OMSI - Oregon Museum of Science & Industry - Jobs

Membership Services Representative - Portland, OR

Open Date: May. 17, 2013

Close Date: Jun. 17, 2013

DESCRIPTION This position provides customer service of the highest quality to OMSI's Members through on-site service in the Membership Window. Provide support in all aspects of membership sales and fulfillment. DUTIES ESSENTIAL DUTIES & RESPONSIBILITIES: *Promote and sell memberships to visiting guests *Provide service to existing visiting members including account maintenance, card re-issues, renewals, additional ticket sales to all of OMSI's attractions not covered by membership, and general information to facilitate their visits to the museum *Verify membership information and member identification at check-in station *Process 95% of onsite membership applications *Answer/return calls from membership service hotline. *Cash handling, credit card processing and data entry *This position is non-exempt, paid hourly. *This position is regular, part-time scheduled for 20 hours/week. Working Conditions: *Flexibility to work extended hours, including weekends and holidays *Physical Demands: 50% Sitting 45% Standing 5% Lifting/Carrying/Pushing/Pulling 10-30 Pounds *Close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), depth and perception (three dimensional vision, ability to judge distance and spatial relationships), and ability to adjust focus (ability to adjust the eyes to bring an object into sharp focus). *Normally Moderate noise level (examples: business office with computers and printers, light traffic) and occasionally loud (examples: metal can manufacturing department, large earth-moving equipment) SECONDARY FUNCTIONS: *Assist with member and donor events. *Special projects as assigned. *Plays active role in achieving museum-wide Visitor Services objectives, including interdepartmental cross training and support of Program Sales efforts as needed. QUALIFICATIONS KNOWLEDGE/SKILLS/ABILITIES: BASIC REQUIREMENTS: *Good organizational skills. *Ability to follow basic instructions. *Understanding of confidentiality and protocol. *Good customer service skills *Strong communication skills, both written and oral. *Accurate cash-handling and record-keeping skills *Ability to respond to visitor's inquiries in articulate manner *Demonstrated proficiency in timely and accurate data entry EDUCATION & WORK EXPERIENCE: BASIC REQUIREMENTS: *Minimum 1 year of customer service experience. *High School diploma or equivalent combination of experience and education. *Working knowledge of sales. *Basic Database and Microsoft Windows experience PREFERENCES: *Patron's Edge/Raiser's Edge software experience. *Familiarity with cultural institutions/attractions/performance venues front-of-house operations *Bachelor's Degree or equivalent combination of experience and education. *Bilingual - Spanish/English *Experience working with volunteers. ADDITIONAL REQUIREMENTS/PREFERENCES; INCLUDING LICENSES AND CERTIFICATIONS: BASIC REQUIREMENTS: *Pre-employment and/or pre-duty checks, such as criminal background check and reference checks.

Outdoor Science Instructor - Hancock Field Station - Fossil, OR

Open Date: Apr. 23, 2013

Close Date: May. 31, 2013

DESCRIPTION The Outdoor Science Instructor teaches concept-based outdoor science education in the field. This position requires living on-site during the spring and fall at one of OMSI's 3 outdoor science schools: Hancock Field Station, Pacific Marine Science School or Santiam Science School. During the summer, instructors travel with students across the Pacific Northwest, teaching week-long residential science camps. Work schedule depends on the site and programming needs. DUTIES ESSENTIAL DUTIES & RESPONSIBILITIES: "Performing the following will involve driving to various locations outside OMSI's corporate headquarters:" *Responsible for teaching concept-based, natural science curriculum, utilizing a mix of outdoor and classroom settings for students K-12. *Prepare daily lesson plans and create small teaching tools as needed to enhance personal teaching style. *Organize, assemble and maintain equipment and teaching supplies for the program. *Lead summer traveling programs including driving a van or bus, teaching, preparing meals and campsite set up/breakdown to ensure a healthy and safe program for all participants. *Responsible for driving campers to field locations throughout programming. *This position is exempt, paid by a day rate. *This position is special project, scheduled for 40 hours/week June through November. Working and Living Conditions: *Requires on-site living, including shared staff quarters. *Room and board provided during days with programming; room only during non-programming days between back to back groups. *Extended hours and occasional weekends required. (American Camp Association time off standards will be met (2 hours off daily, and 24 hours or more off each two-week block)). *Must be physically able to lead students in hikes of up to 10 miles in a day. *Work environment includes all season outdoor weather conditions. *Must have visual, perceptual, cognitive and judgment ability to: recognize hazards in the camp setting, physical symptoms of injury or illness; respond verbally to health and safety concerns and to deal appropriately with any improper behavior. *Vision requirements include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (the ability to recognize the colors of traffic signals and devices showing standard red, green, and amber), peripheral vision (ability to observe an area that can be seen up and down or to the left or right while eyes are fixed on a given point), depth and perception (three dimensional vision, ability to judge distance and spatial relationships), and ability to adjust focus (ability to adjust the eyes to bring an object into sharp focus). *Noise level is very quiet (examples: forest trail, isolation booth for hearing test) to loud (examples: metal can manufacturing department, large earth-moving equipment). *Physical Demands: 5% Sitting, 30% Standing, 20% Walking, 45%Lifting/Carrying/Pushing/Pulling Pounds 5 - 80 lbs SECONDARY FUNCTIONS: *Logistics and facility support includes driving, food service, minor site and vehicle maintenance, cleaning and other tasks deemed necessary for successful camp operation by the manager. *Coordinate with other instructors in program planning and implementation. *Provide first aid care to participants and staff when necessary. *Incorporate adult chaperons and teachers into the program as teaching assistants who are also learners. QUALIFICATIONS KNOWLEDGE/SKILLS/ABILITIES: BASIC REQUIREMENTS: *Ability to follow basic instructions. *Ability to communicate and direct small and large groups. *Flexibly in weekly schedules and daily programming. *Understanding of confidentiality and protocol. *Professional communication skills, both written and oral. *Excellent organizational, analytical and problem solving skills. *Excellent coordination and project management skills. *Good attention to detail. *Strong customer service skills. *Working knowledge of Microsoft Word and PowerPoint. PREFERENCES: *Pack and drive trailers. *Working knowledge of rock walls and belaying. EDUCATION & WORK EXPERIENCE: BASIC REQUIREMENTS: *Bachelor's Degree or equivalent combination of experience and education. *Working knowledge of the concepts in natural history and ecology. *Minimum 1 year of working with youth in an outdoor setting. PREFERENCES: *Bachelor's Degree or Masters Degree in Natural Sciences, or Education. *Teaching Certificate *Experience in leading backpacking or rafting trips. *Experience in captive raptor management. *Minimum 2 year working as an instructor for a residential outdoor education program. *Bilingual - Spanish/English. *Experience working with volunteers. ADDITIONAL REQUIREMENTS/PREFERENCES; INCLUDING LICENSES AND CERTIFICATIONS: BASIC REQUIREMENTS: *Valid Class B Commercial Drivers License w/ air break & passenger endorsement (training is available during non-working days at employee's expense) *Current Wilderness First Responder (training is available during non-working days at employee's expense) *CPR for professional rescuer (training is available during non-working days at employee's expense) *Lifeguard certification (training is available during non-working days at employee's expense) *Whitewater or Swift Water Rescue Technician certification (for Rafting Instructors of HFS Only, training is available during non-working days at employee's expense) *Oregon Food Handlers Card (training is available during non-working days at employee's expense) *Pre-employment and/or pre-duty checks, such as criminal background check, fingerprinting, reference checks, American Camp Association (ACA) background checks (& on annual basis), requirements in the MVR Policy including passing Motor Vehicle Record (MVR) check and Alcohol & Drug Test for non-CDL Drivers Policy, including pre-duty drug test.

Capital Campaign Manager - Portland, OR

Open Date: Apr. 11, 2013

Close Date: Jun. 11, 2013

DESCRIPTION The Campaign Manager provides staff support behind the scenes to ensure campaign activities are completed and cabinet members and top professional leaders supported. This position manages the campaign process and facilitates the work of volunteers and top professional leaders to apply their time most strategically in donor cultivation and solicitation. The Campaign Manager also carries a personal portfolio of up to 40 major donor prospects (each rated at $5,000 or higher). The Capital Campaign Manager will also participate in programs/initiatives to enhance corporate culture, such as: *Working effectively with and supporting volunteers throughout the organization *Supporting OMSI's Total Guest Experience (TGE)/Customer Service mission & objectives in daily job performance, including diversity initiatives DUTIES ESSENTIAL DUTIES & RESPONSIBILITIES: "Performing the following will involve driving to various locations outside OMSI's corporate headquarters:" *Working with counsel and reporting to top development staff, manages all aspects of the capital campaign and implements activities to complete the approved campaign plan *Acts as primary support for scheduling, planning, and supporting campaign cabinet meetings, ensuring meeting agendas and materials are well prepared, leaders are briefed in advance, and assignments are tracked and carried out *Manages prospect engagement and moves management process, including maintaining prospect list; recording ratings, engagement plans, and assignments; and managing moves of assigned volunteers and professional leaders *Coordinates development of campaign collateral materials *Provides staff support to help cabinet members and top professional leaders prepare for and follow up on each of their donor briefings, events, and solicitations *Carries a personal portfolio of up to 40 major donor prospects (each rated at $5,000 or higher) *Coordinates production and delivery of proposals to each prospect *Compiles, updates, and maintains prospect and donor lists *Maintains campaign fundraising report (aka dashboard) and ensures its accuracy and timeliness *Oversees donor acknowledgments, pledge billings, and benefit delivery *Works with other development team members and other departments within OMSI to ensure that campaign-related planning and communications are accurate and timely *This position is exempt, paid salaried. *This position is regular full-time, scheduled for 40 hours/week. Working Conditions: *Physical Demands: 75% Sitting 25% Standing 0% Lifting/Carrying/Pushing/Pulling 0 Pounds *Willingness to adjust work schedule as needed to meet the demands of the position. *Noise level is moderate (examples: business office with computers and printers, light traffic). SECONDARY FUNCTIONS: *Attend events and provide on-site assistance at events as necessary. *Assume other responsibilities and tasks assigned by the VP and Director of Development QUALIFICATIONS KNOWLEDGE/SKILLS/ABILITIES: BASIC REQUIREMENTS: *Strong presentation skills. *Excellent organizational, analytical and problem solving skills. *Ability to exercise initiative and good judgment in anticipating problems before they arise. *Excellent attention to detail with a high degree of accuracy. *Proficient in Microsoft Office, including Word, Excel, and PowerPoint. *Ability to work independently as well as in teams. *Demonstrated people management skills. *Proven time management skills. *Ability to work under pressure with flexibility. *Ability to effectively manage and track multiple projects simultaneously, prioritize, work well under pressure with a high degree of accuracy, and meet stringent and overlapping deadlines. *Demonstrated skills in teamwork and collaboration with colleagues, with varied skills and responsibilities meeting individual, departmental and organizational deadlines. *Demonstrated abilities in strategic planning. *Demonstrated knowledge of Raisers Edge donor database system and Microsoft Office programs *Demonstrated excellent interpersonal, written and verbal communication and customer service skills to work effectively with people of diverse talents and backgrounds. *Understanding of confidentiality and protocol. *Excellent process management and writing skills *Ability to work well with top-level community volunteers and professional leaders *Ability to adapt and innovate systems for capturing and tracking information and activities to ensure the fundraising process moves forward efficiently PREFERENCES: *Nonprofit experience. *Museum experience. *Experience in Financial Edge, or other database program. EDUCATION & WORK EXPERIENCE: BASIC REQUIREMENTS: *Minimum three years of experience in fundraising or project management *Bachelor's Degree or equivalent combination of experience and education. *Minimum 4 years of progressive program management, including staff supervision, multiple project management, and budget responsibility. *Minimum 1 year of experience working with the public, formal and informal settings. *Minimum 5 years of development experience, preferably raising major gifts ($5,000+). *Basic knowledge of capital campaign giving best practices. PREFERENCES: *Bilingual - Spanish/English. *Experience working with volunteers. ADDITIONAL REQUIREMENTS/PREFERENCES; INCLUDING LICENSES AND CERTIFICATIONS: BASIC REQUIREMENTS: *Valid driver's license. *Pre-employment and/or pre-duty checks, such as criminal background check, reference checks, requirements in the MVR Policy including passing Motor Vehicle Record (MVR) check and Alcohol & Drug Test for non-CDL Drivers Policy, including pre-duty drug test.

Evaluation Assistant (6820) - Portland, OR

Open Date: Sep. 06, 2012

Close Date: May. 31, 2013

DESCRIPTION The Oregon Museum of Science and Industry is seeking an Evaluations Assistant. The Evaluation Assistant provides assistance on evaluation and visitor studies activities. The ideal candidate will support ethical treatment of human evaluation and research subjects. Complete related training as required. Assist in the development of evaluation instruments. Participate in the preparation and execution of data collection and analysis activities including literature reviews, data collection, and data analysis as assigned. Compile preliminary evaluation findings. DUTIES Candidates must be able to assume some evening, weekend, and holiday work. Serve as a team member on OMSI projects and committees as assigned. Strong oral and written communication skills appropriate to the position. Candidates will have the ability to interface well with fellow paid and unpaid staff, audiences, and partners in professional, education, and evaluation settings. Possess strong organizational, analytical, and problem-solving skills as appropriate to the position. Ideal candidates will have the ability to effectively work independently in completing assigned project tasks and to collaborate with teams on multiple, simultaneous, diverse tasks with a concern for accuracy and presentation. Includes ability to learn quickly and meet deadlines. Candidates will have basic knowledge of experimental design and data collection methods, qualitative data collection methods and analysis, and an understanding of descriptive and inferential statistics. Hands-on experience with word processing, spreadsheet analysis, database management, statistical software, computer graphics, and electronic data collection tools and demonstrated proficiency with at least two of these software types. Flexibility to modify work schedule such as working extended hours as needed. QUALIFICATIONS Successful Candidates will have these addition skills: basic understanding of audience research, cultural accessibility, physical accessibility, and safety. Basic understanding of museum experiences (exhibits and programs) and the science, technology, engineering, and math learning involved. Bilingual preferred - English and Spanish. Bachelor's degree, preferably in sciences, behavior, museum studies, education, communications, or equivalent combination of education and experience. Demonstrable basic experience in behavioral research e.g. literature searches, data collection, data management, data analysis, data interpretation, and data reporting.