Drive Thru

DQ Celebrates Openings in Illinois, Tennessee

QSR magazine — Thu, 03 May 2012 15:10:12 +0000

The Dairy Queen system’s newest restaurant concept has opened its doors at 7601 N. Grand Prairie Drive in Peoria, Illinois, across from the Shops at Grand Prairie. The 2,716-square-foot DQ Grill & Chill restaurant adds 45 new jobs in the area, contributing to Illinois’ employment growth.

The new restaurant will also contribute to the state’s restaurant sales, which according to the National Restaurant Association, are projected to increase by more than 3 percent this year.

Drive-Thru Performance Study 2012 Set to Launch

QSR magazine — Wed, 25 Apr 2012 15:03:16 +0000

Since 1998 researchers across the country have undertaken thousands of drive-thru mystery shops each year with one goal in mind: to establish how quick-service restaurant chains are performing in the all-important drive-thru operation. It’s now that time of year again, as research for the study, which is produced by QSR magazine and Insula Research, begins in May.

Pulling Drive-Thru Experiences Forward

QSR magazine — Wed, 25 Apr 2012 13:24:13 +0000

Quick-service restaurants take great strides to refresh their brands and redesign interiors.

Dining rooms immerse guests in brand experiences, but more than 60 percent of guests prefer to receive fast food through the drive-thru.

Metro McDonald's Launches on the Las Vegas Strip

QSR magazine — Mon, 23 Apr 2012 13:56:36 +0000

Metro McDonald's, now open at Harmon Avenue and Las Vegas Boulevard, is a modern twist on the classic American eatery recognized worldwide.

The first and only location to receive this moniker, Metro McDonald's features 24-hour service, digital menu boards and Wifi access in a unique, contemporary setting.

Order-Matic Partners with Quail Digital

QSR magazine — Sun, 15 Apr 2012 12:15:00 +0000

Order-Matic, provider of sales, marketing, and communications products to the quick-service restaurant sector, is collaborating with U.K. wireless communications specialist Quail Digital.

Order-Matic will offer a comprehensive wireless communications system including Quail Digital’s new, Q-Pro5 lightweight wireless headset, plus lane timers, speaker posts, menuboards, and more.

The streamlined Q-Pro5 all-in-one, drive-thru system weighs just 3.5 ounces (30 percent less than its nearest competitor), giving comfort and ease to users.

BK Picks Up Software from Australian Tech Company

QSR magazine — Tue, 03 Apr 2012 16:57:16 +0000

Summit Innovations, an electronic communications and technology company from Melbourne, Australia, is bringing its successful software business to the United States, and is using a motorsport program to reach its target market.

Summit’s clients include KFC, Yum Australia, burger chain Hungry Jack’s, and McDonald’s Australia, all of whom now use the system and product mix exclusively in their Australian stores.

Seattle's Best Opens New Chicago Drive-Thru Unit

QSR magazine — Mon, 19 Mar 2012 20:11:07 +0000

Seattle’s Best Coffee, part of Starbucks Corporation, today opened the doors—and drive-thru window— of its new coffee drive-thru concept in Northlake, Illinois. Designed to meet the needs of the more than 36,000 commuters in the suburban Chicago neighborhood, the concept boasts never-before-seen coffee beverages, freshly baked food items, and other car-friendly sandwiches and snacks.

Heav’nly Donuts Rounds Up Wentworth Headset

QSR magazine — Mon, 19 Mar 2012 18:54:13 +0000

Wentworth Technology announced today that Heav’nly Donuts has selected its SpeedThru Drive-thru headset system for their communications needs.

As the leading provider of drive-thru communications systems, Wentworth Technology is furnishing Heav’nly Donuts with a complete headset and speaker system at several of their locations. With Wentworth Technology’s SpeedThru system, Heav’nly Donuts will be able to provide accurate, fast order-taking and delivery to its customers.

CBS Show Features HME Drive-Thru Headset System

QSR magazine — Wed, 22 Feb 2012 16:52:03 +0000

On Friday, Feb. 17, CBS’ Undercover Boss featured several Checkers and Rally’s restaurants, who have participated in a major roll out of HME Electronics, Inc. (HME) Zoom timer systems.

One restaurant in particular is also shown using HME’s new ION IQ All-in-One drive-thru headset system. Together, the systems help improve drive-thru communication, speed of service times, and customer satisfaction.

Undercover Boss features top executives in disguise, working on the front lines of a company’s operations to reveal areas for improvement.

RFT Offers Lightweight Headset From Quail Digital

QSR magazine — Sat, 18 Feb 2012 13:15:00 +0000

R. F. Technologies Inc., a leading supplier of communications systems to the drive thru market, has announced a collaboration with wireless headset specialist Quail Digital.

The agreement will see Illinois-based RFT represent Quail Digital for sales and technical support of the company’s new Q-Pro5 lightweight, wireless headset system.