tag:blogger.com,1999:blog-1184209742198671461Thu, 19 Apr 2012 20:45:00 +0000TorontoFree Prize Inside: The Next Big Marketing Idea59 Seconds: Think a Little Change a LotWhat's Going on in the World of PeerFX...Jeffrey HayzlettCTV Television NetworkTime in the Trenchesthe little big thingsGREAT MarketingWhatAmexpersuasionBusiness planWebinarFinancial statementsAmerican ExpressFeatured UserChief financial officerRichard WisemanBook SummariesThoughts and ReflectionsCustom HouseStrategyGuest AdviceYou Know What Grinds Our Gears...Chief operating officerPress ReleasesPeople You Should Pay Attention toRyppleInspirational QuotesInteresting TechnologyCMo KodakpsychologySeth GodinGood ReadsFor All Small Businesses Out ThereCustomer ServiceSocial SciencesSmall businessTom PetersMarketingManitoba Chambers of CommerceDilbertChief technical officerSauder School of BusinessFinancial ServicesCredit cardA Daily Dose of Business Awesomeness.http://changingexchanging.blogspot.com/noreply@blogger.com (Florence)Blogger182125Subscribe with My Yahoo!Subscribe with NewsGatorSubscribe with My AOLSubscribe with BloglinesSubscribe with NetvibesSubscribe with GoogleSubscribe with PageflakesSubscribe with PlusmoSubscribe with The Free DictionarySubscribe with Bitty BrowserSubscribe with Live.comSubscribe with Excite MIXSubscribe with WebwagSubscribe with Podcast ReadySubscribe with WikioSubscribe with Daily Rotationtag:blogger.com,1999:blog-1184209742198671461.post-5508185125238959583Fri, 10 Dec 2010 01:32:00 +00002010-12-09T17:32:02.891-08:00Credit cardStrategyThoughts and ReflectionsYou Know What Grinds Our Gears...I really, really wanted to let this one go but it has seriously been bothering me for more than 2 days now. I was driving in my car the other day and this ad comes on the radio. I believe it was an ad for action.gc.ca where they had new regulations for credit card fine print and terms and conditions changes. The radio ad had one man pleading for the credit card holder to give him another chancehttp://changingexchanging.blogspot.com/2010/12/some-emotions-just-cant-be-transferred.htmlnoreply@blogger.com (Florence)1<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=8jHpgvY2KIA:USM8VFm-EGw:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=8jHpgvY2KIA:USM8VFm-EGw:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=8jHpgvY2KIA:USM8VFm-EGw:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=8jHpgvY2KIA:USM8VFm-EGw:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=8jHpgvY2KIA:USM8VFm-EGw:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=8jHpgvY2KIA:USM8VFm-EGw:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=8jHpgvY2KIA:USM8VFm-EGw:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=8jHpgvY2KIA:USM8VFm-EGw:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-8197567757356728415Fri, 10 Dec 2010 01:21:00 +00002010-12-09T17:21:02.271-08:00Thoughts and ReflectionsCustomer ServiceGREAT MarketingSo I got the new Macbook Air - the totally decked out version. This was half a functional decision and the other half totally irrational (as with all of our purchases). Following up on my last post, where my supposedly "fixed" macbook air decided to black out on me again after I replaced its hard drive for two hundred dollars plus, I called and left a message where I worked hard to repress my http://changingexchanging.blogspot.com/2010/12/customer-experience-story-part-2.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=u6fdsarvJQM:lVgFKLpI5HM:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=u6fdsarvJQM:lVgFKLpI5HM:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=u6fdsarvJQM:lVgFKLpI5HM:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=u6fdsarvJQM:lVgFKLpI5HM:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=u6fdsarvJQM:lVgFKLpI5HM:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=u6fdsarvJQM:lVgFKLpI5HM:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=u6fdsarvJQM:lVgFKLpI5HM:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=u6fdsarvJQM:lVgFKLpI5HM:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-5024086655672640957Mon, 06 Dec 2010 06:10:00 +00002010-12-05T22:10:40.809-08:00Thoughts and ReflectionsYou Know What Grinds Our Gears...the little big thingsCustomer ServiceIt happened this morning when I woke up. My Macbook Air had mysteriously put itself to sleep, or rather, turned itself off entirely, refusing to start. I did not freak out because of a data loss, since everything important had already been backed up, but I needed my computer to work on things, and not being able to work on things when I want to drives me insane. I booked an appointment to bringhttp://changingexchanging.blogspot.com/2010/12/customer-service-experience-story.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=VrhAyT8ZuQs:cpJEmKsRJYw:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=VrhAyT8ZuQs:cpJEmKsRJYw:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=VrhAyT8ZuQs:cpJEmKsRJYw:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=VrhAyT8ZuQs:cpJEmKsRJYw:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=VrhAyT8ZuQs:cpJEmKsRJYw:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=VrhAyT8ZuQs:cpJEmKsRJYw:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=VrhAyT8ZuQs:cpJEmKsRJYw:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=VrhAyT8ZuQs:cpJEmKsRJYw:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-4843057849140814237Tue, 30 Nov 2010 20:13:00 +00002010-11-30T12:13:24.904-08:00MarketingFirst off, it's been a long, long time since I've posted and I might even consider myself a bit rusty, so bear with me. I recently started to use Twitter to promote for a hobby website of mine that I started on the side.  It's totally unrelated to the finance industry so I won't go into detail about it. The point of this post is to discuss the use of Twitter. I have noticed the majority of http://changingexchanging.blogspot.com/2010/11/large-audience-doesnt-equate-to-captive.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dNuJbgz8J8c:xM7BXh1oduM:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dNuJbgz8J8c:xM7BXh1oduM:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=dNuJbgz8J8c:xM7BXh1oduM:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dNuJbgz8J8c:xM7BXh1oduM:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=dNuJbgz8J8c:xM7BXh1oduM:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dNuJbgz8J8c:xM7BXh1oduM:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=dNuJbgz8J8c:xM7BXh1oduM:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dNuJbgz8J8c:xM7BXh1oduM:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-7245760140262236033Fri, 30 Jul 2010 18:22:00 +00002010-07-30T11:22:03.425-07:00Thoughts and ReflectionsYou Know What Grinds Our Gears...What's Going on in the World of PeerFX...Since my post on Winners Don't Quit a couple days ago I've gotten quite a few emails asking whether I'm OK and what's going on.  My only response at this time is that I"m handling the change in the business quite well and actually love the fact that we'll be able to reconnect with our roots and original goals of Changing Exchanging for the better.  I'm really living the entrepreneurial life, http://changingexchanging.blogspot.com/2010/07/winners-dont-quit-part-2.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zmJWdawP9pI:_uhsa9PQpIA:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zmJWdawP9pI:_uhsa9PQpIA:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=zmJWdawP9pI:_uhsa9PQpIA:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zmJWdawP9pI:_uhsa9PQpIA:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=zmJWdawP9pI:_uhsa9PQpIA:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zmJWdawP9pI:_uhsa9PQpIA:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=zmJWdawP9pI:_uhsa9PQpIA:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zmJWdawP9pI:_uhsa9PQpIA:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-1105654008229469912Mon, 26 Jul 2010 21:07:00 +00002010-07-26T14:07:49.065-07:00For All Small Businesses Out ThereYou Know What Grinds Our Gears...What's Going on in the World of PeerFX...I've hit so many roadblocks since day 1 in this business that it doesn't come as a surprise to me anymore when I hear this line: "We can't work with you because you are in the financial industry and are a Money Service Business."  I can't help but think that the big boys are influencing the regulations so that the growing businesses like PeerFX, that actually want to do something for the http://changingexchanging.blogspot.com/2010/07/winners-never-quit.htmlnoreply@blogger.com (Florence)1<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=CN8pM49FCXY:9ceCrlHsuDQ:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=CN8pM49FCXY:9ceCrlHsuDQ:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=CN8pM49FCXY:9ceCrlHsuDQ:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=CN8pM49FCXY:9ceCrlHsuDQ:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=CN8pM49FCXY:9ceCrlHsuDQ:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=CN8pM49FCXY:9ceCrlHsuDQ:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=CN8pM49FCXY:9ceCrlHsuDQ:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=CN8pM49FCXY:9ceCrlHsuDQ:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-7985433532214674689Tue, 13 Jul 2010 01:32:00 +00002010-07-12T18:32:31.505-07:00You Know What Grinds Our Gears...I'm on the verge of spitting blood going through tons of resumes coming in for our PR and Brand Management position.  I think the job description really captures how fun and awesome this position will be, and its a job that I would have jumped at to do some real hands-on marketing if I wasn't already doing my job as President with PeerFX :) Here are a couple things I noticed that grinds my gearshttp://changingexchanging.blogspot.com/2010/07/how-employers-think.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jSyuXeIhZ7E:G8r3sKe9nqI:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jSyuXeIhZ7E:G8r3sKe9nqI:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=jSyuXeIhZ7E:G8r3sKe9nqI:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jSyuXeIhZ7E:G8r3sKe9nqI:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=jSyuXeIhZ7E:G8r3sKe9nqI:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jSyuXeIhZ7E:G8r3sKe9nqI:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=jSyuXeIhZ7E:G8r3sKe9nqI:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jSyuXeIhZ7E:G8r3sKe9nqI:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-3967932772342682249Fri, 09 Jul 2010 16:12:00 +00002010-07-09T09:12:24.626-07:00Thoughts and ReflectionsFor All Small Businesses Out ThereYou Know What Grinds Our Gears...How? 1) ...you are sending in generic cover letters? Blows me away how most if not all of the applicants to our PR and Brand Management position send in cover letters that sound like they just changed the name of the company.  I tuned out immediately after I read the first line.  "Dear Employer/who it may concern/hiring manager, I am a fantastic candidate for this job (because I have this http://changingexchanging.blogspot.com/2010/07/dear-employer-i-am-fantastic-candidate.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=iS1zBCutcSU:kjvUsdJT6Lw:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=iS1zBCutcSU:kjvUsdJT6Lw:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=iS1zBCutcSU:kjvUsdJT6Lw:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=iS1zBCutcSU:kjvUsdJT6Lw:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=iS1zBCutcSU:kjvUsdJT6Lw:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=iS1zBCutcSU:kjvUsdJT6Lw:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=iS1zBCutcSU:kjvUsdJT6Lw:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=iS1zBCutcSU:kjvUsdJT6Lw:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-5545385144943381539Wed, 07 Jul 2010 17:11:00 +00002010-07-07T10:11:32.525-07:00Thoughts and Reflectionsthe little big thingsWhat's Going on in the World of PeerFX...Earlier this week when I just got back from LA I was faced with some Monday morning crisis. I say crisis because it was unexpected news that was delivered to me with one week's notice to do something about it.  Usually getting your entire operations set up again takes more than a week. If I didn't find an alternative solution this crisis could put me out of business. This is a TEST. Did it http://changingexchanging.blogspot.com/2010/07/this-is-test.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=cKZyWS40d5c:47Rlc58T9UY:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=cKZyWS40d5c:47Rlc58T9UY:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=cKZyWS40d5c:47Rlc58T9UY:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=cKZyWS40d5c:47Rlc58T9UY:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=cKZyWS40d5c:47Rlc58T9UY:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=cKZyWS40d5c:47Rlc58T9UY:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=cKZyWS40d5c:47Rlc58T9UY:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=cKZyWS40d5c:47Rlc58T9UY:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-1026154383977911259Tue, 29 Jun 2010 20:20:00 +00002010-06-29T13:20:51.576-07:00Thoughts and ReflectionsFor All Small Businesses Out ThereYou Know What Grinds Our Gears...Complete BS. If you seriously think whatever you're doing has not been done or is not being done by someone else right now - let me tell you, it WILL be done by someone else SOON, really soon. Or for those that say other businesses can't do what they do - again - BS. Have you thought about the number of substitutes out there that do exactly what you do? Example:  Need: Quench ThirstSubstituteshttp://changingexchanging.blogspot.com/2010/06/no-other-business-does-what-i-do-bs.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=0AEyzLa1LI4:MPrl45-CXdA:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=0AEyzLa1LI4:MPrl45-CXdA:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=0AEyzLa1LI4:MPrl45-CXdA:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=0AEyzLa1LI4:MPrl45-CXdA:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=0AEyzLa1LI4:MPrl45-CXdA:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=0AEyzLa1LI4:MPrl45-CXdA:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=0AEyzLa1LI4:MPrl45-CXdA:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=0AEyzLa1LI4:MPrl45-CXdA:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-3779760186262326317Mon, 28 Jun 2010 05:27:00 +00002010-06-27T22:27:18.020-07:00Thoughts and ReflectionsFor All Small Businesses Out ThereYou Know What Grinds Our Gears...the little big things...because it limits your creativity for what you can do with your business. IMO, and this is similar to one of those theories that Dilbert makes up, the word should was not in our dictionary when we came into this world (yeah yeah, neither were the other 10 billion words we would soon learn).  As soon as we learned the word should, here's what happened. ...you should eat your vegetables. ...http://changingexchanging.blogspot.com/2010/06/delete-word-should.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=guLU-Bpwr24:5_FZG2DQBqQ:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=guLU-Bpwr24:5_FZG2DQBqQ:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=guLU-Bpwr24:5_FZG2DQBqQ:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=guLU-Bpwr24:5_FZG2DQBqQ:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=guLU-Bpwr24:5_FZG2DQBqQ:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=guLU-Bpwr24:5_FZG2DQBqQ:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=guLU-Bpwr24:5_FZG2DQBqQ:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=guLU-Bpwr24:5_FZG2DQBqQ:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-6713655519295397387Fri, 25 Jun 2010 20:19:00 +00002010-06-25T13:19:05.908-07:00Thoughts and ReflectionsFor All Small Businesses Out ThereImage by Boris Veldhuijzen van Zanten via FlickrAccording to the new book titled "Herd" that I've picked up and just started the first few pages.  It'll have to wait until I finish "Rework" today :) Caught this excerpt from one of the blogs that I follow Inc.com by Max Chafkin. Social networking? Feels kinda like falling in love. Over at Fast Company, Adam Penenberg talks to neuroeconomist Paulhttp://changingexchanging.blogspot.com/2010/06/we-humans-are-social-animals.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=TKvou9KXo9c:bDKMSs3H2UU:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=TKvou9KXo9c:bDKMSs3H2UU:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=TKvou9KXo9c:bDKMSs3H2UU:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=TKvou9KXo9c:bDKMSs3H2UU:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=TKvou9KXo9c:bDKMSs3H2UU:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=TKvou9KXo9c:bDKMSs3H2UU:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=TKvou9KXo9c:bDKMSs3H2UU:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=TKvou9KXo9c:bDKMSs3H2UU:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-272357249557073541Thu, 24 Jun 2010 15:57:00 +00002010-06-24T08:57:23.756-07:00Good ReadsThoughts and ReflectionsFor All Small Businesses Out ThereYou Know What Grinds Our Gears...Image by adria.richards via FlickrI started reading "Rework" by Jason Fried and David Heinemeier Hansson.  I picked it up because on its front cover it said "Ignore this book at your own peril." - Seth Godin. Just kidding.  I flipped through and it did appear to be written by founders of businesses and not some businessperson who has never built a business before themselves lecturing us on http://changingexchanging.blogspot.com/2010/06/planning-extremes-zero-or-5-years-out.htmlnoreply@blogger.com (Florence)1<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=wPBY2N2VjWE:E9g_x8vq8Us:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=wPBY2N2VjWE:E9g_x8vq8Us:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=wPBY2N2VjWE:E9g_x8vq8Us:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=wPBY2N2VjWE:E9g_x8vq8Us:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=wPBY2N2VjWE:E9g_x8vq8Us:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=wPBY2N2VjWE:E9g_x8vq8Us:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=wPBY2N2VjWE:E9g_x8vq8Us:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=wPBY2N2VjWE:E9g_x8vq8Us:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-3095697574503516197Mon, 21 Jun 2010 22:13:00 +00002010-06-21T15:13:53.845-07:00Thoughts and ReflectionsYou Know What Grinds Our Gears...Image by roch lasalle (farinn veiða) via FlickrI've just returned from Toronto and luckily avoided the G20 that's happening starting this weekend.  There hasn't been a lot of positive press for the G20 happening in Toronto, especially on the point where many are criticizing us for the large sums we've spent on the event to date.  Here's what The Economist had to say about it in their online feed:http://changingexchanging.blogspot.com/2010/06/g20-ground-level-woes.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=nn46ukqL9Vw:x_LYUtn4M1E:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=nn46ukqL9Vw:x_LYUtn4M1E:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=nn46ukqL9Vw:x_LYUtn4M1E:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=nn46ukqL9Vw:x_LYUtn4M1E:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=nn46ukqL9Vw:x_LYUtn4M1E:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=nn46ukqL9Vw:x_LYUtn4M1E:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=nn46ukqL9Vw:x_LYUtn4M1E:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=nn46ukqL9Vw:x_LYUtn4M1E:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-8566066466926505477Fri, 18 Jun 2010 21:24:00 +00002010-06-18T14:24:28.609-07:00For All Small Businesses Out ThereCTV Television NetworkSauder School of BusinessWhat's Going on in the World of PeerFX...So a while ago Darren Dahl from the Sauder School of Business asked me to chat with him about some lessons that every start up owner should know or may have experienced and be able to relate to. I had just gone through an entire revamp of my website and made a decision to severe our ties with our old system, essentially incurring significant sunk costs.  It was worth it though, and a lot of http://changingexchanging.blogspot.com/2010/06/ctv-news-website-florences-article.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jRUs0LXFvuQ:lMVuI40WZCw:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jRUs0LXFvuQ:lMVuI40WZCw:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=jRUs0LXFvuQ:lMVuI40WZCw:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jRUs0LXFvuQ:lMVuI40WZCw:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=jRUs0LXFvuQ:lMVuI40WZCw:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jRUs0LXFvuQ:lMVuI40WZCw:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=jRUs0LXFvuQ:lMVuI40WZCw:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=jRUs0LXFvuQ:lMVuI40WZCw:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-2948445610241585368Thu, 17 Jun 2010 14:59:00 +00002010-06-17T07:59:53.623-07:00I've shared this link on Facebook already (see below) and when I read it I can agree with the fact that our list of to-dos just pile up everyday, but entrepreneurs start out getting all frustrated about why they can't finish everything on the day that they planned for it. THEN, we realized that out of all of our to-dos, there are multiple ways to deal with it, I think my different categories http://changingexchanging.blogspot.com/2010/06/three-roles-of-great-entrepreneurs.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zhVVS4GuTqA:bDtyfXZgTvw:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zhVVS4GuTqA:bDtyfXZgTvw:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=zhVVS4GuTqA:bDtyfXZgTvw:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zhVVS4GuTqA:bDtyfXZgTvw:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=zhVVS4GuTqA:bDtyfXZgTvw:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zhVVS4GuTqA:bDtyfXZgTvw:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=zhVVS4GuTqA:bDtyfXZgTvw:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=zhVVS4GuTqA:bDtyfXZgTvw:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-7312842294023379139Thu, 10 Jun 2010 17:36:00 +00002010-06-10T10:36:44.391-07:00RyppleWebinarInteresting TechnologyFor All Small Businesses Out TherePeople You Should Pay Attention toHere we go again!  Our team has been traveling the country to bring on board quality salespeople, and met some interesting businesses that I thought we could feature in our webinar series.  I came across Rypple, and I see it as an online collaborative platform that makes performance reviews, an exercise that most managers dread and most employees hate because it's vague and fluffy, easier and http://changingexchanging.blogspot.com/2010/06/how-to-give-best-performance-reviews-to.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=FL6bl2hi0Lc:DIQjIBfiPyw:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=FL6bl2hi0Lc:DIQjIBfiPyw:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=FL6bl2hi0Lc:DIQjIBfiPyw:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=FL6bl2hi0Lc:DIQjIBfiPyw:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=FL6bl2hi0Lc:DIQjIBfiPyw:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=FL6bl2hi0Lc:DIQjIBfiPyw:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=FL6bl2hi0Lc:DIQjIBfiPyw:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=FL6bl2hi0Lc:DIQjIBfiPyw:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-1870028763407453700Thu, 03 Jun 2010 17:07:00 +00002010-06-03T10:07:00.259-07:00Thoughts and ReflectionsFor All Small Businesses Out Therethe little big thingsI think within over the past 2 days I've had this same conversation with 4 different people.  How do you network?  How do you build your network? I have to say that I rarely think about how I'm expanding my network, because I think what I do is build relationships instead.  Some people still like to tie it to the word networking, hence the term positive networking.  The way to do it is just http://changingexchanging.blogspot.com/2010/06/positive-networking-giving-first.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=_rmh486GkaQ:-54Bbq5jPKg:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=_rmh486GkaQ:-54Bbq5jPKg:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=_rmh486GkaQ:-54Bbq5jPKg:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=_rmh486GkaQ:-54Bbq5jPKg:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=_rmh486GkaQ:-54Bbq5jPKg:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=_rmh486GkaQ:-54Bbq5jPKg:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=_rmh486GkaQ:-54Bbq5jPKg:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=_rmh486GkaQ:-54Bbq5jPKg:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-2332449031692628453Fri, 28 May 2010 21:39:00 +00002010-05-28T14:39:10.145-07:00StrategySeth GodinBusiness planThoughts and ReflectionsFor All Small Businesses Out ThereMany of us learned how to write our first business plan in business school.  My first business plan, was a whopping 120 pages of...fluff, diagrams, thousands of pages of projections, etc.  Read like a textbook - BORING. How does yours look like?  The longer I've been running PeerFX, the more I find that everybody is constrained on time, and usually a 20 slides slide deck or an exec summary is http://changingexchanging.blogspot.com/2010/05/writing-your-business-plan-make-it.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=ndiNYx3kSEE:dpEayox7uAA:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=ndiNYx3kSEE:dpEayox7uAA:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=ndiNYx3kSEE:dpEayox7uAA:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=ndiNYx3kSEE:dpEayox7uAA:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=ndiNYx3kSEE:dpEayox7uAA:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=ndiNYx3kSEE:dpEayox7uAA:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=ndiNYx3kSEE:dpEayox7uAA:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=ndiNYx3kSEE:dpEayox7uAA:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-1311976090386826595Thu, 27 May 2010 16:39:00 +00002010-05-27T09:39:45.581-07:00American ExpressCredit cardTorontoStrategyAmexThoughts and ReflectionsFinancial ServicesOver the years I grew up with American Express being positioned as a prestigious, high status credit card brand.  They worked so hard on it that they made sure their cards were accepted only at places of high status - luxury restaurants, hotels, etc. Then I saw this at Eaton's Centre in Toronto the other day.  Made me think: "Burger and American Express?  Really?"  An Amex black card may even http://changingexchanging.blogspot.com/2010/05/american-express-accepted-everywhere.htmlnoreply@blogger.com (Florence)3<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Wcthvqko-LU:djZiQow-5Eo:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Wcthvqko-LU:djZiQow-5Eo:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=Wcthvqko-LU:djZiQow-5Eo:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Wcthvqko-LU:djZiQow-5Eo:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=Wcthvqko-LU:djZiQow-5Eo:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Wcthvqko-LU:djZiQow-5Eo:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=Wcthvqko-LU:djZiQow-5Eo:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Wcthvqko-LU:djZiQow-5Eo:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-2424864710579292058Thu, 27 May 2010 02:47:00 +00002010-05-26T19:47:23.851-07:00Good ReadsCMo KodakStrategyJeffrey HayzlettFor All Small Businesses Out ThereImage by www.dld-conference.com via CrunchBaseJeffrey Hayzlett's book "The Mirror Test" is a hands-on guide for small business owners and entrepreneurs that are looking to start a business or are reevaluating their current way of doing business.  After reading it I actually think it's a wake up call for business owners and start ups that are getting too comfortable with what they're doing.  Jeff http://changingexchanging.blogspot.com/2010/05/mirror-test-book-review-interview-with.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=WNwuEaJWwnw:TE63fY6j4_Q:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=WNwuEaJWwnw:TE63fY6j4_Q:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=WNwuEaJWwnw:TE63fY6j4_Q:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=WNwuEaJWwnw:TE63fY6j4_Q:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=WNwuEaJWwnw:TE63fY6j4_Q:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=WNwuEaJWwnw:TE63fY6j4_Q:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=WNwuEaJWwnw:TE63fY6j4_Q:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=WNwuEaJWwnw:TE63fY6j4_Q:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-7258442210229287154Tue, 25 May 2010 18:51:00 +00002010-05-25T11:51:14.358-07:00StrategyThoughts and Reflectionsthe little big thingsI am sitting here in Timothy's World Coffee at the corner of Bay St and College St. The service is one of the best out of all the coffee shops I've been to, in many different countries including Japan, Hong Kong, Korea, Canada and the US. The service was friendly, and it looked like the owner was manning the cashier today. They also heated up my sandwich and brought it out for me. I saw http://changingexchanging.blogspot.com/2010/05/can-superb-service-exist-with-scale.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dyAr12EY3U0:ZG8t0qUkj3o:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dyAr12EY3U0:ZG8t0qUkj3o:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=dyAr12EY3U0:ZG8t0qUkj3o:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dyAr12EY3U0:ZG8t0qUkj3o:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=dyAr12EY3U0:ZG8t0qUkj3o:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dyAr12EY3U0:ZG8t0qUkj3o:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=dyAr12EY3U0:ZG8t0qUkj3o:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=dyAr12EY3U0:ZG8t0qUkj3o:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-4887485346259978002Thu, 20 May 2010 17:17:00 +00002010-05-20T10:17:44.113-07:00Thoughts and ReflectionsYou Know What Grinds Our Gears...Every moment spent whining, worrying, talking about a problem is one extra moment that you are NOT DOING ANYTHING. So just get off your behind and make things happen! Rant of the day.http://changingexchanging.blogspot.com/2010/05/just-do-it.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=LB__jm7CKgg:DWYl1VyFDk8:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=LB__jm7CKgg:DWYl1VyFDk8:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=LB__jm7CKgg:DWYl1VyFDk8:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=LB__jm7CKgg:DWYl1VyFDk8:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=LB__jm7CKgg:DWYl1VyFDk8:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=LB__jm7CKgg:DWYl1VyFDk8:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=LB__jm7CKgg:DWYl1VyFDk8:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=LB__jm7CKgg:DWYl1VyFDk8:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-3308758159606004923Fri, 14 May 2010 15:00:00 +00002010-05-14T08:00:58.848-07:00Thoughts and ReflectionsFor All Small Businesses Out ThereTime in the TrenchesYou Know What Grinds Our Gears... Judge Says I'm GuiltyImage via WikipediaFor not doing things you said you would for your business?  For not being your best self everyday? Here are some key points that would tell you if you are guilty: You list out your agenda items for the day, don't end up completing them and push some items to next day (huge backlog) You are busy putting out fires and make up some excuse for not calling a http://changingexchanging.blogspot.com/2010/05/are-you-guilty.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=OWUhCdnXAcQ:i1YfvvbXVZc:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=OWUhCdnXAcQ:i1YfvvbXVZc:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=OWUhCdnXAcQ:i1YfvvbXVZc:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=OWUhCdnXAcQ:i1YfvvbXVZc:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=OWUhCdnXAcQ:i1YfvvbXVZc:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=OWUhCdnXAcQ:i1YfvvbXVZc:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=OWUhCdnXAcQ:i1YfvvbXVZc:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=OWUhCdnXAcQ:i1YfvvbXVZc:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>tag:blogger.com,1999:blog-1184209742198671461.post-7184897570915817369Wed, 12 May 2010 22:27:00 +00002010-05-12T15:27:56.447-07:00Thoughts and ReflectionsTime in the TrenchesYou Know What Grinds Our Gears...I find it funny - that most people perceive an office with tons of people bustling around to be a sign of stability, efficiency and hard work.  Contrary to this belief, most of the time these offices are overstaffed, people are looking busy on Facebook and expensing their friend's dinner gathering on the company's tab :) What's the problem with having a small staff base if things are http://changingexchanging.blogspot.com/2010/05/what-people-think-they-want.htmlnoreply@blogger.com (Florence)0<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Cyd_j-gLUQA:RPjvkwgA2NI:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Cyd_j-gLUQA:RPjvkwgA2NI:-BTjWOF_DHI"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=Cyd_j-gLUQA:RPjvkwgA2NI:-BTjWOF_DHI" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Cyd_j-gLUQA:RPjvkwgA2NI:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=Cyd_j-gLUQA:RPjvkwgA2NI:F7zBnMyn0Lo" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Cyd_j-gLUQA:RPjvkwgA2NI:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/PeerFX?i=Cyd_j-gLUQA:RPjvkwgA2NI:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/PeerFX?a=Cyd_j-gLUQA:RPjvkwgA2NI:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/PeerFX?d=qj6IDK7rITs" border="0"></img></a> </div>