Click here to get more details.

Sessions A – Wednesday June 13 – 2:30 PM – 4:30 PM

A1 Service Charters and Service Standards – How “Customer” Focus are You? http://www.surveymonkey.com/s/2012PDA1

A2 L’intuition, Le savoir au-delà de la logique » Une approche différente pour mieux fonctionner au quotidien http://www.surveymonkey.com/s/2012PDA2

A3 Communication: Saying What We Do http://www.surveymonkey.com/s/2012PDA3

A4 Collaborating Across Sectors: Intellectual Disability and Newcomer Engagement
http://www.surveymonkey.com/s/2012PDA4

A5 Measuring Settlement Outcomes Tied to CIC’s Logic Model http://www.surveymonkey.com/s/2012PDA5

A6 Bridging Settlement and Employment Services
http://www.surveymonkey.com/s/2012PDA6

A7 Welcoming Communities: Challenges and Successes in Small Cities http://www.surveymonkey.com/s/2012PDA7

A8 Understanding LGBTQ issues within Settlement Services http://www.surveymonkey.com/s/2012PDA8

A9 Managing Sound In-House Evaluations http://www.surveymonkey.com/s/2012PDA9

A10 Liabilities Issues in the Settlement Service Sector
http://www.surveymonkey.com/s/2012PDA10

Drop-in Sessions B – Wednesday June 13 – 5:00 PM – 6:00 PM

B1 A Tale of Two Surveys: CERIC’s Survey of Canadians and Survey of Career Service Professionals
http://www.surveymonkey.com/s/2012PDB1

B2 Addressing the Rising Rates of HIV Among Women of Colour in Ontario: The Role of the Settlement Sector
http://www.surveymonkey.com/s/2012PDB2

B3 Human Trafficking: Building Awareness and Community Response
http://www.surveymonkey.com/s/2012PDB3

B4 Community-SPO Atlas of Canada’s Large Urban Centres: A New Settlement Service, Policy, and Research Tool from CIMSS
http://www.surveymonkey.com/s/2012PDB4

B5 Managing Best Practices in the Settlement Service Sector http://www.surveymonkey.com/s/2012PDB5

B6 CTIMS – Client Tracking and Information Management System: A Flexible and Affordable Database to Support the Delivery of Your Settlement Services http://www.surveymonkey.com/s/2012PDB6

Sessions C – Thursday June 14 – 10:45 AM – 12:15 PM

C1 Orientation to Ontario (O2O) : An Introduction for Newcomers Settling in Ontario http://www.surveymonkey.com/s/2012PDC1

C2 Resilient Leadership http://www.surveymonkey.com/s/2012PDC2

C3 Becoming an Effective Supervisor  http://www.surveymonkey.com/s/2012PDC3

C4 Managing Change in Settlement Services http://www.surveymonkey.com/s/2012PDC4

C5 Building Sector Capacity through OCASI’s Settlement At Work Wiki and E-learning Portal
http://www.surveymonkey.com/s/2012PDC5

C6 Bridging Settlement and Employment Services
http://www.surveymonkey.com/s/2012PDC6

C7 Making Ontario Home Newcomer Survey: Results and Significance http://www.surveymonkey.com/s/2012PDC7

C8 Accessibility Planning
http://www.surveymonkey.com/s/2012PDC8

C9 Knowledge Managementhttp://www.surveymonkey.com/s/2012PDC9

Sessions D – Thursday June 14 – 2:00 PM – 5:00 PM

D1 Are you Competing or Just Complying? http://www.surveymonkey.com/s/2012PDD1

D2 Renforcement de l’équipe et développement du leadership avec le coaching de système http://www.surveymonkey.com/s/2012PDD2

D3 Becoming an Effective Supervisor
http://www.surveymonkey.com/s/2012PDD3

D4 The Conflict-Ready Organization
http://www.surveymonkey.com/s/2012PDD4

D5 Marketing and Outreach to Newcomers and the Community http://www.surveymonkey.com/s/2012PDD5

D6 Outcome Based Measurement from Theory to Implementation http://www.surveymonkey.com/s/2012PDD6

D7 Giving Feedback: The Skill to Master Difficult http://www.surveymonkey.com/s/2012PDD7

D8 Positive Dialogue Skills for Managers: Going below the Surface http://www.surveymonkey.com/s/2012PDD8

D9 Bringing Ethics to Life http://www.surveymonkey.com/s/2012PDD9

D10 Developing High Performance Teams http://www.surveymonkey.com/s/2012PDD10

D11 The Key to Successful Partnership Building – Lessons from Four Partnerships http://www.surveymonkey.com/s/2012PDD11

Sessions E – Friday June 15 – 9:15 AM – 12:15 PM

E1 Attracting and Retaining French-speaking Immigrants in Ontario’s: A Strategic and Economic Advantage for the Province http://www.surveymonkey.com/s/2012PDE1

E2 Quality Assurance, Program Evaluation and Performance Coaching http://www.surveymonkey.com/s/2012PDE2

E3 The Challenge of Change: from Coping to Thriving http://www.surveymonkey.com/s/2012PDE3

E4 The Conflict-Ready Organizationhttp://www.surveymonkey.com/s/2012PDE4

E5 Marketing and Outreach to Newcomers and The Community http://www.surveymonkey.com/s/2012PDE5

E6 Outcome Based Measurement from Theory to Implementation http://www.surveymonkey.com/s/2012PDE6

E7 Giving Feedback: The Skill to Master Difficult Conversations http://www.surveymonkey.com/s/2012PDE7

E8 Positive Dialogue Skills for Managers: Going below the Surface http://www.surveymonkey.com/s/2012PDE8

E9 Professional and Ethical Practice: Boundaries http://www.surveymonkey.com/s/2012PDE9

E10 Developing High Performance Teams http://www.surveymonkey.com/s/2012PDE10

Click here to take Evaluation

Please submit this form by Friday, July 6 to Annie Zhang at OCASI:

110 Eglinton Avenue West, Suite 200
Toronto, ON M4R 1A3

Fax 416-322-8084.
Email: azhang@ocasi.org

You must send us all original receipts.  Claims without receipts and claims received after July 6 will not be reimbursed.

Mileage will be reimbursed ONLY when at least two people share a car. Note: If you live or work in the City of Toronto – including the former cities of North York, Scarborough, Etobicoke, York and the borough of East York – you are not eligible for travel claim reimbursement. This rule does not apply to workshop facilitators or scheduled speakers.

The process for the subsidy is the following:

Complete your Conference Registration Form. After registering:

• Download Subsidy Form here.
• When received, complete the form and send it back to OCASI. Complete one form for each organization. OCASI asks that you make a contribution towards the cost of your accommodation, food and travel. Your contribution will allow us to offer subsidy to more participants.
• OCASI will review your request. We will endeavour that nobody miss the opportunity to participate because of financial matters.
• Once approved, you will be informed of the status of your subsidy and you will receive a revised invoice.
• Please submit your payment immediately upon receiving a response from OCASI.

Click here to get more details.