Customers of Please Hold Advertising pose for picture

Happy Please Hold customers gather for BNI breakfast at Marriott Hotel in Miami on February 14, 2013.  From left to right, Dr. Bruce Greenstein of Greenstein Dental, Aky Serna of ASC Pharmacy, Regina Zelonker, The Law Office of Regina Zelonker, Barry Simons, The Law Office of Barry L. Simons.

We would like to congratulate Mr. Luigi Boria, president and founder of The Wise Computer, on his recent victory to the office of Mayor of Doral.  Please Hold is proud to have Mr. Boria as a client since 2002.  He is a man of his word and a business visionary.

The Wise Computer website.

Luigi Boria website.

Automated Attendant:
Call any bank, major corporation or utilities company and there’s a good chance your call will be answered by an Auto Attendant. This system answers calls, provides prompts for the various departments/extensions and routes calls to the appropriate party. So when you hear “Thank you for calling ____ Corporation. Please Press 1 for our Sales Department, 2 for Customer Service, etc.” That is the Auto Attendant System.

Voice Mail:
Whether it’s your cell phone or fancy business phone system, most voicemail works the same. When a call isn’t picked up by a live person, the voicemail system answers the call, plays a short greeting “Thanks for calling ____ Corporation. Sorry we missed your call…” and allows the caller to leave a message.

On-Hold Message:
A customer calls your business, your receptionist answers the phone, but needs to put the caller on-hold while they answer another call, search for info, or locate another associate…that’s where the on-hold message comes in. While your caller is on-hold, they will hear your custom Please Hold Message, highlighting your achievements, introducing new services, and sharing important company information. They will continue to hear the message until someone takes them off hold.

Each of these systems operates independently of the others, and a recording done for your on-hold message will only be heard when a caller is placed on hold. While our Please Hold equipment only provides On-Hold Messages, we are also equipped to provide professional recordings for your Automated Attendant and Voice Mail, should your phone system have those capabilities. We’ll be happy to tell you more about how Please Hold can give you a professional image for all your phone system needs. Contact us for more details!

We are happy to announce that Michael Biamonte, game announcer for the NBA Champions Miami Heat, has recorded the on hold message for Please Hold.

“We are obviously very excited to have Michael’s great voice on our phone system.  His level of professionalism and recognition are great for Please Hold”, said Carlos Garcia, President and founder of Please Hold.

You can listen to the on hold message by clicking this link.

TLC Residential is the largest provider of clean and sober living homes in the United States and a leader in the field of transitional living for individuals with drug and alcohol addiction.

We are proud to announce that Please Hold was recently contracted to record greetings for Polycom’s South American division in Buenos Aires, Argentina.  Polycom is worldwide  provider of VOIP phones and office communication products and solutions.

Because of our extensive experience in recording in both English and Spanish, Please Hold was sourced to provide a professional image enhancing recording for their auto attendant greeting.   You can listen to the actual recording here.