Quadrant 1

The Brilliance of NLP

Alison Mizen — Thu, 05 Nov 2009 12:20:30 GMT

We are often asked ‘what has NLP done for you?’ And perhaps more intriguingly, ‘what does NLP enable you to do?’ These are not questions to which answers trip off the tongue easily. Discussing these questions in the context of our recent book Brilliant NLP we came to the conclusion that answering the first one in particular will depend at which stage of life the question is posed.

Sheep dip anyone?

Alison Mizen — Wed, 04 Nov 2009 13:25:06 GMT

There is a belief that attitudes and skills can be developed overnight almost like upgrading the operating system on a computer. What often happens is that the speed at which managers expect to see change in processes and systems is also applied to people. Attempts to get employees to think and behave differently by sheep-dipping often have the opposite effect. This is because people are unlike processes and systems.

Arrested Communication

Alison Mizen — Wed, 21 Oct 2009 11:32:26 GMT

The smooth running of any organisation relies on effective communication between people. When messages become mixed or fuzzy, confusion steps in and people become unsure how to act. The more we understand about how people communicate and process information, the better we can be at communicating with them. This is true whether you are interacting with your team, your boss, your supplier, the general public or interviewing a crime suspect.

Royal Mail - modernised or traumatised?

Alison Mizen — Mon, 12 Oct 2009 12:15:22 GMT

“I had to raise my hand to go to the toilet”- PO worker

Coaching for Change – getting change into the muscle

Alison Mizen — Thu, 01 Oct 2009 09:07:22 GMT

Fifteen years of coaching, facilitating groups and training across most industries and at all management levels, has taught me there are three key assumptions which tend to be missing when change programmes fail or create inertia and drag.