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    <title>Performance Mastery</title>
    <link>www.performancemastery.com</link>
    <description>Learn tricks from the masters</description>
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    <generator>Accrisoft Freedom v6.6</generator>
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      <guid isPermaLink="false">http://www.performancemastery.com/index.php?src=blog&amp;srctype=detail&amp;refno=6&amp;category=General</guid>
      <title>Creating Trust</title>
      <description>&lt;p&gt;Leaders:&amp;nbsp; Want to create more trust in your work environment?&amp;nbsp; Show some degree of vulnerability.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;Trying to&amp;nbsp;appear invulnerable is a common mistake made by new leaders.&amp;nbsp;Besides being inauthentic,&amp;nbsp;giving the impression of invulnerability&amp;nbsp;comes across as the leader being &quot;not human,&quot;&amp;nbsp;inspiring zero connection and trust from others.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;Showing&amp;nbsp;a degree of vulnerability doesn't mean you go to the extreme and share your bank account balance with your staff.&amp;nbsp; Rather, you&amp;nbsp;allow others to see your &quot;humanness&quot; (hopes and fears are a good start).&amp;nbsp; This lays the foundation for deeper&amp;nbsp;workplace relationships and stronger, more cohesive&amp;nbsp;teams.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;Remember, no vulnerability = no trust.&amp;nbsp; What&amp;nbsp;will you do today to create more trust in your workplace?&lt;/p&gt;</description>
      <content:encoded>&lt;p&gt;Leaders:&amp;nbsp; Want to create more trust in your work environment?&amp;nbsp; Show some degree of vulnerability.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;Trying to&amp;nbsp;appear invulnerable is a common mistake made by new leaders.&amp;nbsp;Besides being inauthentic,&amp;nbsp;giving the impression of invulnerability&amp;nbsp;comes across as the leader being &quot;not human,&quot;&amp;nbsp;inspiring zero connection and trust from others.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;Showing&amp;nbsp;a degree of vulnerability doesn't mean you go to the extreme and share your bank account balance with your staff.&amp;nbsp; Rather, you&amp;nbsp;allow others to see your &quot;humanness&quot; (hopes and fears are a good start).&amp;nbsp; This lays the foundation for deeper&amp;nbsp;workplace relationships and stronger, more cohesive&amp;nbsp;teams.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;Remember, no vulnerability = no trust.&amp;nbsp; What&amp;nbsp;will you do today to create more trust in your workplace?&lt;/p&gt;</content:encoded>
      <category>General</category>
      <pubDate>Sat, 29 Jan 2011 10:44:19 +0000</pubDate>
      <link>http://www.performancemastery.com/index.php?src=blog&amp;srctype=detail&amp;refno=6&amp;category=General</link>
    </item>
    <item>
      <guid isPermaLink="false">http://www.performancemastery.com/index.php?src=blog&amp;srctype=detail&amp;refno=3&amp;category=General</guid>
      <title>Working With Difficult People</title>
      <description>&lt;p&gt;When there is a problem with workplace performance, look at the &quot;before and after&quot; -- what came before and after the performance.&amp;nbsp; Often a performance gap can be attributed to one of these important factors.&lt;/p&gt;
&lt;p&gt;Before the&amp;nbsp;workplace performance&amp;nbsp;. . . .&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Was there a clear agreement on desired performance?&lt;/li&gt;
&lt;li&gt;Were incentives and reward systems aligned with the desired performance?&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;After the&amp;nbsp;workplace performance&amp;nbsp;. . .&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Was there a consequence for the difficult behavior or undesired workplace performance?&lt;/li&gt;
&lt;li&gt;Was there ever positive reinforcement given to the employee&amp;nbsp;for the desired performance?&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;</description>
      <content:encoded>&lt;p&gt;When there is a problem with workplace performance, look at the &quot;before and after&quot; -- what came before and after the performance.&amp;nbsp; Often a performance gap can be attributed to one of these important factors.&lt;/p&gt;
&lt;p&gt;Before the&amp;nbsp;workplace performance&amp;nbsp;. . . .&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Was there a clear agreement on desired performance?&lt;/li&gt;
&lt;li&gt;Were incentives and reward systems aligned with the desired performance?&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;After the&amp;nbsp;workplace performance&amp;nbsp;. . .&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Was there a consequence for the difficult behavior or undesired workplace performance?&lt;/li&gt;
&lt;li&gt;Was there ever positive reinforcement given to the employee&amp;nbsp;for the desired performance?&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;</content:encoded>
      <category>General</category>
      <pubDate>Fri, 03 Dec 2010 12:03:00 +0000</pubDate>
      <link>http://www.performancemastery.com/index.php?src=blog&amp;srctype=detail&amp;refno=3&amp;category=General</link>
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