At the Edge Thu, 03 Sep 2026 16:58:18 -0400 https://www.pwc.com/us/en/services/consulting/business-transformation/workforce-transformation/hr-transformation.html#stayintouch en-us © 2026 At the Edge yes c1b639fa-9b88-5b5f-8041-85bc8f4755c5 PwC episodic false AI is reshaping not just how work gets done, but how the entire front office works together. At the Edge explores PwC’s intelligent customer edge—the shift from siloed marketing, sales, commerce, service and pricing functions toward one connected commercial engine where humans and AI work together across the customer lifecycle.


Each episode goes deeper into a different dimension of that transformation—from the commercial brain and agentic AI to new operating models, customer moments and the changing role of human talent. 

]]> Buzzsprout (https://www.buzzsprout.com) human resources, HR, people, workforce PwC https://storage.buzzsprout.com/9b2jdnlellimx1usfvn3g3lsfcsm?.jpg At the Edge https://www.pwc.com/us/en/services/consulting/business-transformation/workforce-transformation/hr-transformation.html#stayintouch What is the agentic front office? Building an intelligent customer edge What is the agentic front office? Building an intelligent customer edge AI is changing more than how work gets done—it’s changing how the entire front office works. In this podcast episode, PwC leaders explore the shift from siloed marketing, sales, commerce, service and pricing functions toward an agentic front office where humans and AI work together across the customer lifecycle.

]]> AI is changing more than how work gets done—it’s changing how the entire front office works. In this podcast episode, PwC leaders explore the shift from siloed marketing, sales, commerce, service and pricing functions toward an agentic front office where humans and AI work together across the customer lifecycle.

]]> PwC Buzzsprout-19736122 Tue, 01 Sep 2026 09:00:00 -0400 1448 full false The end of SEO as we know it? Agentic commerce and banking’s next digital frontier The end of SEO as we know it? Agentic commerce and banking’s next digital frontier This episode explores how agentic commerce is redefining banking as AI agents begin to act, transact, and decide on behalf of customers. We discuss how this shift is transforming discovery, engagement, and trust in financial services — and what banks must do to make their products visible and relevant in an AI-driven marketplace. 

]]> This episode explores how agentic commerce is redefining banking as AI agents begin to act, transact, and decide on behalf of customers. We discuss how this shift is transforming discovery, engagement, and trust in financial services — and what banks must do to make their products visible and relevant in an AI-driven marketplace. 

]]> PwC Buzzsprout-18163169 Mon, 10 Nov 2025 09:00:00 -0500 329 full false From Table Stakes to True Delight: A Conversation about the Customer Experience Survey From Table Stakes to True Delight: A Conversation about the Customer Experience Survey PwC Buzzsprout-17816407 Wed, 10 Sep 2025 09:00:00 -0400 713 full false Beyond Ownership: A Conversation on Experience Supply Chain Beyond Ownership: A Conversation on Experience Supply Chain PwC Buzzsprout-16912235 Fri, 04 Apr 2025 10:00:00 -0400 1120 full false