http://www.processexcellencenetwork.com/ Process Excellence Network : A division of IQPC, (formerly known as Six Sigma IQ) provides access to a treasure chest of relevant content for Process Excellence practitioners.   Providing critical knowledge on the development of Process Excellence including Business Process Management (BPM), Lean , Change Management , Operational Excellence , Six Sigma , Risk Management , Customer Wed, 02 Nov 2011 04:33:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/applying-the-team-charter-to-a-department-of-publi/ Too often teams spend a considerable amount of their valuable resources trying to figure Wed, 05 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/what-you-can-learn-from-a-terrible-leader/ It is from our mistakes that we learn the most, writes author Dan White. So what Thu, 30 Jun 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/advanced-blended-learning-a-concise-primer/ Bill Hathaway, President of MoreSteam.com, argues the case for Lean Six Sigma Training Thu, 19 May 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/managers-need-not-apply-our-obsession-with-leaders/ Businesses don’t want mere managers, they want leaders, writes PEX Network Editor Fri, 06 May 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/winners-announced-for-european-process-excellence/ The European Process Excellence awards were announced on Tuesday evening at IQPC’s Wed, 06 Apr 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/final-judging-taking-place-next-week/ Final judging took place on Monday for IQPC’s 2011 European Process Excellence Thu, 31 Mar 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/instructor-led-vs-online-training-hegel-got-it-rig/ Predictions of the imminent demise of instructor-led training courses at the hands Thu, 10 Mar 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/are-you-on-top-of-talent-development/ Remember that the best people aren't always the right people for a particular role, Mon, 07 Mar 2011 05:00:00 GMT http://www.processexcellencenetwork.com/organizational-strategies/articles/wise-up-to-the-bullshit-factor-in-business-operati/ We're now entering the first world war of talent for the  top one percent of Mon, 28 Feb 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/forming-storming-norming-and-performing-creating-t/ Getting the people with the right mix of skills on a team generates a 1+1=3 multiplier Thu, 24 Feb 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/people-power-how-xerox-gets-the-most-out-of-teams/ Creating the right team is an important part of the success of any initiative. In this Wed, 08 Dec 2010 05:00:00 GMT http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/how-lessons-from-billiards-can-help-six-sigma-trai/ Editor's note: We have adapted Peter F. Drucker's framework for learning and Thu, 28 Oct 2010 04:00:00 GMT From the Editorial Staff at e-BIM http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/10-behaviors-that-jeopardize-female-leaders-author/ Much has been written about the differences in leadership style between women and men. Wed, 08 Sep 2010 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/drucker-s-friend-of-30-years-talks-about-the-fathe/ Peter Drucker insightfully articulated the beneficial impact that good leadership Mon, 06 Sep 2010 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/time-to-evaluate-better-training-means-better-lean/ Important processes can often take time to learn, but once learned and mastered prove to Mon, 16 Aug 2010 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/hiring-for-culture-or-skill/ Deciding between hiring a candidate that is a strong fit with your company culture or a Wed, 30 Jun 2010 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/culture-of-disengagement/ Getting employees to become engaged with Process Excellence or Lean Six Sigma tools and Wed, 19 May 2010 04:00:00 GMT Mitch McCrimmon http://www.processexcellencenetwork.com/process-management/articles/itr-s-six-sigma-approach-to-reducing-its-employee/ The retention of highly specialized talent is key to the success and growth of a Mon, 19 Apr 2010 04:00:00 GMT Jose Luis Chavez and Veronica Lobo http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/setting-a-standard-for-lean-six-sigma-belt-certifi/ Does anyone else find it ironic that Lean Six Sigma—a successful methodology with Tue, 02 Mar 2010 05:00:00 GMT Bill Hathaway http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/your-biggest-employee-engagement-challenge-is-afte/ We are all seeing the articles and survey data highlighting the rise in employee Thu, 25 Feb 2010 05:00:00 GMT Paul Hebert http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/the-benefit-of-using-social-networking-sites-for-r/ It has become common knowledge that the best way to advance in your career or find the Thu, 18 Feb 2010 05:00:00 GMT Jessica Livingston http://www.processexcellencenetwork.com/process-management/articles/palmer-morrel-samuels-talks-employee-surveys/ Happy employees are productive employees. But how do you know if your employees are Fri, 12 Feb 2010 05:00:00 GMT Palmer Morrel-Samuels http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/defining-the-role-of-champions-in-business-excelle/ The effectiveness of leadership is seen by his or her ability to rock the boat, which Thu, 11 Feb 2010 05:00:00 GMT NC Narayanan http://www.processexcellencenetwork.com/process-management/articles/maximizing-hr-effectiveness-and-value-added-throug/ Implementing an integrated HR strategy within your organization will help maximize the Wed, 27 Jan 2010 05:00:00 GMT Jose Luis Chavez http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/looking-beyond-executive-leadership-how-your-local/ In many corporations where Lean Six Sigma initiatives have been deployed with much Fri, 13 Nov 2009 05:00:00 GMT Charles Gillis and LT Dennis Narlock http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/you-get-what-you-give-achieving-lean-six-sigma-res/ You cannot visit a facility these days, or scroll through a company’s Web site, or Wed, 11 Nov 2009 05:00:00 GMT Larry Alexandre http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/too-many-six-sigma-tools-too-little-time/ In my previous two articles on the topic of why Six Sigma training does not work Wed, 26 Aug 2009 04:00:00 GMT Kevin McManus http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/are-you-spending-too-much-on-six-sigma-training-by/ Costs cannot be viewed in a vacuum. They must be related to results. Focusing training Mon, 24 Aug 2009 04:00:00 GMT From the Editorial Staff at e-BIM http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/can-lean-six-sigma-training-be-done-online/   Online Lean Six Sigma Training I was recently awarded my Lean Six Sigma Black Mon, 17 Aug 2009 04:00:00 GMT Joseph T. Dager http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/you-need-more-than-just-an-analytical-mind-four-q/ How do you identify people who will make good Six Sigma Green Belt or Black Belt Wed, 12 Aug 2009 04:00:00 GMT Robert Stapp http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/new-employee-training-on-continuous-process-impro/ Every organization that has implemented a process improvement methodology or Mon, 03 Aug 2009 04:00:00 GMT Lieutenant Dennis Narlock http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/turning-your-master-black-belt-into-a-strategic-pr/ New Master Black Belt leaders will be the designers of healthcare’s future when it Mon, 01 Jun 2009 04:00:00 GMT Donna Powers http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/are-group-dynamics-problems-compromising-the-effec/ In my previous article I talked about the different factors that, in general, can result Mon, 20 Apr 2009 04:00:00 GMT Kevin McManus http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/how-to-secure-six-sigma-green-belt-certification/ There is considerable variability in the Green Belt certification requirements among Mon, 13 Apr 2009 04:00:00 GMT Pradeep B. Deshpande http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/six-sigma-failures-why-does-six-sigma-training-fai/ Ineffective Six Sigma Training If I had to pick one systemic flaw that results in Six Mon, 09 Mar 2009 04:00:00 GMT Kevin McManus http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/are-your-six-sigma-leaders-really-trained-to-lead/ I am astounded by what organizations expect from their “trained” Six Sigma Mon, 12 Jan 2009 05:00:00 GMT Kevin McManus http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/getting-the-truth-into-workplace-survey/ There’s no doubt that companies can benefit from workplace surveys and Tue, 09 Dec 2008 05:00:00 GMT Palmer Morrel-Samuels http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/process-excellence-essentials-for-every-successful/ How can you encourage employees to learn, embrace and use Lean , Six Sigma , DMAIC or Mon, 24 Nov 2008 05:00:00 GMT Mark Fendley http://www.processexcellencenetwork.com/people-perfomance-and-change/articles/the-legend-of-motorola-embracing-the-next-generati/ In the 1980s, Motorola made waves in the business world with the development of its Mon, 17 Nov 2008 05:00:00 GMT Tina Huesing http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/the-secret-to-achieving-more-with-less-increasin/ Improving productivity requires abandoning things that do not work... never worked... or Mon, 19 Sep 2011 04:00:00 GMT From the editorial staff at e-BIM http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/making-change-management-work-three-practitioners/ Change management from the people perspective is too often a forgotten component of Thu, 13 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/13-essentials-of-coaching-for-process-improvement/ As organizations embark on their process improvement journey, one of the things that Mon, 12 Sep 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/beware-the-professional-manager/ Are the huge salaries and short tenures of those at the tops of our Mon, 26 Sep 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/want-lasting-business-change-leave-the-tools-on-th/ Why do so many businesses fail to achieve long-term and lasting change?, asks Tue, 11 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/tech-nology/columns/technology-is-one-big-dog-here-s-how-to-cope/ Ever feel like the tail that’s being wagged by the dog?  Technology is one Mon, 10 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/the-five-essential-elements-to-creating-a-sucessfu/ You need people with guts to challenge the status quo - but beware turning everything Wed, 20 Jul 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/perspective-on-russia-using-deming-to-counter-sovi/ Twenty years of Russian market reforms have shown that one of the most serious obstacles Mon, 03 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/four-steps-to-managing-the-change-equation/ What's the best way of managing the "Change Equation"? In the final Mon, 22 Aug 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/columns/tribute-process-excellence-and-the-genius-of-steve/ After the news today Apple’s founder and visionary Steve Jobs had passed away Thu, 06 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/overcoming-process-improvement-programme-start-up/ Tue, 01 Nov 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/leadership-engagement-embedding-a-continuous-perfo/ Wed, 26 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/greg-dyke-on-leadership-challenges-at-bbc/ Fri, 30 Sep 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/you-are-your-most-difficult-leadership-challenge/ Fri, 27 May 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/the-continuous-challenge-of-continuous-improvement/ Mon, 23 May 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/eat-that-frog-get-more-of-the-important-things-don/ Wed, 18 May 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/jim-steele/ Thu, 10 Mar 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/individual-performance/ Wed, 09 Mar 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/dealing-with-difficult-situations/ Tue, 08 Mar 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/diane-francisco/ Mon, 28 Feb 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/judges-describe-nominees-for-iqpc-s-process-excell/ Fri, 21 Jan 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/process-excellence-awards-announced-at-annual-summ/ Fri, 21 Jan 2011 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/david-allen-on-his-getting-things-done-time-manage/ Tue, 04 May 2010 04:00:00 GMT http://www.processexcellencenetwork.com/change-management/videos/business-guru-ren-carayol-on-the-need-for-extraor/ Wed, 10 Mar 2010 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/women-in-leadershi/ Tue, 26 Jan 2010 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/jon-moulton-on-the-fundamentals-of-an-excellent-t/ Wed, 13 Jan 2010 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/daniel-goleman-on-what-it-takes-to-be-a-great-lea/ Wed, 06 Jan 2010 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/as-a-leader-communicate-to-everyone-all-the-tim/ Tue, 01 Dec 2009 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/how-leaders-create-willing-follower/ Thu, 19 Nov 2009 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/ethics-in-leadersh/ Tue, 17 Nov 2009 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/leadership-lessons-from-the-u-s-electio/ Tue, 10 Nov 2009 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/what-it-takes-to-lead-it-s-not-being-lou/ Thu, 05 Nov 2009 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/why-leaders-need-to-focus-on-goals-during-downtur/ Tue, 03 Nov 2009 05:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/never-ever-ever-hire-grade-b-or-c-people-in-your-/ Thu, 29 Oct 2009 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/how-to-build-a-winning-tea/ Wed, 21 Oct 2009 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/allan-leighton-on-the-characteristics-of-the-bes/ Mon, 19 Oct 2009 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/videos/allan-leighton-on-why-ceos-need-to-go-to-the-front/ Tue, 13 Oct 2009 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/podcasts/data-driven-try-using-a-little-more-intuition-next/ Wed, 13 Apr 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/podcasts/how-to-use-failure-productively-interview-with-eba/ Thu, 24 Mar 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/webinars/healthcare-process-improvement-training-tutorial-g/ Are you a Quality Director, Laboratory Supervisor, or Process Improvement Leader of a Thu, 11 Nov 2010 05:00:00 GMT http://www.processexcellencenetwork.com/change-management/webinars/how-office-depot-s-business-process-improvement-bp/ One of the difficulties with many Continuous Improvement initiatives within Thu, 12 May 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/webinars/how-to-cut-nva-in-your-operational-excellence-prog/ "Give Me an Hour and I’ll Give You a Free Belt" The evidence is clear Thu, 29 Sep 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/webinars/secrets-of-high-performance-today-critical-factors/ Have you noticed that during a downturn, the competition can become even more fierce, Thu, 20 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/webinars/change-management-silver-bullets-for-sustainable-p/ Change doesn’t have to be difficult, but handling it properly is essential to Wed, 26 Oct 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/webinars/avoiding-common-pitfalls-in-aligning-hoshin-planni/ 90% of organizations fail to execute on their strategies - don’t be one of them! Thu, 10 Nov 2011 05:00:00 GMT http://www.processexcellencenetwork.com/sixsigma-and-quality/white-papers/5s-as-an-integral-part-of-six-sigma/ Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S Mon, 01 Aug 2011 04:00:00 GMT http://www.processexcellencenetwork.com/people-perfomance-and-change/white-papers/creating-a-project-team-charter-free-template/ A Team Charter is the official document from the team sponsor that empowers the team to Wed, 05 Oct 2011 04:00:00 GMT