QUIK|Tipz

14 Sure Fire Methods to Connect with B-to-B Customers with Email

RC — Thu, 07 Jul 2011 14:05:04 +0000

14 sure fire ways to connect to B-toB customer by email

InfoGraphic | What is Great Customer Service

RC — Tue, 21 Jun 2011 12:52:31 +0000

Great customer service is something everyone desires…yet rarely can it be consistently achieved. The folks over at getsatisfaction produced an interesting infographic on the 10 commandments of Good Customer Service. I wonder why they didn’t title it Great Customer Service? Isn’t good customer service the expected norm? At any rate a good inforgraphic but falls [...]

What should Winnipeg’s NHL Team Name be?

RC — Fri, 17 Jun 2011 17:26:25 +0000

Within the upcoming weeks the True North Sports & Entertainment Group will be unveiling a team name for Winnipeg’s NHL Club. The debate rages on…should they be called the Jets or something else. From a purely selfish standpoint of grasping onto the past…the Jets name has a strong emotional tie to my youth. Things like [...]

Marketing and Marathons how are they the same

RC — Fri, 17 Jun 2011 14:49:36 +0000

In Winnipeg, every Father’s Day is marked with the running of the Manitoba Marathon. This year, I am participating in my 3rd running of the half marathon. I don’t really enjoy running but participating in the marathon is fun and what it forces me to do for at least 3 months of the year is [...]

Marketing Tip of the Day–Customer Experience Marketing

RC — Mon, 13 Jun 2011 15:02:26 +0000

Came across another interesting Facebook post from a friend. And it reminded of a very simple but hard to execute (on a consistent basis) tactic in marketing. Now I get paid to help businesses large and small increase their sales through proper strategic implementation of marketing tactics. Here’s a real low hanging fruit tactic that [...]

Marketing is Useless if you can’t close or keep a customer happy

RC — Thu, 09 Jun 2011 12:51:01 +0000

Had a couple of interesting experiences this past week. My first experience was with a lawn company that performed my spring clean up this year. They had delivered a flyer in the mail which caught my attention. Yes, flyers and/or direct mail still works if you have a compelling story and you catch the prospect [...]

Social Media | Customer Experience can Increase or Decrease your Sales

RC — Wed, 16 Mar 2011 14:31:55 +0000

Interesting dialogue showed up on my wall this morning. A friend of mine had her furnace conk out on her the other day. It also got me thinking: companies should have a social media strategy. Why? Because even if you’re not on it you’re on it. At the very least you should be using tools [...]

Infographic | Business-to-Business Social Media

RC — Tue, 22 Feb 2011 15:46:49 +0000

Infographic on Business to Business Social Media. Do not ignore the power of Social Media for your B2B business.