As founder of PairCoaching.net I ‘m very interested in the work that was done by two people.
When I go to a conference and I have to select between two sessions, if one of them is delivered by 2 or more people, I select that one;
Because I know the chance that this delivers movre value is a lot higher then one delivered by one presenter.
If it’s an agile conference and one of the presenters is Rachel Davies  I don’t second guess my choice:  every session I have followed by Rachel has been an eye-opener.
So when I heard her book was available, I ordered it right away.
A book on “Agile coaching”, by Rachel and a PairCoach? What more did I need?

When I flipped to the pages I loved some of the advice Rachel and Liz gave:

* use the Pomodore technique.
* read one book a month. If you use my 30 pages a day tip, you can read this one in a week.
* Get a coach

I only looked briefly in the book and I’m already happy I bought it.

I  am Yves Hanoulle, your virtual Project coach and you can reach me at blog at my training company  .net

I’m prepping a FishBowl about leadership for XP Day France 2009.

This video is a perfect example of the kind of controversial statements I want the participants to discuss about.

Yves Hanoulle

The word of today is cyberella: IT women. I never heard of the word, but I like it.

Yves

In the middle of a team restructure (downsizing), a few ill kids, a large personal todo list for upcoming agile conferences, a heavy Gestalt training year, I get an e-mail from my former collegue Xavier, that he stared a new blog about Visual Management.
I was not surprised, as Xavier lives and breaths Visual Management.

If you care about agile, lean, scrum, XP and want to see how you can sell these whiteboards to upper management. Check out this blog.

Yves Hanoulle

If you don’t want to read the stry in PPT, you can order the book online: http://www.rocksintogold.com/ I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

When you google Hanoulle, most of the 12.600 hits are about me.

That is not so strange, as I am already 14 years online. (I was one of the founders of www.Jeugdwerknet.be) And I have been very active online.
But I’m not the only Hanoulle online.

You have my nephew Stefan Hanoulle

His sister Trui Hanoulle has written a fantastic book (Meisjes, Moslims en Motoren) about the 30.785 kms motor trip she done with Gaea Schoeters.

Since a few weeks my sister Karien Hanoulle has her own website.

If you are living in Antwerp and you need help with kids check out her website.

Voor kinderen en jongeren
met stress, conflicten, rouw-of
verliesverwerking, moeilijke sociale relaties,
hechtingsproblemen, problemen na
echtscheiding, lichamelijke klachten (zonder
aanwijsbare medische oorzaak),…

Voor ouders
die vragen hebben over opvoeding,
de ontwikkeling, het gedrag of de hechting
van hun kind

www.Karien.be

Click here to see last years New Years video in English or onze 2008 nieuwjaars wensen in het nederlands

Click here to go to YouTube and click on the “Watch in high quality” link below the video to watch the video in high quality.

If you like it, please leave a message on YouTube and Rate the video.

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

After doing my presentation with Jef at Devoxx earlier this week, I was really looking forward to go at XPDay London.

Especially as Vera and I planned to do a session on

Team Motivation
vs
Individual Compensating Systems.

I’m working with both Jef & Vera at the Belgium Post.

Vera and I came up with this idea when we talked about a consultancy gig we did earlier this year.(There is  a long time between proposing a session and delivering it) In this gig we had a team that was hard to motivate. Without knowing what was their compensating structure, I mentioned to Vera that could be a limiting factor.

When I said that, Vera got a flashback about an agile coaching job she did years ago. In that company the individual compensating scheme, blocked all team work.
From that moment on we did not talk about the current client but figured out how we could turn Vera’s experience into a workshop about this problem.

I really enjoy to work with Vera. She has great idea’s and has no problem challenging my idea’s. Actually we don’t always agree with the direction to go to. For me that is one of the good things about a paircoaching a session: the spectators get to hear both idea’s.

During the publicity for the session I told a story that has the intention to think about how rewards work:

There once was an old man. The kids in his neighborhood enjoyed insulting him on a daily basis. One day he got a crazy idea. He called the kids and he offered them 1 euro if they would come back and insult him again the next day. Surely the next day the kids where back. Viciously they screamed ugly things at him again. The old man kept his promise and paid all of them 1 euro. He invited them to do the same thing again the next day, but now he would only pay them 50 cent a person. The next day the kids came back and did their job. The man paid them as he said he would. He also told them he now had a problem, as he wanted them to come back, but he could only pay them 10 euro cents. The kids where insulted and refused to come back and insult him.

This story shows how it easy it sometimes is to turn intrinsic motivation into extrinsic motivation.

The kids found 10 cents too little for something they did before for free.
This old man did this on purpose, but in corporations (Or families) we don’t always realize that we kill intrensic motivation by offering reward.

The story of Joppe losing intrest in swimming is a nice example of it.

For the preparation of this workhop I read the book “Punished by rewards”. (Actually the story comes from the book)

When I say Vera’s and my opinion differ, this book is a nice example.
The author has the idea’ that behaviorism does not work. The whole book is build on bashing Skinner and co. That style is something we both don’t like. For me that does not limit me to take some idea’s out the book. For Vera it’s not only the style of the book she does not like. Over the last weeks we had quite some discussions about this book.
As I value discussions to learn more about other people, myself and  my idea’s, I find this very interesting.

On top of that the open space “the Shrink’s coach” from Ben & Joseph also triggered some interesting idea’s. Steve Freeman dropped the idea that code and fix attitude of cowboy programmer’s reminded him a lot of the way gamblers reacted when they are at the one armed bandit. I immediately could see the link between this behavior and the unpredictable rewarding scheme I wrote about last year.

I personally believe that this rewarding scheme is the best way to reward people. (another thing where Vera and I disagree)

I am Yves Hanoulle, your virtual Project coach and you can reach me at yves at my agile training company .net

I love this song, I love this band, I’m still looking for the DasPop all star band version. Anyway Happy X-mas to you

From a core protocols user, Dave Rahardja:

I wanted an quick reference to the core commitments and protocols in a format that I can pin up on my cubicle wall, so I created a 6-page “poster” containing the Core Commitments and Draft 3.02 Core Protocols.

http://www.humancode.us/files-1/files/Core%20Poster.pdf

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

As I wrote earlier this week I was looking forward to go to London.XPDay London was in my knowledge the first XPDay in Europe and I had good memories about it.
This year was a special year as they tried out a new format. A lot more open space and only a few programmed sessions.
I like the Belgium BarCamp’s a lot. I have been planning to go to Agile open for a long time, and I ‘m ready to participate in The Open Core somewhere in 2009.
That was also a reason for me to see how this would go for XP Days London.

I don’t know what other people felt about it, but I really enjoyed it.

• I followed a session on the recruitment of an agile team.
• I followed Joseph Pelrine Session about coaching Self organizing teams
• I followed Koen’s Dimensional planning session
• I gave a lightning talk about an agile reorganisation I did at the belgium Post (I will talk about that in a later blog post. )
• I gave a session with Vera about Team Motivation vs Individual Rewards Systems
• I participated the Shrink Coach open space session
• I learned about PairProgramming Retrospectives
• I announced my idea of having regular Agile Coaches meetings in Belgium
• I talked with a lot of “old” friends
• Met people in real life I only read online
• Made new friends
• Had some offline chats about the Agile 2009 missing stages discussion.
• Sessions I missed:
• Designing the agile company
• Real Options (I missed it again, Sorry Pascal & Portia)
• Kanban flow and cadance
• …

As always at a conference I missed more sessions as I did follow. Luckily for me I was now able to follow the Joseph’s session about self-organisation.

Since Agile 2008 I knew he did not like the Form-Storm-Norm-Perform model.

Now I finally now why. Not only that, he had some great other models as a replacement. We did not have time to discuss Tuckman model, but I loved the new model’s Joseph gave us. I can see where I can use them to understand my current team.

It also explained very nicely why we Belgium’s agilist’s prefer to teach people by exiting games and not by boring lectures.

I already uploaded my pictures about Xpday London to Flickr

If you have been to this XPday or any other, and are a member of Linkedin feel free to join the xp day group at linkedin:

http://www.linkedin.com/e/gis/36977

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

This year I did not connect so much with the English crew as what I had planned to.

Sometime ago I received an forwarded e-mail from one of my new team members (Thanks Filip). Devoxx was looking for people to hold 2 talks about scrum.
Being a new agile project manager of a large team at the Belgium post, I kept postponing to do a real proposition. (Not really GTD)

Luckily for me Stephan and his team got back to me, asking me if I was still interested. By that time Sylvain had proposed to do an introductionary talk of scrum. Combining a talk with someone I did not know was a big risk to have overlapping content. Especially when one session was scheduled immediately after another.

Then I had the idea why not propose to deliver the XP loops from Pascal & Vera? I have been given this presentation a few times this year, I know the subject by heart, the slides are done and no risk in overlap with Sylvain’s session. On top of that I can do a pair-presentation, which are my favorite presentations anyway.
Stephan immediately replied to my proposition, that was ok for him. Sylvain also wrote it was a good idea. Great.

After doing my workshops at the different european XP days, agile 2008 etc, I really want to do more talks like these. Looks like I started myself doing this.

Only later I realized that both Vera and Pascal were not in Belgium during the conference. When I mention this at the Belgium Post to Jef Cumps, he proposed to help me out. Although I told him I wanted to see if I could find someone at XP days benelux that had delivered this presentation before, I instinctively felt it was a good mach. So at Xp days benelux I did not actively look for another person.

During the preparation Jef perfected the slides and kept asking questions to understand the complete picture.
As with all presentations and workshops, the preparation is the hard work. The presentation itself is much relaxing and trying to enjoy. (When I’m presenting all fucked up from stress, it never is good.)

Before we started, the video guy ask us not to move so that we would stay into the picture all the time. That felt strange as that is the opposite of what I’m trying to do to keep my presentations fluent.
His remark kept spinning in my head, so during the presentation I felt like I was some kind of statue.

Halfway in the presentation I realized I was also avoiding to look at the camera, which made me avoid like half of the public.
(Not sure if people notice that when you are in the room, but  I always try to look at every part of the room, no matter how many people I speak to.)
Officially it is a room of 400 people, I have no idea how many people came to have a look at us.

As usual the slides of the XP Loops are not distributed to the public ( a decision made by Pascal & Vera) , I will post the accompanying notes later this week.  Update: you can download the notes here

I had a small but interesting talk with Dave about collaborations between different agile communities I will post some about that in the next days.

Both Jef and I had a great feeling after the presentation and from the feedback I heared and read I think people are happy about it.

At my last slide I made publicity for more agile session at Devoxx.

By popular request here are they again:

•Test Driven Development : 13:30 (R7) If you missed this session read all about it here

•Agile Testing 17:25 (R8)

•Effective code reviews in agile teams 9/12 20:00 (R2)

• a Finger in the air: gentle introduction to software estimation 10/12 12:00 (R4)
Giovanni is a guy I ran into XP Day London a few years back. That workshop was not so good, but it did learn e a few things and got to know Giovanni as a nice guy. (And the second time I saw him his presentation was way better…)

• Effective Pairing: the Good, the Bad and the Ugly 10/12 14:00 (R5)
Dave is going to agile conferences around the world, I don’t know how he does it, but every time I see it, he has another presentation. And always top class.

•  Behavior driven development in Java with easyb 10/12 15:10 (R8)
Some call BDD the future of TDD.
• Implementing agile at enterprise level 12/12 9:30 (R9) 
Jef will be talking here about the work we are doing at the Belgium Post (I’m doubting to say we, as I’m only there for a few months)

I did not put this on our slides, but this session breathes agile as well:
Meeting-avoidance for self-managing developers

I mentioned a few of books during the presentation.

The New upcoming book from Jutta Eckstein 
I don’t find it back on amazon yet. Her old book is here:
Agile Developing in the large

Crystal Clear is the agile methodology I mentioned that has some good tips for all kinds of different scaling software  projects. Like I said I no nobody that uses crystal, but a lot of people steal idea’s from this book.

I actually use a mix of XP, Scrum,  Lean, Crystal, The core protocols in my projects.

(See Librarything for my whole booklist)

Update I also talked about a documenting team (Non Software team) that used scrum for organizing their work. Eva informed me that they have a wiki about their work
They even link to the perfection game on my blog.
Check it out if you want to optimize your sex-life.

I also would like to thank Jan Tielens, who made me realize up front that I would not be able to see my audience in such a room. I guess he know how much I like to interact with my audience.

Attending this devoxx made me I’m looking forward to go to XP Days London later this week.

Update: I also received a few questions about the post I mentioned on self-organizing teams. 
You can also have a look at my slides about my talk about the myth of a self-organising team on slideshare.net

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

Patrick & Peter have published their video’s of their great xpday benelux session

Since Geike was born and we made teh birthday card with playmobile I have been thinking about creating agile video’s with playmobile. Patrick and Peter beat me to it.

But when I see the quality of their work, I can only say chapeau!

R.E.S.P.E.C.T

Yves

Already five years XPDays Benelux is my favorite event of the year.

Content over Commerce
People over process
small over big
local over international
first time presenters over famous people

This year was the best edition ever.

Dave already explained that the organizers walk their talk [Although I'm on the organisers list, I say they as I did not contribute that much.]
I’m a big fan of the perfection game, as you can see here,  here and here (Sexual contect).

As our session had less feedback this year, I’m not sure the perfection worked that well this year.
Because of my second year of GTO training I was limited in time for this years XP Day Benelux.

I only went to Nicole’s and Dave’s sessions. (Not following my rule about PairCoaching session. ) I will publish my perfections on these later.The same for my experience with my own session.

I want to focus now on the event.
I have used persona’s before in my work and they really add value to how you design the software. Using them for designing a conference and conference sessions was new to me, but it really helped.
On top of that I loved the Persona’s game . It’s really a fun way to get to know new people. By the way, I was an Ellen. I could have been just as well a Bram. but I choose to be an Ellen.

The Games night was also new. I have send a lot of people to the games night, but ended up not going myself. Mmm, that’s a feedback a lot of coaches and trainers get…

I was surprised by the Kanban board, I hope a lot of events take this approach.

the Oomps after all these years I still find them one of the most fun parts of the conference, except for maybe the pomp  (participants one minute presentations at the end of the day)

The closing of the first day by Aikido. During the GTO we start a lot of times the day by exercises that open up energy in my body (There it is typically Bio Energetics.) The start of the aikido felt the same. More of these, but I prefer at the start of the day.

The Visu Wall, I loved. (You can find pictures of it on my XpDay Benelux flick set )

This year I did not meet that many new people, I hardly had time to talk to my old friends.

I hope you liked the event.

If you want to stay in touch, feel free to connect on the XP-be and xp-nl mailing lists or on the Linkedin XPDay group

As predicted in august, since my new job as Agile project manager at the Belgium post I hardly have time to write blog post.

This month is conference month:
Tomorrow I will present the PairCoaching.net Agile game at XP Day Benelux. It’s a game that wants to learn people some basics about how working in a agile team works. That will be the fourth year in a row I am doing a game together with my father at this XP conference.
Unfortunately I have to leave the conference friday to follow part of my GTO course. Bummer.

On 8 december I will present the famous agile Loops at Devoxx (Formely known as JavaPolis)

On 12 December Vera Peeters and I will deliver a workshop on Team compensation at XP Days London

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

Last year I went to MBA in one day. I was not so sure what to think about it before, but I really love it.

It was an event like it should be. OK it was lot’s of marketing, it was a big show, but also lot’s on interesting info.

This year Kursaal Oostende organizes it again.

If you were not one of the 1300 people that where there last year. Open your calendar on 25 November and add this.

Last year I got a set of 10 CD’s I still listen to regularly. That alone is worth the seminar price. (Although you can buy the CD sets on Proxis.)

Click here to subscribe.

Update:today I received a mail from Kursaal, because I was there last year and I liked it, I got an offer from them.
If you use MGM /YvesHanoulle to subscribe you get an IPod Nano. (Disclaimer: And so do I)

I’m a little puzzled I already had this post on my blog before I got the mail about the nano. I’m did not create this to get something. I really like the seminar last year. I decided to keep it on and to add he info.

I  am Yves Hanoulle, your virtual Project coach and you can reach me at blog at my training company  .net

Volgende zondag 21 september is er in het trainingscentrum Koningsteen een opendeurdag.
Koningsteen is de plaats waar onze Open Europese BootCamps doorgaan. Het is de mooiste opleidings omgeving die ik ken.

Dit jaar is er tijdens naast de opendeurdag voor privé personen met 17 workshops, ook een luik voor bedrijven.

Dit is het programma voor bedrijven:

• 9:30u Ontvangst op het domein (zonnezaal)
• 10:00u Workshop MINDFOCUS olv. Dr. David Dewulf
• 11:15u Workshop ENNEAGRAM
• 12:30u Lunch
• 13:45u BOOTCAMP of alternatieve keuze Percussieworkshop
• 15:00u NLP / COACHING
• 16:00u MEDIATION / BEMIDDELING

Een opendeurdag als deze vind ik geweldig, je kan er massa’s dingen uitproberen en zien wat er je ligt en wat niet.

Optioneel kan je zelfs deelnemen aan een krachtige communicatieworkshop met een heuse vuurloop. 

Ik heb al twee maal meegedaan aan een vuurloop (welliswaar niet op koningsteen) en heb er elke keer een enorme energie boost uitgehaald.  Ik doe zeker opniew mee.

Inschrijven voor deze TOOLKIT kan je eenvoudig via deze link. Na inschrijving krijg je ook nog een definitief programma doorgemailed met contactgegevens en een routebeschrijving.

Ik hoop je daar tegen te komen…

Yves Hanoulle

On the last day of my TDD course at Europlus, my laptop started to behave strangely. Windows Live OneCare would not start anymore. My Network icon said I had no network and still I could surf on the net.

On top of that some windows support tools did not work any longer.

I suspected a virus, although I had no reason to think I could have become infected all of a sudden.

Because I was PairCoaching the training with Matti, I moved my .Net, nHibernate examples to Matti’s PC.

As it was the end of my training I let my computer revert to an older state. (I forgot the name of this option.)

Now things got worse: when I logged on after rebooting my machine,  I got a black screen, a mouse pointer and that was it.

Googling around gave me lots and lot’s of hits.

Control Alt Delete and in the task manager launching explorer did not work for me.

Killing the previous instance from explorer and then launching an explorer got my shell back, but not in the original state, that is half of the services did not run.

Another tip talked about going into safe more and turning of “User Account control”, yep that worked also in the sense that now I have a shell when I reboot. Still the services say dead.

Some blogs suspect some kind of Microsoft control that turns of functionality for Vista. That sounds correct, but the screenshots I saw are different then my situation and I paid for my laptop with Vista pre-installed. So I shure hope that is not the case.

Update:

When I run Sysinternals AutoRun as suggested by this blogpost I see three drivers (not found:

IpInIpIP in IP Tunnel Driver        File not found: system32\DRIVERS\ipinip.sys   

NwlnkFltIPX Traffic Filter Driver        File not found: system32\DRIVERS\nwlnkflt.sys   

NwlnkFwdIPX Traffic Forwarder Driver        File not found: system32\DRIVERS\nwlnkfwd.sys   

Two Internet explorer add in’s:

eBay.co.uk – Buy It Sell It Love It        File not found: http://rover.ebay.com/rover/1/710-44557-9400-3/4

Amazon.co.uk        File not found: http://www.amazon.co.uk/exec/obidos/redirect-home?tag=Toshibaukbholink-21&site=home

I also noticed that

Toshiba RegistrationVista Registration    (Verified) Toshiba Europe GmbH    c:\program files\toshiba\registration\toshibaregistration.exe   

Was still running at startup, which is a little bit stupid as I run registered on my first day..

Headcult suggested in one of comments at the blog post to look in the registry at

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Mmm, these things don’t seem to help…

Oh I also installed another anti-virus and checked my computer, nothing found.

I will look and Google some more…

Next week I’m doing consultancy where I need my laptop and should be able to print (which does not work as the printservice does not work). So if you have any idea, will you help me?

Regular readers already know I read tons of books. So every once in a while I get the question what books do you recommend for  this or that.

Usually I point people to my librarything collection.

This week I’m delivering a TDD course in Slovenia, therefore I created a slideshow to show some of the books Matti and me mentioned during the course.

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

While I’m prepping for a TDD course in Slovenia, the conference comittee has announced the sessions that are accepted for XP Days Benelux.

Our session the PairCoaching.net agile game was accepted. Wahoo.

The fishbowl I proposed with Vera about Agile Team compensation was not. Bummer I was really looking into a lively discussion.

The last years the conference was sold out. This year we have 5 tracks instead of 4 tracks.

While writing this post I heard that Patrick Tisseghem an ex-colleague (39 years old) past away. Another big loss for the Microsoft community. I worked 5 years together with Patrick. He leaves a wife and two daughters behind…

Have you ever wondered where those “Business Value” numbers in the XP Game came from? Have you ever wondered what salespeople, product managers and onsite customers do? Then Vera & Pascal have a new game for you.

The Business Value Game

In the game you play the roles of salespeople, developers and accountants to try and deliver features to customers so that your company can make money. The current version takes about 90 minutes to play. We received lots of ideas to extend the game to 120 minutes.
The game is published at http://www.xp.be/businessvaluegame.html

Like the XP Game, the Business Value Game is licensed as Creative Commons, so you can use and remix it.

I have played a tryout at Agile 2008 in Toronto and I think this game will be even a bigger hit that the XP Game. Way to go Vera & Pascal.

One of the great sessions I missed at Agile 2008 was Resistance as a resource from Dale

They had a rerun but even then I decided to go for another session.

Luckily Lasse has already given a similar session at XP Day London a few years ago.

I have received a mail from Linkedin about their new group policy. You can only be part of 50 groups. Sounds fine, until I read the part that I am already part of + 80 groups. What? (At this moment they have not yet updated their Group FAQ. It still talks about as many groups as you want)

Oh, yeah, a lot of them are the same kind of group because LinkedIn did not allow us to search for groups; So I’m part of a at least a dozen of Scrum groups.

I propose the group owners of these groups contact each otter, select one group, and then all become group owners of all of this one group and accept everyone in that one group.

(Or one group fro scrum master, one for scrum practitioner etc…)

With all the buzz about Agile 2008, I almost forgot to tell people about the next Bootcamp coming up.

The next BootCamp is in Nova Scotia from 17 till 22 august.

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

Agile 2008 hasn’t started yet and Agile 2009 is already announced.

It will be in Chicago from August 24 till August 28 2009, this time Johanna Rothman will be chair.

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

• Putting all my Lego’s in one suitcase CHECK
• Putting my hourglasses into a suitcase CHECK
• Print my Leadership Game PDF CHECK
• Accepting people to the LinkedIn group for Agile 2008 CHECK
• Washing, ironing PairCoaching.net T-shirts CHECK
• Fixing some stuff at home so my family is out of trouble CHECK
• Scheduling “meetings” with interesting people in Toronto

After Agile 2008, I will be focusing on finding a new project management function starting in September. So I will probably blog less…

(As you might have guessed I have more time during holidays then while working on tight projects.)

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

One of the things I have tried to do in all the companies I work for, is don’t talk about people not present. When I teached .NET I gave a lot of examples, sometimes examples of how things were done in a bad way at a previous client. When I gave these examples I made sure I never mentioned the company that wrote the spaghetti code.(or whatever problems I was talking about.)

I can give you as many examples about bad bosses as the next guy. I try to make sure I never mention their names nor their company names.
In fact I try to do the opposite, praise in public and give critic in private. The people I think screwed up one way or another, I tell them in private. When I like what they are doing I tell everybody about it, sometimes even blog about it. (If they like that)

One of the rules in gestalt groups is not to talk about people but directly to people. This not only means when the people are not presents (which is a rule everyone finds normal behavior, although is pretty hard to do) but also when we talk about a situation, we don’t talk to group leader but directly to the person we are talking about. If possible we also talk about a situation as it is happening now, instead of something that happens in the past. I’m not sure about all the reasons behind. One of the reasons is that it brings up the emotions much quicker and more intense. Thus helping to resolve quicker.

When I am doing consultancy with multiple clients it’s pretty hard not to talk about what is going wrong at the other client. (As they always know the other names.)And people always ask how things are going at the other client. I try to bring back the talk to their own problems. Not easy, but I notice that clients in the long run appreciate this.

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net

Bentje draagt nu 4 dagen zijn bril. Sederd mijn post van een paar dagen geleden krijgen we massa’s steunbetuigingen.

Het doet deugd om verhalen te horen van mensen die het zelfde met hun kinderen meemaken, of van mensen die zelf als kind al heel jong een bril dragen. Bedankt !!

Ondertussen lukt het Bent aardig goed om zijn bril op te houden. Deze morgen vroeg hij zelf om zijn bril en toen hij hem kreeg zei hij tegen zijn broer: “nu zie ik het kasteel goed”. Oef hij beseft waarom hij de bril moet dragen. Als ouder komt echt binnen.

Het oog afplakken is wat moeilijker. Gelukkig zitten er een soort tatoeages bij de stickers, zodat we elke dag een andere tekening op de stickers kunnen zetten. Doch nog steeds wil hij de sticker afhalen omdat “het pijn” doet. We mogen hem wel op het andere oog plakken, maw hij beseft ook dat dit zijn goede oog is.

Gelukkig is het maar vier uur per dag.

I am Yves Hanoulle, your virtual Project Coach and you can reach me @ Yves at my agile training company .net