BPM, Lean Six Sigma & Continuous Process Improvement | Process Excellence Network http://www.processexcellencenetwork.com/ Process Excellence Network : A division of IQPC, (formerly known as Six Sigma IQ) provides access to a treasure chest of relevant content for Process Excellence practitioners. &nbsp; Providing critical knowledge on the development of Process Excellence including Business Process Management (BPM), Lean , Change Management , Operational Excellence , Six Sigma , Risk Management , Customer Wed, 02 Nov 2011 04:21:00 GMT Four Ways to Combine Six Sigma With Theory of Constraints (TOC) http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/harnessing-the-synergy-six-sigma-and-theory-of-con/ Many process improvement practitioners overlook the value of combining Six Sigma with Wed, 26 Oct 2011 04:00:00 GMT 7 Steps to Using Prioritization Matrices http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/process-excellence-methodologies-using-prioritizat/ Lots to do but limited time and resources? Steve Bonacorsi looks at the seven steps to Wed, 26 Oct 2011 04:00:00 GMT Lean Six Sigma Improvement Through Modular Kaizen http://www.processexcellencenetwork.com/lean/articles/lean-six-sigma-improvement-through-modular-kaize/ Are your employees constantly fighting fires? &nbsp;Are the problems one-off events or Mon, 22 Aug 2011 04:00:00 GMT Lean Six Sigma at the World's Local Bank http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/lean-six-sigma-at-the-world-s-local-bank/ The&nbsp;culture of a company should be&nbsp;the starting point for any Lean Six Sigma Tue, 16 Aug 2011 04:00:00 GMT Key Issues for Process Excellence in the Energy Industry http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/key-issues-for-process-excellence-in-the-energy-in/ Waste and mistakes in the oil and gas industry have&nbsp; serious costs and consequences Thu, 11 Aug 2011 04:00:00 GMT Using Voice of the Customer To Align Processes in Service Industries http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/using-voice-of-the-customer-to-align-processes-in/ [9] The QFD Handbook, J. ReVelle, J. Moran, and C. Cox, John Wiley &amp; Sons, &copy;19 Tue, 02 Aug 2011 04:00:00 GMT Extending Lean Six Sigma Across the Business - Interview with Mark Stewart from Xerox http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/interview-with-mark-stewart-from-xerox/ We have more tools to analyse problems than to make change happen, says Mark Stewart, Fri, 22 Jul 2011 04:00:00 GMT Assessing The Sigma Level Of A Manufacturing Line � Interview with Kraft Foods Asia http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/assessing-the-sigma-level-of-a-manufacturing-line/ In this PEX Network interview Feng Lei, Manufacturing Continuous Improvement Fri, 15 Jul 2011 04:00:00 GMT The Six Sigma Renaissance? What the Future Holds for Six Sigma in Financial Services http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/has-six-sigma-failed-in-financial-services/ Six Sigma is more a culture than it is a methodology, writes contributor Moritz von Wed, 06 Jul 2011 04:00:00 GMT (German Language) Business Execution verringert die Projektmanagement Risiken http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/german-language-business-execution-verringert-die/ F&uuml;r das obere Management jedes Unternehmens ist die wichtigste Aufgabe des Tue, 05 Jul 2011 04:00:00 GMT 3 Ways to Make Lean Work for You - No Matter What Your Business http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/3-lessons-from-the-lean-transformation-of-a-small/ Lessons from the Lean Transformation of a Small Manufacturing Company Lean is often Wed, 29 Jun 2011 04:00:00 GMT America Reacts to the Six Sigma President http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/america-reacts-to-the-six-sigma-president/ Should the President of the United States be a black belt? That was the question we Tue, 28 Jun 2011 04:00:00 GMT Indian Firms Must Create "Sustainable Competitive Advantage" http://www.processexcellencenetwork.com/process-excellence-news/articles/megan-james-discusses-launch-of-lean-six-sigma-eve/ The Process Excellence Network is launching its first Lean Six Sigma summit in India Wed, 15 Jun 2011 04:00:00 GMT Lean Six Sigma Growing In India and China http://www.processexcellencenetwork.com/process-excellence-news/articles/growth-of-lean-six-sigma-in-india-and-china/ For years the low wages in India and China have attracted the manufacturing &ndash; and Mon, 13 Jun 2011 04:00:00 GMT Using an Integrated SIPOC for Better Results http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/the-integrated-sipoc-the-full-power-of-system-thin/ The large majority of SIPOC have no real meaning and will make no difference in a Fri, 03 Jun 2011 04:00:00 GMT Six Sigma WIIFE...What's in It for Employees? http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/six-sigma-what-s-in-it-for-employees/ Dumidu Ranaweera,&nbsp; Process Excellence &amp; Lean Six Sigma Manager, for Sri Lankan Mon, 23 May 2011 04:00:00 GMT Using Lean Six Sigma to Improve and Innovate http://www.processexcellencenetwork.com/lean/articles/using-lean-six-sigma-to-improve-and-innovate/ Seow Hong Xuan, Deputy Director, Lean Six Sigma Master Black Belt for Singapore&rsquo;s Tue, 17 May 2011 04:00:00 GMT GE Top-down Six Sigma Implementation Explained http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/ge-top-down-six-sigma-implementation-explained/ Rohit Khanna, Chief Operations Officer of GE Capital, Global Banking Group,&nbsp;tells Thu, 12 May 2011 04:00:00 GMT Six Untapped Opportunities in Six Sigma http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/six-untapped-opportunities-in-six-sigma/ Process Excellence Network&rsquo;s Bryan Camoens speaks to 6 Six Sigma authorities who Thu, 12 May 2011 04:00:00 GMT The Hidden Costs of Providing What Your Customer Wants http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/the-hidden-costs-of-providing-what-your-customer-w/ Many companies fail to identify - let alone address - the hidden costs associated with Wed, 11 May 2011 04:00:00 GMT Using the Balanced Scorecard to Improve Retail Operations http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/using-the-balanced-scorecard-to-improve-retail-ope/ How one of the world&#39;s largest retailers uses the Balanced Scorecard. An inteview Tue, 10 May 2011 04:00:00 GMT A Painless Look at Using Statistical Techniques to Find the Root Cause of a Problem http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/a-painless-look-at-using-statistical-techniques-/ Special note: We are responding to reader requests concerning the development of a solid Tue, 26 Apr 2011 04:00:00 GMT From the Desk of the Executive Editor The Perils of Polling http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/how-to-guarantee-the-wrong-conclusions-from-polls/ More than 100 years ago H.G. Wells said: &ldquo;Statistical thinking will one day be as Mon, 28 Mar 2011 04:00:00 GMT Motorola: "Understand the Why" (Transcript) http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/motorola-solutions/ Six Sigma can be perceived as&nbsp;slow and arduous, says Tom Goodwin, Director of Lean Fri, 25 Mar 2011 04:00:00 GMT Process Excellence 101: Using the Benefit-Effort Racit Matrix http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/matrix/ You&rsquo;ve gone through the Define, Measure and Analyze phases in a Six Sigma project. Mon, 14 Mar 2011 04:00:00 GMT Making Sense of Regression Analysis http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/regression-analysis-insights/ Regression analysis is used to investigate and model the relationship between a response Tue, 01 Mar 2011 05:00:00 GMT From Recalls to Redemption: Toyota Did NOT Lose its �Way� http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/the-toyota-recall-crisis-what-does-it-mean-for-ope/ Even in the midst of the Toyota recalls last February, a survey found that Toyota owners Fri, 18 Feb 2011 05:00:00 GMT Get Quick Wins and Empower Employees with WorkOut Events http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/get-quick-wins-and-empower-employees-with-workout/ <span style="font-weight: normal; font-size: 10pt; vertical-align: baseline; color: Fri, 21 Jan 2011 05:00:00 GMT Business Execution � An integration of Hoshin Planning, Lean Six Sigma and Balanced Scorecards http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/business-execution-an-integration-of-hoshin-planni/ In the first of what I hope will be a number of articles on the emerging discipline of Fri, 07 Jan 2011 05:00:00 GMT Financial Services Industry prepares for shift of focus http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/financial-services-industry-prepares-for-shift-of/ The past few&nbsp;years has been a turbulent time for the financial services industry Tue, 04 Jan 2011 05:00:00 GMT Virtual reality and Six Sigma, a manufacturer's dream? http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/virtual-reality-and-six-sigma-a-manufacturer-s-dre/ An American military research center has come up with an engineering technique based on Thu, 16 Dec 2010 05:00:00 GMT A Formula for Success - Lean & TOC http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/a-formula-for-success-lean-toc/ Many businesses&nbsp;prioritize&nbsp;improvement initiatives&nbsp;haphazardly, says Wed, 15 Dec 2010 05:00:00 GMT Bayes Theorem of Conditional Probability and the Ambiguity of Data http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/bayes-theorem-of-conditional-probability-and-the-a/ If it walks like a duck and quacks like a duck,&nbsp;is it possible it&#39;s not a duck? Wed, 08 Dec 2010 05:00:00 GMT Building Lean Six Sigma Enterprise-Wide: Anderson Packaging Case Study http://www.processexcellencenetwork.com/case-studies/articles/how-lean-six-sigma-helped-pharmaceutical-packaging/ Lean Six Sigma has lead to cost savings, capacity increases, and cost avoidance at Fri, 26 Nov 2010 05:00:00 GMT Process Excellence 101: Using CMMI to improve performance http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/process-excellence-101-using-cmmi-to-improve-perfo/ Capability Maturity Model Integration (CMMI) is a process improvement approach that Thu, 25 Nov 2010 05:00:00 GMT Challenge to Six Sigma Masters: Show me the money! http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/challenge-to-six-sigma-masters-show-me-the-money/ In a tough economy, Six Sigma Masters have to demonstrate that they&rsquo;re more than Tue, 23 Nov 2010 05:00:00 GMT Put some VA-NVA-VSM in your software http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/put-some-va-nva-vsm-in-your-software/ Industries involved in new product development often find it difficult to create Value Thu, 11 Nov 2010 05:00:00 GMT Software Review: EngineRoom by MoreSteam http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/software-review-engineroom-by-moresteam/ Editor&rsquo;s note: Jim Wells is&nbsp;the Global Quality Manager at Panduit Tool Fri, 29 Oct 2010 04:00:00 GMT Lessons From Billiards For Six Sigma Training http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/how-lessons-from-billiards-can-help-six-sigma-trai/ Editor&#39;s note: We have adapted Peter F. Drucker&#39;s framework for learning and Thu, 28 Oct 2010 04:00:00 GMT From the Editorial Staff at e-BIM Process Failure Mode Effects Analysis (PFMEA) http://www.processexcellencenetwork.com/process-management/articles/process-failure-mode-effects-analysis-pfmea/ A Process Failure Mode Effects Analysis (PFMEA) is a structured analytical tool used by Thu, 30 Sep 2010 04:00:00 GMT Single Minute Exchange of Dies (SMED) http://www.processexcellencenetwork.com/process-management/articles/single-minute-exchange-of-dies-smed/ As we all know, there are five Lean implementation steps: Specify what does and does not Thu, 23 Sep 2010 04:00:00 GMT “Right Design Right�?: A Design for Six Sigma Experience http://www.processexcellencenetwork.com/process-management/articles/right-design-right-a-design-for-six-sigma-exp/ Why Chose a Design for Six Sigma Program Whenever I attend Business Excellence or Mon, 20 Sep 2010 04:00:00 GMT MindManager Version 9 for Windows Delivers New Features to Benefit the Process Improvement Practitioner http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/mindmanager-version-9-for-windows-delivers-new-fea/ Disclaimer: This article does not represent Equifax&#39;s position, opinion or strategy Mon, 13 Sep 2010 04:00:00 GMT Speeding Up Account Opening Using Lean Six Sigma http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/speeding-up-account-opening-using-lean-six-sigma/ Account opening is supposedly the most critical and important process in the financial Thu, 09 Sep 2010 04:00:00 GMT What is Takt Time? http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/what-is-takt-time/ Takt time is the maximum amount of time in which a product needs to be produced in order Wed, 01 Sep 2010 04:00:00 GMT A Call to Go Lean in Defense Manufacturing http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/a-call-to-go-lean-in-defense-manufacturing/ On August 26, 2010, Six Sigma &amp; Process Excellence IQ&#39;s sister portal,&nbsp; Tue, 31 Aug 2010 04:00:00 GMT Force and Effect Chart Guides Team through Addressing Barriers http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/force-and-effect-chart-guides-team-through-address/ Teams are very effective for problem solving and decision making. Members of a team Wed, 25 Aug 2010 04:00:00 GMT Using Revamped @RISK for Six Sigma Data and Risk Analysis http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/using-revamped-risk-for-six-sigma-data-and-risk-an/ (Editor&#39;s note: Six Sigma &amp; Process Excellence IQ searched its contacts on Wed, 25 Aug 2010 04:00:00 GMT Minitab 16 Review: A Compelling Software Upgrade for the Six Sigma Community http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/minitab-16-review-a-compelling-software-upgrade-fo/ (Editor&#39;s note: Six Sigma &amp; Process Excellence IQ searched its contacts on Mon, 09 Aug 2010 04:00:00 GMT An Introduction to Data Mining http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/an-introduction-to-data-mining/ Data mining is a technique&nbsp;which treats data methodically so as to analyze data and Mon, 19 Jul 2010 04:00:00 GMT Providing Structure to Continuous Process Improvement Implementation http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/providing-structure-to-continuous-process-improvem/ Look at any company and you&rsquo;ll see it making improvement efforts in its business. Mon, 12 Jul 2010 04:00:00 GMT Top Six Sigma Tools to Use for Big Results: Part 2 http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/top-six-sigma-tools-to-use-for-big-results-part-2/ In Part 1 of this series, I started reviewing the seven basic quality tools everyone Tue, 15 Jun 2010 04:00:00 GMT Gene Rogers Top Six Sigma Tools to Use for Big Results: Part 1 http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/top-six-sigma-tools-to-use-for-big-results-part-1/ As a Six Sigma practitioner and mentor, I am often asked what Six Sigma tool to use to Mon, 14 Jun 2010 04:00:00 GMT Gene Rogers What is Six Sigma? http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/what-is-six-sigma/ This article provides an introductory level overview of Six Sigma, which has experienced Mon, 07 Jun 2010 04:00:00 GMT James Gauci Five Ideas for Making Six Sigma Project Software Work http://www.processexcellencenetwork.com/project-management/articles/five-ideas-for-making-six-sigma-project-software-w/ Fulfilling the Six Sigma promise of increased cost savings and employee engagement may Mon, 10 May 2010 04:00:00 GMT Mike O'Connell �Just Do It� � Problem Solving Made Easy http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/just-do-it-problem-solving-made-easy/ At Covance, we expect employees to be process managers, problem solvers, and decision Mon, 03 May 2010 04:00:00 GMT Diane Francisco Predict and Prevent Process Failure Using an Autocorrelation Plot http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/predict-and-prevent-process-failure-using-an-autoc/ Over the years we have seen numerous applications of Statistical Process Control which Thu, 22 Apr 2010 04:00:00 GMT Bopdeb Mondal Lead and Manage Using the Balanced Scorecard http://www.processexcellencenetwork.com/case-studies/articles/lead-and-manage-using-the-balanced-scorecard/ The role of leaders can be traced to the Bible, to Machiavelli in The Prince , and to Thu, 08 Apr 2010 04:00:00 GMT Robert S. Kaplan Application of Lean Tools to Eliminate Wastes in an ERP System http://www.processexcellencenetwork.com/process-management/articles/application-of-lean-tools-to-eliminate-wastes-in-a/ It is not very common to see an organization proactively analyzing its current ERP Fri, 19 Mar 2010 04:00:00 GMT Bopdeb Mondal The Mighty WOMBAT: A Simple Approach to Finding Muda http://www.processexcellencenetwork.com/process-management/articles/the-mighty-wombat-a-simple-approach-to-finding-mud/ The wombat is a muscular Australian marsupial that burrows and eats plants. It&#39;s Fri, 12 Mar 2010 05:00:00 GMT Brian Hunt Driving Focus and Alignment with the Balanced Scorecard http://www.processexcellencenetwork.com/process-management/articles/driving-focus-and-alignment-with-the-balanced-scor/ Over 150 years ago William Thompson said, &ldquo;When you can measure what you are Mon, 08 Mar 2010 05:00:00 GMT Paul Niven Measuring the Unmeasurable: Gage R&R for Transactional Six Sigma Projects http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/measuring-the-unmeasurable-gage-r-r-for-transactio/ How many times has this happened to you? You&rsquo;re leading a Six Sigma project on a Fri, 19 Feb 2010 05:00:00 GMT James Wells Prevent Recurring Defects with Root Cause Analysis http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/prevent-recurring-defects-with-root-cause-analysis/ What Is Root Cause Analysis and Why Is It So Critical? Quality is equivalent to the Thu, 28 Jan 2010 05:00:00 GMT Mayukh Ghosh Using Regression Analysis to Enhance Cause and Effect Analysis http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/using-regression-analysis-to-enhance-cause-and-eff/ Intuitively, problems or opportunities associated with a process, product or service are Tue, 19 Jan 2010 05:00:00 GMT Raymond Ernst How Lean Can Bring Real Benefits to Innovation in Pharmaceutical Research http://www.processexcellencenetwork.com/organizational-strategies/articles/how-lean-can-bring-real-benefits-to-innovation-i/ Lean is Compatible with the Innovative Nature of Research in R&amp;D When I provide Fri, 08 Jan 2010 05:00:00 GMT Elisabeth Goodman Conjoint Analysis Example: Employment Selection Criteria http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/conjoint-analysis-example-employment-selection-cri/ Conjoint analysis is a valuable tool for quantifying a person&rsquo;s opinion or Tue, 05 Jan 2010 05:00:00 GMT Kris Stark and Hank Sanftleben Dealing with Business Process Complexity�The �No Frills� Lean Six Sigma Way http://www.processexcellencenetwork.com/process-management/articles/dealing-with-business-process-complexity-the-no-fr/ These days it is hard to miss articles on the merits of Lean Six Sigma, but not many Mon, 04 Jan 2010 05:00:00 GMT Avijit Paul and Dr. Prasad Chitimalla Making Your Organization Lean Using Kanban http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/making-your-organization-lean-using-kanban/ So you are in the midst of your Lean implementation, and you are ready to implement an Mon, 07 Dec 2009 05:00:00 GMT Kosta Chingas Conjoint Analysis Best Practices http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/conjoint-analysis-best-practices/ As with most scientific procedures, there are many ways to conduct an experiment with Mon, 23 Nov 2009 05:00:00 GMT Kris Stark and Hank Sanftleben Creating Conjoint Analysis Choice Cards http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/creating-conjoint-analysis-choice-cards/ The goal of this article is to provide the experimenter with a method to facilitate the Mon, 23 Nov 2009 05:00:00 GMT Kris Stark and Hank Sanftleben Statistical Process Control: the Alpha and Omega of Six Sigma, Part 4: Statistical Process Control and Six Sigma Projects http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/statistical-process-control-the-alpha-and-omega-of/ This is the last in a four-part series on Statistical Process Control. In the <a Wed, 04 Nov 2009 05:00:00 GMT Rip Stauffer General Conjoint Analysis Methods http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/general-conjoint-analysis-methods/ The conjoint analysis method is an evolving tool set that encompasses an entire host of Mon, 02 Nov 2009 05:00:00 GMT Kris Stark and Hank Sanftleben A Basic Conjoint Analysis to Six Sigma Design of Experiments (DOE) Translational Dictionary http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/a-basic-conjoint-analysis-to-six-sigma-design-of-e/ This article provides a quick cross reference between some commonly used conjoint Mon, 26 Oct 2009 04:00:00 GMT Kris Stark and Hank Sanftleben Statistical Process Control—The Alpha and Omega of Six Sigma, Part 3: Process Capability and Six Sigma http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/statistical-process-control-the-alpha-and-omega-o/ Process Capability This is the third in a four-part series on Statistical Process Fri, 23 Oct 2009 04:00:00 GMT Rip Stauffer Statistical Process Control—The Alpha and Omega of Six Sigma, Part 2: Tracking Process Behavior Using Control Charts http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/statistical-process-control-the-alpha-and-omega-/ Commonly-Used Control Charts This is the second in a four-part series on Statistical Fri, 16 Oct 2009 04:00:00 GMT Rip Stauffer Statistical Process Control, The Alpha and Omega of Six Sigma—Part 1: The Origin Story http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/statistical-process-control-the-alpha-and-omega/ This is the first in a four-part series on Statistical Process Control (SPC), Mon, 12 Oct 2009 04:00:00 GMT Rip Stauffer The Mythological Transactional Business Process Design of Experiments http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/the-mythological-transactional-business-process-de/ This is part one of a series of articles on how to apply conjoint analysis to a Tue, 06 Oct 2009 04:00:00 GMT Kris Stark and Henry Sanftleben Are You Spending Too Much on Six Sigma Training by Spending Too Little? http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/are-you-spending-too-much-on-six-sigma-training-by/ Costs cannot be viewed in a vacuum. They must be related to results. Focusing training Mon, 24 Aug 2009 04:00:00 GMT From the Editorial Staff at e-BIM Averaging Ratios And The Perils Of Aggregation http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/averaging-ratios-and-the-perils-of-aggregatio/ Special note: We are responding to reader requests concerning the development of a solid Thu, 16 Jul 2009 04:00:00 GMT From the Desk of the Executive Editor Lean Six Sigma Speeds Testing for Hospital Emergency Rooms http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/lean-six-sigma-speeds-testing-for-hospital-emergen/ More and more healthcare organizations are adopting Lean Six Sigma methodologies to help Wed, 15 Jul 2009 04:00:00 GMT Fred Patton and Janice Pini Getting Started in TRIZ http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/getting-started-in-triz/ What is TRIZ? &nbsp; In today's competitive world, innovation is necessary if your Mon, 13 Jul 2009 04:00:00 GMT Tom Kling Preface To Performance Measurement: Understanding Ratios http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/preface-to-performance-measurement-understanding-/ Special note: We are responding to reader requests concerning the development of a soli Sat, 20 Jun 2009 04:00:00 GMT From the Desk of the Executive Editor Ratios: Abuses and Misuses! http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/ratios-abuses-and-misuse/ Special note: We are responding to reader requests concerning the development of a solid Sat, 20 Jun 2009 04:00:00 GMT From the Desk of the Executive Editor Explaining the Total Degrees of Freedom for Six Sigma Practitioners http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/explaining-the-total-degrees-of-freedom-for-six-si/ We, as statisticians, Six Sigma Belts and quality practitioners have utilized the term Mon, 08 Jun 2009 04:00:00 GMT E. George Woodley Applying an Engineering Process or Six Sigma to Your Sales Force http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/applying-an-engineering-process-or-six-sigma-to-yo/ Very often, when implemented correctly, customer relationship management (CRM) software Mon, 25 May 2009 04:00:00 GMT Justin Hitt Maximizing Profits Through the Integration of Lean, Six Sigma and Theory of Constraints http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/maximizing-profits-through-the-integration-of-lean/ I must say that I&rsquo;ve been very fortunate in my career. Not because I have been Mon, 04 May 2009 04:00:00 GMT Bob Sproull Cash Flow—Your Key to Business Survival http://www.processexcellencenetwork.com/process-management/articles/cash-flow-your-key-to-business-survival/ As a wise consultant taught me many years ago, &ldquo;business survival is like Mon, 20 Apr 2009 04:00:00 GMT Adam Bowden The Kano Model: Critical to Quality Characteristics and VOC http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/the-kano-model-critical-to-quality-characteristics/ Origin of the Kano Model Dr. Noriaki Kano, a very astute student of Dr. Ishikawa, Wed, 15 Apr 2009 04:00:00 GMT E. George Woodley Improving Insurance Claim Throughput and Quality with Lean Process Improvement http://www.processexcellencenetwork.com/process-management/articles/improving-insurance-claim-throughput-and-quality-w/ As companies look for cost-cutting solutions in various service areas (e.g. banks, Mon, 23 Mar 2009 04:00:00 GMT Amit Bhambi The Fishbone Diagram and The Reverse Fishbone Diagram Concepts http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/the-fishbone-diagram-and-the-reverse-fishbone-diag/ The Fishbone Diagram A fishbone diagram helps identify the cause and effect relationship Mon, 16 Mar 2009 04:00:00 GMT Christian Loyer Statistical Process Control for Right-Brain Thinkers http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/statistical-process-control-for-right-brain-thinke/ &ldquo;Stand firm in your refusal to remain conscious during algebra. In real life, I Tue, 17 Feb 2009 05:00:00 GMT Lon Roberts The DFSS Vision http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/the-dfss-vision/ Much has been written about Design for Six Sigma (DFSS) and why many companies are using Mon, 09 Feb 2009 05:00:00 GMT Mark Kiemele Continuous Improvement with Lean Six Sigma for Beginners http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/continuous-improvement-with-lean-six-sigma-for-beg/ Six Sigma Basics Six Sigma focuses on defects from variation. In statistics, the Mon, 26 Jan 2009 05:00:00 GMT George Aslinger Improving Pricing Quality with Six Sigma Methods http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/improving-pricing-quality-with-six-sigma-methods/ While Six Sigma methods have been used by manufacturing firms to implement quality Wed, 14 Jan 2009 05:00:00 GMT Navdeep Sodhi Turning Customer Complaints Into Profitable Opportunities Using the Six Sigma Tool Kit http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/turning-customer-complaints-into-profitable-oppo/ Service pays! Validated research reveals that it costs five times more to go out and get Wed, 07 Jan 2009 05:00:00 GMT From the Editorial Staff at e-BIM An Introduction to Six Sigma Management http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/an-introduction-to-six-sigma-management/ Non-Technical Definitions of Six Sigma Management Six Sigma management uses statistical Mon, 17 Nov 2008 05:00:00 GMT Howard Gitlow Introducing Process Excellence Network http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/introducing-process-excellence-network/ From the Editor Lean Six Sigma has been front-page business news for well over a Mon, 17 Nov 2008 05:00:00 GMT G. Edward The Origins of Lean Six Sigma http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/the-origins-of-lean-six-sigma/ The organization and practice of continuous improvement management is derived largely Wed, 15 Oct 2008 04:00:00 GMT From the Editorial Staff at e-BIM A Structured Approach to Implementing a Six Sigma Program http://www.processexcellencenetwork.com/sixsigma-and-quality/articles/wanted-a-structured-approach-to-implementing-a-six/ Lean Six Sigma quality improvement is rapidly becoming the &quot;in&quot; subject Wed, 15 Oct 2008 04:00:00 GMT From the Editorial Staff at e-BIM A Day In The Life of an Enterprise Master Black Belt http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/a-day-in-the-life-of-r-scott-bonney/ Have you ever want to know what it would be like&nbsp;to work in a different job or Thu, 06 Oct 2011 04:00:00 GMT Extending the DMAIC Analysis to Customer Loyalty http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/extending-the-dmaic-analysis-to-customer-loyalty/ In the past few months we&rsquo;ve described some of the key tools for the Define , Wed, 02 Sep 2009 04:00:00 GMT Reg Goeke and Eric Reidenbach Mash-Ups Coming soon to a desk near you http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/coming-soon-to-a-desk-near-you/ Once firmly in the domain of IT departments and systems integrators, a new more nimble Mon, 14 Feb 2011 05:00:00 GMT Make Your Organization More Customer-Centric with the Kano Model http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/make-your-organization-more-customer-centric-with/ Looking at products and processes from a consumer&rsquo;s point of view is critical for Tue, 27 Jul 2010 04:00:00 GMT Quality Like You've Never Seen It Before http://www.processexcellencenetwork.com/process-management/columns/why-quality-is-not-what-you-may-think/ Quality is a very necessary and important part of the product or service that you offer, Mon, 23 May 2011 04:00:00 GMT Lean Six Sigma�Not Just for the Big Guys http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/lean-six-sigma-not-just-for-the-big-guys/ No, Lean Six Sigma is not the new diet you saw late last night on that TV infomercial, Mon, 17 Nov 2008 05:00:00 GMT John Blowers Display the Distribution of Your Data Using the Histogram http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/display-the-distribution-of-your-data-using-the-hi/ The histogram, one of the seven quality tools, is very effective in displaying the Mon, 09 Aug 2010 04:00:00 GMT Pocket Stats, Part 3: Sample Size for Pass-Fail Tests http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/pocket-stats-part-3-sample-size-for-pass-fail-test/ The meeting was tense. After a splashy release, users have complained about the uPod Mon, 16 Nov 2009 05:00:00 GMT Andy Sleeper New Uses For Old Tools Part II: Causal Tools http://www.processexcellencenetwork.com/change-management/columns/new-uses-for-old-tools-part-ii-causal-tools/ Last month we went tactical and looked at how FMEA could be applied to your process Wed, 22 Jul 2009 04:00:00 GMT Jeff Cole Four Factors for Getting the Right Project Under Your "Belt" http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/four-factors-for-getting-the-right-projects-under/ Too often&nbsp;new Black Belts go after huge organizational&nbsp;issues/problems and Wed, 21 Sep 2011 04:00:00 GMT A Dose of Data a Day Keeps Physicans Au Fait http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/a-dose-of-data-a-day-keeps-physicans-au-fait/ In a new column launched this week, Rob Davis, Executive Director of the US-based Thu, 24 Feb 2011 05:00:00 GMT How Do We Know What We Know? - Deming�s SoPK Part IV http://www.processexcellencenetwork.com/sixsigma-and-quality/columns/an-introduction-to-deming-s-theory-of-knowledge-on/ Understanding how you think - and act - based on what you believe you know to be true, Tue, 20 Sep 2011 04:00:00 GMT Key Ingredients for a Successful Process Improvement Programme http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/europe-s-best-process-improvement-programme-winner/ Mon, 18 Jul 2011 04:00:00 GMT Western Power and ING Direct React to Award Win http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/western-power-and-ing-direct-react-to-award-win/ Tue, 12 Jul 2011 04:00:00 GMT Drilling Down into Process Risk http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/drilling-down-into-process-risks/ Wed, 06 Jul 2011 04:00:00 GMT A Happy Marriage? Lean Six Sigma and BPM http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/can-bpm-and-lean-six-sigma-be-happily-married-inte/ Mon, 27 Jun 2011 04:00:00 GMT Giving Process a Human Face and Making "Ninja Stuff" Palatable http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/giving-process-a-human-face-interview-with-adrian/ Thu, 09 Jun 2011 04:00:00 GMT Organizational Agility Amidst Global Business Risk http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/estelle-clark-her-forrest-gump-moment-agility-agai/ Mon, 30 May 2011 04:00:00 GMT Making It Easy For The Right People To Do The Right Things http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/carphone-warehouse/ Wed, 13 Apr 2011 04:00:00 GMT Lean On Me - Taking Waste Out of Offices http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/peter-zorn/ Fri, 25 Mar 2011 04:00:00 GMT Six Sigma is a Symphony and Other Master Black Belt Insights http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/anurag-mishrag/ Wed, 23 Feb 2011 05:00:00 GMT Have You Found the "Root Cause" Yet? http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/have-you-found-the-root-cause-yet/ Thu, 05 Aug 2010 04:00:00 GMT Tool Time: Comparing Data Sets Using Box Plots and ANOVA Analysis http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/tool-time-comparing-data-sets-using-box-plots-and/ Thu, 22 Jul 2010 04:00:00 GMT Connecting Measurement and Management with Leadership and Strategy http://www.processexcellencenetwork.com/change-management/videos/connecting-measurement-and-management-with-leaders/ Tue, 13 Apr 2010 04:00:00 GMT Free Energy from the Sky: A DFSS Case Study http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/free-energy-from-the-sky-a-dfss-case-study/ Thu, 18 Mar 2010 04:00:00 GMT Susan Huthmaker of SimplexGrinnell on Moving from Second to Third Generation Lean Six Sigma Deployment http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/susan-huthmaker-of-simplexgrinnell-on-moving-from/ Tue, 16 Mar 2010 04:00:00 GMT How Siemens Energy Executed a Lean Project in Less than 90 Days http://www.processexcellencenetwork.com/process-management/videos/how-siemens-energy-executed-a-lean-project-in-less/ Tue, 23 Feb 2010 05:00:00 GMT Use of Strategy, Analysis and Predictive Modeling in Business Growth Solutions http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/use-of-strategy-analysis-and-predictive-modeling-i/ Thu, 04 Feb 2010 05:00:00 GMT Six Sigma Marketing http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/six-sigma-marketing/ Wed, 13 Jan 2010 05:00:00 GMT Enhancing the Lean Six Sigma and Design for Six Sigma Statistics Training Experience Using Baseball Analytics http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/enhancing-the-lean-six-sigma-and-design-for-six-si/ Wed, 14 Oct 2009 04:00:00 GMT Six Sigma Pricing: Protecting Profits in Tough Times http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/six-sigma-pricing-protecting-profits-in-tough-time/ Wed, 05 Aug 2009 04:00:00 GMT Supply Chain Council's Insight into the Benefits of the SCOR Model http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/supply-chain-council-s-insight-into-the-benefits-o/ Wed, 15 Jul 2009 04:00:00 GMT Driving Business Process Improvement with Wipro's Maturity Model http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/driving-business-process-improvement-with-wipro-s/ Wed, 24 Jun 2009 04:00:00 GMT George Wyeth Goes Green With Lean and Six Sigma http://www.processexcellencenetwork.com/process-management/videos/george-wyeth-goes-green-with-lean-and-six-sigma/ Wed, 20 May 2009 04:00:00 GMT Six Sigma: Demystified for IT http://www.processexcellencenetwork.com/process-management/videos/six-sigma-demystified-for-it/ Wed, 29 Apr 2009 04:00:00 GMT The Mosaic Company�Winner of the Best Process Improvement Project Under 90 Days for Large Corporations http://www.processexcellencenetwork.com/process-management/videos/the-mosaic-company-winner-of-the-best-process-impr/ Tue, 17 Feb 2009 05:00:00 GMT Erasing Our Carbon Footprint with Green Manufacturing http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/erasing-our-carbon-footprint-with-green-manufactur/ Tue, 03 Feb 2009 05:00:00 GMT Using SigmaXL and DMAIC to Improve Customer Satisfaction http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/using-sigmaxl-and-dmaic-to-improve-customer-satisf/ Mon, 22 Dec 2008 05:00:00 GMT Incorporating Green Into Lean Six Sigma http://www.processexcellencenetwork.com/sixsigma-and-quality/videos/incorporating-green-into-lean-six-sigma/ Mon, 01 Dec 2008 05:00:00 GMT Beware Scope Creep: Technology Doesn&#39;t Need Wings http://www.processexcellencenetwork.com/lean/podcasts/open-discussion-with-newt-gingrich-on-lean-six-sig/ Mon, 21 Mar 2011 04:00:00 GMT Ginger Riewe on How to Make Your CFO Your Biggest Advocate for Process Excellence http://www.processexcellencenetwork.com/case-studies/podcasts/the-story-behind-the-surge-in-lean-implementation/ Wed, 31 Mar 2010 04:00:00 GMT Women in Leadership http://www.processexcellencenetwork.com/sixsigma-and-quality/podcasts/introducing-design-for-innovation-in-manufacturing/ Tue, 26 Jan 2010 05:00:00 GMT Fast Focused Execution - Speeding up the Green Belt Project http://www.processexcellencenetwork.com/sixsigma-and-quality/webinars/fast-focused-execution-speeding-up-the-green-belt/ Six Sigma Black Belts and Six Sigma Green Belts form the critical mass of the process Wed, 13 May 2009 04:00:00 GMT How to Use Positive Organisational Politics to Get Results for Your Business Process Excellence Programme http://www.processexcellencenetwork.com/organizational-strategies/webinars/how-to-use-positive-organisational-politics-to-get/ In today&rsquo;s increasingly complex work environment, studies have called political Wed, 26 Aug 2009 04:00:00 GMT A Retailer's Guide to Integrating Lean Six Sigma Into Company Culture: The Keys to Sustainability http://www.processexcellencenetwork.com/change-management/webinars/a-retailer-s-guide-to-integrating-lean-six-sigma-i/ Lean Six Sigma offers retailers huge opportunities for streamlining operations, Mon, 09 May 2011 04:00:00 GMT Rethinking Lean Service http://www.processexcellencenetwork.com/process-management/white-papers/rethinking-lean-service/ Over the last four decades it has been common for services to be treated like production Mon, 22 Jun 2009 04:00:00 GMT Six-Sigma�s Orderly Withdrawal: The Right-Sizing of a Problem-Solving Methodology http://www.processexcellencenetwork.com/sixsigma-and-quality/white-papers/six-sigma-s-orderly-withdrawal-the-right-sizing-of/ After roughly 30 years (1979 &ndash; 2009), Six Sigma-DMAIC, when examined as a Wed, 14 Oct 2009 04:00:00 GMT White Paper: Introduction to Lean http://www.processexcellencenetwork.com/sixsigma-and-quality/white-papers/white-paper-introduction-to-lean/ Over the past few decades, the applications of Lean methods have extended far beyond Wed, 03 Nov 2010 04:00:00 GMT Monte Carlo Simulation with Minitab� Statistical Software http://www.processexcellencenetwork.com/sixsigma-and-quality/white-papers/monte-carlo-simulation-with-minitab-statistical-so/ &nbsp; The Monte Carlo method is often used in Design for Six Sigma (DFSS) to analyze Tue, 09 Nov 2010 05:00:00 GMT Minitab Case Study: Real-time SPC Solutions http://www.processexcellencenetwork.com/sixsigma-and-quality/white-papers/minitab-case-study-real-time-spc-solutions/ ResMed, a&nbsp;medical&nbsp;device&nbsp;manufacturer, piloted Minitab&nbsp; Wed, 26 Jan 2011 05:00:00 GMT Minitab Case Study: Design of Experiments http://www.processexcellencenetwork.com/sixsigma-and-quality/white-papers/metalor-technologies-design-of-experiments-case-st/ Case study of how Metalor Technologies, a precious metals and advanced materials Mon, 28 Mar 2011 04:00:00 GMT Business Briefing - What is Business Execution and Why Should I Care? http://www.processexcellencenetwork.com/sixsigma-and-quality/white-papers/techniques-for-brilliant-execution-of-your-busines/ An organization which executes well on a mediocre strategy will always outperform an Thu, 28 Jul 2011 04:00:00 GMT 5S As An Integral Part of Six Sigma http://www.processexcellencenetwork.com/sixsigma-and-quality/white-papers/5s-as-an-integral-part-of-six-sigma/ Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S Mon, 01 Aug 2011 04:00:00 GMT