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	<title>Old Oak Consulting</title>
	
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		<title>Will a SaaS ERP Solution Work For You?</title>
		<link>http://www.oldoakconsulting.com/?p=62</link>
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		<pubDate>Thu, 04 Dec 2008 00:55:38 +0000</pubDate>
		<dc:creator>Kevin Marshall</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[ERP]]></category>
		<category><![CDATA[On-Demand]]></category>
		<category><![CDATA[On-Premises]]></category>
		<category><![CDATA[SaaS]]></category>

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		<description><![CDATA[SaaS (Software as a Service) or On-Demand Software has matured considerably in the last few years. Concerns about security, backup, monitoring, scalability, and premium features have been addressed by the serious providers. Compared to an On-Premises solution (the software, hardware, and data reside at and are under the control of the organization using it), there [...]]]></description>
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		<title>Improving Customer Service – Why Now?</title>
		<link>http://www.oldoakconsulting.com/?p=3</link>
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		<pubDate>Sun, 02 Nov 2008 16:23:57 +0000</pubDate>
		<dc:creator>Kevin Marshall</dc:creator>
				<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Leadership]]></category>

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		<description><![CDATA[In these tough times, doing the right things right is what will separate the winners from the losers. It is the right time to improve customer satisfaction, now!]]></description>
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