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		<title>Sometimes the Big Ideas Are Closer Than You Think</title>
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		<comments>http://www.pardonthedisruption.com/2011/11/27/sometimes-the-big-ideas-are-closer-than-you-think/#comments</comments>
		<pubDate>Sun, 27 Nov 2011 22:17:38 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/?p=2248</guid>
		<description><![CDATA[As I was perusing the November 2011 issue of Popular Mechanics (via the Zinio app on my iPad, of course), I came across a brief item about the British Antarctic Survey and the discovery of some active undersea volcanoes in the South Atlantic Ocean. &#8220;New species have been found nearby,&#8221; reports the magazine. I have [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><img class="alignright size-medium wp-image-2249" title="Undersea volcanoes" src="http://www.pardonthedisruption.com/wp-content/uploads/2011/11/ssi-poster-map-185x300.jpg" alt="Undersea Volcanoes from British Antarctic Survey" width="185" height="300" />As I was perusing the November 2011 issue of <em>Popular Mechanics </em>(via the Zinio app on my iPad, of course), I came across a brief item about the British Antarctic Survey and the discovery of some active undersea volcanoes in the South Atlantic Ocean. &#8220;New species have been found nearby,&#8221; reports the magazine.</p>
<p>I have always been a big fan of space exploration, but over the past decade or so I have become much more intrigued by underwater exploration. It&#8217;s not as sexy as the search for alien life or the quest for an answer to the origins of the universe, but it can be just as exciting &#8212; and probably have more practical applications in terms of things like health, energy, and the environment. Plus we don&#8217;t have to travel for weeks, months or years just to get in a position to make observations.</p>
<p>There are practical implications to this way of thinking that impact us in our businesses and our lives. It is easy for all of us to get enamored with the idea of solving the biggest problems that get the most attention from the media and the public.</p>
<p><span id="more-2248"></span>But some of the best ideas, the most successful companies, and the smartest life decisions come from not looking at the stars but at looking around us. What challenges and opportunities are within easy reach? Figuring out how to make a battery with longer life may not get the same attention as finding the ultimate cure for cancer, but it may well have more impact on more lives over time.</p>
<p>As a society, it is good for us to have people tacking the biggest problems. And you or I may be the one to do it. But there are lots of great things to be done closer to home.</p>
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		<title>What Does the Future Hold?</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/dNSidpc4yJo/</link>
		<comments>http://www.pardonthedisruption.com/2011/11/18/what-does-the-future-hold/#comments</comments>
		<pubDate>Fri, 18 Nov 2011 11:50:06 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/?p=2242</guid>
		<description><![CDATA[I have found myself this week spending a lot of time thinking about what is in store in the future. I have been pondering this question from a number of different angles, including business, product, marketing, technology, and more. I&#8217;ve even been considering where I&#8217;m headed personally when it comes to things like running (do [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I have found myself this week spending a lot of time thinking about what is in store in the future. I have been pondering this question from a number of different angles, including business, product, marketing, technology, and more. I&#8217;ve even been considering where I&#8217;m headed personally when it comes to things like running (do I try a full marathon next year?).</p>
<p>This has led me to a few observations:</p>
<p><strong>The Future is Unknowable. So Don&#8217;t Try Too Hard.</strong> We can all make reasonable judgments about what is in store down the road for ourselves and our companies. But ultimately we don&#8217;t really know what is going to happen, so it isn&#8217;t worth getting too wound up about the possibilities, good or bad.</p>
<p><strong>Stuff Happens. The Future Changes.</strong> Just when you think you have the full menu of options for the future in front of you, some new event or piece of information will likely crop up that switches up the dynamic. For example, many of my significant career path transformations have come out of left field and been executed incredibly swiftly. <span id="more-2242"></span></p>
<p><strong>We&#8217;re All Working with Imperfect Information.</strong> Because the future is unknowable and facts can change at any time, we&#8217;re all forced to make decisions without a full picture in front of us. But so is everyone else involved in that decision-making process, so from that perspective we&#8217;re generally on a level playing field (unless, of course, others are deliberately withholding material facts, but that&#8217;s a topic for another post).</p>
<p><strong>Sometimes You Hit Curveballs for Home Runs. </strong>If you make the wrong decision today, it might end up being the right decision months or years from now. As I look back over the past 5 or 10 years, there are plenty of decisions that in the immediate aftermath I thought may have been poor judgments, but today look pretty fortuitous. It&#8217;s all what you make of the course of events.</p>
<p><strong>Exciting Changes Can Be Scary. Scary Changes Can Be Exciting.</strong> Since I like challenges, I like change. If it looks like bad news, I often like it because it forces rethinking things. If it seems like good news, I like it because it usually means some sort of growth.</p>
<p><strong>We Overthink the Unfamiliar.</strong> I had a great conversation with a fellow entrepreneur earlier this week who passed on some great advice from a mentor. The first time you do something, you spend a lot of time worrying and planning. The second time, you trust your instincts and work more quickly.</p>
<p>So don&#8217;t worry too much about the future, but embrace the change that it inevitably brings.</p>
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		<title>My First Half Marathon</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/u67WuHslDGw/</link>
		<comments>http://www.pardonthedisruption.com/2011/11/14/my-first-half-marathon/#comments</comments>
		<pubDate>Mon, 14 Nov 2011 12:32:29 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Life]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/?p=2237</guid>
		<description><![CDATA[Yesterday I completed my first half marathon. And that was goal #1: to finish. Check. My secondary goal was to finish in less than 2:30. I beat that mark by a bit more than 5 minutes, coming in at 2:24:44. So a successful experience. Of course, I have lots of room for improvement still. I [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><img class="alignright size-medium wp-image-2239" title="Chip Griffin" src="http://www.pardonthedisruption.com/wp-content/uploads/2011/11/310959_10150357258417610_575962609_8964713_1004255925_n-224x300.jpg" alt="Chip Griffin" width="224" height="300" />Yesterday I completed my first half marathon. And that was goal #1: to finish. Check. My secondary goal was to finish in less than 2:30. I beat that mark by a bit more than 5 minutes, coming in at 2:24:44. So a successful experience.</p>
<p>Of course, I have lots of room for improvement still. I finished 872 out of 1031 overall and 116 out of 120 in the Men&#8217;s 30-39 division at the <a href="http://www.seacoasthalfmarathon.com/">Seacoast Half Marathon</a> in Portsmouth, NH. I suspected that would be the case since after about mile 3 the only men I saw seemed to be either those running with a female friend/spouse or a couple of older gentlemen. But, hey, it was my first half marathon, so I&#8217;m not displeased. And at least I finished before the 3 hour mark when they would have closed the course!<span id="more-2237"></span></p>
<p>The final week leading up to the race was less than ideal from a preparation standpoint. We changed our clocks, then I flew out to Denver and did my usual bang-up job of adapting to time zone changes (so I got very little sleep). My training runs were all at altitude, something I haven&#8217;t really done before. Fortunately, I was smart enough to reluctantly pass up an invitation from <a href="http://socialmediagroup.com/our-team/leadership/">Maggie Fox</a> to join a small group from the Defrag conference on a 6 mile trail run on Thursday morning. Although I was tempted, the risk of injury was too high since I am not an experienced trail runner. (Side note: it was great to see Maggie in person for the first time in 4 years &#8230; real world interaction beats online every time.)</p>
<p>The course itself was nice for the most part. It included a run along the ocean and through historic New Castle, NH. There were mostly gentle hills, although there was a steep climb in the 13th mile &#8212; something that just seemed cruel to many of us who were talking about it before and during the race. The final 100 yards were all downhill, however, so it gave the illusion of finishing strong.</p>
<p>Since the start/finish line was at Portsmouth High School (where I graduated 20+ years ago) it was just a 5 minute walk from where I grew up. Since my parents still live there, my wife and kids and I joined them for dinner on Saturday night. Then my Dad, Jen, and the kids came out to the finish line to see me at the end of the race. After eating like a horse at a local pizza place, we headed home where I caught up on email and took a nap.</p>
<p>Today I&#8217;m still a bit achy. More sore than after a typical 10+ mile training run but not bad considering it was my first ever race at this distance. Of course, the remnants of last week&#8217;s travel, time change, and a nagging head cold have left me feeling pretty well spent today. I think after powering through race day, it is beginning to catch up with me.</p>
<p>After this race, I&#8217;m already looking for more to run. I have one or two 5k&#8217;s on the schedule for the rest of this year and then the next confirmed one is the National Half Marathon in March. I like the 13.1 mile distance so I may do a few others in the near future. There&#8217;s another one in NH in February (yep, that will be cold) and I also saw that there&#8217;s a Miami Half Marathon in late January. That could be fun!</p>
<p>I think I&#8217;m going to concentrate on improving my half marathon performance a bit before I attempt a marathon &#8212; if I end up doing that distance. We shall see.</p>
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		<title>The Boulder Example</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/6rR2iVtiy2k/</link>
		<comments>http://www.pardonthedisruption.com/2011/11/12/the-boulder-example/#comments</comments>
		<pubDate>Sat, 12 Nov 2011 12:35:55 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Society]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/?p=2234</guid>
		<description><![CDATA[I had the opportunity to spend some time in Boulder, CO yesterday after the Defrag 2011 conference came to an end. I have also had the pleasure to get to know some of the tech startups from that area over the past few years, and I must say I am impressed. As I walked through [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I had the opportunity to spend some time in Boulder, CO yesterday after the Defrag 2011 conference came to an end. I have also had the pleasure to get to know some of the tech startups from that area over the past few years, and I must say I am impressed.</p>
<p>As I walked through the Pearl Street pedestrian mall I saw the diverse and somewhat contradictory elements of Boulder&#8217;s culture. There was a group of folks who clearly were stuck in the 1960&#8242;s. There were current college students. And there were entrepreneurs and tech company employees who had either already made it big or are working hard to do so.</p>
<p>What all these groups had in common was energy. Not the frantic energy of overworked, stressed-out people that one often sees in big cities like Boston or New York. Instead an energy that drove each person toward whatever goal was important to them.<span id="more-2234"></span></p>
<p>New Hampshire has a lot of what Boulder has from an entrepreneurial perspective, albeit at a less-developed point in our lifecycle. We have a strong culture of education, including schools like Dartmouth and UNH. We have a great quality of life, with easy access to outdoors and fresh air. We have activists and entrepreneurs. We have easy access to larger cities and major airports. We have innovative tech companies and groups like the Amoskeag Business Incubator that want to help foster that community. We have access to local venture capital and angel investors. We have a culture of support for non-profits through financial resources and time.</p>
<p>Boulder serves as a great model for the New Hampshire entrepreneurial tech community in many ways. Now if only we could get the same high concentration of great restaurants&#8230;</p>
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		<title>How Good Ideas Become Great Ideas</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/vARfUT8eYHM/</link>
		<comments>http://www.pardonthedisruption.com/2011/11/11/how-good-ideas-become-great-ideas/#comments</comments>
		<pubDate>Fri, 11 Nov 2011 12:33:47 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/?p=2231</guid>
		<description><![CDATA[Ideas are a dime a dozen. I know because I have paper and electronic file folders filled with ideas that I have come up with over the years for potential new products, services, and companies. Good ideas aren&#8217;t much more valuable. While some of the ideas on my lists seem clearly doomed, most seem to [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Ideas are a dime a dozen. I know because I have paper and electronic file folders filled with ideas that I have come up with over the years for potential new products, services, and companies.</p>
<p>Good ideas aren&#8217;t much more valuable. While some of the ideas on my lists seem clearly doomed, most seem to show a glimmer of light.</p>
<h2>What Are Great Ideas?</h2>
<p><strong>All Great Ideas Were Once Good Ideas. </strong>Great ideas are not born that way. They are good ideas that have grown up. <span id="more-2231"></span></p>
<p><strong>Great Ideas Are Good Ideas That Get Attempted. </strong>There are some great ideas on my idea lists. But since I never tried to implement them, they never became great for me. But as I reflect back on the list, there are plenty of ideas that I have had that others have come up with on their own and implemented quite successfully.</p>
<p><strong>Great Ideas Usually Aren&#8217;t That Unique. </strong>Most often an entrepreneur&#8217;s great idea was thought of by many other people. It&#8217;s what gets done with the idea that matters. As I walked the halls of the Defrag 2011 conference this week, I heard lots of conversations among bright people about  interesting ideas. I have heard those same conversations at other conferences in the past. Some of the ideas turn out to be pretty good, but often they end up getting implemented by others before they became great.</p>
<p><strong>Great Ideas are Good Ideas Well-Executed.</strong> The secret to success is in the execution. A good idea well-executed beats an excellent idea never-executed (or executed poorly). We don&#8217;t remember the good ideas that failed because we rarely hear about them. We do remember the good ideas that became great through successs.</p>
<h2>How Can You Make Your Own Idea Great?</h2>
<p><strong>Just do it.</strong> If you never try it, you&#8217;ll never know if it was truly great.</p>
<p><strong>Be persistent.</strong> Some of the greatest ideas in history were failures at first. Refine the ideas to achieve greatness.</p>
<p><strong>Blend  your ideas.</strong> If you&#8217;re old enough you will remember the phrase &#8220;You put peanut butter in my chocolate.&#8221; Do that with your own ideas. The combination of two good ideas often leads to one great idea.</p>
<p><strong>Don&#8217;t try too many ideas at once.</strong> Lots of your ideas are probably great. But if you do them all at once, execution will suffer and they&#8217;ll all be stuck at good not great.</p>
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		<title>The Importance of Thinking Big</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/N30XTgQwjhQ/</link>
		<comments>http://www.pardonthedisruption.com/2011/11/10/the-importance-of-thinking-big/#comments</comments>
		<pubDate>Thu, 10 Nov 2011 13:20:40 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/?p=2228</guid>
		<description><![CDATA[As entrepreneurs, we often get wrapped up in the little details. Clearly, details matter. They drive execution and most companies rise or fall based on how they execute on an idea. A mediocre idea well-executed will typically outperform a great idea with poor execution. But whenever I come to Defrag, I am reminded of the [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>As entrepreneurs, we often get wrapped up in the little details. Clearly, details matter. They drive execution and most companies rise or fall based on how they execute on an idea. A mediocre idea well-executed will typically outperform a great idea with poor execution.</p>
<p>But whenever I come to <a href="http://www.defragcon.com">Defrag</a>, I am reminded of the importance of thinking big. Yes, the little things matter, but so do big things.</p>
<h2>Think Big Thoughts</h2>
<p>Great companies make both incremental and significant changes for their customers. Every day you probably spend time on those incremental changes. But don&#8217;t forget to take time to explore bigger ideas. What type of company are you really? Take Google. Most people would describe them as a search company, but a lot of smart folks would tell you it is really an advertising company. Expose yourself to new ideas and other big thinkers (like those at Defrag) to stimulate your brain in new directions.<span id="more-2228"></span></p>
<h2>Think Big Picture</h2>
<p>Where does your idea fit in the grand scheme of things? Does it disrupt your whole industry or just a small piece of it? How could you disrupt your own company by thinking about the big picture? How do your customers use your product or service? What other tools are your customers using? Could you do something to better integrate with their other activities to be more effective and sticky?</p>
<h2>Think Big Goals</h2>
<p>You and your team probably make progress by breaking things down into manageable bite-size tasks. Lots of project management tools help you take a task and break it down into infinite subtasks. That&#8217;s cool. But think about what some really big goals are. Don&#8217;t be satisfied with setting achievable goals. Or even &#8220;stretch&#8221; goals. Think about what you really want or what you could actually achieve if all the right cards fell into place. I&#8217;m not talking goals that are almost certainly unachievable (you&#8217;re not going to get younger, for instance), but know what your biggest goals are &#8212; and then align your other goals to help you get there.</p>
<h2>Think Big, Be Big</h2>
<p>I realize I sound like a motivational speaker this morning. Perhaps it is lack of sleep. But the fact is that if you think big you are more likely to get big. Don&#8217;t get so focused on small that you lose sight of the larger things. If your ideas, your vision, and your goals are all big, that&#8217;s the path you will follow.</p>
<p>&nbsp;</p>
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		<title>Tech Entrepreneurs, Politics, and Policy</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/9mw4MyII7nE/</link>
		<comments>http://www.pardonthedisruption.com/2011/11/09/tech-entrepreneurs-politics-and-policy/#comments</comments>
		<pubDate>Wed, 09 Nov 2011 12:42:31 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Business]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/?p=2221</guid>
		<description><![CDATA[I attended a great pre-conference dinner last night in Boulder, Colorado hosted by T.A. McCann, founder of Gist, where we talked about how tech entrepreneurs can have a greater impact on legislation and regulation, especially in Washington, DC. Naturally, with my background, that was a topic I had a lot to say about. And would have [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I attended a great pre-conference dinner last night in Boulder, Colorado hosted by <a href="http://tamccann.blogspot.com/">T.A. McCann</a>, founder of <a href="http://www.gist.com">Gist</a>, where we talked about how tech entrepreneurs can have a greater impact on legislation and regulation, especially in Washington, DC. Naturally, with my background, that was a topic I had a lot to say about. And would have had a lot more to say if my voice were not failing me due to a nagging cold.</p>
<p>In any case, VC <a href="http://www.feld.com">Brad Feld</a> and Dean of the Colorado University Law School <a href="http://www.colorado.edu/law/about/message.htm">Phil Weiser</a> are quite passionate in their desire to see better policy come out of our elected officials. They both zeroed in on a few specific issues, including software patents and the <a href="http://www.feld.com/wp/archives/2011/10/protect-the-internet.html">Protect IP</a> legislation moving through Congress. Though not present, <a href="http://www.avc.com">Fred Wilson</a>&#8216;s presence was felt as another blogging VC who has taken an increasingly active stance on policy issues.</p>
<p>There was a lot of constructive conversation around the issue, though we left it far from resolved. But one of the great benefits of Eric Norlin&#8217;s work on the <a href="http://www.defragcon.com">Defrag</a> conference is that it brings together smart people who come ready to discuss thorny issues like these.</p>
<h2>Why are Tech Entrepreneurs Frustrated with Government Policy?</h2>
<ul>
<li><strong>Tech entrepreneurs don&#8217;t have an organized voice in Washington.</strong> Sure, there are groups that sympathize with us on particular issues, but we don&#8217;t have our own association to represent us in the halls of Congress and the Administration.<span id="more-2221"></span></li>
<li><strong>As doers, entrepreneurs don&#8217;t understand the often plodding pace of policy. </strong>As founders of startups, we find problems and tackle them head-on. We don&#8217;t do an elaborate dance like politicians do.</li>
<li><strong>Most entrepreneurs are not politically active. </strong>Let&#8217;s face it, when we&#8217;re busy solving problems, building companies, and creating jobs, there&#8217;s not a lot of time to get involved in the political fray. So while many of us may have the ability to connect with our policymakers, we often don&#8217;t.</li>
<li><strong>&#8220;Leave us alone&#8221; is a tough message to win with in Washington. </strong>Most entrepreneurs would prefer government to stand aside and not get in the way of entrepreneurial progress. But our elected officials like to be seen as &#8220;doing something.&#8221; So often we need to find ways to fight bad policy with less bad policy rather than what would probably be best in some cases: no policy.</li>
<li><strong>There&#8217;s not enough information about specific policy implications out there. </strong>With no organized Washington voice, we&#8217;re left to get information on an ad hoc basis. That means we may not all be singing from the same hymnal on important issues which diminishes our impact.</li>
</ul>
<h2>How Can Tech Entrepreneurs Have a Greater Impact on Policy?</h2>
<div>
<ul>
<li><strong>Entrepreneurs need to take time to understand policy implications. </strong>Like it or not, we&#8217;re all operating in an environment where Congress, the President, state officials, and others can all have a substantial impact on our success. Fortunately, there are voices like Brad and Fred doing more to educate us about some issues that matter. We all need to participate in sharing that information with our fellow entrepreneurs.</li>
<li><strong>Entrepreneurs need to participate in the political process. </strong>Voting is great, but your representative doesn&#8217;t know that you went to the polls on Election Day. To have a real voice, it is important to build bridges with elected officials and their staffs even when there&#8217;s not a hot issue on the table. Even a couple of contacts a year with a Member of Congress can be valuable so that you&#8217;re more than a name on a piece of paper when real action is needed.</li>
<li><strong>Entrepreneurs need to take advantage of lofty titles to gain access.</strong> Most founders have impressive titles like Chairman, CEO, President, or Chief So-And-So. That&#8217;s a good way to get a politician to meet with you. Elected officials value meetings with local business leaders who create jobs. And who they think might be a supporter/donor some day. We can&#8217;t be afraid to leverage this point to let our voices be heard.</li>
<li><strong>Entrepreneurs need to frame issues in terms of jobs.</strong> In the current economic climate, anyone who stands for election is petrified of being seen as being on the wrong side of job creation. Entrepreneurs drive the jobs engine in America, so we need to speak that language when we&#8217;re arguing about issues.</li>
<li><strong>Entrepreneurs need to make issues local and human.</strong> Getting into theoretical debates about policy issues may be the rational thing to do, but it isn&#8217;t all that effective. We need to distill the issues into the real impact that they have on real people and real companies <em>in each Member&#8217;s own state or district.</em> Even when we&#8217;re up against prominent Hollywood or Wall Street interests, politicians care about the constituents back home.</li>
<li><strong>Entrepreneurs need to work in tandem with supportive leaders in Washington.</strong> Tweeting or sending emails may feel good, but unless it is done in coordination with Washington insiders who know the score and which levers to pull, it isn&#8217;t nearly as effective. Often what we see from the outside may not be the reality behind the scenes. If we better understand which messaging would be most helpful targeted at which policymakers, we can have a greater impact. Rallying from the outside alone is unlikely to get it done.</li>
</ul>
<h2>What Else?</h2>
<p>What else do you think can be done by tech entrepreneurs to have a greater impact on policy in Washington and the states? This list just scratches the surface of the challenges and potential solutions. I&#8217;ll have more to say about it in future posts since this has tickled my interest as someone who has spent large amount of time in both the tech and DC worlds.</p>
<p>In the meantime, share your thoughts here in the comments.</p>
</div>
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		<title>The Web Platform Fallacy</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/FHwK_Ybs12Q/</link>
		<comments>http://www.pardonthedisruption.com/2011/09/22/the-web-platform-fallacy/#comments</comments>
		<pubDate>Thu, 22 Sep 2011 11:30:26 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/2011/09/22/the-web-platform-fallacy/</guid>
		<description><![CDATA[In recent years, we have heard much talk of services like Facebook, Twitter, Salesforce and others being “platforms.” The implication is that they are much like operating systems like Windows, Linux, or OS/X where developers can build applications on top of them. And that’s true, at least in a technical sense. The problem is that [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>In recent years, we have heard much talk of services like Facebook, Twitter, Salesforce and others being “platforms.” The implication is that they are much like operating systems like Windows, Linux, or OS/X where developers can build applications on top of them.</p>
<p>And that’s true, at least in a technical sense. The problem is that now companies are building not just applications based on these web platforms, but also their entire businesses.</p>
<p>From today’s <em><a href="http://online.wsj.com/article/SB10001424053111904563904576585192541226266.html#ixzz1YgAfPkbR">Wall Street Journal</a></em>:</p>
<blockquote><p>In the past, entrepreneurs might have built a competing social network or made use of Facebook as a tool to drive traffic to their own sites.</p>
<p>But now, companies like BranchOut Inc., a professional network, and Yardsellr Inc., a social e-commerce application, have emerged that rely entirely on the social network&#8217;s users for their business. More such ventures are expected to pop up this year.</p>
</blockquote>
<p>There is a big, and often unrecognized, difference between building a company around software that sits on top of an operating system and an application that relies on a web platform. Computer operating systems get installed on hardware and even if the developer makes a major change to that operating system, old software can still run on old versions of the operating system. Nobody comes and forces you to uninstall old versions from your computer.</p>
<p><span id="more-2205"></span>
<p>If you are building an application, and ultimately a business, on top of a web platform like Facebook, Twitter, and Salesforce the same cannot be said. Those web platforms can completely disable your application and shut down your business with absolutely no notice. The only thing restraining them is public outcry and customer complaints – a thin protection indeed.</p>
<p>I am in no way advocating that you don’t take advantage of web platforms and even build applications that rely on them. But no business should base itself entirely on a web platform. This may be a quick route to short-term popularity and perhaps even a fast acquisition, but it is a miserable way to create a sustainable company. No business should ever depend solely on the good favor of one vendor, one customer, one platform, one employee, or any other irreplaceable component. Diversification is a must.</p>
<p>So go ahead and build your platform-based web application. But figure out how it becomes only one part of your strategy and not the only one.</p>
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		<title>Products that Sell and Products that Work</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/4kXWXKeg-6Y/</link>
		<comments>http://www.pardonthedisruption.com/2011/09/20/products-that-sell-and-products-that-work/#comments</comments>
		<pubDate>Tue, 20 Sep 2011 13:33:35 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.pardonthedisruption.com/2011/09/20/products-that-sell-and-products-that-work/</guid>
		<description><![CDATA[The other day I found myself telling someone that a company I know of has “a product that demos well, but it doesn’t work well once you buy it.” We all know the type, right? At the extreme end are some of the gimmicky items you find sold on TV infomercials. Some of them actually [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>The other day I found myself telling someone that a company I know of has “a product that demos well, but it doesn’t work well once you buy it.” We all know the type, right? At the extreme end are some of the gimmicky items you find sold on TV infomercials. Some of them actually do work well, but a whole lot of them look a lot cooler in 120 seconds or 30 minutes than they work in your own home.</p>
<p>But any of us who are in the online software arena know that it isn’t a phenomenon limited to late night TV sales. And it isn’t just about physical products. Software as a service can suffer the same fate.</p>
<p><span id="more-2203"></span>
<p>As an entrepreneur, my goal is always to build a company that puts out a product that sells well <em>and</em> works well once the user rolls up her sleeves and starts using it regularly. But as with most things perfect balance is rarely possible. Personally, I know I skew toward products that work well because I am fundamentally more of an ideas and product person than a marketer.</p>
<p>That just means I have to put special focus on designing products that sell to compensate for my inherent bias.</p>
<p>Others are just the opposite. I know some folks who have a phenomenal eye for marketing and apply that to their product development activities. I know that those folks will show me a product that demos amazingly well. Often, though, the long-term efficacy the product may not match the glitz and glamor of demo day, however. So they know they need to focus on the long-term functionality in a special way.</p>
<p>Without balance, you have a serious business problem. Products that demo well but don’t work up that same level are destined to have unhappy customer word of mouth and high churn rates (if they are subscription based). Those that work well but demo poorly suffer from the “build it and they will come” fallacy. Without customers to sustain the business, it doesn’t matter how good the product may be.</p>
<p>If you’re an entrepreneur, developer, or marketer, just make sure that you know what your own leaning is and take steps to compensate for whichever side you are weaker on. That means focusing your own energy but also partnering with others inside your organization – or outside – to make sure you achieve the balance necessary for long-term success.</p>
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		<title>As Media Expand, So Do Opportunities for Businesses</title>
		<link>http://feedproxy.google.com/~r/PardonTheDisruption/~3/Wh-MFZ247jk/</link>
		<comments>http://www.pardonthedisruption.com/2011/09/07/as-media-expand-so-do-opportunities-for-businesses/#comments</comments>
		<pubDate>Wed, 07 Sep 2011 10:43:17 +0000</pubDate>
		<dc:creator>Chip Griffin</dc:creator>
				<category><![CDATA[Media]]></category>

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		<description><![CDATA[On Oct. 9, 1986, the Fox Network launched, with 88 affiliates across the country. At the time, most experts ridiculed the notion that a fourth network could challenge the dominance of the Big Three. No doubt executives at NBC, CBS, and ABC found themselves snickering, too. When Fox took to the airwaves with its first [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>On Oct. 9, 1986, the Fox Network launched, with 88 affiliates across the country. At the time, most experts ridiculed the notion that a fourth network could challenge the dominance of the Big Three. No doubt executives at NBC, CBS, and ABC found themselves snickering, too.</p>
<p>When Fox took to the airwaves with its first show, featuring Joan Rivers, it did so in a year that saw CNN celebrate its fifth anniversary. Big Three news anchors Tom Brokaw, Peter Jennings and Dan Rather still weren’t particularly concerned by the role of cable news.</p>
<p>We realize today that these events represent some of the early seeds of change in the modern media…</p>
<p><a href="http://www.nhbr.com/businessinsights/930510-277/as-media-expand-so-do-opportunities-for.html">Continue reading the rest of my recent column in <em>New Hampshire Business Review</em>.</a></p>
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