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term="gadgets"/><category term="gmail"/><category term="hardware"/><category term="inauguration"/><category term="infrastructure"/><category term="instant messaging"/><category term="insurance"/><category term="investment"/><category term="jave"/><category term="knowledge management"/><category term="labor"/><category term="libby"/><category term="libraries"/><category term="lies"/><category term="logistics"/><category term="macromm"/><category term="metadata"/><category term="micro-blogging"/><category term="navy"/><category term="netroots"/><category term="networks"/><category term="oil"/><category term="peak oil"/><category term="personnel"/><category term="phone hacking"/><category term="podcasting"/><category term="proofreaders"/><category term="race"/><category term="race relations"/><category term="recruiting"/><category term="sabotage"/><category term="satire"/><category term="schadenfreude"/><category term="science"/><category term="sem"/><category term="sequestration"/><category term="single payer"/><category term="smart card"/><category term="space"/><category term="sports"/><category term="supply-chain management"/><category term="tech policy"/><category term="technical support"/><category term="teleconfernces"/><category term="terrorism"/><category term="tools"/><category term="trade shows"/><category term="transportation"/><category term="tryanny"/><category term="whistle blowers"/><title type='text'>technoflak</title><subtitle type='html'>Retired PR consultant</subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default?alt=atom'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><link rel='next' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default?alt=atom&amp;start-index=26&amp;max-results=25'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>3048</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-6519198.post-8538130323842881078</id><published>2024-07-23T16:30:00.001-04:00</published><updated>2024-07-23T16:30:42.899-04:00</updated><title type='text'></title><content type='html'>&lt;h2 style=&quot;text-align: left;&quot;&gt;&lt;span style=&quot;background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 14px;&quot;&gt;How Trump&#39;s Project 2025 will affect investors: the SEC&amp;nbsp;&lt;/span&gt;&lt;/h2&gt;&lt;div style=&quot;text-align: left;&quot;&gt;From page 831:&lt;/div&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;&lt;/div&gt;&lt;blockquote&gt;&lt;div&gt;Eliminate all administrative proceedings (APs) within the SEC except&lt;/div&gt;&lt;div&gt;for stop orders related to defective registration statements. The SEC&lt;/div&gt;&lt;div&gt;enforcement system does not need to have both district court cases and&lt;/div&gt;&lt;div&gt;APs. Alternatively, respondents should be allowed to elect whether an&lt;/div&gt;&lt;div&gt;adjudication occurs in the SEC’s administrative law court or an ordinary&lt;/div&gt;&lt;div&gt;Article III federal court.24&amp;nbsp;&lt;/div&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;End the practice of delegating the decision to initiate an enforcement case.&lt;/div&gt;&lt;div&gt;The SEC Chairman—and possibly the U.S. Government Accountability&lt;/div&gt;&lt;div&gt;Office (GAO)—should study whether other Commission delegation of&lt;/div&gt;&lt;div&gt;authority to staff should be narrowed and whether sunsetting of such&lt;/div&gt;&lt;div&gt;delegation of authority should be required.&amp;nbsp;&lt;/div&gt;&lt;/blockquote&gt;&lt;p&gt;Obviously this is all calculated to weaken the SEC&#39;s ability to protect investors and call to account bad actors. Just what you would expect from a serial bankrupt like Trump.&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;https://static.project2025.org/2025_MandateForLeadership_FULL.pdf&quot; target=&quot;_blank&quot;&gt;PDF of the complete text of Project 2025&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;https://www.cnyhomepage.com/news/national-news/what-are-project-2025s-ties-to-the-trump-campaign/&quot; target=&quot;_blank&quot;&gt;What are Project 2025’s ties to the Trump campaign?&amp;nbsp;&lt;/a&gt;&lt;/p&gt;</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/8538130323842881078/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/8538130323842881078?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8538130323842881078'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8538130323842881078'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2024/07/how-trumps-project-2025-will-affect_17.html' title=''/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-4156021030980750576</id><published>2024-07-23T16:18:00.000-04:00</published><updated>2024-07-23T16:18:18.292-04:00</updated><title type='text'></title><content type='html'>&lt;h2 style=&quot;text-align: left;&quot;&gt;&amp;nbsp;&lt;span style=&quot;background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 14px;&quot;&gt;How Trump&#39;s Project 2025 will affect investors:&amp;nbsp;&lt;/span&gt;&lt;span style=&quot;color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;&quot;&gt;&lt;span style=&quot;font-size: 14px;&quot;&gt;Consolidated Audit Trail&amp;nbsp;&lt;/span&gt;&lt;/span&gt;&lt;/h2&gt;&lt;div&gt;&lt;span style=&quot;color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;&quot;&gt;&lt;span style=&quot;font-size: 14px;&quot;&gt;From page 831:&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;&quot;&gt;&lt;blockquote style=&quot;font-size: 14px;&quot;&gt;Terminate the Consolidated Audit Trail (CAT) program.&lt;/blockquote&gt;&lt;p style=&quot;font-size: 14px;&quot;&gt;From the &lt;a href=&quot;https://www.sec.gov/about/divisions-offices/division-trading-markets/rule-613-consolidated-audit-trail&quot; target=&quot;_blank&quot;&gt;SEC&lt;/a&gt;:&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;p style=&quot;font-size: 14px;&quot;&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p style=&quot;font-size: 14px;&quot;&gt;Rule 613 (Consolidated Audit Trail)&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 14px;&quot;&gt;The Commission adopted Rule 613 to create a comprehensive consolidated audit trail that would allow regulators to efficiently and accurately track all activity throughout the U.S. markets in National Market System (NMS) securities. Among other things, the rule requires the self-regulatory organizations (SROs) to jointly submit a plan – called an NMS plan – to create, implement and maintain a consolidated audit trail. The rule specifies the type of data to be collected and when the data is to be reported to a central repository.&lt;/span&gt;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Clearly the CAT program enables auditors to determine what is actually going on in a company. Given his many bankruptcies it is not difficult to understand why Trump and the people around him would not like this program, but it is a good thing for investors.&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 14px;&quot;&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;font-size: 14px;&quot;&gt;&lt;br /&gt;&lt;/p&gt;&lt;/span&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/4156021030980750576/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/4156021030980750576?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/4156021030980750576'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/4156021030980750576'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2024/07/how-trumps-project-2025-will-affect_23.html' title=''/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-7962838169648550180</id><published>2024-07-23T16:05:00.002-04:00</published><updated>2024-07-23T16:08:22.947-04:00</updated><title type='text'></title><content type='html'>&lt;h2 style=&quot;text-align: left;&quot;&gt;How Trump&#39;s Project 2025 will affect investors:&amp;nbsp;PCAOB and FINRA&amp;nbsp;&lt;/h2&gt;&lt;div style=&quot;text-align: left;&quot;&gt;&lt;div&gt;&lt;/div&gt;&lt;p&gt;From page 830:&amp;nbsp;&lt;/p&gt;&lt;blockquote&gt;&lt;div&gt;To reduce costs and improve transparency, due process, congressional oversight, and responsiveness, &lt;a href=&quot;https://pcaobus.org&quot; rel=&quot;nofollow&quot;&gt;PCAOB&lt;/a&gt; and &lt;a href=&quot;https://www.finra.org/#/&quot; target=&quot;_blank&quot;&gt;FINRA&lt;/a&gt; should be abolished, and their regulatory functions should be merged into the SEC.&amp;nbsp; &amp;nbsp;&lt;/div&gt;&lt;/blockquote&gt;&lt;p&gt;&amp;nbsp;&lt;a href=&quot;https://www.investopedia.com/terms/p/pcaob.asp&quot; target=&quot;_blank&quot;&gt;What Is the Public Company Accounting Oversight Board (PCAOB)?&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;The Public Company Accounting Oversight Board (PCAOB) is a non-profit organization that regulates auditors of publicly traded companies. The purpose of PCAOB is to minimize audit risk. In particular, the PCAOB oversees the audits of public companies, brokers, and dealers registered with the U.S. Securities and Exchange Commission (SEC)&lt;/p&gt;&lt;p&gt;KEY TAKEAWAYS:&lt;/p&gt;&lt;p&gt;The Public Company Accounting Oversight Board (PCAOB) is a non-profit organization that regulates audits of publicly traded companies to minimize audit risk.&lt;/p&gt;&lt;p&gt;The PCAOB was established at the same time as the Sarbanes-Oxley Act of 2002 to address the accounting scandals of the late 1990s.&lt;/p&gt;&lt;p&gt;The board protects investors and other stakeholders of public companies by ensuring that auditors follow strict guidelines.&amp;nbsp;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;&lt;a href=&quot;https://www.investopedia.com/terms/f/finra.asp&quot; target=&quot;_blank&quot;&gt;What Is the Financial Industry Regulatory Authority (FINRA)?&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;The Financial Industry Regulatory Authority (FINRA) is an independent, nongovernmental organization that writes and enforces the rules governing registered brokers and broker-dealer firms in the United States.&lt;/p&gt;&lt;p&gt;Its stated mission is &quot;to safeguard the investing public against fraud and bad practices.&quot; It is considered a self-regulatory organization.&lt;/p&gt;&lt;p&gt;FINRA was created as the result of the consolidation of the National Association of Securities Dealers (NASD) and the member regulation, enforcement, and arbitration operations of the New York Stock Exchange (NYSE) in 2007. The consolidation was meant to do away with overlapping or redundant regulation and reduce the cost and complexity of compliance.&amp;nbsp;&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Clearly these organizations were created in the aftermath of financial crashes to protect investors. Like so much from Trump&#39;s Project 2025, this is ill advised.&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;https://static.project2025.org/2025_MandateForLeadership_FULL.pdf&quot; target=&quot;_blank&quot;&gt;PDF of the complete text of Project 2025&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;https://www.cnyhomepage.com/news/national-news/what-are-project-2025s-ties-to-the-trump-campaign/&quot;&gt;What are Project 2025’s ties to the Trump campaign?&lt;/a&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/7962838169648550180/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/7962838169648550180?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/7962838169648550180'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/7962838169648550180'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2024/07/how-trumps-project-2025-will-affect.html' title=''/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-8545265049139823475</id><published>2024-07-23T15:36:00.000-04:00</published><updated>2024-07-23T15:36:12.194-04:00</updated><title type='text'></title><content type='html'>&lt;h2 style=&quot;height: 0px;&quot;&gt;Alice Marshall reads Trump&#39;s Project 2025 so you don&#39;t have to&lt;/h2&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;div&gt;I will be writing a series of posts on how Trump&#39;s Project 2025 affects investors, business, technology and science. I will be going into detail with page numbers for the benefit of those who share my fascination with this sort of information.&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/8545265049139823475/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/8545265049139823475?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8545265049139823475'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8545265049139823475'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2024/07/alice-marshall-reads-trumps-project.html' title=''/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-1130646322756742934</id><published>2019-11-13T16:17:00.000-05:00</published><updated>2019-11-13T16:25:09.715-05:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="Alice Marshall"/><category scheme="http://www.blogger.com/atom/ns#" term="books"/><category scheme="http://www.blogger.com/atom/ns#" term="politics"/><title type='text'>Precinct captiain&#39;s guide to political victory</title><content type='html'>I wrote a book, you should read it, it will save America.&lt;br /&gt;
&lt;a href=&quot;https://www.amazon.com/precinct-captains-guide-political-victory-ebook/dp/B01M4IG914/ref=sr_1_1?s=digital-text&amp;amp;ie=UTF8&amp;amp;qid=1478469506&amp;amp;sr=1-1&amp;amp;keywords=precinct+captain%27s+guide+to+political+victory&quot;&gt;The precinct captain&#39;s guide to political victory&lt;/a&gt;</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/1130646322756742934/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/1130646322756742934?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/1130646322756742934'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/1130646322756742934'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2019/11/precinct-captiains-guide-to-political.html' title='Precinct captiain&#39;s guide to political victory'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-8311271503377661478</id><published>2015-07-06T13:40:00.001-04:00</published><updated>2015-07-06T13:40:35.701-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="DC"/><category scheme="http://www.blogger.com/atom/ns#" term="healthcare"/><category scheme="http://www.blogger.com/atom/ns#" term="politics"/><category scheme="http://www.blogger.com/atom/ns#" term="single payer"/><title type='text'>Bringing a single payer healthcare system to DC</title><content type='html'>I have retired from PR and have decided to work full time to bring a single payer healthcare system to DC. Under Obama&#39;s Affordable Care Act states, including DC, can create their own single payer systems. Such a system would save DC taxpayers millions or dollars in addition to guaranteeing healthcare to every DC resident. It is cheaper for the entire city to self insure itself that pay millions of dollars to private health insurance companies in addition to contracting with providers. 

It would save residents of DC millions of dollars to pay a reasonable healthcare tax, such as Canadians do, rather than extortionate health insurance premiums. Follow my work at &lt;a href=&quot;https://medium.com/@PrestoVivace/&quot;&gt;Alice Marshall on Medium&lt;/a&gt;. Contact me at marshall@prestovivace.biz if you would like to help.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/8311271503377661478/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/8311271503377661478?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8311271503377661478'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8311271503377661478'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2015/07/bringing-single-payer-healthcare-system.html' title='Bringing a single payer healthcare system to DC'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-8660885458771521832</id><published>2013-06-07T12:01:00.000-04:00</published><updated>2013-06-07T12:01:05.474-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="online communications"/><category scheme="http://www.blogger.com/atom/ns#" term="public relations"/><title type='text'>Visit us at our new address</title><content type='html'>&lt;a href=&quot;http://prestovivace.biz/wordpress/&quot;&gt;Presto Vivace Blog&lt;/a&gt; has moved, it is now part of &lt;a href=&quot;http://prestovivace.biz/&quot;&gt;our corporate site&lt;/a&gt;.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/8660885458771521832/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/8660885458771521832?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8660885458771521832'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8660885458771521832'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/06/visit-us-at-our-new-address.html' title='Visit us at our new address'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-2238564443541058986</id><published>2013-05-23T14:49:00.000-04:00</published><updated>2013-05-23T14:49:18.602-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="customer relations"/><category scheme="http://www.blogger.com/atom/ns#" term="customer service"/><category scheme="http://www.blogger.com/atom/ns#" term="online reputation management"/><category scheme="http://www.blogger.com/atom/ns#" term="Twitter"/><title type='text'>How Twitter transformed customer service</title><content type='html'>Technology support is notorious for its poor quality. Early on in the history of the Internet management decided that customer relations was not a core function of a company and that it could be outsourced. The consequence of this was that customer service was reduced to statistics, how many calls were handled and how quickly were issues resolved. Much hung upon the definition of resolved.&lt;br /&gt;
&lt;br /&gt;
Whether technical support of billing issues, customers were confronted with telephone trees that were as time consuming as they were confusing. Technical support became the subject of bitter humor. Everybody knew it was bad, but since everyone had horrible customer support companies could get away with it.&lt;br /&gt;
&lt;br /&gt;
Until Twitter.&lt;br /&gt;
&lt;br /&gt;
All of a sudden your company&#39;s horrible customer service became a public embarrassment. At first PR people where hired to handle customer service issues on Twitter, until companies figured out that Twitter had to be integrated into their customer service response.&lt;br /&gt;
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But what companies have &lt;b style=&quot;font-style: italic;&quot;&gt;still &lt;/b&gt;failed to comprehend is that customer service&lt;i style=&quot;font-weight: bold;&quot;&gt; is &lt;/i&gt;a core function of any company. Customer service&lt;i style=&quot;font-weight: bold;&quot;&gt; is &lt;/i&gt;public relations, it is how your company relates to the public and how the public experiences your brand. If customer service is poor your brand suffers.&lt;br /&gt;
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When your company outsources customer service, and makes clear that customer service is a dead end job for employees with no future in the company, you are saying that customers are not important. The larger implications of Twitter customer service issues have yet to be understood.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/2238564443541058986/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/2238564443541058986?isPopup=true' title='2 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/2238564443541058986'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/2238564443541058986'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/how-twitter-transformed-customer-service.html' title='How Twitter transformed customer service'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>2</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-6444025937280943245</id><published>2013-05-21T23:17:00.000-04:00</published><updated>2013-05-22T21:13:46.563-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="digital media"/><category scheme="http://www.blogger.com/atom/ns#" term="facebook"/><category scheme="http://www.blogger.com/atom/ns#" term="NetSquared DC"/><category scheme="http://www.blogger.com/atom/ns#" term="online communications"/><category scheme="http://www.blogger.com/atom/ns#" term="Potomac Tech Culture"/><category scheme="http://www.blogger.com/atom/ns#" term="radio"/><category scheme="http://www.blogger.com/atom/ns#" term="Twitter"/><category scheme="http://www.blogger.com/atom/ns#" term="WAMU"/><title type='text'>Behind the scenes at Metro Connection</title><content type='html'>&lt;a href=&quot;http://www.meetup.com/net2dc/events/111085402/?a=cp1.3_2&quot;&gt;May&#39;s NetSquared meeting&lt;/a&gt; was a behind the scenes look at &lt;a href=&quot;http://wamu.org/programs/metro_connection&quot;&gt;WAMU&#39;s Metro Connecton&lt;/a&gt;. Producer Tara Boyle and host Rebecca Sheir explained how they and their team of freelance reporters put together they show. A theme is chosen and they work up a series of stories connected to that theme.&lt;br /&gt;
&lt;br /&gt;
For sources they use the &lt;a href=&quot;http://wamu.org/public_insight_network&quot;&gt;Public Insight Network&lt;/a&gt;, a database of individuals who are available to be sources. Anyone can list themselves. In the past they have used sources like Help A Reporter Out, but found it unwieldy. As a flack, I too have found it unwieldy.&lt;br /&gt;
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They also spoke about their use of their website and social media. Their website has evolved and continues to do so. They now want it to be a news source as well as hosting a mix of audio, text, and videos. While most of their audience continues to be on the air, they are pleased with the growth of their online audience. They have a &lt;a href=&quot;https://www.facebook.com/metroconnection.org&quot;&gt;Facebook page&lt;/a&gt; and a &lt;a href=&quot;https://twitter.com/wamumetro&quot;&gt;Twitter&lt;/a&gt; feed. It seems that the Facebook page is more for audience engagement while Twitter is also used for research and identifying possible sources. Sheir described Twitter as more diverse because it is all public. She noted with some displeasure that Facebook wants you to pay just to reach out to your subscribers. I share her displeasure.&lt;br /&gt;
&lt;br /&gt;
Edit -&lt;br /&gt;
Joe Logon writes his account of the evening: &lt;a href=&quot;http://blog.joelogon.com/2013/05/so-thats-what-they-look-like-behind.html&quot;&gt;So That&#39;s What They Look Like: Behind the Scenes of WAMU&#39;s Metro Connection (NetSquared DC Meetup)&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://www.netsquared.org/blogs/elijah#.UZ1sgaK1Hgs&quot;&gt;Elijah&#39;s blog at NetSquared&lt;/a&gt;</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/6444025937280943245/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/6444025937280943245?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/6444025937280943245'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/6444025937280943245'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/behind-scenes-at-metro-connection.html' title='Behind the scenes at Metro Connection'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-7736316809425681352</id><published>2013-05-16T12:04:00.000-04:00</published><updated>2013-05-16T12:04:40.185-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="facebook"/><category scheme="http://www.blogger.com/atom/ns#" term="inbound marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="marcomm"/><category scheme="http://www.blogger.com/atom/ns#" term="marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="online communications"/><category scheme="http://www.blogger.com/atom/ns#" term="social media"/><title type='text'>To Facebook or not to Facebook</title><content type='html'>Judging from the results of my survey every business should be on Facebook. It is by far the largest social network. So why do I continue to stay away from Facebook except for personal use? I just don&#39;t think that it is the correct venue. Selling software on Facebook would be a little like selling software at the dog park. The decision makers may all be there, but the atmosphere just is not right.&lt;br /&gt;
&lt;br /&gt;
Not a single respondent named Facebook as a source of tech news, while both Twitter and LinkedIn were. This reflects my own view that business conversations take place on Twitter and LinkedIn, not Facebook.&lt;br /&gt;
&lt;br /&gt;
If you are a politician, celebrity, or non-profit, you do need to be on Facebook. People like to discuss and promote their favorite causes on Facebook.&lt;a href=&quot;https://www.facebook.com/wildflowercenter&quot;&gt; The Ladybird Johnson Wildflower Center&lt;/a&gt;&amp;nbsp;is a great example of the effective use of Facebook by a non-profit. Gorgeous pictures of wildflowers help promote the use of native species of plants.&lt;br /&gt;
&lt;br /&gt;
The other problem with Facebook is that they want you to pay for access to your subscribers. It is not enough that users subscribe to your feed, Facebook has a weird algorithm that determines what users actually see. In order to get past that algorithm, you have to pay. That might be worth it for a non-profit or politician, but not a technology company. You are better off using Twitter and LinkedIn to push out content.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/7736316809425681352/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/7736316809425681352?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/7736316809425681352'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/7736316809425681352'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/to-facebook-or-not-to-facebook.html' title='To Facebook or not to Facebook'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-3483119060819706561</id><published>2013-05-14T13:14:00.000-04:00</published><updated>2013-05-17T11:46:20.427-04:00</updated><title type='text'>Survey Results: What Tech Washington Reads</title><content type='html'>Given the small number of responses (fewer than 50), I cannot regard my survey as statistically significant. Having said that, the results are not without interest.&lt;br /&gt;
&lt;br /&gt;
Most of the respondents were commercial sector, only one civil servant, a retired civil servant, a writer, a political activist, and two journalists. This is not surprising given that I aimed the survey at small entrepreneurs.&lt;br /&gt;
&lt;br /&gt;
By far the most popular source of tech news is corporate web sites. This is in line with previous surveys and is a result that never ceases to amaze me. Clearly it behooves companies to pay attention to their website as people look to it as their preferred source of news. Close behind is the Google News Alert. Clearly everyone is their own executive editor. Subject matter rules, if you have the correct key words in your copy, you will get the traffic. We pay attention to &lt;a href=&quot;http://searchengineland.com/guide/what-is-seo&quot;&gt;SEO&lt;/a&gt; for a reason.&lt;br /&gt;
&lt;br /&gt;
The remaining preferred sources of news, in descending order:&lt;br /&gt;
Federal Computer Week&lt;br /&gt;
New York Times&lt;br /&gt;
Wall Street Journal&lt;br /&gt;
Government Computer News&lt;br /&gt;
CNET&lt;br /&gt;
Wired Magazine&lt;br /&gt;
Washington Post&lt;br /&gt;
USA Today&lt;br /&gt;
Government Technology Magazine&lt;br /&gt;
Federal Times&lt;br /&gt;
CIO Magazine&lt;br /&gt;
Google Tech News&lt;br /&gt;
PC Magazine&lt;br /&gt;
The Economist&lt;br /&gt;
Washington Business Journal&lt;br /&gt;
Financial Times&lt;br /&gt;
Bloomberg&#39;s&lt;br /&gt;
Forbes&lt;br /&gt;
Time&lt;br /&gt;
Public CIO&lt;br /&gt;
Defense News&lt;br /&gt;
MIT Tech Review&lt;br /&gt;
CNN Tech&lt;br /&gt;
Inc Magazine&lt;br /&gt;
The Pew Internet &amp;amp; American Life Project&lt;br /&gt;
Potomac Tech Wire&lt;br /&gt;
MSNBC.com&lt;br /&gt;
PC World&lt;br /&gt;
WTOP&lt;br /&gt;
Amtower Federal Direct&lt;br /&gt;
Dorobek Insider&lt;br /&gt;
Corporate Press Releases&lt;br /&gt;
&lt;br /&gt;
I also asked respondents to volunteer other sources of news which I had not listed and received the following replies:&lt;br /&gt;
Industry Analyst&lt;br /&gt;
LinkedIn&lt;br /&gt;
GovLoop&lt;br /&gt;
The Verge, Ars Technica, Twitter &lt;br /&gt;
And:&lt;br /&gt;
&lt;blockquote class=&quot;tr_bq&quot;&gt;
Too many left off the list to specify here. Essentially, the list needs 
to be upgraded to include many more web-based sources. For me, as a 
developer, &lt;a href=&quot;http://www.smashingmagazine.com/&quot;&gt;Smashing Magazine&lt;/a&gt; would rank high on the list.&lt;/blockquote&gt;
And finally:&lt;br /&gt;
&lt;blockquote class=&quot;tr_bq&quot;&gt;
None of the above, they are useless for my business. I had to create 
custom Google Alerts, and even those miss the mark.  Creative Cow, 
Videomaker.com, Redshark News, the NAB show, and newsletters from 
various sites with products I am interested in.&lt;/blockquote&gt;
&lt;br /&gt;
I always find the &quot;other&quot; responses the most useful in my work as a PR practitioner.&amp;nbsp; &lt;br /&gt;
&lt;br /&gt;
No surprises in the section on favorite business and tech blogs, Slashdot and Tech Crunch were the overwhelming favorites. Other favorites in descending order:&lt;br /&gt;
Ars Technica&lt;br /&gt;
Tech Dirt&lt;br /&gt;
Boing Boing&lt;br /&gt;
Read/Write Web&lt;br /&gt;
Joel on Software&lt;br /&gt;
None - that is don&#39;t read blogs&lt;br /&gt;
CMS Wire&lt;br /&gt;
Schneier on Security&lt;br /&gt;
Coding Horror&lt;br /&gt;
and, pleasantly enough, one respondent reads Presto Vivace Blog&lt;br /&gt;
Other blogs that were mentioned:&lt;br /&gt;
Bill Salm, Gizmodo, and Hacker News (YC)&lt;br /&gt;
&lt;br /&gt;
I just put a space for respondents to lists their favorite business and technology podcasts, as I don&#39;t listen to podcasts. Responses included CNN, Paul Castain, and In Beta. One respondent said, &lt;em&gt;&quot;Those related to tutorials for the software that I use, but even those are rare. Podcasts are otherwise a waste of time, since you can&#39;t &quot;speed read&quot; and skip the jabber fluff, ads and jingles, or go straight to what you want to know very easily. News podcasts are too long, with too many stories. Each story should be a single file, so we can cut to the chase what we want to know without having to waste with the useless stuff.&quot;&lt;/em&gt;&lt;br /&gt;
&lt;br /&gt;
Most respondents don&#39;t like aggregators, None was the most popular response, closely followed by Reddit. Clearly Reddit has arrived. PR practitioners must pay attention to Reddit, but be very careful. I am going to write a post about how to handle Reddit. The other poplar aggregators in descending order:&lt;br /&gt;
Govloop&lt;br /&gt;
The Federal Contractor Network&lt;br /&gt;
Techmeme&lt;br /&gt;
In &quot;other&quot;, I received the following responses:&lt;br /&gt;
LinkedIn&lt;br /&gt;
and &lt;em&gt;&quot;More time wasting fluff sites.&quot;&lt;/em&gt;

&lt;br /&gt;
&lt;em&gt;&lt;br /&gt;&lt;/em&gt;
Facebook is by far the most popular social network. Although, had I included LinkedIn as a choice it might have been the favorite. As it is, it was volunteered by two respondents, and mentioned in the &quot;other&quot; choice throughout this survey. LinkedIn is the community where people talk about their work. Govloop the other network marked by respondents.&lt;br /&gt;
&lt;br /&gt;
In discussion groups by far the most popular choice was None. However, in the &quot;other&quot; section respondents mentioned P4hotel, LinkedIn, XML-Dev XSLT DITA, &lt;em&gt;&quot;Yahoogroups for specific industry issues and software&quot;&lt;/em&gt; and, &lt;em&gt;&quot;LinkedIn and Ohio University/Vanderbilt University alumni discussion groups.&quot;&lt;/em&gt;&lt;br /&gt;
&lt;br /&gt;
The biggest change from previous years is the shift away from the Washington Post. Now that &lt;a href=&quot;http://robpegoraro.com/&quot;&gt;Rob Pegoraro&lt;/a&gt; and other reporters have left, their readers have moved to other sources of tech news.&lt;br /&gt;
&lt;br /&gt;
There were far too few respondents for this survey to be statistically significant. Some news sites are conspicuous by their absence in the responses. The only thing I would read into that is that this survey had too small a sample to be considered as serious market research. But it is not without interest.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/3483119060819706561/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/3483119060819706561?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/3483119060819706561'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/3483119060819706561'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/survey-results-what-tech-washington.html' title='Survey Results: What Tech Washington Reads'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-4761379402613385116</id><published>2013-05-07T21:33:00.002-04:00</published><updated>2013-05-07T21:33:42.805-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="facebook"/><category scheme="http://www.blogger.com/atom/ns#" term="LinkedIn"/><category scheme="http://www.blogger.com/atom/ns#" term="Potomac Tech Culture"/><category scheme="http://www.blogger.com/atom/ns#" term="social media"/><category scheme="http://www.blogger.com/atom/ns#" term="Twitter"/><title type='text'>What Washington reads, preliminary survey results</title><content type='html'>I am still collecting responses to my survey of &lt;a href=&quot;http://www.surveymonkey.com/s/WRV3ZGV&quot;&gt;What Tech Washington Read&lt;/a&gt;s; but I thought that one response was worth sharing. I asked which social networks respondents preferred, Facebook, Twitter, or Google Plus (I foolishly left out LinkedIn). One responded thus:&lt;br /&gt;
&lt;div&gt;
&lt;br /&gt;
&lt;div&gt;
&lt;br /&gt;&lt;/div&gt;
&lt;/div&gt;
&lt;blockquote&gt;
All the above have been taken over by ads and internet marketers. They are no longer social sites, but anti-social ad networks. Farcebook is the biggest farce of the bunch with impossible clutter to wade through, and Twitter is stuffed with compulsive twits. No thanks!&lt;/blockquote&gt;
Clearly it behooves marketers to tread lightly. I am still collecting responses, you can participate &lt;a href=&quot;http://www.surveymonkey.com/s/WRV3ZGV&quot;&gt;here&lt;/a&gt;.

</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/4761379402613385116/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/4761379402613385116?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/4761379402613385116'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/4761379402613385116'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/what-washington-reads-preliminary.html' title='What Washington reads, preliminary survey results'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-299674371814776849</id><published>2013-05-06T14:34:00.000-04:00</published><updated>2013-05-06T14:34:14.782-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="market research"/><category scheme="http://www.blogger.com/atom/ns#" term="Potomac Tech Culture"/><title type='text'>What is the best source of tech news?</title><content type='html'>&lt;br /&gt;
Every year &lt;a href=&quot;http://www.prestovivace.biz/&quot;&gt;Presto Vivace&lt;/a&gt; conducts a survey of local technology entrepreneurs about their preferred source of technology news. The results of this survey will be posted on this blog.. This survey is not just helpful to me, but to the entire community in understanding where the technology conversation is taking place.&lt;br /&gt;
&lt;br /&gt;
Here is a link to the survey: &lt;a href=&quot;http://www.surveymonkey.com/s/WRV3ZGV&quot;&gt;What Tech Washington Reads&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
Thanks for your participation!&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/299674371814776849/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/299674371814776849?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/299674371814776849'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/299674371814776849'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/what-is-best-source-of-tech-news.html' title='What is the best source of tech news?'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-8640802883368400046</id><published>2013-05-03T16:49:00.000-04:00</published><updated>2013-05-03T16:49:02.037-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="Advertising"/><category scheme="http://www.blogger.com/atom/ns#" term="facebook"/><category scheme="http://www.blogger.com/atom/ns#" term="marcomm"/><category scheme="http://www.blogger.com/atom/ns#" term="marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="social media"/><category scheme="http://www.blogger.com/atom/ns#" term="YouTube"/><title type='text'>How to creat viral content for social media</title><content type='html'>Judging from my Facebook feed, the chances of a 

business creating viral content are not good. People are 

interested in promoting their causes, political, social, 

cultural, and religious. They are not interested in 

promoting brands.&lt;br /&gt;
&lt;br /&gt;
It is far more realistic to use your social channels, 

Facebook, YouTube, etc., as a way to strengthen existing 

relationships and give prospects a low pressure way to 

get to know you. You want your social media campaign to 

help with customer retention and lead generation. If you 

achieve these goals you have succeeded.&lt;br /&gt;
&lt;br /&gt;
However, if you are determined to see your content on 

the front page of the Intenet as it were, there are ways to 

increase the possibility of that happening; go cute, go for 

humor, or go for inspiration.&lt;br /&gt;
&lt;br /&gt;
&amp;nbsp;Adopting a cute mascot is a great way to gain attention, 

the Linux Penguin is an excellent example of this. Stay 

away from the obscure and difficult to pronounce. Free 

software&#39;s Gnu has never had the same box office appeal.&lt;br /&gt;
&lt;br /&gt;
Humor is an excellent way to get attention, 

&lt;em&gt;&lt;strong&gt;if&lt;/strong&gt;&lt;/em&gt; you remember the 

golden rule of humor: good humor invites people in. It is 

good to laugh at yourself; it is never acceptable to laugh 

at others. Leave that to comedians and cartoonists. The 

&lt;a href=&quot;http://www.youtube.com/watch?v=SNOvNrZ6S_E&quot;&gt;classic Joe Izuzu commercial&lt;/a&gt; poked fun at the 

exaggerated claims of car salesmen while at the same 

time communicating that Izuzu offers excellent value for 

the price.&lt;br /&gt;
&lt;br /&gt;
Inspiration is a great approach if you can get it right. Avoid empty inspirational proverbs that can make you look presumptuous and ridiculous. The recent &lt;a href=&quot;http://www.youtube.com/watch?v=litXW91UauE&quot;&gt;

Dove real beauty&lt;/a&gt;&amp;nbsp;ad is an excellent example of appealing to inspiration. The commercial says that women are more beautiful than they give themselves credit for, which is a wonderful message. This commercial has over 

two million views on YouTube, an outstanding success.&lt;br /&gt;
&lt;br /&gt;
It is better to set realistic goals for your social media 

campaign to build community and generate leads. But it is 

possible to create a viral campaign.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/8640802883368400046/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/8640802883368400046?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8640802883368400046'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/8640802883368400046'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/how-to-creat-viral-content-for-social.html' title='How to creat viral content for social media'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-2935208982067287147</id><published>2013-05-03T13:20:00.000-04:00</published><updated>2013-05-03T13:20:42.973-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="Advertising"/><category scheme="http://www.blogger.com/atom/ns#" term="inbound marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="marcomm"/><category scheme="http://www.blogger.com/atom/ns#" term="marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="online communications"/><category scheme="http://www.blogger.com/atom/ns#" term="SEO"/><title type='text'>You can&#39;t manufacture back links</title><content type='html'>Recently, this blogger has received requests to run guest posts. Clearly, marketers have read all the SEO literature, attended the webinars, gone to the conferences, and are ready to manufacture back links. I don&#39;t think this is possible.&lt;br /&gt;
&lt;br /&gt;
None of the blogs I read, and I read a great many, have guest posts. This indicates to me that bloggers are not interested in running guest posts. There are online publications that consist entirely of marketer&#39;s donated work. I am not enthusiastic about these. I am also concerned that Google&#39;s new algorithm will punish promiscuous back links.&lt;br /&gt;
&lt;br /&gt;
When SEO advice contradicts your experience of the web, trust your experience.&lt;br /&gt;
&lt;br /&gt;
There is a way to drive traffic to your site, buy it. You can purchase online advertising at the news publication &amp;nbsp;your prospects read. If you don&#39;t know what they read, ask them. Send out a survey. A survey is a great way to learn more about your customers and prospects. People like it when you ask for their opinion.&lt;br /&gt;
&lt;br /&gt;
You could purchase a sponsored link on the homepage of their user group or trade association. That way you could get their attention in a way that builds community.&lt;br /&gt;
&lt;br /&gt;
Or if cash flow is a problem, you could purchase a sponsored link at Reddit for as little as $20.&lt;br /&gt;
&lt;br /&gt;
Advertising is SEO neutral, but it drives traffic to your site and generates leads, and that was the object wasn&#39;t it?</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/2935208982067287147/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/2935208982067287147?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/2935208982067287147'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/2935208982067287147'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/you-cant-manufacture-back-links.html' title='You can&#39;t manufacture back links'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-1836261881314110051</id><published>2013-05-02T14:54:00.002-04:00</published><updated>2013-05-02T14:54:52.239-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="inbound marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="macromm"/><category scheme="http://www.blogger.com/atom/ns#" term="marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="online communications"/><category scheme="http://www.blogger.com/atom/ns#" term="social media"/><category scheme="http://www.blogger.com/atom/ns#" term="Twitter"/><title type='text'>Twitter is the new RSS</title><content type='html'>Gone are the days when we eagerly read each others blogs. People, at least tech people in the Potomac area, seem more focused in their reading. Twitter appears to be where engagement is taking place.&lt;br /&gt;
&lt;br /&gt;
Subscribing to someone&#39;s twitter feed is such a tiny commitment that people are more likely to make it. Therefore, a Twitter account becomes a crucial tool for engaging prospects and building community. Use your Twitter account to promote your blog posts and other content.&lt;br /&gt;
&lt;br /&gt;
Twitter is the online version of the pre-meeting social. It is a chance to meet people in a relaxed setting. Your Twitter content should mirror your pre-meeting chatter; it is OK to complain about the traffic, but you want to maintain a professional tone.&lt;br /&gt;
&lt;br /&gt;
I like agricultural metaphors, and if you think of blog posts as seeds, then Twitter is the watering can.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/1836261881314110051/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/1836261881314110051?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/1836261881314110051'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/1836261881314110051'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/twitter-is-new-rss.html' title='Twitter is the new RSS'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-6272455692503704813</id><published>2013-05-01T12:02:00.000-04:00</published><updated>2013-05-01T12:02:19.341-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="media relations"/><title type='text'>Media relations in hard times</title><content type='html'>&lt;a href=&quot;http://sulia.com/robpegoraro/f/15eca1e8-c62d-435b-90e4-0626f6084979/&quot;&gt;Rob Pegoraro&lt;/a&gt; has heard about a disturbing trend:&lt;br /&gt;
&lt;blockquote&gt;
I learned a few things, none more disturbing than this: That some journalists--mostly tech freelancers, I was told--now regularly ask publicists to tweet out links to their work, noting that they get paid by how much traffic their stories generate. &lt;/blockquote&gt;
Not a proud moment for the reporter, but as Pegoraro suggests, perfectly predictable. For the record, no one has asked me to do this.&lt;br /&gt;
&lt;br /&gt;
A healthy news industry is in the interest of flacks. Therefore, we would be well advised to promote links to reporters in our respective fields whether or not they have written favorably about our clients. At a time when more and more positions are being cut, it is in our interest to demonstrate the news value of our practice area by driving up traffic to those stories.&lt;br /&gt;
&lt;br /&gt;
And let us be realistic, reporters and editors are human. They are far more likely to open the email from someone who consistently promotes their work.&lt;br /&gt;
&lt;br /&gt;
However, the practice of paying reporters based on page views is a poisonous one. It is not simply that the skills of reporting a story are different from the skills of promotion. It is only a question of time before some PR firm writes a bot that will artificially boost page views. It would work like a slow motion denial of service attack, boosting pages views without crashing the server. Measuring reporters by page views is simply asking for trouble.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/6272455692503704813/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/6272455692503704813?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/6272455692503704813'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/6272455692503704813'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/05/media-relations-in-hard-times.html' title='Media relations in hard times'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-2695898865550466689</id><published>2013-04-30T14:10:00.000-04:00</published><updated>2013-04-30T14:10:26.036-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="online communications"/><category scheme="http://www.blogger.com/atom/ns#" term="online reputation management"/><category scheme="http://www.blogger.com/atom/ns#" term="public relations"/><category scheme="http://www.blogger.com/atom/ns#" term="social media"/><category scheme="http://www.blogger.com/atom/ns#" term="Twitter"/><title type='text'>Wrong channel miscommunications</title><content type='html'>By now we are all familiar with the unfortunate person on Twitter who accidentally uses the company account when they meant to use their personal account to say something. To reduce the chance of this happening I always use a different browser for client work, that way you are clear in your mind on what you are working on.&lt;br /&gt;
&lt;br /&gt;
Just one of those tips that makes online life easier.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/2695898865550466689/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/2695898865550466689?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/2695898865550466689'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/2695898865550466689'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/04/wrong-channel-miscommunications.html' title='Wrong channel miscommunications'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-6194152451580018101</id><published>2013-04-26T15:26:00.000-04:00</published><updated>2013-04-26T15:26:05.916-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="spam"/><title type='text'>Attention comment spammers</title><content type='html'>You can buy a sponsored link on Reddit for as little as $20. Or you could buy some paid search at your friendly neighborhood search engine. Or you could advertise on Twitter. There are many legitimate things you could do to drive traffic to your site. Unlike comment spam, these techniques would actually work.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/6194152451580018101/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/6194152451580018101?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/6194152451580018101'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/6194152451580018101'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/04/attention-comment-spammers.html' title='Attention comment spammers'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-9071569382793585873</id><published>2013-04-24T15:10:00.002-04:00</published><updated>2013-06-10T14:41:51.563-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="Potomac Tech Culture"/><title type='text'>New to me local tech blogs</title><content type='html'>&lt;a href=&quot;http://gsaprocessing.com/gsa-news-blog&quot;&gt;GSA News Blog&lt;/a&gt; from the Government Development Center&lt;br /&gt;
&lt;a href=&quot;http://www.sevillegovcon.com/blog/&quot;&gt;&lt;br /&gt;&lt;/a&gt;
&lt;a href=&quot;http://www.sevillegovcon.com/blog/&quot;&gt;Seville Government Consulting Blog&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://smallgovcon.com/author/stevenkoprince/&quot;&gt;Small Government Contractors&lt;/a&gt;, Legal news and notes for small government contractors Published by Steven Koprince&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://advantagebuildingcontractors.com/hatties-hammer/&quot;&gt;Hattie&#39;s Hammer&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://www.publiccontractinginstitute.com/blog/&quot;&gt;Public Contracting Institute &lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;https://gaggleamp.com/posts/&quot;&gt;GaggleAMP Blog&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://johnbell.typepad.com/&quot;&gt;The Digital Influence Mapping Project&lt;/a&gt; with John Bell&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://blog.jda.com/&quot;&gt;Supply Chain Nation&lt;/a&gt;, The Supply Chain blog from JDA&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://theviewfromlandmark.blogspot.com/&quot;&gt;The View from Landmark&lt;/a&gt;, Trends and issues in personal computing from Bud Stolker, a long-time PC consultant. The View from Landmark features tips and techniques to make time spent with your computer more productive and rewarding, commentary on new personal computer policies and trends, plain-English explanations of new hardware, software, and network designs and their relevance to you, and answers to common questions. There may be personal material interspersed if Bud believes it is of general interest. &lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://www.madwolf.com/News/Blog.aspx&quot;&gt;Madwolf Technologies&lt;/a&gt;, a managed services company&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://www.latista.com/category/comprehensive-field-management-software-blog/&quot;&gt;Latista&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://cdwsolutionsblog.com/&quot;&gt;CDW Solutions&lt;/a&gt; blog&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://www.claraview.com/blog&quot;&gt;Claraview&lt;/a&gt; Blog&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://craniumsoftworks.com/blog.aspx&quot;&gt;Cranium Softworks&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://blog.dataprise.com/&quot;&gt;Dataprise – CEO Blog&lt;/a&gt;, Dataprise CEO David E Eisner&#39;s Personal Blog&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://www.electrosoft-inc.com/electroblog/&quot;&gt;Electroblog&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://www.mediabarninc.com/blog/&quot;&gt;Mediabarn&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://expertchoice.com/blog/&quot;&gt;Expert Choice&lt;/a&gt;&lt;br /&gt;
&lt;br /&gt;
&lt;a href=&quot;http://blog.jinfonet.com/&quot;&gt;Jinfonet&lt;/a&gt;</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/9071569382793585873/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/9071569382793585873?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/9071569382793585873'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/9071569382793585873'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/04/new-to-me-local-tech-blog.html' title='New to me local tech blogs'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-4569123851768989019</id><published>2013-04-24T14:23:00.000-04:00</published><updated>2013-04-24T14:23:23.663-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="inbound marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="marcomm"/><category scheme="http://www.blogger.com/atom/ns#" term="marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="media relations"/><category scheme="http://www.blogger.com/atom/ns#" term="small business"/><category scheme="http://www.blogger.com/atom/ns#" term="social media"/><category scheme="http://www.blogger.com/atom/ns#" term="technology"/><title type='text'>Media relations for technology companies</title><content type='html'>First of all social media is a subset of media. Certainly special considerations apply to social media, but it should be treated as an aspect to your overall media relations effort.&lt;br /&gt;
&lt;br /&gt;
Start by identifying the reporters who cover your field. While it may sound counter intuitive, you should define your business as narrowly as possibly, at least for internal purposes. Your chances of placing a story will be greatly enhanced by sending it to the reporters who cover that precise beat.&lt;br /&gt;
&lt;br /&gt;
Get familiar with the reporters&lt;b&gt;&lt;i&gt; before&lt;/i&gt;&lt;/b&gt; you send them a pitch. If you don&#39;t have time to do that and run your business,&lt;a href=&quot;http://www.prestovivace.biz/&quot;&gt; hire a professional&lt;/a&gt;. Getting familiar with reporters is easier than ever. Almost all technology reporters are on Twitter, follow them. Even if you are not inclined to Twitter, you should have an account for listening purposes.&lt;br /&gt;
&lt;br /&gt;
If you are a small company, your chances of placing a story are more difficult that ever, With publishers cutting positions, the competition for remaining space is tougher than ever. On the other hand, you can just use a press release service to put your story out and at least it will be on the web to be picked up by search engines. You should also put it on your website, in html. For small news announcements, a blog post should suffice.&lt;br /&gt;
&lt;br /&gt;
Blog posts should occur regularly, not necessarily often, but predictably. Refreshing content gives people a reason to return to your site. Again, if you don&#39;t have time to blog regularly,&amp;nbsp;&lt;a href=&quot;http://www.prestovivace.biz/&quot;&gt;hire a professional&lt;/a&gt;.&lt;br /&gt;
&lt;br /&gt;
Now the big question, to Facebook or not to Facebook, that is the question. At this time I would say not if you don&#39;t want to. For software companies Facebook is still optional. If you are selling directly to consumers, I encourage you to set up a Facebook page and regularly update its content. If you don&#39;t have time, or are not inclined,&amp;nbsp;&lt;a href=&quot;http://www.prestovivace.biz/&quot;&gt;hire a professional&lt;/a&gt;.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/4569123851768989019/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/4569123851768989019?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/4569123851768989019'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/4569123851768989019'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/04/media-relations-for-technology-companies.html' title='Media relations for technology companies'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-5606590471514164682</id><published>2013-04-23T12:57:00.000-04:00</published><updated>2013-04-23T12:57:19.927-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="federal government"/><category scheme="http://www.blogger.com/atom/ns#" term="law enforcement"/><category scheme="http://www.blogger.com/atom/ns#" term="NIEM"/><category scheme="http://www.blogger.com/atom/ns#" term="standards"/><category scheme="http://www.blogger.com/atom/ns#" term="XML"/><title type='text'>NIEM 3.0 Public Review</title><content type='html'>The National Information Exchange Model (the data model used by law enforcement and first responders) has made &lt;a href=&quot;https://www.niem.gov/technical/coming-soon/Pages/Public-Review.aspx&quot;&gt;NIEM 3.0 available for public review&lt;/a&gt; from today until May 6, 2013. NIEM is looking for both technical and non-technical comments. If you have an opinion about this &lt;b&gt;&lt;i&gt;now&lt;/i&gt;&lt;/b&gt; is the time to comment</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/5606590471514164682/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/5606590471514164682?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/5606590471514164682'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/5606590471514164682'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/04/niem-30-public-review.html' title='NIEM 3.0 Public Review'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-375777466255280619</id><published>2013-04-18T12:58:00.000-04:00</published><updated>2013-04-18T12:58:55.233-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="copy writing"/><category scheme="http://www.blogger.com/atom/ns#" term="marcomm"/><category scheme="http://www.blogger.com/atom/ns#" term="online communications"/><category scheme="http://www.blogger.com/atom/ns#" term="SEO"/><title type='text'>The limits of keyword libraries</title><content type='html'>&lt;a href=&quot;https://twitter.com/georgevhulme/status/324305937101889536&quot;&gt;George Hulme&lt;/a&gt; explains it brilliantly:&lt;br /&gt;
&lt;br /&gt;
&lt;blockquote&gt;
it&#39;s the holistic optimized way to a solutions approach to communication utilization&lt;/blockquote&gt;
For paid search a proper keyword library is absolutely essential. However, using it for blogging and other online copy writing will produce the sort of copy that only a search engine bot could love..
</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/375777466255280619/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/375777466255280619?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/375777466255280619'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/375777466255280619'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/04/the-limits-of-keyword-libraries.html' title='The limits of keyword libraries'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-426479231483463226</id><published>2013-04-16T20:03:00.000-04:00</published><updated>2013-04-16T20:03:59.241-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="inbound marketing"/><category scheme="http://www.blogger.com/atom/ns#" term="marcomm"/><category scheme="http://www.blogger.com/atom/ns#" term="online communications"/><category scheme="http://www.blogger.com/atom/ns#" term="public relations"/><category scheme="http://www.blogger.com/atom/ns#" term="SEO"/><category scheme="http://www.blogger.com/atom/ns#" term="social media"/><category scheme="http://www.blogger.com/atom/ns#" term="social networking"/><category scheme="http://www.blogger.com/atom/ns#" term="Writing"/><title type='text'>Who is your audience?</title><content type='html'>Do you know the names of the reporters who cover your industry? If you are a flack you do; but if you are a business owner you might not. You might know who your favorite reporters are, but not everyone who covers your industry. You should know them (or hire &lt;a href=&quot;http://www.prestovivace.biz/&quot;&gt;someone who does know them&lt;/a&gt;). If those reporters are on Twitter, you need to follow them.&lt;br /&gt;
&lt;br /&gt;
You should follow your customers, your competitors, your employees (not to check up on them, but to learn from them, have some faith in your hiring process), industry analysts, and anyone prominent in your industry.&amp;nbsp;

&lt;br /&gt;
&lt;br /&gt;
Social media is your virtual store front window. It gives prospects and reporters a chance to view your business in a very low pressure manner. It gives them a preview of what to expect.&lt;br /&gt;
&lt;br /&gt;
Social media is the online version of the social hour before a business meeting. It is an occasion to exchange gossip and get to know people personally. In other words, social media is a chance to strengthen existing relationships and build new ones. That is why too much attention to SEO and search engines is so destructive. It diverts your attention from where it needs to be, on your human audience.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/426479231483463226/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/426479231483463226?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/426479231483463226'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/426479231483463226'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/04/who-is-your-audience.html' title='Who is your audience?'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-6519198.post-3789710613670052145</id><published>2013-04-16T17:07:00.000-04:00</published><updated>2013-04-16T17:07:01.515-04:00</updated><category scheme="http://www.blogger.com/atom/ns#" term="Potomac Tech Culture"/><title type='text'>Blog around the Potomac</title><content type='html'>Jessica Robertson gives us the &lt;a href=&quot;http://www.fedcommnetwork.blogspot.com/2013/04/getting-personal-with-government.html&quot;&gt;Federal Communicator&#39;s Toolbox for Personalization&lt;/a&gt;.&lt;br /&gt;
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&lt;span style=&quot;background-color: white; font-family: Verdana, Geneva, sans-serif; font-size: 13px; line-height: 23.03125px;&quot;&gt;Ben Licciardi talks about the &lt;a href=&quot;http://www.ppc.com/insights/our-blogs/blog-container/2013/02/07/search-interfaces-that-teach/&quot;&gt;searches that are as much about&amp;nbsp;&lt;/a&gt;&lt;/span&gt;&lt;a href=&quot;http://www.ppc.com/insights/our-blogs/blog-container/2013/02/07/search-interfaces-that-teach/&quot;&gt;&lt;span style=&quot;background-color: white; font-family: Verdana, Geneva, sans-serif; font-size: 13px; line-height: 23.03125px;&quot;&gt;&amp;nbsp;&lt;/span&gt;&lt;em style=&quot;background-color: white; border: 0px; font-family: Verdana, Geneva, sans-serif; font-size: 13px; line-height: 23.03125px; margin: 0px; padding: 0px; vertical-align: baseline;&quot;&gt;learning&lt;/em&gt;&lt;span style=&quot;background-color: white; font-family: Verdana, Geneva, sans-serif; font-size: 13px; line-height: 23.03125px;&quot;&gt;&amp;nbsp;and&amp;nbsp;&lt;/span&gt;&lt;em style=&quot;background-color: white; border: 0px; font-family: Verdana, Geneva, sans-serif; font-size: 13px; line-height: 23.03125px; margin: 0px; padding: 0px; vertical-align: baseline;&quot;&gt;problem-solving&lt;/em&gt;&lt;span style=&quot;background-color: white; font-family: Verdana, Geneva, sans-serif; font-size: 13px; line-height: 23.03125px;&quot;&gt;&amp;nbsp;as they are about&amp;nbsp;&lt;/span&gt;&lt;em style=&quot;background-color: white; border: 0px; font-family: Verdana, Geneva, sans-serif; font-size: 13px; line-height: 23.03125px; margin: 0px; padding: 0px; vertical-align: baseline;&quot;&gt;locating&lt;/em&gt;&lt;span style=&quot;background-color: white; font-family: Verdana, Geneva, sans-serif; font-size: 13px; line-height: 23.03125px;&quot;&gt;.&lt;/span&gt;&lt;/a&gt;&lt;br /&gt;
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Gary Climo explains that &lt;a href=&quot;http://www.emergent360.com/blog/article/big_data_part_4_of_5_no_prior_organization_necessary&quot;&gt;with Big Data setups, the rule is collect the data first and worry about it later&lt;/a&gt;.&lt;br /&gt;
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More of the local zeitgeist on &lt;a href=&quot;https://twitter.com/PrestoVivace/potomactech&quot;&gt;Potomac Tech Twitter list&lt;/a&gt;.</content><link rel='replies' type='application/atom+xml' href='http://technoflak.blogspot.com/feeds/3789710613670052145/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment/fullpage/post/6519198/3789710613670052145?isPopup=true' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/3789710613670052145'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/6519198/posts/default/3789710613670052145'/><link rel='alternate' type='text/html' href='http://technoflak.blogspot.com/2013/04/blog-around-potomac_16.html' title='Blog around the Potomac'/><author><name>Unknown</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry></feed>