Quickcomm TEM Articles

Have to cut heads to control costs? Think again.

Fri, 20 Feb 2009 04:50:00 -0400

By Mark Evans, CEO, Quickcomm Software Solutions
The thousands of enterprise CIOs who have been tasked with cutting costs next year are facing a gloomy outlook of layoffs now more than ever. We've already seen massive layoffs across the world. But this is just the tip of the iceberg; departmental heads will need to do a lot more to control their budgets in 2009.

Introduction to Telecom Expense Mangement

Wed, 27 Aug 2008 04:50:00 -0400

By Anup Abraham, ExcelaCom

You are probably thinking: telecom expense management, what on earth is telecom expense management? It's a good thing that we did not start this article with the acronym TEM because you would have been even more lost.

So, telecom expense management, or TEM for short - why do you care enough to read further?

The Dreaded Enterprise Phone Bill

Mon, 4 Aug 2008 09:16:00 -0400

By Brian Rafferty, Quickcomm Software Solutions

How Telecom Inefficiencies Can Damage a Company's Bottom Line

The dreaded phone bill. Some people see it as a waste of paper. Some see it as a huge headache. And some understand it to be nothing more than a payment amount and a list of calls made. But, at a large company with a lot of employees, this bill is much more complicated, even if it's only accounting for landlines.

What if your company gives every employee a mobile phone and sets up a virtual private network in some employees' homes? Each of these services adds an additional layer of complication, making it more difficult to discover billing errors and audit your inventory.

Telecom Expenses - The Million-Dollar Disconnect

Mon, 4 Aug 2008 09:16:00 -0400

By Jennifer Gartland, Quickcomm Software Solutions

The Disconnect.

Captain Obvious says, Newsflash! Nearly all corporations suffer from a lack of internal communication and processes! Effective collaboration and employee accountability are NOT the norm.

In a perfect corporate setting, everyone works well together and they communicate effectively with each other. Unfortunately for most, if your employees are talking to each other, it's around the water cooler and usually involves last night's episode of The Flight of the Conchords.

Critical Requirements in a Global TEM Solution

Mon, 21 Jul 2008 09:16:00 -0400

By Louis Crespo, Vice President of Marketing, Quickcomm Software Solutions

Small world? It's still pretty big when it comes to Telecom Expense Management (TEM).

Your company is (or soon will be) global. Now you've been tasked with corralling your company's global telecommunications investment. It has senior-level visibility across the entire company. You're the Christopher Columbus of IT. He had it rough out there for a while and you may too. So hopefully this article will help you avoid some of the common problems associated with going for Global TEM.

Its not TEM, its TM

Fri, 11 Jul 2008 06:43:39 -0400

By Mark Evans, CEO, Quickcomm Software Solutions

The common misperception with Telecom Expense Management is that its primary purpose is to manage the overwhelming quantity of complex and voluminous invoices that need to be paid each month.

Its not!

Quickcomm Software & Telwares Solutions Partnership

Mon, 30 Jun 2008 07:46:34 -0400

A TECHNICAL BRIEF

Executive Summary

Quickcomm Software and Telwares Solutions are joining forces to offer enterprise and government customers the largest, most robust global suite of Telecom Expense Management (TEM) solutions available today.

By bringing together the leading TEM service provider and the leading TEM software provider, the partnership allows businesses to combine and manage wireless and wireline, domestic and international services and network assets on a single integrated platform. In addition, it provides on-demand validation of their entire global telecommunication investment.

This technical brief describes the components and key capabilities of this joint solution, and how Telwares will utilize the Quickcomm software platform to provide a managed TEM solution to customers.

Carrier NDA's and Letter Agreements - Official TEMIA Position Statement: April 2008

Wed, 25 Jun 2008 14:19:43 -0400

Telecom Expense Management Industry Association

To: Customers of Telecommunications Carriers

Subject: Carrier NDA's and Letter Agreements

Summary

TEM Vendors should not sign NDA's directly with carriers. TEM Vendors should ONLY have NDA's or confidentiality provisions directly with their clients. In their own best interests, clients should vigorously resist carrier's attempts to thwart client cost savings initiatives.

Telecom Expense Management - The Use of Software to Improve the Bottom Line

Tue, 17 Jun 2008 16:43:24 -0400

By Mark Evans, CEO, Quickcomm Software Solutions

As organizations employ more remote employees and sales staff across the globe, the mobile devices these employees use as their corporate lifelines are creating numerous challenges for those charged with managing the rapidly expanding universe of telecom expenses. With new services that include voice, data, text, Internet, and video being added to bills, organizations are experiencing growing difficulties in managing the charges and in ensuring that erroneous errors do not occur. Managing the invoicing for tens of thousands of wireless devices requires specialized systems and processes to ensure that they are getting the best deal for a continually growing corporate cost...

The Telecom Treasure Hunt

Tue, 17 Jun 2008 16:34:28 -0400

How to find easy money by organizing and validating your telecom service inventory.

By Mark Evans, CEO, Quickcomm Software Solutions

Introduction

This paper was developed from ideas put forth in a Quickcomm webinar by the same name. The goals of this paper are to help companies to:

Learn how to create and maintain a clean telecommunications inventory
Know where to go to get started with telecom expense management (TEM)
Create an internal telecommunications evaluation process
Understand what is driving their telecommunications expenses
Make the best use of their own internal resources

The challenge is how to turn existing practices that "spot check" telecom expenses into a "best practice" process of ongoing telecommunications expense management. As with any such undertaking, where and how to start can be major stumbling blocks. There are issues of who is responsible for what and who owns the information, as well as how and where do companies store the information needed to truly and effectively manage telecommunications expenses....