Articles, news, research and other resources for foodservice industry managers and executives, including information on human relations (HR), finance, training, cost management, marketing and promotions, and business growth. en-us http://www.rimag.com/community/Management+Issues/48494.html?nid=4134 2008 Reed Business Information. Subject to its Terms of Use. Wed, 08 Oct 2008 03:01:52 PST http://www.rimag.com/article/CA6602549.html?nid=4134 Thirty-eight percent of New Yorkers say that one way they are responding to the economic crisis is by eating out less, according to Zagat Survey. Tue, 07 Oct 2008 11:14:00 PST http://www.rimag.com/article/CA6602368.html?nid=4134 The overwhelming majority of workers (91%) in the United Kingdom's foodservice sector would go to work stressed, while almost half would go to work with a migraine due to fears over job security, research revealed today. Mon, 06 Oct 2008 15:02:00 PST http://www.rimag.com/article/CA6601630.html?nid=4134 The Washington Restaurant Association reacted today to the state's Department of Labor & Industries' announcement of a 5.9 percent minimum wage increase, effective Jan. 1, 2009. The hike comes at a time when the restaurant industry already is navigating the uncertain terrain of an economy in danger. Thu, 02 Oct 2008 14:16:00 PST http://www.rimag.com/article/CA6600989.html?nid=4134 With the economy putting a tight squeeze on bottom lines, well-planned and well-formatted restaurant menus can be a smart tactic. They can increase the odds that restaurant guests will order efficiently, correctly and perhaps even exactly what the restaurant operator hopes they’ll select. Wed, 01 Oct 2008 00:00:00 PST http://www.rimag.com/article/CA6594399.html?nid=4134 Half of consumers wouldn't ask for a service charge to be reduced or removed from their bill if they had poor service in a restaurant, research has found. Thu, 25 Sep 2008 14:28:00 PST http://www.rimag.com/article/CA6598200.html?nid=4134 Colleges have issued worse graduation requirements: Students signing up for the new EcoGastronomy dual major at the University of New Hampshire will have to spend one semester in Italy studying sustainable food systems. The major was inspired by Slow Food International founder Carlo Petrini, above. Mon, 22 Sep 2008 11:07:00 PST http://www.rimag.com/article/CA6598065.html?nid=4134 The Women's Foodservice Forum has announced that President Mary Bentley no longer is with the organization. Linda Pharr, chairwoman of the WFF board of directors, has been named interim president of the Minneapolis-based organization. Mon, 22 Sep 2008 10:58:00 PST http://www.rimag.com/article/CA6594250.html?nid=4134 Online recruitment activity in hospitality and tourism fell by more than any other industry sector last month but underlying growth was strong, says a new survey. Tue, 09 Sep 2008 11:33:00 PST http://www.rimag.com/article/CA6590529.html?nid=4134 The story of diversity in foodservice is incalculably important—to the industry’s ability to be strong, vital, relevant and fair but also to every person who seeks career opportunity, advancement and acceptance within its broad parameters. Untouched by bias or subjectivity, statistics about foodservice’s diversity reveal important aspects of the story: From the numbers, it is... Mon, 01 Sep 2008 00:00:00 PST http://www.rimag.com/article/CA6590499.html?nid=4134 When Atlanta-based Triarc Cos.' acquisition of Wendy's International Inc. is completed later this year, J. David Karam will serve as president of the burger chain, succeeding President and CEO Kerrii Anderson; Stephen Farrar will be chief operating officer and Ken Calwell will be chief marketing officer. Mon, 01 Sep 2008 00:00:00 PST http://www.rimag.com/article/CA6585172.html?nid=4134 Like any foodservice operation focused on building employee loyalty and a strong corporate culture, Northbrook, Ill.-based Lou Malnati's Pizzerias strives to promote from within and provide managers with the tools they need to help develop talent in their stores. That's why, in 2006, the chain decided to go a step beyond offering such retention-boosting benefits as health insurance, employee va... Fri, 01 Aug 2008 00:00:00 PST http://www.rimag.com/article/CA6585138.html?nid=4134 Paul Mangiamele was named president and CEO of Charlotte, N.C.-based Salsarita's. Mangiamele most recently spent four years at Austin, Texas-based Sport Clips Inc., in various senior management capacities, including chief operating officer. ... New York City-based Patina Restaurant Group has named Jennifer Shurdut, who spent the past 10 years as SVP and associate general counsel at Primedia Inc. Fri, 01 Aug 2008 00:00:00 PST http://www.rimag.com/article/CA6575346.html?nid=4134 In an increasingly expensive labor market—not to mention an environment of rapidly rising food costs—it’s more important than ever for operators to get their hiring decisions right. Promoting from within and using employee referrals to identify and develop top talent is always preferable, but such hiring is not always possible. Tue, 01 Jul 2008 00:00:00 PST http://www.rimag.com/article/CA6575325.html?nid=4134 When Starbucks closed its domestic stores for one afternoon in February to conduct a companywide training session, Dunkin’ Donuts jumped at the chance to gain the attention and affections of coffee devotees: In the Chicago area alone, 450 Dunkin’ Donuts units passed out free small lattes during Starbucks’ closures. Tue, 01 Jul 2008 00:00:00 PST http://www.rimag.com/article/CA6569528.html?nid=4134 Building business on Sundays outside of the French-toast-and-eggs-Benedict hours requires a little creativity. It’s the one day of the week when families just may be likely to sit down at the table together for dinner, and luring diners from home or persuading them to stay out on a weekend night that doesn’t really feel like part of the weekend can be tricky. Sun, 01 Jun 2008 00:00:00 PST http://www.rimag.com/article/CA6569527.html?nid=4134 More than 1.2 million young adults will enter the U.S. job market this year carrying newly awarded bachelor’s degrees, according to the National Center for Education Statistics. They represent a welcome pool of potential customers for foodservice operations, which are working hard to attract new guests in a difficult and highly competitive marketplace. Sun, 01 Jun 2008 00:00:00 PST http://www.rimag.com/article/CA6569512.html?nid=4134 John Gainor (l.) was named president and CEO of Minneapolis-based International Dairy Queen Inc., effective July 1. He succeeds Charles Mooty, who will remain as board chairman through the end of 2008. … Michael Archer is the new president of Applebee's International Inc. Archer most recently served as president and COO of T. Sun, 01 Jun 2008 00:00:00 PST http://www.rimag.com/article/CA6565173.html?nid=4134 New data from Chicago-based researcher Mintel suggests that more consumers have moved from spending less on food away from home to curtailing restaurant visits altogether. Thu, 29 May 2008 13:15:00 PST http://www.rimag.com/article/CA6560678.html?nid=4134 A successful bar does much more than deliver assorted libations to an after-work crowd and offer a dining compromise for weekend walk-ins. It’s an introduction to the restaurant—a chance to show off to guests curious about the establishment but hesitant to make a reservation for the dining room, an opportunity to offer a glimpse of the breadth of the operation’s culinary reper... Thu, 15 May 2008 00:00:00 PST http://www.rimag.com/article/CA6560677.html?nid=4134 Mario Batali and Daniel Boulud boast their own wine labels. Charlie Palmer is building an eponymous luxury hotel in Las Vegas. Nobu Matsuhisa has starred in commercials touting everything from golf clubs to the Gap. And Tom Colicchio was named one of People’s Sexiest Men Alive. It’s a brave—and potentially lucrative—new world for chefs, one where branching out from behin... Thu, 15 May 2008 00:00:00 PST