Where’s the best practices on how to implement PIEmatrix and get everyone trained up well? Use the PIEmatrix process layers located in the Community platform.

How many other enterprise applications can help you implement that application by using that application? Not many, I’m sure.

We have updated the pie template layers that walk you through step-by-step. We improved the training layers and added a new one for enterprise strategy. To access these layers, go to the Community from your account (upper right corner of your account page). Once you are logged into the Community, filter the list with the tag “PIEmatrix Implementation”. You can import these layers into your own account.

Start by creating a project using the layer called “PIE Deploy – Enterprise Strategy”. This process will drive the other layers.

Contact PIEmatrix for if you would like a walk-through on how to use these layers.

Need extra help? Let us know and we can help you get set up with a professional PIEmatrix implementation consultant.

To access chat, go to the Help Center from the upper right corner of your PIEmatrix platform. Click Help and then select Help Center. This will open the Help Center in a new window. Try to find the answer to your question by navigating the different categories and questions. For faster results, type in your keyword and search. If you cannot find what you are looking for, reach out to PIEmatrix support with the chat button.

On the lett, I resized the page to be really small so you could see the chat link in the lower corner. Once you land on the Help Center page, the orange chat link will come up on your browser page. If support is available, it will say “Click to chat with us!” Click the orange tab and start chatting.

If support is not available on the spot, it will say “Contact us!” In this case, click the orange tab, enter your name, email, and question and support will get back to you soon.

We look forward to chatting with you soon!

One word – Simplicity

We updated the already awesome UI to be even more awesome!  The new redesign will help you become even more productive with fewer mouse clicks.  Users can also customize their own views to simplify, and switch between execute and authoring for the effective process expert.

PIEmatrix will be exhibiting at the annual HIMSS (Healthcare Information and Management Systems Society) conference in Orlando, Florida, from February 21st through the 23rd.  Please contact Matt Moreau or Monique Crete to schedule a meeting in Orlando.

The PIEmatrix software solution helps healthcare organizations enhance opportunities, reduce cost, and stay out of trouble. Learn more on our Healthcare Sector Solutions page about how to manage EMR and EHR implementation with transparency and predictability.

Our new ROI Calculator features include an improved section on the cost of project challenges and issues. We also reformatted how cost of training and consulting is included as cost factors. Finally, we simplified the executive ROI summary page.

Please contact PIEmatrix and ask for a complimentary copy of the PIEmatrix ROI Calculator tool. We can be reached during normal business hours (EST) at at 802-318-4891.

• Milestones will auto-complete when their predecessors are completed.
• Work hours column for all steps was added to the CSV download feature in the dashboard project detail page.
• Changed the default view of the User Assignment page so it doesn’t show users that are set to the closed state.
• We now have preference settings for the task due notifications.
• Plain text email format is now available as an option.

Thank you to all of our customers who continue to provide great feedback and new feature requests.

Cheers,

Paul Dandurand, CEO

We are pleased to announce an enterprise-wide contract with the State of Vermont government. The State’s CIO office (enterprise PMO) has been a PIEmatrix customer for close to two years. The CIO’s positive experience has encouraged the Department of Finance and Management to consider and purchase PIEmatrix for the governor’s Challenge for Change initiative. The State has introduced the enterprise relationship with PIEmatrix on their Department of Information and Innovation news site. You can learn more about our government programs on our PIEmatrix Public Sector page.