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    <title>BPM, Lean Six Sigma &amp; Continuous Process Improvement | Process Excellence Network</title>
    <link>http://www.processexcellencenetwork.com/</link>
    <description>Process Excellence Network : A division of IQPC, (formerly known as Six Sigma IQ) provides access to a treasure chest of relevant content for Process Excellence practitioners. &amp;nbsp; Providing critical knowledge on the development of Process Excellence including Business Process Management (BPM), Lean , Change Management , Operational Excellence , Six Sigma , Risk Management , Customer</description>
    <pubDate>Thu, 23 Feb 2012 07:22:00 GMT</pubDate>
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      <title>Trends for 2012: PEX Week's PI Visionary Council</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/trends-for-2012-pex-week-s-pi-visionary-council/</link>
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      <pubDate>Thu, 02 Feb 2012 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Operational Excellence for Competitive Advantage: A Conversation with ThyssenKrupp Stainless USA</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/operational-excellence-for-competitive-advantage/</link>
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      <pubDate>Thu, 16 Feb 2012 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Fresh Eyes for 2012: Trends and Success Factors in Business Process Excellence</title>
      <link>http://www.processexcellencenetwork.com/organizational-strategies-for-innovation-continuou/videos/fresh-eyes-for-2012-trends-and-success-factors-i/</link>
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      <pubDate>Thu, 09 Feb 2012 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>"The Customer is the Process”: Bringing the Customer Back to the Business</title>
      <link>http://www.processexcellencenetwork.com/organizational-strategies-for-innovation-continuou/videos/the-customer-is-the-process-bringing-the-customer/</link>
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      <pubDate>Mon, 06 Feb 2012 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Essential Leadership Qualities for Process Improvement</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/essential-leadership-qualities-for-process-improve/</link>
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      <pubDate>Wed, 01 Feb 2012 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>What is Process Excellence?</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/what-is-process-excellence/</link>
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      <pubDate>Wed, 25 Jan 2012 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Tough Decisions for Judges of 2012 Process Excellence Awards</title>
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      <pubDate>Mon, 23 Jan 2012 05:00:00 GMT</pubDate>
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      <title>Lean and the Spirit of Yokoten: Interview with Yr Gunnarsdottir</title>
      <link>http://www.processexcellencenetwork.com/lean/videos/bringing-together-lean-and-living-kaizen-in-the-sp/</link>
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      <pubDate>Tue, 06 Dec 2011 05:00:00 GMT</pubDate>
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      <title>Making Change Stick and Inspiring Performance - Interview with Nimbus' Richard Parker</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/inspiring-performance-interview-with-nimbus-richar/</link>
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      <pubDate>Wed, 19 Oct 2011 04:00:00 GMT</pubDate>
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      <title>Critical Factors in Process Excellence for Pharmaceutical Companies</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/critical-factors-in-process-excellence-for-pharmac/</link>
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      <pubDate>Thu, 22 Sep 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Driving Business Process Management and Optimization Across your Business End-to-End</title>
      <link>http://www.processexcellencenetwork.com/organizational-strategies-for-innovation-continuou/videos/driving-business-process-management-and-optimizati/</link>
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      <pubDate>Wed, 19 Oct 2011 04:00:00 GMT</pubDate>
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      <title>Betfair's Accelerated Project Delivery Framework &amp; Applying Lean Six Sigma to Customer Promotions</title>
      <link>http://www.processexcellencenetwork.com/lean/videos/applying-lean-six-sigma-to-customer-promotions/</link>
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      <pubDate>Wed, 05 Oct 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Why You Need Fewer Tools for Lasting Change</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/4-need-to-know-rules-of-change-management/</link>
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      <pubDate>Thu, 22 Sep 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Creating a Culture of High Performance - Interview with Jim Steele, Meta-Lucid</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/creating-a-culture-of-high-performance-interview-w/</link>
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      <pubDate>Thu, 03 Nov 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Lean at Hess: Applying the 5S Approach in Warehousing</title>
      <link>http://www.processexcellencenetwork.com/lean/videos/lean-at-hess-applying-the-5s-approach-in-warehousi/</link>
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      <pubDate>Wed, 19 Oct 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Overcoming Process Improvement Programme Start Up Challenges</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/overcoming-process-improvement-programme-start-up/</link>
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      <pubDate>Wed, 19 Oct 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>The End of BPA As We Know It? - Nimbus Founder Ian Gotts Discusses Acquisition By TIBCO</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/nimbus-founder-ian-gotts-discusses-acquisition-by/</link>
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      <pubDate>Wed, 19 Oct 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Leadership Engagement: Embedding a Continuous Performance Improvement Infrastructure</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/leadership-engagement-embedding-a-continuous-perfo/</link>
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      <pubDate>Wed, 19 Oct 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Starting up an Operational Excellence Program - Water Utility Case Study</title>
      <link>http://www.processexcellencenetwork.com/process-improvement-case-studies/videos/end-to-end-process-excellence-generating-results-a/</link>
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      <pubDate>Thu, 22 Sep 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>4 Things You Should Never Forget in Lean Transformation</title>
      <link>http://www.processexcellencenetwork.com/lean/videos/4-things-you-should-never-forget-in-lean-transform/</link>
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      <pubDate>Thu, 22 Sep 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Greg Dyke on Leadership Challenges at BBC</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/greg-dyke-on-leadership-challenges-at-bbc/</link>
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      <pubDate>Thu, 22 Sep 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Driving Success at Addison Lee - Interview with Chairman John Griffin</title>
      <link>http://www.processexcellencenetwork.com/technology-for-process-improvement/videos/driving-success-at-addison-lee-interview-with-chai/</link>
      <description />
      <pubDate>Tue, 12 Jul 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Pioneering Lean Change for Government</title>
      <link>http://www.processexcellencenetwork.com/lean/videos/pioneering-lean-change-for-government-in-hard-time/</link>
      <description />
      <pubDate>Fri, 19 Aug 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Leadership Lessons from Google</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/leadership-lessons-from-google/</link>
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      <pubDate>Wed, 03 Aug 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Using Software to Drive your Business Execution Goals (Sponsored Video)</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/aligning-strategy-with-execution/</link>
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      <pubDate>Tue, 19 Jul 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Key Ingredients for a Successful Process Improvement Programme</title>
      <link>http://www.processexcellencenetwork.com/six-sigma-quality/videos/europe-s-best-process-improvement-programme-winner/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Why Are Your Customers Not Paying You?</title>
      <link>http://www.processexcellencenetwork.com/lean/videos/why-are-your-customers-not-paying-you/</link>
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      <pubDate>Thu, 23 Jun 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Western Power and ING Direct React to Award Win</title>
      <link>http://www.processexcellencenetwork.com/six-sigma-quality/videos/western-power-and-ing-direct-react-to-award-win/</link>
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      <pubDate>Tue, 12 Jul 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Drilling Down into Process Risk</title>
      <link>http://www.processexcellencenetwork.com/six-sigma-quality/videos/drilling-down-into-process-risks/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>A Happy Marriage? Lean Six Sigma and BPM</title>
      <link>http://www.processexcellencenetwork.com/six-sigma-quality/videos/can-bpm-and-lean-six-sigma-be-happily-married-inte/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Interview with Europe's Best Start Up Programme Award Winner</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/interview-with-best-start-up-programme-europe-awar/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Giving Process a Human Face and Making "Ninja Stuff" Palatable</title>
      <link>http://www.processexcellencenetwork.com/six-sigma-quality/videos/giving-process-a-human-face-interview-with-adrian/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>How Process Excellence Underpins Growth at Cable and Wireless</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/how-process-excellence-underpins-growth-at-cable-a/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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    <item>
      <title>Interview with Best BPM Project Europe Winner, DB Schenker Arkas</title>
      <link>http://www.processexcellencenetwork.com/process-improvement-case-studies/videos/interview-with-best-bpm-project-europe-winner-db-s/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Organizational Agility Amidst Global Business Risk</title>
      <link>http://www.processexcellencenetwork.com/six-sigma-quality/videos/estelle-clark-her-forrest-gump-moment-agility-agai/</link>
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      <pubDate>Tue, 03 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Your Most Difficult Leadership Challenge: Interview with Workplace Relationship Expert Michelle Ray</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/you-are-your-most-difficult-leadership-challenge/</link>
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      <pubDate>Wed, 11 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Strategies for Successful Business Process Change</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/strategies-for-sucessful-business-process-change-i/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>The Skills Needed for Continuous Improvement</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/the-continuous-challenge-of-continuous-improvement/</link>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
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      <title>Eat That Frog! Get More of the Important Things Done, Today</title>
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      <pubDate>Tue, 17 May 2011 04:00:00 GMT</pubDate>
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      <title>Analyst: BPM Software too Focused on Automation</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/bpm-software-needs-to-become-customer-centric/</link>
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      <pubDate>Wed, 11 May 2011 04:00:00 GMT</pubDate>
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      <title>Making It Easy For The Right People To Do The Right Things</title>
      <link>http://www.processexcellencenetwork.com/six-sigma-quality/videos/carphone-warehouse/</link>
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      <pubDate>Mon, 11 Apr 2011 04:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>After Hurricane Katrina, Business Process Management</title>
      <link>http://www.processexcellencenetwork.com/change-management-for-continuous-improvement/videos/spring-garcia/</link>
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      <pubDate>Thu, 24 Feb 2011 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Building Innovation into your Process Excellence Function</title>
      <link>http://www.processexcellencenetwork.com/organizational-strategies-for-innovation-continuou/videos/building-innovation-into-your-process-excellence-f/</link>
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      <pubDate>Wed, 30 Mar 2011 04:00:00 GMT</pubDate>
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      <title>The Evolution of Process Excellence at BSkyB</title>
      <link>http://www.processexcellencenetwork.com/business-process-management-bpm/videos/the-evolution-of-process-excellence-at-bskyb/</link>
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      <pubDate>Wed, 30 Mar 2011 04:00:00 GMT</pubDate>
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      <title>Here’s Some Money, Go Create! How BskyB Internalized Process Improvement</title>
      <link>http://www.processexcellencenetwork.com/process-improvement-case-studies/videos/paul-lawrence/</link>
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      <pubDate>Thu, 24 Mar 2011 04:00:00 GMT</pubDate>
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      <title>Integrating Customer Experience into the DNA of the Organization</title>
      <link>http://www.processexcellencenetwork.com/organizational-strategies-for-innovation-continuou/videos/integrating-customer-experience-into-the-dna-of-th/</link>
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      <pubDate>Wed, 30 Mar 2011 04:00:00 GMT</pubDate>
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      <title>Lean On Me - Taking Waste Out of Offices</title>
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      <pubDate>Wed, 02 Mar 2011 05:00:00 GMT</pubDate>
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      <title>Too long? Too bureaucratic? The Importance of Honesty in Six Sigma Communication</title>
      <link>http://www.processexcellencenetwork.com/change-management-for-continuous-improvement/videos/linda-seelman-xerox/</link>
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      <pubDate>Thu, 24 Feb 2011 05:00:00 GMT</pubDate>
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      <title>Beware Scope Creep: Technology Doesn't Need Wings</title>
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      <pubDate>Thu, 24 Feb 2011 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Difficult Dialogues: Information Technology in the Public Sector</title>
      <link>http://www.processexcellencenetwork.com/process-improvement-case-studies/videos/daniel-chan/</link>
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      <pubDate>Thu, 24 Feb 2011 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Behaviors of a Winning Organization</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/jim-steele/</link>
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      <pubDate>Wed, 23 Feb 2011 05:00:00 GMT</pubDate>
      <author>processexcellencenetwork.com</author>
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      <title>Nobody Goes to Work to Fail</title>
      <link>http://www.processexcellencenetwork.com/people-performance-and-change-in-process-improveme/videos/individual-performance/</link>
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      <pubDate>Mon, 07 Mar 2011 05:00:00 GMT</pubDate>
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      <title>Performance Is Not Just About Talent</title>
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