Proofpoint Careers: Jobs in Security-as-a-Service, Cloud Computing, Big Data and More

Regional Sales Manager - St. Louis, KC

Tue, 21 May 2013 19:04:25 GMT

Based in the US out of St. Louis or Kansas City, Proofpoint is looking for a self-starting, responsible, mature, highly motivated Field Sales Representative who can work well with a team of corporate sales engineers, as well as individually with customers, partners and remote colleagues. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. Responsibilities include the ability to establish strong business relationships at the executive level, conducting sales presentations, coordinating multiple resources within an account and successfully closing business for Proofpoint. The successful candidate will possess strong business acumen, ability to build a strong business pipeline, accurately forecast and close business and have strong interpersonal and presentational skills. Responsibilities include: Focus on increasing market share for Proofpoint products through outbound telephone prospecting within large markets in IA, KS, MO, and NE. Plan, coordinate, and deliver web based product demos Convert prospects into sales by differentiating from the competition Work with System Engineers to prepare account strategies and plans Partner with the channel to drive incremental revenue Prepare activity and forecast reports as requested Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace Meet or exceed revenue quota Requirements: Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value Must be organized, detail and process oriented Must be a self-starter with the ability to work independently or in a team environment Ability to manage multiple tasks and use good judgment in resolving difficult issues Ability to coordinate Proofpoint resources to execute a complex sales strategy Working knowledge of Microsoft Office and web conferencing tools Ability to use CRM and other on-line tools effectively BA/BS or equivalent preferred 5+ years successful field sales experience in related field. Experience selling to IT departments and IT management is preferred Existing relationships within similar markets is preferred

Junior Spam Analyst

Tue, 21 May 2013 13:18:08 GMT

We are looking for a highly intelligent, driven person to join a dynamic group of people who are passionate about saving the world from the growing threat of e-mail messaging abuse. And we're competing against a very active, creative, and motivated adversary who was credited as sending over 40 trillion spam messages last year alone! If you're interested in helping us achieve our goal and rid the world of spam, we'd definitely like to speak with you. We offer a challenging environment that fosters creativity and rewards excellence. Special Requirement: Applicants must have an ability to read one or more of the following languages: Chinese, French, Japanese, German (in order of preference). So, please make note of this in your resume, cover letter, etc. Responsibilities include: Member of a creative, enthusiastic, and geographically-distributed team (in a 24/7/365 "follow the sun" model) that is responsible for identifying, parameterizing, and responding quickly to spam attacks levied against some of the world's largest organizations Provide responses and explanations to customers who request assistance through our ticketing system Analyze email messages reported by customers in order to determine correct classification (spam, bulk, ham) Be available in an on-call basis to analyze e-mail messages in non-English languages to determine correct classification (spam, bulk, ham) Perform deep analyses of spam message headers & structures to identify novel spam features, and design regular-expression (regex) based rules to detect those features Participate in attack post-mortems to improve the team’s response to threats Provide responses and explanations to customers in a positive, professional manner Analyze misclassified messages (spam and legitimate) and make updates to spam definitions to correct their classifications. Ad-hoc development of tools as necessary to aid/streamline analysis activities Help us define the landscape, prevalence, and evolution of messaging abuse, threats, and attacks by participating in future requirements definition discussions of our products Requirements: Familiarity with Unix environments and comfort with a range of Unix command line tools for manipulating and extracting content from text files Experience with Perl, especially advanced regular expressions and Unix command line invocations General familiarity with how mail delivery works, including SMTP Good grasp of algorithmic concepts in computer science (e.g., sorting, data structures, etc.) Willingness to play an important technical role that does NOT primarily involve development General curiosity about the headers and structure of email messages Demonstrated analytical and creative problem-solving abilities Willingness to interact with customers (web and occasionally phone-based support) to help resolve their issues Strong written and verbal communication skills, including the ability to convey highly technical information in an accessible manner Ability to work independently yet fully integrate with worldwide, remote teams Can-do attitude with a focus on problem solving, product quality, and a strong desire to get the job done BSCS or equivalent degree/experience

A/P Lead

Mon, 20 May 2013 21:54:59 GMT

Proofpoint is looking for an experienced Accounts Payable Lead who will take ownership of and be responsible for the accounts payable function. Ideal candidates will be self-driven and have the ability to coach and develop other A/P team member(s) in addition to working autonomously. There is significant data entry required in this position, however, the ideal candidate will be positioned for growth and advancement as the Team Leader to mentor and coach the team along with drive improvements and efficiencies in the AP processes. Supervisory experience is a plus. Candidates must have significant experience with Great Plains/Microsoft Dynamics and have utilized it within the last six months. This is a temp to perm role. Responsibilities include : Balance between individual contributor and coach Full cycle accounts payable processing; high volume matching, batching, coding and entering invoices into Great Plains/Microsoft Dynamics for US and Canada entities in accordance with company guidelines Review documentation to ensure accuracy and completeness Manage and prepare weekly check runs Research problem invoices, past due amounts, credits, etc. Work with approvers to ensure that invoices are approved in a timely manner Key point of contact in AP department and will work with other departments and/or outside vendors to resolve routine questions or problems. Reconcile General Ledger Accounts Manage receipt and retention of W-9 forms Manage annual 1099 reporting Continuously look for process improvements to increase efficiency Keeps supervisor informed of workload problems and/or issues Assist with other areas and projects as requested Requirements : High school graduate, 2 year degree in business or accounting a plus Minimum 5 years’ experience in accounts payable, some leadership experience a plus Working knowledge of Great Plains/Microsoft Dynamics Accounts Payable/Payables Management module, recent use within the last 6 months Act as the leader/coach and have “hands on” transactional responsibility as well Team player, department is very cohesive and works as a unit Strong verbal and written and communication skills Above average excel skills including experience with pivot tables, vlookup, concatenate and other formulas Detail oriented with analytical and problem solving skills Creation of desk procedures or training manuals a plus

Regional Channel Sales Manager - France

Mon, 20 May 2013 18:46:31 GMT

Proofpoint is looking for a self-starting, responsible, mature, highly motivated Channel Sales Manager to leverage Proofpoint’s channel partners for revenue growth. This role will demand interaction with executives and sales personnel at existing and prospective value added resellers, managed service providers, and systems integrators. Responsibilities include the ability to establish partner relationships at the executive level, conducting sales and sales training presentations, driving marketing projects, and assisting with sales qualification and closing when needed. This role requires strong cross functional leadership and excellent communications skills to drive consensus across multiple groups both at Proofpoint and at our partner organizations. The successful candidate will possess strong business acumen, ability to drive pipeline through resellers, and knowledge of one or more of the reseller channels Proofpoint participates in. Responsibilities include: Define and deploy plans to deepen interaction with existing channel partners Develop and execute strategy to recruit new channel partners to support channel growth Represent Proofpoint value propositions and solutions to resellers and other partners Plan, coordinate, and deliver in-person and web-based solution overviews and product demos Work closely with Proofpoint’s Channel Marketing organization to set channel partner targets, increase pipeline, and review progress Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace Meet or exceed channel bookings revenue quota Requirements: Channel Sales experience with email security, data loss prevention, archiving, eDiscovery, or Cloud/SaaS-based solutions Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value Must be organized, detail and process oriented Must be a self-starter with the ability to work independently or in a team environment Ability to manage multiple tasks and use good judgment in resolving difficult issues Ability to coordinate Proofpoint resources to execute a complex sales strategy Working knowledge of Microsoft Office and web conferencing tools Ability to use CRM and other on-line tools effectively BA/BS or equivalent preferred 5+ years successful channel sales experience in related field Existing relationships within similar markets is preferred Position requires travel in 2 or more weeks of each month Position has a dotted line relationship to VP Sales, Eastern Region

Regional Sales Manager - Southern CA

Mon, 20 May 2013 17:59:42 GMT

Based in the US out of Southern California (Orange County or San Diego) Proofpoint is looking for a self-starting, responsible, mature, highly motivated Field Sales Representative who can work well with a team of corporate sales engineers, as well as individually with customers, partners and remote colleagues. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. Responsibilities include the ability to establish strong business relationships at the executive level, conducting sales presentations, coordinating multiple resources within an account and successfully closing business for Proofpoint. The successful candidate will have possess a strong business acumen, ability to build a strong business pipeline, accurately forecast and close business and have strong interpersonal and presentational skills. Responsibilities include: Focus on increasing market share for Proofpoint products through outbound telephone prospecting within large markets Plan, coordinate, and deliver web based product demos Convert prospects into sales by differentiating from the competition Work with System Engineers to prepare account strategies and plans Partner with the channel to drive incremental revenue Prepare activity and forecast reports as requested Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace Meet or exceed revenue quota Requirements: Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value Must be organized, detail and process oriented Must be a self-starter with the ability to work independently or in a team environment Ability to manage multiple tasks and use good judgment in resolving difficult issues Ability to coordinate Proofpoint resources to execute a complex sales strategy Working knowledge of Microsoft Office and web conferencing tools Ability to use CRM and other on-line tools effectively BA/BS or equivalent preferred 5+ years successful field sales experience in related field. Experience selling to IT departments and IT management is preferred Existing relationships within similar markets is preferred

Senior Team Lead – Software Engineer

Mon, 20 May 2013 17:46:14 GMT

Proofpoint Essentials is Proofpoint’s latest product line, launched through the acquisition of Belfast-based Maildistiller, and developed 100% through our Belfast team. We are seeking an experienced, self-motivated, flexible, team-oriented Senior Team Lead for Proofpoint Essentials, who can play a core development role with responsibility and experience of coaching others. This Pivotal role is suitable for a Senior Team Lead who remains focused on development and working / mentoring teams in Agile development environments. The successful candidate will be a person who wants to make their mark on our product roadmap by delivering high quality innovative coding and mentoring others – working closely with product management, Silicon-valley based headquarters staff, and local management to enable rapid growth, focused on time Feature releases with high customer satisfaction The primary functions of the Senior Team Lead will be to engage as an active developer who can also play a leader / coach role to the other members of the team and to manage all aspects of your teams Agile development framework (using SCRUM techniques) in order to keep sprints on time each time. Proofpoint Essentials is a rapidly growing Cloud/SaaS service, and the Senior Team Lead will play a key role in scaling it to the next level. Responsibilities include: Guide team development efforts towards successful ongoing project delivery. Provide detailed technical leadership to teammates through coaching and mentorship and development by example. Design, develop, and unit test releases in accordance with established industry standards. Participate in peer-code-reviews of designs and related code.   Package and support deployment of releases.   Maintain high standards of coding quality within the team by establishing good practices and habits. Identify and encourage areas for growth and improvement within the team. Work with with other software developers, business managers and software architects to plan, design, develop, test, and maintain Proofpoint Essentials SaaS product line. Assist in the collection and documentation of requirements, development of user stories, time estimates and work plans.   manage documentation on the status, operation and maintenance of software and sprints. Analyze and resolve technical and logical problems.   Assess opportunities for service and process improvement and prepare documentation of rationale to share with team members and other affected parties.   Adhere to high-quality development principles while delivering solutions on-time and on-budget Contribute to the evolving design and architecture of reliable and scalable infrastructure Requirements: Prior experience in a technical leadership position (leading SCRUM teams ideally) Positive, can-do attitude and passionate about increasing customer satisfaction 7+ years’ experience as a Software Developer – 4+ years developing with Perl / PHP / Javascript / JQuery / Smarty 2+ years with cloud/SaaS/hosted services 2+ years’ developing with Java 4+ years’ Linux (Debian/Ubuntu), systems-level planning and design, BASH scripting, log parsing, Prior experience in a technical leadership position Solid TCP/IP networking, DNS, MTAs and, expert troubleshooting and related problem-solving skills Strong written and verbal communication skills plus a proven ability to communicate clearly and effectively Strong messaging infrastructure experience, including ideally experience with Microsoft Exchange and other corporate e-mail environments Previous experience with Microsoft SQL Server Successful track record in negotiation and conflict management/resolution Experience managing multi-tier web services using technologies such as Apache web server or Tomcat, Java applications, and MySQL Experience with virtualization platforms such as VMware, OpenStack and/or KVM Experience with public cloud providers such as Amazon EC2 or Rackspace Cloud

Software Engineer

Mon, 20 May 2013 17:45:53 GMT

Proofpoint Essentials is Proofpoint’s latest product line, launched through the acquisition of Belfast-based Maildistiller. We are seeking an experienced, self-motivated, flexible, team-oriented Software Engineer who can play an important development role with responsibility and experience of delivering large web scale projects, and be a core member of the team taking Proofpoint Essentials to the next level. This role is suitable for a dynamic focused Software Engineer who enjoys cutting code and building massive globally deployed applications. Working with your Senior Team Lead you will be responsible for developing large elements of our ongoing Proofpoint Essentials product range to meet and exceed the expectation of our customers. You will fill an important role in a high-energy team, empowered by a radical product roadmap, your technical coding skills will be tested regularly and you will have many opportunities to watch your code being put into use worldwide by a leader in email security platforms. The successful candidate will enhance their global software development skills and experience by working closely with product management, Silicon-valley based headquarters staff, and local management to enable rapid growth, focused on time Feature releases with high customer satisfaction. The primary functions of the Software Engineer will be to work as an active developer who can also play a peer-review role to the other members of the team and to manage your time and projects assignment tasks inline with our active Agile development framework goals (SCRUM). Responsibilities include: Work as part of a team, deliver completed sprints on time each time. Maintain high standards of coding quality with each change made and checked-in Work with with other software developers, business managers and software architects to plan, design, develop, test, and maintain Proofpoint Essentials product line. Under the direction of the Senior Team Lead Design, develop, and unit test releases in accordance with established industry standards. Assist in the collection and documentation of requirements, development of user stories, time estimates and work plans. manage documentation on the status, operation and maintenance of software and sprints. Participate in peer-code-reviews of designs and related code. Package and support deployment of releases.  Analyze and resolve technical and logical problems. Assess opportunities for service and process improvement and prepare documentation of rationale to share with team members and other affected parties.  Adhere to high-quality development principles while delivering solutions on-time Contribute to the evolving design and architecture of reliable and scalable infrastructure Requirements: Prior experience of working as a member of an Agile team (SCRUM teams ideally) Positive, can-do attitude and passionate about increasing customer satisfaction 3+ years’ experience as a Software Developer – 2+ years developing with Perl / PHP / Javascript / JQuery / Smarty 1+ years’ developing with Java 3+ years’ Linux (Debian/Ubuntu), systems-level planning and design, BASH scripting, log parsing, Prior experience in a technical leadership position Solid TCP/IP networking, DNS, MTAs and, expert troubleshooting and related problem-solving skills Strong written and verbal communication skills plus a proven ability to communicate clearly and effectively Some messaging infrastructure experience, including ideally experience with Microsoft Exchange and other corporate e-mail environments Desirable: Previous experience with Microsoft SQL Server Tomcat, Java applications, and MySQL Experience with virtualization platforms such as VMware, OpenStack and/or KVM Experience with public cloud providers such as Amazon EC2 or Rackspace Cloud

Architect

Mon, 20 May 2013 17:43:47 GMT

Proofpoint is looking for a world class architect to help drive the creation of cloud-based big data platforms capable of dealing with the volume and security of the most sensitive data belonging to the world's largest companies. In this key role, you will work closely with Product Management and fellow Architects to help translate company direction into scalable platforms that can be leveraged by internal and external development teams. You will also serve as a technical leader and mentor to your fellow Engineering members and promote best practices such as agile development processes, code reviews, and security and performance auditing. In addition, you'll be expected to roll up your sleeves and sling production code as well. Our ideal candidate will have demonstrated thought leadership and hands-on expertise in implementing massively scalable platforms using Java with a focus on big data technologies. They would also have contributed significantly to open source initiatives, presented on the same at appropriate conferences, and be seen as an industry expert in their field. They also will have demonstrated they value project impact over project completion, personal ownership over participation, and measurement over opinion. So, if you're a visionary/inventor type with the confidence that you have the talent and motivation to help us solve the data security problems of the worlds most targeted companies - think AWS for data security, we'd love to hear from you. Above all else, you'll have a constant desire to make things better, learn more and push harder, while ensuring those around you are happy and growing with you. Responsibilities include: Establish a clear technical and architectural vision, build support across cross-functional teams, and then drive high-impact initiatives to completion. Demonstrate a strong passion for continuous learning and a driving intellectual curiosity by bringing fresh perspectives on leading industry standards, best practices, etc. and emerging trends, directions, etc. Promote the benefits of experimentation and the application of cutting-edge technology and advanced software paradigms by providing beneficial recommendations on new and emerging technologies, prototypes, patent proposals, and process improvements Strike a healthy balance between the aggressive pursuit of new opportunities created by evolving technologies and more pragmatic, proven approaches to success Research available technologies and help us make informed build vs. buy decisions Requirements: 8+ years experience in large scale cloud-based platform development Strong experience working with highly-distributed systems, scalability, high-performance computing with a proven ability to speak authoritatively about architectural, design, and implementation details An irrepressible excitement about security, the cloud, big data, and the possibilities it affords for new forms of services and applications Working knowledge of the entire stack of a modern Cloud technologies, from Hadoop to Cassandra, from Mogile/FS to Delegated Auth, from Hive to MySQL, and everything in between a strong plus Degree in Computer Science or equivalent field of study

Level 2 Technical Support Engineer

Mon, 20 May 2013 17:43:21 GMT

We are seeking an experienced, self-motivated, flexible, team-oriented Level 2 Support Engineer to play a significant role in the refinement of our support strategy and maintenance of a high level of customer satisfaction for our existing customers. You will be a part of a growing and dedicated support team and will participate in all phases of the product lifecycle. The primary function of the Level 2 Support Engineer is to assist our pre and post-sale customers with technical issues and help others on the team with deeper technical questions. Responsibilities include: The Level 2 Support Engineer will need to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. They will also assist other members of the team with technical issues that need further troubleshooting before escalating to Engineering. This individual will also be responsible for ensuring that customer relationships are managed through proactive rapid customer communication. This is a highly-technical role and strong knowledge of the Linux operating system and network configuration is required. Willingness/eagerness to work in a Sendmail environment. Resolving customer issues will routinely include working in complex product and infrastructure configurations. Problem troubleshooting and isolation, performance tuning and optimization. Training the customers on product features Escalating product defects and issues and driving them towards resolution while managing the customer. This role will also entail some Perl debugging, shell scripting and technical work with MySQL. Requirements: Positive, can-do attitude and passionate about increasing customer satisfaction Strong UNIX/Linux support (or administration) experience, solid TCP/IP networking, expert troubleshooting and related problem-solving skills Strong written and verbal communication skills plus a proven ability to communicate clearly and effectively Strong messaging infrastructure experience Good Shell scripting and previous Perl scripting experience Previous experience with MySQL Successful track record in negotiation and conflict management/resolution Sendmail experience a plus Secure Messaging experience a plus

Technical Account Manager - Europe

Mon, 20 May 2013 17:42:59 GMT

Proofpoint Technical Account Managers (TAMs) are engaged with our largest and most complex customers and charged with owning the overall technical relationship, successfully communicating on both technical and non-technical levels with client staff – from systems administrators up to C-level executives. A highly dynamic position, Proofpoint TAMs regularly deep dive into technical issues, quarterback crisis-response and lead incident resolution efforts. Successful candidates will have a solid technical foundation, especially related to Linux and messaging, a proven track record of successfully interfacing with clients, experience driving projects to completion with little direction, and above all a passion for ensuring a top quality client experience. Responsibilities: Provide ongoing and proactive technical leadership and support to Proofpoint’s largest and most strategic customers. Manage and monitor all support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident response, working with technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. Meet regularly with strategic clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. Create and deliver customer presentations that outline system performance, potential issues, and suggested forward courses of action. Develop deep understanding of customer’s business and operational needs. Oversee and spearhead special projects as directed. Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management. Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions. Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long term goals. Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. Communicates effectively with peers and manager alike to ensure the highest quality of delivered support. Interacts with team members, product management and other design groups regarding project level issues. Provides regular, proactive communication regarding project assignments, scheduling, design issues, and problems. Seeks and gives technical assistance across project boundaries. Acts as a resource within department on their area of expertise. Receives limited direction and requires little supervision on assigned tasks. Works independently on routine tasks.. Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. Uses independent judgment within broad parameters. Designs and implements solutions to complex problems with minimum supervision. Requirements: Fluency in English Additional language skills are a plus (German and/or French) Bachelors degree or equivalent 5+ years of industry experience in an client/professional services, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas Extensive knowledge of data communication concepts and technologies, specifically email and networking Working knowledge of Linux, SMTP, and MySQL. Working knowledge of Windows, Active Directory, and Microsoft Exchange. Very strong customer service and excellent communications skills, both written and oral A history of successfully leading and directing technical staff through crisis situations Adaptable and willing to learn new technologies Working knowledge of project management and strong time management skills Ability to effectively work in a team environment as well as independently Travel: up to 50% (Continental Europe and US)

Technical Account Manager - US East

Mon, 20 May 2013 17:42:46 GMT

Proofpoint Technical Account Managers (TAMs) are engaged with our largest and most complex customers and charged with owning the overall technical relationship, successfully communicating on both technical and non-technical levels with client staff – from systems administrators up to C-level executives. A highly dynamic position, Proofpoint TAMs regularly deep dive into technical issues, quarterback crisis-response and lead incident resolution efforts. Successful candidates will have a solid technical foundation, especially related to Linux and messaging, a proven track record of successfully interfacing with clients, experience driving projects to completion with little direction, and above all a passion for ensuring a top quality client experience. Note: This is a field position and we are open to candidates located in the Eastern continental US. Responsibilities include: Provide ongoing and proactive technical leadership and support to Proofpoint’s largest and most strategic customers. Manage and monitor all support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and proactively escalating when needed. Direct crisis and incident response, working with technical support, operations and engineering teams to ensure timely resolution, while communicating effectively with customers. Meet regularly with strategic clients, both remotely and on-site, to review support interactions, system status, major issues, upcoming releases, and other pertinent items. Create and deliver customer presentations that outline system performance, potential issues, and suggested forward courses of action. Develop deep understanding of customer’s business and operational needs. Oversee and spearhead special projects as directed. Maintain deep practical technical knowledge of Proofpoint’s integration within the customer's environment, including network, security, systems administration, and messaging management. Develop and oversee a comprehensive strategy to meet complex customer requirements utilizing Proofpoint’s solutions. Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs. Identify and prioritize short term and long term goals. Plan and lead process improvement initiatives tailored to improve customer satisfaction with the services and interaction with the Proofpoint Team. Plan, document, and identify risks and challenges for production changes that span multiple services or technologies. Communicates effectively with peers and manager alike to ensure the highest quality of delivered support. Interacts with team members, product management and other design groups regarding project level issues. Provides regular, proactive communication regarding project assignments, scheduling, design issues, and problems. Seeks and gives technical assistance across project boundaries. Acts as a resource within department on their area of expertise. Receives limited direction and requires little supervision on assigned tasks. Works independently on routine tasks.. Responsible for scheduling own time and for quality completion of multiple tasks within a varying environment of changing constraints. Uses independent judgment within broad parameters. Designs and implements solutions to complex problems with minimum supervision. Requirements: Bachelors degree or equivalent 4+ years of industry experience in an client/professional services, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas Extensive knowledge of data communication concepts and technologies, specifically email and networking Working knowledge of Linux, SMTP, and MySQL. Working knowledge of Windows, Active Directory, and Microsoft Exchange. Very strong customer service and excellent communications skills, both written and oral A history of successfully leading and directing technical staff through crisis situations Adaptable and willing to learn new technologies Working knowledge of project management and strong time management skills Ability to effectively work in a team environment as well as independently Up to 50% (domestic and international)

NAM Channel Sales Director

Mon, 20 May 2013 17:42:23 GMT

The Global Channel Programs Director designs, develops and executes revenue generating channel marketing and sales programs with Proofpoint’s channel partners worldwide. This role requires a successful track record and thorough understanding of channel marketing programs, especially those aimed at increasing channel sell-through. You will work very closely with the channel partners, the channel sales teams, and the marketing teams to support and accelerate all channel activities on a global basis. You will be directly responsible for defining all channel programs, joint marketing programs, partner program launch activities, sales promotions, product marketing in partner channels, and the gl. You must have high energy and be able to multi-task and communicate exceedingly well. Global travel is required. Responsibilities include: Manage team of Channel Account Managers and drive channel sales. Develop, design, implement and measure channel programs in NAM. Direct the recruitment and engagement efforts of new partners within new defined channels. Manage the launch process and documentation of revisions and additions to the partner program. Manage and monitor execution of all channel programs, working closely with partners as well as the marketing, sales, and business development teams. Evaluate program opportunities based on consistency with overall business goals and marketing strategy. Design and implement measurements to quantify revenue generated from programs executed in the channel. Evaluate and measure current processes, and where necessary, establish more efficient and consistent ones. Review channel results Evangelize and champion channel mission, purpose, and needs internally. Direct channel marketing research to understand customer and partner needs. Requirements: Minimum 7-10 years experience developing and deploying Channel Programs, both North America and global Strong understanding of Channel ecosystem – role of VARs, Consultants, Systems Integrators, and Distributors Knowledge of several or all of following software solution spaces: archive, eDiscovery, enterprise content management, email security, email, security. Strong understanding of marketing concepts. Proven track record in leading and working effectively with cross-functional teams, including the sales organization, operations, and finance. Excellent interpersonal, communication, teamwork, presentation, and project management skills required. Innovator with the ability to influence staff and management at all levels, both internally and externally.

Sr. Linux Systems Administrator

Mon, 20 May 2013 17:42:04 GMT

At Proofpoint, you will find an environment where innovation comes from creative collaboration and where everyone is empowered to go fast and have fun; and if you find joy in taking the possible out of impossible, you will feel right at home with our team. We are looking for an oustanding LSA with previous experience working in a highly-available production environment (e.g., we're running at 99.999%) that can support large-scale customers in the cloud (e.g., we have multiple Fortune 5 customers). Responsibilities include: Manage an international 24x7 multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security Contribute to the evolving design and architecture of reliable and scalable infrastructure Ensure proper monitoring, alerting, capacity planning and reporting in the production environment Develop processes, tools, and documentation in support of production operations Evaluate new software, hardware and infrastructure solutions Participate in an on-call rotation and be willing to jump on escalated issues as needed Train and mentor junior staff to improve their ability to support the environment Requirements: Demonstrable skills and 5+ years experience managing, troubleshooting, and tuning Linux systems Experience automating management of systems and applications using Perl, Python, or Ruby Experience with industry-standard foundation technologies such as DNS, SMTP, NTP, LDAP, and NFS Experience managing a large distributed computing environment Experience with industry-standard operational practices such as change management, incident management, and working in colocation datacenters. Excellent verbal and written communication skills Experience operating production Internet-facing services for large enterprise customers Experience managing multi-tier web services using technologies such as Apache web server or Tomcat, Java applications, and MySQL DevOps experience working in a configuration management framework such as Puppet, CFEngine, or Chef Experience troubleshooting and upgrading Puppet Experience with monitoring and alerting systems such as Nagios, Cacti, and Ganglia Experience with F5 or HAProxy load-balancing technologies Experience with CentOS or Red Hat Enterprise Linux (RHEL) and creating RPM packages. RHCE is a plus Experience with VMware vSphere, ESX or ESXi, and vCenter Experience with OpenStack or KVM virtualization technologies Experience with public cloud providers such as Amazon EC2 or Rackspace Cloud Experience managing Hadoop or Cassandra services

Sr. Manager/Director Corporate Information Technology

Mon, 20 May 2013 17:41:42 GMT

As the Sr Manager/Director Corporate Information Technology you will be responsible for the overall planning, organizing, and execution of all Corporate IT functions across regionally located offices. This includes directing all IT operations to meet employee workplace technology and business information requirements as well as the support and maintenance of existing applications and development of new technical solutions. Responsibilities include: Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions Manages and prioritizes the work load of direct reports and team Approves all business requirements prior to the technical solution Participates on all hardware and software evaluations and maintains vendor contracts Represents the IT function at customer review meeting when appropriate Train and up level current staff Perform liaison duties between users, operations, and engineering in the areas of systems design, modifications or trouble shooting Conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel. Leverages cloud and outsourced resources to efficiently address business needs. Data Center management and related infrastructure experience. Requirements: Proven ability to lead a progressive IT group Ability to communicate technical concepts to technical and non-technical audiences Understands information security best practices and their implementation Operations experience in a production environment Ability to manage multiple concurrent projects and motivate professional staff Has experience leading a service oriented support team Demonstrated aptitude for leveraging cloud based technologies Broad knowledge of technical systems, concepts, and methodologies Understanding of general business, budgeting, and contract management Bachelors Degree in Computer Science or related field or related experience Minimum eight (8) years experience within Information Technology Experience in the following technologies/products Server, storage systems, and network technologies Telephony, and voice communications systems Linux, Windows, and Exchange Cloud compute and related application frameworks HR and Financial systems, management, and controls SOX and PCI practices and compliance

Director, Global Channel Programs

Mon, 20 May 2013 17:41:19 GMT

The Global Channel Programs Director designs, develops and executes revenue generating channel marketing and sales programs with Proofpoint’s channel partners worldwide. This role requires a successful track record and thorough understanding of channel marketing programs, especially those aimed at increasing channel sell-through. You will work very closely with the channel partners, the channel sales teams, and the marketing teams to support and accelerate all channel activities on a global basis. You will be directly responsible for defining all channel programs, joint marketing programs, partner program launch activities, sales promotions, product marketing in partner channels, and the gl. You must have high energy and be able to multi-task and communicate exceedingly well. Responsibilities include: Develop, design, implement and measure channel programs at both the distributor and reseller levels across the globe. Manage team of Channel Account Managers and drive channel sales. Direct the recruitment and engagement efforts of new partners within new defined channels. Manage the launch process and documentation of revisions and additions to the partner program. Manage and monitor execution of all channel programs, working closely with partners as well as the marketing, sales, and business development teams. Evaluate program opportunities based on consistency with overall business goals and marketing strategy. Design and implement measurements to quantify revenue generated from programs executed in the channel. Evaluate and measure current processes, and where necessary, establish more efficient and consistent ones. Review channel results Evangelize and champion channel mission, purpose, and needs internally. Direct channel marketing research to understand customer and partner needs. Requirements: Minimum 7-10 years experience developing and deploying Channel Programs, both North America and global Strong understanding of Channel ecosystem – role of VARs, Consultants, Systems Integrators, and Distributors Knowledge of several or all of following software solution spaces: archive, eDiscovery, enterprise content management, email security, email, security. Strong understanding of marketing concepts. Proven track record in leading and working effectively with cross-functional teams, including the sales organization, operations, and finance. Excellent interpersonal, communication, teamwork, presentation, and project management skills required. Innovator with the ability to influence staff and management at all levels, both internally and externally. Global travel is required.

Professional Services Consultant - EMEA

Mon, 20 May 2013 17:40:03 GMT

Proofpoint is looking for a proactive, responsible, highly motivated Professional Services Consultant to join our team in leading implementations of Proofpoint solutions and maintaining technical relationships with our enterprise customers. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. This individual will engage directly with newly signed customers to implement Proofpoint solutions at their sites. The successful candidate will have sound technical experience and skills, blended with strong interpersonal and communication skills. They must be able to take responsibility and accept accountability for successful customer engagements and partner technical relationships. This is a highly technical role and deep knowledge of the Linux operating system and some network configuration is required (previous background in email is a strong plus). Resolving customer issues routinely includes working in complex product and infrastructure configurations, problem troubleshooting and isolation, performance tuning and optimization, training the customers on product features, escalating product defects and issues and driving them towards resolution while managing the customer. Responsibilities include: Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation Drive high levels of customer satisfaction Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments successful. Coordinate with multiple parties--internal departments as well as the customer--to ensure timely and satisfactory resolution to technical issues, and completion of projects Requirements: 4+ years industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support Strong experience in large-scale enterprise systems design and project implementation in Linux-based environments Solid UNIX/Linux command line experience Broad technical knowledge of Internet products and technologies Good understanding of Internet protocols and how they work Experience in supporting software for Fortune 500 or other large companies Must be comfortable with presenting and explaining technology to people with less technical knowledge Must have a good understanding of the sales process, be sensitive to sales situations, and possess excellent customer service skills Excellent presentation and communication skills; demonstrated ability to present and explain technology to people with less technical knowledge Must be able to thrive in a fast-paced, high-stress start-up environment Demonstrated experience in working with broad, cross-functional teams, across time zones Excellent organizational, analytical, negotiation, and influence skills Ability to work independently, ability to adapt quickly, positive attitude Bachelor's University degree or equivalent Ability to travel 50-75% Desired Skills: Previous experience working in email security (protection/privacy) Knowledge of Sendmail and previous messaging infrastructure system administration experience Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc) Knowledge of Perl, SQL databases, Apache, HTTP and LDAP Experience administering and deploying large scale messaging and LDAP directory infrastructure systems Detailed hands-on knowledge and experience of Windows Operating System Detailed hands-on knowledge and experience with Active Directory and Exchange Email systems Experience selling and implementing appliances to network security engineers and/or messaging administrators Project management skills and high attention to detail

Senior Software Engineer

Mon, 20 May 2013 15:22:27 GMT

We are looking for a talented, self-driven individual to play a major role in developing our newest product that focuses on detecting, blocking, and tracking highly-sophisticated email-based attacks against organizations, called Targeted Attack Protection (TAP). As the volume and ingenuity of these kinds of cyber attacks increase around the world, the associated hard-costs for successful attacks against organizations/governments have continued to sky-rocket as well (e.g., analysts estimate that the average cost for one successful spear-phishing email is currently $7.2M+). And stopping these kinds of attacks is no small feat either: you literally have to be able to find needles within oceans of needles. So, it may not be surprising to you that this product has been selling really well because there's really nothing else in the market like TAP. If you are experienced in architecture and design of distributed, scalable, multi-threaded applications that leverage big data technologies, if you are passionate about building applications that give the best user experience (providing real value to them as well), and if you excel in a start-up environment where your contributions will make an immediate difference--then this is the place for you. A person interested in this job should be technically smart, communicate well in a team, and have the desire to learn new things. And, above all, you should want to have lots of fun too! Responsibilities include: Participate in architecting and designing TAP components Understand business requirements and identify solutions Participate in technical discussions Deliver high-quality production software on schedule Full life-cycle development from inception, development, testing to deployment Integration with other components Own and manage TAP components Interface with product management and QA Produce excellent, thorough design and development documentation Be part of a small and lean team with a strong focus on delivering results Maintain a strong customer focus Requirements: 8+ years experiences in building large-scale, distributed, mission-critical applications Excellent OOD and expert in Java Experience in the development of RESTful services Strong relational database experience Proficiency in JSON Working knowledge in using Git Working knowledge of ANT or Maven Experience of Hadoop / Cassandra / memcached a plus Scrum/Agile development methodology a plus Experience of Ruby a plus Quick learner and excellent team player Desire to learn new things Not shy to pitch/discuss ideas to peers BSCS or equivalent (MSCS preferred)

Senior Software Developer

Mon, 20 May 2013 15:12:21 GMT

Proofpoint is looking for a Senior Software Developer to work out of its Toronto office. Proofpoint Email Archiving is a Software as a Service solution that features a distributed grid search and storage infrastructure. This service-based architecture allows us to scale to meet the needs of hundreds of clients that are among the largest businesses in the world. You will be asked to solve complex problems in a high availability, distributed software environment. We are looking for a talented software engineer to join this leading-edge team, to extend and enhance the wide range of services provided by our service infrastructure. And success in this role will provide many additional opportunities for technical and professional growth within our organization. Prior experience in a startup environment or as a member of a global software team is preferred. Our ideal candidate will be an experienced and active member of the web development community with good experience using Microsoft Technologies in a .NET framework. Responsibilities: Your primary focus will be to implement the middle and presentation tiers of a data-driven enterprise solution using a variety of web technologies. Working in a highly-complex application framework environment (mix of on-premise devices and distributed data centers), you will bring good visual design skills and attention to detail to design and implement polished web front-ends for a high-performance email archiving solution (note: this is not a design job: your primary focus will be to solve tough software engineering challenges and implement crisp solutions using advanced coding techniques). Part of a team responsible for building scalable, high-quality and high-performance web based enterprise systems on the Microsoft Technology stack Apply business knowledge and technical skills to meet Proofpoint's wide range of end-user, application, system, and infrastructure requirements Plan, analyze, design, implement, test, maintain, and support multi-tiered enterprise applications in a cloud-computing environment (including analyzing problems and releasing patches/fixes as necessary) Produce scalable, robust, high-quality code in an Agile environment Requirements: 5+ years of overall web application programming experience Hands-on experience with current versions of core Microsoft technologies for .Net development building enterprise applications/solutions or high-transaction B2B/B2C sites (through full SDLC) Strong grasp of OO programming and technical strengths coding with ASP.NET/ASP.NET MVC and C# Good experience with AJAX, REST, JQuery, HTML, JavaScript, CSS, etc. Strong problem solving skills, detail-oriented mindset, and a proven ability to meet strict deadlines in a fast-paced environment Experience in an agile team environment with a good understanding of the principles of agile software development and how to apply them to real-world situations Excellent communication skills with an ability to interact with all aspects of our organization Must be able to have fun at work Bachelors Degree in Computer Science or related field

Regional Sales Manager - IN, KY

Mon, 20 May 2013 14:30:45 GMT

Based out of Indiana or or Louisville, KY - Proofpoint is looking for a self-starting, responsible, mature, highly motivated Field Sales Representative who can work well with a team of corporate sales engineers, as well as individually with customers, partners and remote colleagues. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. Responsibilities include the ability to establish strong business relationships at the executive level, conducting sales presentations, coordinating multiple resources within an account and successfully closing business for Proofpoint. The successful candidate will have possess a strong business acumen, ability to build a strong business pipeline, accurately forecast and close business and have strong interpersonal and presentational skills. Responsibilities Include: Focus on increasing market share for Proofpoint products through outbound telephone prospecting within large markets Plan, coordinate, and deliver web based product demos Convert prospects into sales by differentiating from the competition Work with System Engineers to prepare account strategies and plans Partner with the channel to drive incremental revenue Prepare activity and forecast reports as requested Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace Meet or exceed revenue quota Requirements: Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value Must be organized, detail and process oriented Must be a self-starter with the ability to work independently or in a team environment Ability to manage multiple tasks and use good judgment in resolving difficult issues Ability to coordinate Proofpoint resources to execute a complex sales strategy Working knowledge of Microsoft Office and web conferencing tools Ability to use CRM and other on-line tools effectively BA/BS or equivalent preferred 5+ years successful field sales experience in related field. Experience selling to IT departments and IT management is preferred Existing relationships within similar markets is preferred

Regional Sales Manager - Tennessee

Fri, 17 May 2013 20:43:28 GMT

Regional Sales Manager – TN, MS, AL Based out of Tennessee and reporting to the Director of Sales, Southeast US, Proofpoint is looking for a self-starting, responsible, mature, highly motivated Field Sales Representative who can work well with a team of corporate sales engineers, as well as individually with customers, partners and remote colleagues. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. Responsibilities include the ability to establish strong business relationships at the executive level, conducting sales presentations, coordinating multiple resources within an account and successfully closing business for Proofpoint. The successful candidate will have possess a strong business acumen, ability to build a strong business pipeline, accurately forecast and close business and have strong interpersonal and presentational skills. Responsibilities Include: Focus on increasing market share for Proofpoint products through outbound telephone prospecting within large markets Plan, coordinate, and deliver web based product demos Convert prospects into sales by differentiating from the competition Work with System Engineers to prepare account strategies and plans Partner with the channel to drive incremental revenue Prepare activity and forecast reports as requested Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace Meet or exceed revenue quota Requirements: Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value Must be organized, detail and process oriented Must be a self-starter with the ability to work independently or in a team environment Ability to manage multiple tasks and use good judgment in resolving difficult issues Ability to coordinate Proofpoint resources to execute a complex sales strategy Working knowledge of Microsoft Office and web conferencing tools Ability to use CRM and other on-line tools effectively BA/BS or equivalent preferred 5+ years successful field sales experience in related field. Experience selling to IT departments and IT management is preferred Existing relationships within similar markets is preferred

Director, Worldwide Sales Operations

Fri, 17 May 2013 20:35:05 GMT

The Director, World Wide Sales Operations will be responsible for IT systems up-time, Support Services Customer Experience, Training development material, Creation of delivery for service, Data tracking and entry to SFA, and CRM systems, departmental expenditure sign off for accounts payable, managing the of Order fulfillment and MRP, helping and creating organizational and program budgets in collaboration with the Executive teams, and other misc. tasks. You will working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. Responsibilities include: Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. Manage and increase the effectiveness and efficiency of Support Services ( IT, MFG, CS&S, and Facilities), through improvements to each function as well as coordination and communication between support and business functions. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Direct contribution toward tactical execution, as well as involvement with financial planning, systems and controls. Manage functions: Increase the effectiveness and efficiency of Support Services through improvements to each function as well as coordination and communication between functions. Drive initiatives in the management team and organizationally that contribute to long-term operational excellence. Organizational Leadership Contribute to short and long-term organizational planning and strategy as a member of the management team Risk Management: Serve as primary process issues e.g. Fault tolerant systems/ services availability, Product scheduling, partnerships, licensing etc. Qualifications: Excellent computer skills and proficient in excel, word, outlook, SFA’s and Crm’s. Excellent communication skills both verbal and written 5 plus years’ experience in working with IT / Customer support / Facilities/ Manufacturing/ Training Knowledge of government contract management a plus and Knowledge and experience in organizational effectiveness and operations management implementing best practices. Demonstrated leadership and vision in managing staff groups and major projects or initiatives. Excellent interpersonal skills and a collaborative management style. Budget development and oversight experience A demonstrated commitment to high professional ethical standards and a diverse workplace Excels at operating in an fast pace environment Excellent people manager, open to direction and +Collaborative work style and commitment to get the job done Ability to challenge and debate issues of importance to the organization. Ability to look at situations from several points of view Focus on details and facts Delegate responsibilities effectively High comfort level working in a diverse environment

Technical Operations and Support Engineer

Thu, 16 May 2013 22:37:01 GMT

Proofpoint Essentials is Proofpoint’s latest product line, launched through the acquisition of Belfast-based Maildistiller. We are seeking an experienced, self-motivated, flexible, team-oriented Engineer who can play a core role in this new product line – working closely with engineering, Silicon-valley based headquarters staff, and local management to enable rapid growth with high customer satisfaction. You will be a part of a dedicated support and operations team and will participate in all phases of the product lifecycle. The primary functions of the Engineer will be to assist our channel partners and Level 1 support teams with escalated technical issues, assist in onboarding customers and partners, as well as to provide hands-on systems operations on our Cloud infrastructure. Responsibilities include: Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. They will also assist other members of the team with technical issues that need further troubleshooting before escalating to Engineering. This is a highly-technical role and strong knowledge of the Linux operating system (Ubuntu or Debian) and network configuration is required. Training the channel partners on product features Escalating product defects and issues and driving them towards resolution while managing the customer- including detailed reporting of bugs and feature requests Manage an international 24x7 multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security Contribute to the evolving design and architecture of reliable and scalable infrastructure Contribute to building robust public facing knowledge base articles and internal runbooks to support high scalability Requirements: Positive, can-do attitude and passionate about increasing customer satisfaction Demonstrable skills and 5+ years experience managing, troubleshooting, and tuning Linux systems, solid TCP/IP networking, and, expert troubleshooting and related problem-solving skills Strong written and verbal communication skills plus a proven ability to communicate clearly and effectively Strong messaging infrastructure experience, including ideally experience with Microsoft Exchange and other corporate e-mail environments as well as Postfix Enough understanding of webapp stacks like Tomcat/Java and PHP/Javascript/JQuery/Smarty to be able to define the scope of issues Previous experience with Microsoft SQL Server Successful track record in negotiation and conflict management/resolution Experience managing multi-tier web services using technologies such as Apache web server or Tomcat, Java applications, and MySQL Experience with monitoring and alerting systems such as Nagios, Cacti, and Ganglia Experience with CentOS or Red Hat Enterprise Linux (RHEL) and creating RPM packages. RHCE is a plus Experience with virtualization platforms such as VMware, OpenStack and/or KVM Experience with public cloud providers such as Amazon EC2 or Rackspace Cloud

Integrated Marketing Director

Thu, 16 May 2013 18:44:46 GMT

The Integrated Marketing Senior Manage/Director will be responsible for the strategy, planning and successful execution of a mix of integrated, demand generation, and customer marketing campaigns and programs focused around the installed base, loyalty, referral, and viral marketing; with the ultimate goal of driving additional services revenue and customer loyalty. These programs will include upsell/cross sell campaigns and promotions, loyalty programs, user conferences and groups, viral marketing initiatives, referral initiatives to increase Proofpoint market share, and in-service messaging and promotions. In this role, you will devise means to effectively test, measure and internally market the results of these programs as well as define system requirements to support as necessary. You will be responsible for driving overall customer marketing strategies that align with the business unit objectives of increased loyalty, improved cost per sale, increased cross-sell of other services and greater revenue from the installed base. You will manage a reference database/internal data sources using Salesforce.com including the tracking of references that lead to sales. Our Integrated Marketing Senior Manager/Director will be responsible for the management of requests from marketing and product marketing to provide customer evidence and customer participation in marketing campaigns and events. Responsibilities include: Develop, execute and analyze test and learn strategies to optimize contact channel (email, direct mail, telemarketing, etc), incentive and creative strategies. Partner with Product Marketing to create/customer sales tools for the install base audience Develop annual marketing plan designed to achieve agreed upon business objectives. Develop and execute a comprehensive lead generation/demand creation plan Identify audience segmentation strategy, vehicle and media mix recommendation, timing and forecast of results. Working closely with Professional Services, Marketing, and Sales to identify upsell opportunities within the install base Drive integrated marketing campaigns from inception to optimization with a lean cross-functional marketing team. This will include: Work with appropriate groups (product marketing and strategy) to develop appropriate messaging platforms, content, and stories from which to build campaigns; Development and monitoring of work-back schedules; Coordination of various external/internal teams working on the campaign; Campaign set up/monitoring in various marketing systems and tools including Salesforce.com and Marketo/Eloqua; Analysis of campaign performance and recommendations for optimization and future enhancements. Management of project related budgets and responsibility for tracking and monitoring campaign spend. Coordination with product strategy, product marketing, events, creative services, and sales teams. Partner with Corp Marketing and PR to improve of our customer data in order to support more sophisticated marketing programs. Tracking the use of customer references and managing the analysis required to assess reference inventory vs. demand Requirements: 8-12 years of related corporate marketing and/or demand generation marketing experience. Experience in Customer Marketing and/or Partner Marketing is a plus Strong project management skills required. Exceptional written communications skills. Proven ability to effectively execute integrated, streamlined marketing programs. Ability to collaborate and build relationships at all levels of an organization including the strategy team, executive, and fundamental corporate marketing function management. Creative thinker that has the ability to bring new ideas to the table. Multi-tasker that can handle a multitude of different responsibilities at one time. Understanding of Integrated Marketing Campaign strategies and tactics. Ability to understand marketing data and analysis and develop campaign recommendations from these insights. Ability to work cross group and drive results across external and internal constituents. Experience developing and delivering marketing plans to senior executive management. Enterprise software/B2B marketing experience desired

Deals Desk Specialist

Wed, 15 May 2013 16:18:25 GMT

The function of the Deal Desk is to provide direct support to the WW Sales Team, including Middle Enterprise and Inside Renewal Sales in the analysis, development, pricing and approval of quotes for existing and prospective Proofpoint partners and customers to ensure that Sales is able to meet its growth and profitability targets. As a Deal Desk Specialist, the first priority will be responding to moderate volumes of email and phone inquiries providing guidance on quotes, internal processes and the proper structure of deals. You will represent Sales internally while collaborating with many cross-functional teams including Finance, Order Management, Legal, and Operations. The Specialist possesses good written and verbal communication skills and the ability to complete assigned tasks. The Specialist must learn the basic understanding of the suite of products and services and be able to build rapport with other internal departments. The Specialist may be required to work a varied schedule to accommodate various time zones and specific quarterly business cycles as needed until additional Desk staffing is in place. Under minimal supervision, the Deals desk Specialist will be responsible for the creation of and review of renewal quotes insuring that all customers (worldwide), due for renewal 120 days out, have a baseline quote approved and posted to the corresponding opportunity in Proof point’s CRM. Responsibilities: • Respond in a timely, courteous, and effective manner to a multitude of email and phone inquiries from a variety of sales professionals with mixed levels of experience. • Influence problem solving at an individual rep level and therein train reps to better help themselves. •Review all requests and quotes to ensure they are complete and accurate: contain the appropriate language, pricing, sku’s,etc. • Assess risk, anticipate bottlenecks and balance customer demands versus technical constraints related to any one deal. • Participate in and in some cases lead projects related to deal desk process, rep contract and deal training. • Create all base line renewal quotes in assigned region • Assist in the “packaging” of specific/unique quotes and deals • Liaise with order entry and resolve all internal “revision” work to ensure the deal gets booked • Communicate, assist and follow up with sales to ensure they get all external “revision” work completed • Deals Desk will perform all quoting for Field Sales WW Requirements: • BA/BS degree preferred with a strong academic record • Analytical, strategic thinker with the ability to negotiate and resolve complex problems amicably Self-directed learner, takes initiative, follows through, meets commitments • Exceptional verbal and written communication skills • Detail oriented with the innate ability to manage competing priorities • Work well independently with minimal formal training and supervision in a fast paced and sometimes ambiguous environment • 2 years applicable work experience preferred

Shipping & Receiving Clerk (6-12months contract)

Sun, 12 May 2013 15:50:03 GMT

Like to make a difference? Like to be in the center of it all? Proofpoint is dynamic and growing public company with an exciting future. Proofpoint, Inc. is looking for a temporary Receiving Clerk at its Headquarters in Sunnyvale, CA. Hours per week: approximately 30 hours / week Responsibilities include: Track inbound and outbound inventory and non-inventory transactions. Receive deliveries against purchase orders and update purchase order system with delivery receipts Check incoming shipments for damage and report them on receiving documentation. Assist with the loading and unloading of delivery trucks. Determine by procedure of newly received company property requires asset tagging and complete asset tagging processes Route items to departments Monitor and manage and record the movement of company assets from Headquarters to other company locations. Perform takes of a manufacturing technician as directed by the Department Manager or more senior Technicians. Prepare items for shipment. Any other tasks as directed by Manager Requirements: Working knowledge of Microsoft Office Applications – user level Working knowledge of Microsoft Windows OS – user level Working knowledge of ERP programs at the user level, Great Plains specific knowledge a plus. Experience and familiarity of export procedures and international shipping. Experience with basic shipping and receiving processes Familiarity with hardware troubleshooting processes and best practices. Working knowledge of Linux – user level, is a plus, but not required. Ability to follow processes and procedures Willing to learn Flexible Team player Ability to think critically Creative thinker Ability to handle change Understanding of basic safety procedures. Willingness to keep records up to date and accurate. Good communications skills. Organized. Detail orientated Physical requirements: Able to lift and carry large boxes weighing up to 80 lbs.

Manufacturing Technician (3-6 months contract)

Sun, 12 May 2013 15:49:50 GMT

Like to make a difference? Like to be in the center of it all? Proofpoint is dynamic and growing public company with an exciting future. Proofpoint, Inc. is looking for a temporary Manufacturing Technician at its Headquarters in Sunnyvale, CA. Hours per week: approximately 30 hours / week, possible overtime at quarter end. Responsibilities include: Track inbound and outbound inventory and inventory transactions Follow documented procedures for testing hardware and installing software Ship product as indicated in sales orders Alert Managers to problems Any other tasks as directed by Manager Requirements: Working knowledge of Microsoft Office Applications - user level Working knowledge of Microsoft Windows - user level Working knowledge of ERP programs at the user level, Great Plains specific knowledge a plus Experience and familiarity of export procedures and international shipping Experience with basic shipping and receiving processes Familiarity with hardware troubleshooting processes and best practices Working knowledge of Linux - user level, is a plus, but not required Ability to follow processes and procedures Willing to learn Flexible Team player Ability to think critically Creative thinker Ability to handle change Understanding of basic safety procedures. Willingness to keep records up to date and accurate. Good communications skills. Organized. Detail orientated Physical requirements: Able to lift and carry large boxes weighing up to 80 lbs

Software Engineer

Sun, 12 May 2013 15:13:11 GMT

JOB SITE: 892 Ross Drive, Sunnyvale, CA 94089 POSITION : Software Engineer Create cutting-edge new software aimed at the enterprise cloud market. Work with developers in the team to drive product direction on a technical and business level including defining product milestones, releases, schedules, and ultimately feasibility. Write the code at the highest levels, taking into consideration project technical requirements, long-term architectural goals, and knowing where to "draw the line" to ensure expediency to produce products. Focus on leveraging cloud-based patterns and technologies for building the next generation SaaS and on premises based infrastructure email and data security solutions. Involved with building a new way of processing millions of messages on a daily basis or servicing millions of users, all in millisecond timeframes while maintaining "5 nines" or better uptime across multiple Data Centers. Work on multiple projects including Internet scale servers (HTTP servers or clients), "Large Data" projects using distributed data technologies (NoSQL). utilizing knowledge of the following technologies: SMTP, MIME, HTTP, REST and other networking server technologies. Work on the company’s next generation search capabilities utilizing technologies, such as Lucene and Cassandra. Design and build Internet or network based systems or servers. Work on multi-threaded application design and implementation involving Java, C++ and /or Ruby development. Work with Internet scale request processing or data systems with very high volume, highly available, and extremely low latency. Write APIs and/or Web API (REST). SPECIAL REQUIREMENTS : Five (5) years experience* with: SaaS or cloud based distributed environments that include NoSQL systems; Core Java technologies; Java based Web Service APIs using REST or SOAP; and Designing systems architecture. *Experience concurrent with the above-referred- to industry experience . EDUCATION : Master of Science or equivalent degree in Computer Science, Computer Engineering, Electrical Engineering, Engineering or an equivalent field. EXPERIENCE : Five (5) years of experience as a Software Engineer, Engineer or equivalent.

Senior Technical Support Engineer - EMEA

Thu, 02 May 2013 18:01:16 GMT

Proofpoint is hiring a Senior Technical Support Engineer in EMEA. The successful candidate will join a team dedicated to excellence in driving to resolution customer issues in the region. The Senior Technical Support Engineer will work closely with customers and engineering to facilitate the optimal solutions for customers as well as drive technical projects internally and externally. Strong technical and interpersonal skills as well as the ability to assume ownership and drive issues to completion are the key success factors. Responsibilities includes: Work with Support, Sustaining, and Operations teams to review and triage issues reported in the field and from customers. Identify, troubleshoot, and classify customer issues and take corrective action Initiate escalation procedures to ensure Service Level Agreements are met Manage customer issues through to closure Own and lead technical aspects of internal and external projects Mentor and coach new hires. Ongoing documentation and improvement of processes. Requirements: Degree or Diploma in Computer Science or equivalent work experience. Customer Oriented, with 4 years experience in a customer facing role In-depth knowledge and experience of Linux Operating System In-depth knowledge and experience of email and email related and supporting technologies Hands -on knowledge and experience troubleshooting network and connectivity issues Strong trouble-shooting and critical problem solving skills. Strong customer satisfaction skills and a positive attitude. A self-starter with a strong ability to manage competing priorities in a fast-paced and changing environment. Constant focus on learning and self-improvement. Strong desire to work with others to improve support practices and processes. Strong negotiation and conflict management skills.

Senior Field Sales Engineer, Archiving & eDiscovery – Western United States

Mon, 29 Apr 2013 19:50:32 GMT

Proofpoint is looking for a self-starting, responsible, mature, highly-motivated Senior Field Sales Engineer for our Archiving and eDiscovery product lines. Proofpoint has become a market leader in providing secure and compliant SaaS solutions to global enterprises and is rapidly expanding its footprint into broader eDiscovery and compliance solutions. The role will demand interaction with large scale enterprises at senior levels, as well as selling to multiple constituents including IT, legal, security, and compliance. The successful candidate will have solid technical experience blended with strong interpersonal and presentation skills. Proofpoint will consider candidates located in the Los Angeles, San Francisco, Denver, and Phoenix. Responsibilities include: Prepare and perform detailed product demonstrations, technical walkthroughs, proof of concepts and in-production evaluations for prospects Provide prospects and sales team with technical product advice and demo support during pre-sales discussions Engage with the customer as the technical lead throughout the pre-sales evaluation cycle Function as the lead field sales engineer within your own opportunities and serve as the Archiving and eDiscovery specialist for other field sales engineers, as required Respond to RFPs Participate in Proofpoint marketing events and trade shows Deliver training to customers and partners Drive high levels of customer satisfaction Be a strong voice for your customers into the Product Management and Engineering teams to improve the product and ensure that Proofpoint deployments are successful Coordinate with multiple parties – internal departments as well as the customer – to ensure timely and satisfactory resolution to technical issues Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Requirements: 6+ years sales engineering experience Sales engineering or implementation experience with Exchange-compatible Archiving/eDiscovery solutions, especially SaaS-based solutions Working knowledge of Windows Server 2003/2008, IIS and Microsoft Exchange/Active Directory An understanding of email and related Internet protocols (SMTP, POP3, IMAP4, LDAP, HTTP, etc.) Familiarity with TCP/IP networking and components (firewalls, proxies, routers, load balancers, etc.) Must have a good understanding of the sales process and the roles and responsibilities of a sales engineer Prior experience in selling Email Archiving & eDiscovery software to Fortune 500 or other large companies Experience administering and deploying large scale messaging, Archiving and eDiscovery systems is a plus Strong technical presentation and communication skills, both verbal and written Must be able to thrive in a fast paced, high stress start up environment Ability to work independently and adapt quickly 4 year college degree or equivalent experience Ability to travel 25-75% Experience working in a remote office

Regional Sales Manager - NC, SC

Wed, 24 Apr 2013 21:38:36 GMT

Based out of North Carolina, Proofpoint is looking for a self-starting, responsible, mature, highly motivated Field Sales Representative who can work well with a team of corporate sales engineers, as well as individually with customers, partners and remote colleagues. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. Responsibilities include the ability to establish strong business relationships at the executive level, conducting sales presentations, coordinating multiple resources within an account and successfully closing business for Proofpoint. The successful candidate will have possess a strong business acumen, ability to build a strong business pipeline, accurately forecast and close business and have strong interpersonal and presentational skills. Responsibilities Include: Focus on increasing market share for Proofpoint products through outbound telephone prospecting within large markets Plan, coordinate, and deliver web based product demos Convert prospects into sales by differentiating from the competition Work with System Engineers to prepare account strategies and plans Partner with the channel to drive incremental revenue Prepare activity and forecast reports as requested Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace Meet or exceed revenue quota Requirements: Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value Must be organized, detail and process oriented Must be a self-starter with the ability to work independently or in a team environment Ability to manage multiple tasks and use good judgment in resolving difficult issues Ability to coordinate Proofpoint resources to execute a complex sales strategy Working knowledge of Microsoft Office and web conferencing tools Ability to use CRM and other on-line tools effectively BA/BS or equivalent preferred 5+ years successful field sales experience in related field. Experience selling to IT departments and IT management is preferred Existing relationships within similar markets is preferred

Regional Sales Manager, Upstate NY, VT, NH, ME

Sun, 21 Apr 2013 16:17:46 GMT

Based out of Rochester Area, Proofpoint is looking for a self-starting, responsible, mature, highly motivated Field Sales Representative who can work well with a team of corporate sales engineers, as well as individually with customers, partners and remote colleagues. The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization. Responsibilities include the ability to establish strong business relationships at the executive level, conducting sales presentations, coordinating multiple resources within an account and successfully closing business for Proofpoint. The successful candidate will possess a strong business acumen, ability to build a strong business pipeline, accurately forecast and close business and have strong interpersonal and presentational skills. Responsibilities include: Focus on increasing market share for Proofpoint products through outbound telephone prospecting within large enterprise market in Upstate New York, VT, NH& ME. 2500 employees and above in all verticals, minus higher education. Uncover prospects in key areas of email security, data privacy, email encryption, SaaS Security, email archiving, and governance. Plan, coordinate and deliver on premise and web based product demos. Convert prospects into sales by differentiating from the competition, selling to Director and CXO level contacts. Team with System Engineers to prepare account strategies and plans. Partner with the channel to drive incremental revenue. Prepare activity and forecast reports as requested. Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace. Meet or exceed revenue quota. Requirements: Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value. Must be organized, detail and process oriented. Must be a self-starter with the ability to work independently or in a team environment. Ability to manage multiple tasks and use good judgment in resolving difficult issues. Ability to coordinate Proofpoint resources to execute a complex sales strategy Working knowledge of Microsoft Office and web conferencing tools. Ability to use CRM and other on-line tools effectively. BA/BS preferred 5-7 years successful field sales experience in related field. Experience selling to IT departments and IT management is preferred. Existing relationships within similar markets is preferred.

Group Product Manager, Protection

Sun, 21 Apr 2013 16:15:10 GMT

Proofpoint is looking for a highly experienced Product Manager leader to manage the market leading Proofpoint Enterprise Protection Product Line. Proofpoint's Enterprise Protection product has been consistently ranked as a leader in the Email security Magic Quadrant published by Gartner. You will be leading product management for our core Email security solution as well as the recently released Targeted Attack Protection service. As a senior member of the product management team, you will be responsible for both defining the vision for the product line as well as ensuring our existing products continue to gain market share. This position is ideal for a hands-on individual who likes to shape an idea, lead cross functional projects from concept through implementation and develop significant revenue streams. If you have razor-sharp instincts about what makes a good product, are passionate about customer experience and possess a strong orientation on exceeding expectations, this is the role for you. Successful candidates must have significant experience with security and software as a service products. Experience in entrepreneurial environments, and with messaging products is highly desired. Responsibilities include: Defining long-term product vision and translate that into concrete, tangible product plans Build consensus for the product vision amongst teams across the organization Integrate usability studies, research and market analysis into product requirements to ensure products satisfy customer needs Drive the full product development cycle in collaboration with platform engineering, other product teams, and Sales and Support Work with operations team to identify infrastructure investments and architectural enhancements that will enable a highly available and scalable service Requirements: Bachelor's degree in technical field, with high academic achievement, MBA highly desired 8+ years managing high technology products, from development through launch Excellent communications skills, with experience communicating across groups with varying degrees of technical background Ability to work extremely well with engineering and ops teams Strong understanding of security and SaaS technologies Proven track record of aggressively driving product and business strategy Demonstrated ability to influence cross-functional teams without formal authority

Senior Systems Engineer, Pacific Northwest Region

Sun, 21 Apr 2013 16:11:32 GMT

We are seeking a Senior Systems Engineer, Field Pacific Northwest to join our growing Systems Engineering team. As a Senior Systems Engineer, you will b e a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments are successful.. You will be responsible for coordinating with multiple parties -- internal departments as well as the customer --to ensure timely and satisfactory resolution to technical issues, and completion of projects. In this role you will be responsible for conducting in-person and remote product demonstrations in conjunction with an assigned Sales Account Executive to present the technical value proposition. Responsibilities: Engage with the customer as the technical lead throughout the pre-sales evaluation cycle to ensure success Technical pre-sales support for direct and channel sales teams Support Proofpoint seminars and trade shows Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Deliver training to customers and partners Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation Drive high levels of customer satisfaction Requirements: 4+ years industry experience in sales engineering Technical background in messaging and internet security UNIX/Linux system administration experience A thorough understanding of Internet protocols and how they work (HTTP, SMTP, etc) Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) Prior experience in selling software to Fortune 500 or other large companies Must have a good understanding of the sales process and the roles and responsibilities of a sales engineer Strong technical presentation and communication skills, both verbal and written Ability to present and explain technology to people with less technical knowledge Must be able to thrive in a fast paced, high stress start up environment Ability to work independently, ability to adapt quickly, positive attitude BSCS/BSEE or equivalent Ability to travel 25-75% Experience in working in a remote office