tag:typepad.com,2003:weblog-163426 2012-05-14T08:11:10-04:00 CRM, Philosophy, Baseball & Universal Metaphors TypePad http://creativecommons.org/images/public/somerights20.gifPgreenbloghttp://feedburner.google.com(Enter a personal message you would like to have appear at the top of your feed.) tag:typepad.com,2003:post-6a00d83452eab969e20168eb7cfb2b970c 2012-05-14T08:11:10-04:00 2012-05-25T09:14:06-04:00 Paul G. What this post is not is a discussion of how to determine influence. I’m going to leave that to my dear friend and brilliant scientist, Dr. Michael Wu, the Chief Scientist at Lithium. He, far better...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=5dTFCqlheOo:tuOqsS6-uMk:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=5dTFCqlheOo:tuOqsS6-uMk:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=5dTFCqlheOo:tuOqsS6-uMk:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=5dTFCqlheOo:tuOqsS6-uMk:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=5dTFCqlheOo:tuOqsS6-uMk:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=5dTFCqlheOo:tuOqsS6-uMk:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/5dTFCqlheOo" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2012/05/a-guide-to-influencers-chapter-1.html tag:typepad.com,2003:post-6a00d83452eab969e20168eae7a200970c 2012-04-30T07:00:00-04:00 2012-04-30T07:10:20-04:00 Paul G. Okay, I'm done teasing. Without further ado, welcome to CRM Idol 2012. The submission period opens today. We are pumped and we are ready to roll this year. Without saying this to hype it (mostly), we...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=AM0Ycw1Cdmc:Jngd8FcHVgI:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=AM0Ycw1Cdmc:Jngd8FcHVgI:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=AM0Ycw1Cdmc:Jngd8FcHVgI:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=AM0Ycw1Cdmc:Jngd8FcHVgI:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=AM0Ycw1Cdmc:Jngd8FcHVgI:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=AM0Ycw1Cdmc:Jngd8FcHVgI:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/AM0Ycw1Cdmc" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2012/04/crm-idol-2012-the-second-season-is-here-cue-the-music.html tag:typepad.com,2003:post-6a00d83452eab969e20168ea6a1fb0970c 2012-04-20T07:00:00-04:00 2012-04-19T16:58:26-04:00 Paul G. In mid-2010, for some reason, I decided that I would start a third blog that would focus more on philosophies, literature, etc. I was inspired by several other blogs of that sort being run by folks...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=Tjoxn5kNq-4:5V2MBE9o9NA:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=Tjoxn5kNq-4:5V2MBE9o9NA:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=Tjoxn5kNq-4:5V2MBE9o9NA:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=Tjoxn5kNq-4:5V2MBE9o9NA:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=Tjoxn5kNq-4:5V2MBE9o9NA:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=Tjoxn5kNq-4:5V2MBE9o9NA:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/Tjoxn5kNq-4" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2012/04/the-second-time-around-human-beings-are-good.html tag:typepad.com,2003:post-6a00d83452eab969e20168e8e8aeab970c 2012-03-17T09:41:04-04:00 2012-03-17T10:20:00-04:00 Paul G. I spend a lot of time analyzing enterprise applications, ripping apart and putting together strategies and programs that are customer-facing on their surface. I spend a lot of time looking at the...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=wg64GNwHOGE:pglDBRIsMrQ:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=wg64GNwHOGE:pglDBRIsMrQ:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=wg64GNwHOGE:pglDBRIsMrQ:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=wg64GNwHOGE:pglDBRIsMrQ:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=wg64GNwHOGE:pglDBRIsMrQ:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=wg64GNwHOGE:pglDBRIsMrQ:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/wg64GNwHOGE" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2012/03/the-little-things-that-serve-a-new-ongoing-series.html tag:typepad.com,2003:post-6a00d83452eab969e20168e6512ab1970c 2012-01-31T07:00:00-05:00 2012-01-31T09:42:17-05:00 Paul G. Last December I hit 62 years old. Being honest with myself (and since I’m writing this “out loud” – you), I have to say I wasn't thrilled by that because it’s a physical age where your mortality...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=Hx-xHqfsyVE:Xr3L2DqI5G0:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=Hx-xHqfsyVE:Xr3L2DqI5G0:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=Hx-xHqfsyVE:Xr3L2DqI5G0:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=Hx-xHqfsyVE:Xr3L2DqI5G0:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=Hx-xHqfsyVE:Xr3L2DqI5G0:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=Hx-xHqfsyVE:Xr3L2DqI5G0:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/Hx-xHqfsyVE" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2012/01/glass-45-full-life-business-and-the-narcissism-of-small-things.html tag:typepad.com,2003:post-6a00d83452eab969e20168e606e50d970c 2012-01-24T19:01:28-05:00 2012-01-25T07:20:06-05:00 Paul G. This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “Calculating the ROI of Social Media" to check out the full lists of posts from...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=6baJ_bs5a8o:URC2Wh0iNnM:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=6baJ_bs5a8o:URC2Wh0iNnM:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=6baJ_bs5a8o:URC2Wh0iNnM:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=6baJ_bs5a8o:URC2Wh0iNnM:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=6baJ_bs5a8o:URC2Wh0iNnM:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=6baJ_bs5a8o:URC2Wh0iNnM:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/6baJ_bs5a8o" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2012/01/blog-carnival-the-roi-of-social-media-is-the-crv-of-revenue-impact.html tag:typepad.com,2003:post-6a00d83452eab969e20162ffdb8171970d 2012-01-19T16:42:16-05:00 2012-01-19T16:42:20-05:00 Paul G. (PG: This is straight out of the pen of Brent Leary. Brent for those of you who don’t know him is….oh, wait, everyone of you knows him so I don’t have to explain. He is hosting the first ever...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=mEIa0JgLEs4:1H5-wzb0lQs:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=mEIa0JgLEs4:1H5-wzb0lQs:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=mEIa0JgLEs4:1H5-wzb0lQs:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=mEIa0JgLEs4:1H5-wzb0lQs:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=mEIa0JgLEs4:1H5-wzb0lQs:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=mEIa0JgLEs4:1H5-wzb0lQs:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/mEIa0JgLEs4" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2012/01/social-business-in-atlanta-the-opening-gun-fired-by-brent-leary.html tag:typepad.com,2003:post-6a00d83452eab969e2015438f16a1b970c 2011-12-26T06:01:07-05:00 2011-12-30T08:35:03-05:00 Paul G. To understand why I’m saying this, please go to Part I on my ZDNet blog here. Gamification becomes Serious Business No matter how old you are, human beings never lose their desire to play. Play makes...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=719kmWoTT3g:-51R2umGpxU:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=719kmWoTT3g:-51R2umGpxU:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=719kmWoTT3g:-51R2umGpxU:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=719kmWoTT3g:-51R2umGpxU:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=719kmWoTT3g:-51R2umGpxU:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=719kmWoTT3g:-51R2umGpxU:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/719kmWoTT3g" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2011/12/crm-2012-forecastthe-era-of-customer-engagement-begins-part-ii.html tag:typepad.com,2003:post-6a00d83452eab969e2015436b17cd2970c 2011-11-07T10:00:00-05:00 2011-11-07T09:11:18-05:00 Paul G. Alright, I'm not going to keep you in any kind of suspense. I'm going to let you know from the get go who won. Though please go to the CRM Idol website for more coverage of the winners. The Winners...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=gZs044iBl3A:YbaB33TCCVs:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=gZs044iBl3A:YbaB33TCCVs:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=gZs044iBl3A:YbaB33TCCVs:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=gZs044iBl3A:YbaB33TCCVs:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=gZs044iBl3A:YbaB33TCCVs:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=gZs044iBl3A:YbaB33TCCVs:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/gZs044iBl3A" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2011/11/the-voters-speak-crm-idol-2011-announces-winners-who-voted.html tag:typepad.com,2003:post-6a00d83452eab969e20154365a0aad970c 2011-10-23T10:49:32-04:00 2011-10-23T10:49:36-04:00 Paul G. Okay everyone, I'm going to have this as my only post or at least the one at the top of the page for the next 10 days through 6pm on October 31, 2011. What you see here is the 4...<br/> <br/> The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg<div class="feedflare"> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=ljRYynQiNT0:wh5L51DJYuM:yIl2AUoC8zA"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=yIl2AUoC8zA" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=ljRYynQiNT0:wh5L51DJYuM:V_sGLiPBpWU"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=ljRYynQiNT0:wh5L51DJYuM:V_sGLiPBpWU" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=ljRYynQiNT0:wh5L51DJYuM:qj6IDK7rITs"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?d=qj6IDK7rITs" border="0"></img></a> <a href="http://feeds.feedburner.com/~ff/Pgreenblog?a=ljRYynQiNT0:wh5L51DJYuM:F7zBnMyn0Lo"><img src="http://feeds.feedburner.com/~ff/Pgreenblog?i=ljRYynQiNT0:wh5L51DJYuM:F7zBnMyn0Lo" border="0"></img></a> </div><img src="http://feeds.feedburner.com/~r/Pgreenblog/~4/ljRYynQiNT0" height="1" width="1"/> http://the56group.typepad.com/pgreenblog/2011/10/crm-idol-2011-the-polls-are-now-officially-open.html