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    <title>Leadership Solutions</title>
    
    
    <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/" />
    <id>tag:typepad.com,2003:weblog-1294678</id>
    <updated>2011-12-21T13:23:25-08:00</updated>
    <subtitle>Solutions for leaders who want results that last</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>
    <atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/atom+xml" href="http://feeds.feedburner.com/OneGreatMeeting" /><feedburner:info xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" uri="onegreatmeeting" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://hubbub.api.typepad.com/" /><entry>
        <title>Have You Seen the Funny Birds?</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/12/funnybirds.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/12/funnybirds.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef0162fe274835970d</id>
        <published>2011-12-21T13:23:25-08:00</published>
        <updated>2011-12-21T13:23:25-08:00</updated>
        <summary>Here are funny out take photos.</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Humor" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Photos" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>More than a peep or a chirp, this one is a hoot.</p>
<p>See the Funny Birds at:</p>
<p><a href="http://www.squidoo.com/funnybirds" target="_blank" title="funny birds by steve kaye">http://www.squidoo.com/funnybirds</a></p>
<p>See you there.</p>
<p>Steve Kaye</p></div>
</content>



    </entry>
    <entry>
        <title>How to Respond to a Heckler in Your Audience</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/08/respond-to-a-heckler.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/08/respond-to-a-heckler.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef0153907d72b0970b</id>
        <published>2011-08-06T20:36:24-07:00</published>
        <updated>2011-08-06T20:37:44-07:00</updated>
        <summary>Hecklers can ruin a presentation. Here's what to do.</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Business Presentations" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><strong>Hecklers can ruin a presentation.</strong> They distract the speaker and they upset the mood that the speaker wants to create.</p>
<p>Your response to a heckler depends upon many things, such as frequency &amp; type of heckling, size of the audience, and the audience's reaction.</p>
<p>It's also complicated because if you try to counterattack (e.g., insult the heckler), the audience will leave you. This happens because people expect leaders to demonstrate exceptional levels of courtesy, control, and restraint.</p>
<p>At the same time, you must stop the heckler. The audience expects you to fix problems, such as maintaining order during your talk. So, here are some options, in order of increasing severity.</p>
<p>1) Make the person's comment part of your talk or use it as a transition to your next point. If possible, use humor. This may discourage more remarks.</p>
<p>2) If the heckler continues with silly nonsense, tell the audience, "I'm sure some of you have great ideas about this topic. And I'd like you to save them for after I finish."</p>
<p>3) If the heckler is stating complaints or disagreements, then tell the audience, "I'm sure some of you have other views on this. Please save them for after I finish. I'd welcome the opportunity to talk about them later."</p>
<p>4) Stop speaking, go to the heckler, and say privately, "Your remarks are making it hard for me to concentrate (or upsetting people in the audience). I want you to stop. Will you do that?" Then go back onstage and continue.</p>
<p>Much success,</p>
<p>Steve Kaye</p>
<p>PS Want to know more? Check out <a href="http://search.barnesandnoble.com/booksearch/isbninquiry.asp?ean=9781884110092&amp;afsrc=1&amp;lkid=J30741222&amp;pubid=K263915&amp;byo=1" target="_blank" title="book by steve kaye, create success">Create Success</a></p></div>
</content>



    </entry>
    <entry>
        <title>EA Verification</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/ea-verification.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/ea-verification.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef015390464161970b</id>
        <published>2011-07-29T16:52:52-07:00</published>
        <updated>2011-07-29T16:52:52-07:00</updated>
        <summary>{EAV_BLOG_VER:20ae78edbfd97745}</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>{EAV_BLOG_VER:20ae78edbfd97745}</p></div>
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    </entry>
    <entry>
        <title>Commitment to Excellence</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/commitment-to-excellence.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/commitment-to-excellence.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef0154339ded19970c</id>
        <published>2011-07-10T11:17:35-07:00</published>
        <updated>2011-07-10T11:18:48-07:00</updated>
        <summary>Next week, on July 19, I'll show photos that I've taken at the Fullerton Arboretum. This presentation represents many hundreds of hours spent taking photos. In addition, I've spent at least a month selecting photos, organizing photos, and planning stories...</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Leadership" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Photos" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Next week, on July 19, I'll show photos that I've taken at the Fullerton Arboretum.</p>
<p>This presentation represents many hundreds of hours spent taking photos. In addition, I've spent at least a month selecting photos, organizing photos, and planning stories to support the photos.</p>
<p>Now, I just bought an Epson PowerLite 1775W Multimedia Projector.</p>
<p>I did this because I want my photos to look as bright and beautiful as possible.</p>
<p>The Point: A lot of effort goes into excellence.</p>
<p>Much success,</p>
<p>Steve Kaye</p>
<p>PS: You'll find info on this presentation at: <a href="http://www.stevekayephoto.com/" target="_blank" title="Steve Kaye Photo">www.stevekayephoto.com</a></p></div>
</content>



    </entry>
    <entry>
        <title>EA Verification Key</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/ea-verification-key.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/ea-verification-key.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef01543384a971970c</id>
        <published>2011-07-06T08:00:46-07:00</published>
        <updated>2011-07-06T08:00:46-07:00</updated>
        <summary>{EAV_BLOG_VER:20ae78edbfd97745}</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>{EAV_BLOG_VER:20ae78edbfd97745}</p></div>
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    </entry>
    <entry>
        <title>Are You Using Empire Avenue?</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/are-you-using-empire-avenue.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/are-you-using-empire-avenue.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef0154336e30fd970c</id>
        <published>2011-07-03T07:00:00-07:00</published>
        <updated>2011-07-03T07:00:00-07:00</updated>
        <summary>Social Media experts have found this new service. Empire Avenue is powerful because it rewards and expands your social media marketing. And (good news) if you join through a member's referral, you start with an extra 2,000 eaves. Want to...</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Leadership" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><strong>Social Media experts have found this new service.</strong></p>
<p>Empire Avenue is powerful because it rewards and expands your social media marketing.</p>
<p>And (good news) if you join through a  member's referral, you start with an extra 2,000 eaves.</p>
<p>Want to know more?</p>
<p>I published an article at: <a href="http://www.stevekayephoto.com/a_ea.html" target="_blank" title="Article by Steve Kaye">How to Use Empire Avenue</a></p>
<p>Or join me at <a href="http://empireavenue.com/?t=msr54gq7" target="_blank" title="Empire Avenue">Empire Avenue.</a></p>
<p>All the best,</p>
<p>Steve Kaye</p>
<p> </p></div>
</content>



    </entry>
    <entry>
        <title>New Web Site</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/new-web-site.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/07/new-web-site.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef01538f9ae13e970b</id>
        <published>2011-07-02T20:19:34-07:00</published>
        <updated>2011-07-02T20:19:34-07:00</updated>
        <summary>Hello Everyone, You will find a new web site at: http://www.stevekayephoto.com/ All the best, Steve Kaye</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Photos" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Hello Everyone,</p>
<p>You will find a new web site at:</p>
<p><a href="http://www.stevekayephoto.com/" target="_blank" title="Steve Kaye Photo">http://www.stevekayephoto.com/</a></p>
<p>
<p>All the best,</p>
<p>Steve Kaye</p>
</p></div>
</content>



    </entry>
    <entry>
        <title>Class on Nature Photography</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/03/nature-photography-class.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/03/nature-photography-class.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef014e602ac457970c</id>
        <published>2011-03-28T08:47:07-07:00</published>
        <updated>2011-03-28T08:47:07-07:00</updated>
        <summary>Learn how to use space, light, and time to take memorable photos. Watch step-by-step sequences and before/after comparisons that show practical techniques you can use now. Date: 4/9/2011, from 1:00 PM until 4:00 PM Fullerton Arboretum, 1900 Associated Road, Fullerton,...</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Photos" />
        
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p>Learn how to use space, light, and time to take memorable photos. Watch step-by-step sequences and before/after comparisons that show practical techniques you can use now.</p>

<p>Date: 4/9/2011, from 1:00 PM until 4:00 PM</p>

<p>Fullerton Arboretum, 1900 Associated Road, Fullerton, CA 92831</p>

<p>Reservations: Call the Fullerton Arboretum, 657-278-3407</p>

<p>Cost: Members $25, nonmembers $30 (Special Price! This time only.)</p>

<p>Much success,</p>

<p><strong>Steve Kaye</strong></p>

<p>Nature Photographer</p>

<p>714-528-1300</p>
</div>
</content>



    </entry>
    <entry>
        <title>The Answer to Your Question</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/01/your-question.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/01/your-question.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef0134899d2df7970c</id>
        <published>2011-01-04T01:00:00-08:00</published>
        <updated>2011-01-04T01:00:00-08:00</updated>
        <summary>Here's the answer.</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Leadership" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="better leadership" />
        <category scheme="http://sixapart.com/ns/types#tag" term="effective leadership" />
        <category scheme="http://sixapart.com/ns/types#tag" term="leadership development" />
        <category scheme="http://sixapart.com/ns/types#tag" term="management training" />
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><br /><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 11pt;">Perhaps some of you are wondering:</span></strong></p>
<p style="padding-left: 30px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Why show photos of birds?</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You will find that I've posted many over the past weeks.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">I'm doing this to promote the appreciation and conservation of nature.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 13px;"><strong>Key Point:</strong> We are our environment. Our future depends upon its future.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Much success,</span></p>
<p><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Steve Kaye</span></strong><br /><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Speaker, Meeting Facilitator, and <a href="http://www.stevekaye.com/bookstore.html" target="_blank" title="books by steve kaye">Author</a></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">714-528-1300</span></p></div>
</content>



    </entry>
    <entry>
        <title>New Year's Resolutions for Meetings</title>
        <link rel="alternate" type="text/html" href="http://blog.stevekaye.com/meetings/2011/01/resolutions-meetings.html" />
        <link rel="replies" type="text/html" href="http://blog.stevekaye.com/meetings/2011/01/resolutions-meetings.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00d834feb1a753ef0148c7419960970c</id>
        <published>2011-01-03T01:00:00-08:00</published>
        <updated>2011-01-03T01:00:00-08:00</updated>
        <summary>Here are six New Year's Resolutions that will lead to better meetings.</summary>
        <author>
            <name>Steve Kaye</name>
        </author>
        <category scheme="http://www.sixapart.com/ns/types#category" term="Better Meetings" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="better meetings" />
        <category scheme="http://sixapart.com/ns/types#tag" term="effective meetings" />
        <category scheme="http://sixapart.com/ns/types#tag" term="how to prepare an agenda" />
        <category scheme="http://sixapart.com/ns/types#tag" term="leadership development" />
        <category scheme="http://sixapart.com/ns/types#tag" term="management training" />
        <category scheme="http://sixapart.com/ns/types#tag" term="meeting facilitation" />
        <category scheme="http://sixapart.com/ns/types#tag" term="meeting facilitator" />
        <category scheme="http://sixapart.com/ns/types#tag" term="one great meeting" />
        
<content type="xhtml" xml:lang="en-US" xml:base="http://blog.stevekaye.com/meetings/">
<div xmlns="http://www.w3.org/1999/xhtml"><p><strong>Here are six New Year's Resolutions that will lead to better meetings.</strong></p>

<p>1) Write the goal for a meeting before preparing the agenda.</p>

<p>2) Check if a meeting is the best process to achieve the goal. (If yes, then schedule a meeting.)</p>

<p>3) Prepare an agenda.</p>

<p>4) Distribute the agenda before the meeting, allowing attendees enough time to prepare.</p>

<p>5) Call (as in phone) key participants to check if: a) They have had time to prepare, and b) They plan to attend.</p>

<p>6) Arrive early so that you can greet the attendees as they arrive.</p>

<p><strong>Next Step:</strong> Apply these steps to your next meeting.</p>

<p>Much success,</p>

<p><strong>Steve Kaye</strong></p>

<p>Speaker, Meeting Facilitator, and <a href="http://www.stevekaye.com/bookstore.html">Author</a></p>

<p>714-528-1300</p>
</div>
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