http://www.processexcellencenetwork.com/ Process Excellence Network : A division of IQPC, (formerly known as Six Sigma IQ) provides access to a treasure chest of relevant content for Process Excellence practitioners.   Providing critical knowledge on the development of Process Excellence including Business Process Management (BPM), Lean , Change Management , Operational Excellence , Six Sigma , Risk Management , Customer Wed, 02 Nov 2011 04:09:00 GMT http://www.processexcellencenetwork.com/lean/articles/leading-successful-lean-transformation-at-virgin-m/ What does it take to lead successful Lean transformation? Virgin Media, one of Thu, 25 Aug 2011 04:00:00 GMT http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/interview-with-mark-stewart-from-xerox/ We have more tools to analyse problems than to make change happen, says Mark Stewart, Fri, 22 Jul 2011 04:00:00 GMT http://www.processexcellencenetwork.com/lean/articles/how-bpo-provider-achieved-faster-loan-processing-t/ Jaspreet Raina, general manager at FirstSource Solutions, joins PEX Network to discuss a Thu, 02 Jun 2011 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/articles/the-importance-of-leadership/ Leadership is cited again and again as being a key component of business success. But Tue, 03 May 2011 04:00:00 GMT http://www.processexcellencenetwork.com/lean/articles/hospitals-put-people-at-centre-of-improvement-stra/ The principles of lean Six Sigma and Kaizen are efficiency drivers that can be deployed Wed, 27 Apr 2011 04:00:00 GMT http://www.processexcellencenetwork.com/lean/articles/gkn-s-global-lean-green-projec/ Many sustainability practices have tried to reform manufacturing practices. A new Kaizen Thu, 21 Apr 2011 04:00:00 GMT http://www.processexcellencenetwork.com/lean/articles/lean-six-sigma-for-peace-keeping-operations/ The United Nations won a notable mention at IQPC’s Process Excellence Mon, 18 Apr 2011 04:00:00 GMT http://www.processexcellencenetwork.com/process-management/articles/the-ten-accelerators-of-lean-six-sigma-results/ There are more global opportunities for improvement and competitive success now than at Thu, 13 Jan 2011 05:00:00 GMT http://www.processexcellencenetwork.com/lean/articles/lean-health-how-us-cancer-center-saved-time-money/ This case study by Ashly Mason, Process Excellence Manager at US-based H. Lee Moffitt Tue, 14 Dec 2010 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/articles/how-lean-six-sigma-helped-pharmaceutical-packaging/ Lean Six Sigma has lead to cost savings, capacity increases, and cost avoidance at Fri, 26 Nov 2010 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/articles/cost-reductions-using-the-lean-methodology-a-europ/ Recovery within the European Union (EU) has been occurring at different rates, and the Tue, 28 Sep 2010 04:00:00 GMT http://www.processexcellencenetwork.com/lean/articles/a-pfizer-lean-transformation-story/ In a slideshow presentation that ran on Pharma IQ , Dermot O'Rourke, Tue, 28 Sep 2010 04:00:00 GMT http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/speeding-up-account-opening-using-lean-six-sigma/ Account opening is supposedly the most critical and important process in the financial Thu, 09 Sep 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/articles/successfully-deploying-lean-six-sigma-within-gover/ For many years now, much debate has taken place throughout the Lean Six Sigma community Wed, 18 Aug 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/articles/deploying-six-sigma-within-health-care-a-roadmap-t/ Six Sigma, a process improvement methodology, assists with analyzing and breaking down Wed, 04 Aug 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/articles/cigna-s-quality-system-evolution-ready-for-the-nex/ When I left my continuous improvement job at United Technologies to join CIGNA nearly 10 Wed, 28 Jul 2010 04:00:00 GMT http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/providing-structure-to-continuous-process-improvem/ Look at any company and you’ll see it making improvement efforts in its business. Mon, 12 Jul 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/articles/lessons-learned-in-a-lean-health-care-journey/ Transforming health care using Lean principles is not an easy journey. There are many Fri, 02 Jul 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/articles/does-this-org-chart-make-my-department-look-fat/ On the evening of April 14, 2010 I boarded a plane to London, England where I was Mon, 28 Jun 2010 04:00:00 GMT http://www.processexcellencenetwork.com/lean/articles/strategic-importance-of-aligning-six-sigma-deploym/ What is Voice of the Customer? Voice of the Customer (VOC) is the identification of true Mon, 21 Jun 2010 04:00:00 GMT Charles Srour http://www.processexcellencenetwork.com/case-studies/articles/key-components-of-a-six-sigma-deployment/ Introduction Six Sigma deployments can be one of the most daunting but exciting Wed, 09 Jun 2010 04:00:00 GMT Abhash Chandra http://www.processexcellencenetwork.com/case-studies/articles/lsg-sky-chefs-transforms-its-business-using-lean-p/ As part of its annual European Process Excellence Summit in London, IQPC recognizes the Fri, 28 May 2010 04:00:00 GMT Pankaj Aggarwal http://www.processexcellencenetwork.com/project-management/articles/five-ideas-for-making-six-sigma-project-software-w/ Fulfilling the Six Sigma promise of increased cost savings and employee engagement may Mon, 10 May 2010 04:00:00 GMT Mike O'Connell http://www.processexcellencenetwork.com/case-studies/articles/lead-and-manage-using-the-balanced-scorecard/ The role of leaders can be traced to the Bible, to Machiavelli in The Prince , and to Thu, 08 Apr 2010 04:00:00 GMT Robert S. Kaplan http://www.processexcellencenetwork.com/project-management/articles/not-as-paradoxical-as-you-may-think-lean-six-sigma/ Government agencies throughout the world are generally perceived to experience Tue, 06 Apr 2010 04:00:00 GMT James Gauci http://www.processexcellencenetwork.com/case-studies/articles/eight-step-road-map-for-successful-six-sigma-imple/ Before I get into the road map for successful implementation of Six Sigma, let me start Tue, 05 Jan 2010 05:00:00 GMT Lokesh R http://www.processexcellencenetwork.com/case-studies/articles/projected-lean-and-six-sigma-trends-for-2010/ Lean and Six Sigma History Being a professional with a background in operations and Mon, 30 Nov 2009 05:00:00 GMT Mayukh Ghosh http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/looking-beyond-executive-leadership-how-your-local/ In many corporations where Lean Six Sigma initiatives have been deployed with much Fri, 13 Nov 2009 05:00:00 GMT Charles Gillis and LT Dennis Narlock http://www.processexcellencenetwork.com/change-management/articles/secret-sauce-for-six-sigma-lessons-from-ge-on-bui/ Six Sigma is under attack. Relentless attack. And in most cases the most stinging barbs Thu, 08 Oct 2009 04:00:00 GMT Anshuman Tiwari http://www.processexcellencenetwork.com/case-studies/articles/a-lean-journey-with-the-sumo-wrestler/ The crunch on financial markets globally has prompted business leaders to effectively Mon, 05 Oct 2009 04:00:00 GMT Dr. Arul Aruleswaran and Thaatch Kananatu http://www.processexcellencenetwork.com/case-studies/articles/bringing-back-the-romance-for-lean-six-sigma/ I am a CNBC fanatic. I started watching it religiously when I exited the executive ranks Mon, 18 May 2009 04:00:00 GMT Julie Brignac http://www.processexcellencenetwork.com/case-studies/articles/deploying-lean-six-sigma-within-the-u-s-navy-an-i/ Lean Six Sigma has been an actively used business process improvement methodology for Wed, 13 May 2009 04:00:00 GMT Robert Kamensky http://www.processexcellencenetwork.com/case-studies/articles/align-business-process-management-measures-with-or/ Business process management is currently a hot topic. Depending on whom you talk to, Wed, 18 Mar 2009 04:00:00 GMT Paul Harmon http://www.processexcellencenetwork.com/case-studies/articles/economic-crisis-survival-kit/ Like everyone else, we at The Center for Excellence in Operations, Inc. (CEO) have been Mon, 02 Mar 2009 05:00:00 GMT Terence T. Burton http://www.processexcellencenetwork.com/change-management/articles/lean-and-six-sigma-in-our-turbulent-economy/ Wave good-bye to the economy we’ve known. The complexity and global scope of the Mon, 22 Dec 2008 05:00:00 GMT Terence Burton http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/the-legend-of-motorola-embracing-the-next-generati/ In the 1980s, Motorola made waves in the business world with the development of its Mon, 17 Nov 2008 05:00:00 GMT Tina Huesing http://www.processexcellencenetwork.com/case-studies/columns/a-crisis-brings-great-opportunities-and-responsibi/ If Karl Marx were alive today, he’d probably be uttering four words: “I told Wed, 10 Dec 2008 05:00:00 GMT Elizabeth Edersheim http://www.processexcellencenetwork.com/case-studies/columns/day-in-the-life-of-a-director-of-process-improveme/ Have you ever want to know what it would be like to work in a different job or Tue, 25 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/lean/columns/six-sigma-and-customer-experience/ I just returned from a terrific conference on Lean Six Sigma & Process Improvement Wed, 31 Mar 2010 04:00:00 GMT Reg Goeke http://www.processexcellencenetwork.com/case-studies/columns/why-ruin-a-perfectly-good-strategy-by-trying-to-ex/ Execution is all about getting the entire organisation focused on delivering against the Wed, 25 May 2011 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/columns/enablers-for-a-successful-lean-transformation/ When you decide to embark on a Lean transformation, you must make sure that the right Wed, 22 Sep 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/columns/peter-drucker-s-favorite-leadership-book/ Doris Drucker, Peter Drucker’s widow, is 99 years young. She is bright, charming Mon, 26 Jul 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/columns/key-strategic-imperatives-for-healthcare-for-2010/ Healthcare costs in the United States are rising faster than economic growth, making it Mon, 11 Jan 2010 05:00:00 GMT Anantha Kollengode http://www.processexcellencenetwork.com/case-studies/columns/adapting-xerox-s-lean-six-sigma-program/ When you know where you are going and that it is a place you want to be, change is Wed, 17 Aug 2011 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/end-to-end-process-excellence-generating-results-a/ Thu, 13 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/interview-with-best-bpm-project-europe-winner-db-s/ Wed, 01 Jun 2011 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/paul-lawrence/ Wed, 30 Mar 2011 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/daniel-chan/ Mon, 14 Mar 2011 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/john-murphy/ Thu, 10 Feb 2011 05:00:00 GMT http://www.processexcellencenetwork.com/lean/videos/the-ticket-to-achieving-successful-customer-outcom/ Mon, 11 Oct 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/aviva-s-global-cio-toby-redshaw-discusses-why-bpm/ Tue, 05 Oct 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/standard-life-investments-three-key-fundamentals-f/ Mon, 04 Oct 2010 04:00:00 GMT http://www.processexcellencenetwork.com/organizational-strategies/videos/process-excellence-and-lean-thinking-at-british-ga/ Tue, 10 Aug 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/how-starwood-hotels-resorts-avoided-the-7-year-itc/ Thu, 01 Jul 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/transforming-the-nhs/ Thu, 24 Jun 2010 04:00:00 GMT http://www.processexcellencenetwork.com/change-management/videos/the-back-story-behind-citi-s-business-process-reen/ Thu, 10 Jun 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/peter-evans-discusses-strategy-for-implementing-le/ Thu, 27 May 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/ginger-riewe-on-how-to-make-your-cfo-your-biggest/ Wed, 31 Mar 2010 04:00:00 GMT http://www.processexcellencenetwork.com/lean/videos/chuck-chada-and-jim-cosco-on-the-world-s-first-pro/ Wed, 24 Mar 2010 04:00:00 GMT http://www.processexcellencenetwork.com/organizational-strategies/videos/british-airways-cio-paul-coby-shares-his-process-e/ Mon, 22 Mar 2010 04:00:00 GMT http://www.processexcellencenetwork.com/change-management/videos/laurel-labauve-speaks-about-merck-sigm/ Wed, 10 Mar 2010 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/john-marushin-of-alcoa-explains-how-to-take-proces/ Fri, 05 Mar 2010 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/insights-into-barclaycard-s-successful-process-imp/ Wed, 16 Dec 2009 05:00:00 GMT http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/supply-chain-council-s-insight-into-the-benefits-o/ Wed, 15 Jul 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/nimbus-partners-strategy-for-successful-lean-deplo/ Wed, 17 Jun 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/implementing-lean-six-sigma-at-northrop-grumman/ Wed, 13 May 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/fabrizio-majorana-leans-out-the-banking-industry/ Wed, 25 Mar 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/connecting-lean-six-sigma-and-operational-excellen/ Wed, 04 Mar 2009 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/maximizing-your-return-on-your-continuous-improvem/ Wed, 17 Dec 2008 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/leaning-the-defense-energy-support-center-s-cultu/ Mon, 15 Dec 2008 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/deploying-lean-six-sigma-in-our-turbulent-economy/ Wed, 10 Dec 2008 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/implementing-a-superior-investment-review-and-gove/ Wed, 29 Oct 2008 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/videos/providing-quality-productivity-and-efficiency-qp-e/ Tue, 02 Jan 1900 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/podcasts/how-to-use-failure-productively-interview-with-eba/ Thu, 24 Mar 2011 04:00:00 GMT http://www.processexcellencenetwork.com/change-management/podcasts/beginning-your-lean-transformation-how-to-initiate/ Thu, 03 Jun 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/podcasts/the-story-behind-the-surge-in-lean-implementation/ Wed, 31 Mar 2010 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/podcasts/the-motorola-perspective-on-process-excellence-lea/ Wed, 03 Mar 2010 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/podcasts/judges-feedback-on-iqpc-s-11th-annual-process-exce/ Wed, 18 Nov 2009 05:00:00 GMT http://www.processexcellencenetwork.com/change-management/podcasts/implementing-and-managing-a-lean-six-sigma-cultur/ Wed, 07 Oct 2009 04:00:00 GMT http://www.processexcellencenetwork.com/process-management/podcasts/raising-the-bar-how-seyfarth-shaw-provides-efficie/ Mon, 21 Sep 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/podcasts/ensuring-your-program-management-stays-on-track/ Wed, 27 May 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/podcasts/a-wrap-up-of-iqpc-s-10th-annual-process-excellence/ Wed, 25 Mar 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/podcasts/what-obama-s-economic-stimulus-bill-could-mean-for/ Wed, 04 Mar 2009 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/podcasts/virgin-media-s-journey-toward-operational-excellen/ Tue, 03 Feb 2009 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/podcasts/how-xerox-effectively-moved-from-lean-six-sigma-to/ Tue, 02 Jan 1900 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/webinars/leveraging-process-excellence-as-a-driving-force-/ Virgin Media, one of the most trusted brands in the world, leveraged process excellence Thu, 19 Mar 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/webinars/best-practices-for-a-lean-six-sigma-deployment-pa/ In these challenging economic times, Lean Six Sigma deployment in a company is more Wed, 22 Jul 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/webinars/lean-six-sigma-in-our-uncertain-economy-how-to-avo/ The current economy leaves little margin for complacency when it comes to business Thu, 05 Nov 2009 05:00:00 GMT http://www.processexcellencenetwork.com/case-studies/webinars/using-operational-intelligence-to-transform-custom/ Operational Intelligence - the application of real-time data monitoring and analytics to Thu, 07 Apr 2011 04:00:00 GMT http://www.processexcellencenetwork.com/change-management/white-papers/lean-six-sigma-the-emperor-s-new-clothes/ If Lean Six Sigma manufacturing works so well, why aren’t there as many successful Mon, 13 Jul 2009 04:00:00 GMT http://www.processexcellencenetwork.com/case-studies/white-papers/business-process-excellence-global-trends-and-succ/ The results are in! The Process Excellence Network  and Market Value Solutions Tue, 13 Jul 2010 04:00:00 GMT