<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:blogger='http://schemas.google.com/blogger/2008' xmlns:georss='http://www.georss.org/georss' xmlns:gd="http://schemas.google.com/g/2005" xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-917631742401735256</id><updated>2024-11-01T03:33:25.317-07:00</updated><title type='text'>radentitan1</title><subtitle type='html'>FEATURE APPROPRIATE FOR A CAPSTONE MARKETING STRATEGY COURSE FOR DIFFERENT TEACHING APPROACHES</subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default'/><link rel='alternate' type='text/html' href='http://radentitan1.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>consultan dan pelatihan hotel</name><uri>http://www.blogger.com/profile/01532271671401272308</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>10</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-917631742401735256.post-5426607963561316340</id><published>2022-12-22T19:41:00.000-08:00</published><updated>2022-12-22T19:41:05.264-08:00</updated><title type='text'> Making the Bed</title><content type='html'>Making the bed adalah merapikan atau menta tempat tidur menggunakan sheet atau linen atau satu per satu dimulai dari yang paling bawah sesuai dengan standard yang telah ditentukan . Making bed ada yang dilakukan dengan satu sheet , dua sheet , tiga sheet , dan ada yang menggunakan duvet seiring dengan berkembangnya kemajuan teknologi dibidang perhotelan.

Sebelum melakukan proses making bed maka lakukanlah proses striping linen dengan cara membuka sheet satu per satu yang telah digunakan tamu serta mengecek :&lt;div class=&quot;separator&quot; style=&quot;clear: both;&quot;&gt;&lt;a href=&quot;https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgn4fXjIVmhuLe4R7cBmXBur_eqJXWroGY1g7bNEVh90eCLCS85GfKO74vchvCar9qwWoWb_10Hn0WWhphz5r30kgJawhwYpk06usZ6h_-rroQQeaWvzuN9Vz8345vmrokNNBdqZD-wMBXBR_2oDHEsOkFl80I1NaZFMJ5X_6pggmQvvR1Qh06T9KVM5w/s640/IMG_7372.jpg&quot; style=&quot;display: block; padding: 1em 0; text-align: center; &quot;&gt;&lt;img alt=&quot;&quot; border=&quot;0&quot; width=&quot;400&quot; data-original-height=&quot;406&quot; data-original-width=&quot;640&quot; src=&quot;https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgn4fXjIVmhuLe4R7cBmXBur_eqJXWroGY1g7bNEVh90eCLCS85GfKO74vchvCar9qwWoWb_10Hn0WWhphz5r30kgJawhwYpk06usZ6h_-rroQQeaWvzuN9Vz8345vmrokNNBdqZD-wMBXBR_2oDHEsOkFl80I1NaZFMJ5X_6pggmQvvR1Qh06T9KVM5w/s400/IMG_7372.jpg&quot;/&gt;&lt;/a&gt;&lt;/div&gt;
a.	Apakah ada barang tamu yang tertinggal seperti anting, kalung, gelang, handphone dan lain lain di tempat tidur
b.	Apakah ada sheet atau linen yang sobek atau rusak , jika ada yang sobek atau rusak pada saat striping Linen harus dipisahkan
c.	Apakah ada noda berat seperti tinta, darah saos yang harus dipisahkan dengan linen yang lain&lt;a href=&quot;www.profesionalhousekeeping.com&quot; target=&quot;_blank&quot;&gt;&lt;/a&gt;
</content><link rel='replies' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/5426607963561316340/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://radentitan1.blogspot.com/2022/12/making-bed.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/5426607963561316340'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/5426607963561316340'/><link rel='alternate' type='text/html' href='http://radentitan1.blogspot.com/2022/12/making-bed.html' title=' Making the Bed'/><author><name>consultan dan pelatihan hotel</name><uri>http://www.blogger.com/profile/01532271671401272308</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media="http://search.yahoo.com/mrss/" url="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgn4fXjIVmhuLe4R7cBmXBur_eqJXWroGY1g7bNEVh90eCLCS85GfKO74vchvCar9qwWoWb_10Hn0WWhphz5r30kgJawhwYpk06usZ6h_-rroQQeaWvzuN9Vz8345vmrokNNBdqZD-wMBXBR_2oDHEsOkFl80I1NaZFMJ5X_6pggmQvvR1Qh06T9KVM5w/s72-c/IMG_7372.jpg" height="72" width="72"/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-917631742401735256.post-2465045359996108586</id><published>2011-10-20T11:38:00.000-07:00</published><updated>2011-10-20T11:38:46.066-07:00</updated><title type='text'>Just What Is Marketing?</title><content type='html'>Marketing has become an important part of life at all - if you sell a product for the target market or target market.&lt;br /&gt;
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You might think that the words used as &quot;marketing&quot; can mean the same thing at all, but is no longer the case. The word has different meanings depending on what a person wants to say. Sometimes the &quot;marketing&quot; they said in the announcement. The next time it is used to describe the planning and research that was conducted before the announcements are made.&lt;br /&gt;
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Then there is the sense that each company will apply to the word.&lt;br /&gt;
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Companies that sell through distribution channels, relationship marketing can be extremely distributors. And firms with sales force, marketing is used to describe the process of developing questions that will be the seller.&lt;br /&gt;
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In each case, identify the companies the marketing of any process used to create interest in their products and move towards making the prospect of a purchase.&lt;br /&gt;
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Too many companies focus on one aspect of marketing, like advertising or direct marketing, do not take advantage of other aspects of marketing that can improve overall efficiency.&lt;br /&gt;
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In other words, most of the companies, to succeed, you must have a broader view of marketing.&lt;br /&gt;
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Data collection and purchase process of consumers and companies have researched, studied and &quot;proceduralized&quot; until almost a science.&lt;br /&gt;
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At the same time, marketing is still an art. It requires marketers to truly understand what customers want, what your competitors are doing, and what it takes to make a profit.&lt;br /&gt;
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For marketing to be effective, management must understand what the needs of the target, they value product attributes, and what is their motivation to respond.&lt;br /&gt;
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It takes more than creative advertising. Requires research and understanding of target markets, making it convenient to purchase products, and provides each value and customer satisfaction real.&lt;br /&gt;
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Many people in online marketing today is not exposed to a wide range of marketing tools and techniques from manufacturers and traditional retailers have been used for many years. In addition, experienced marketers who have taken college courses usually focus on marketing a specific area of ​​marketing and forget what is really extensive marketing campaign.&lt;br /&gt;
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To get an idea of ​​what students are taught in marketing now, see what&#39;s included in an introductory book on marketing. Over the years the book &quot;Marketing to Time&quot; by Gene Boone and Kurtz David has helped students gain an understanding of the level of marketing.&lt;br /&gt;
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Marketing course introduction shows students that marketing is more than move the product to the door and generate income. As important as it is, marketing is a broader role.&lt;br /&gt;
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In general, marketing is the process of planning and execution of promotion and distribution of products to satisfy customers. Along with a comprehensive marketing areas such as:&lt;br /&gt;
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Ad&lt;br /&gt;
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Brand Management&lt;br /&gt;
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Consumer behavior&lt;br /&gt;
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Direct marketing&lt;br /&gt;
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Distribution&lt;br /&gt;
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Packaging&lt;br /&gt;
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Price&lt;br /&gt;
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Promotion&lt;br /&gt;
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Public relations&lt;br /&gt;
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Sale&lt;br /&gt;
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Service&lt;br /&gt;
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The marketing department of the company to ignore the value of these areas and related strategies, which prevents the tools used by their competitors. Whatever the definition now used for marketing, increased competitive environment requires every bit of potential for greater use of marketing to improve business performance.</content><link rel='replies' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/2465045359996108586/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://radentitan1.blogspot.com/2011/10/just-what-is-marketing.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/2465045359996108586'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/2465045359996108586'/><link rel='alternate' type='text/html' href='http://radentitan1.blogspot.com/2011/10/just-what-is-marketing.html' title='Just What Is Marketing?'/><author><name>consultan dan pelatihan hotel</name><uri>http://www.blogger.com/profile/01532271671401272308</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-917631742401735256.post-7966502294690403534</id><published>2011-10-20T11:35:00.000-07:00</published><updated>2011-10-20T11:35:08.518-07:00</updated><title type='text'>Home &gt; Articles  Marketers and Customers Benefit from Differentiation and Segmentation</title><content type='html'>ETH Godin recently published an article on the blog about differentiation and segmentation of marketing skills to become selfish. That led to blog posts, which most agree with Seth, but few disagree.&lt;br /&gt;
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Actually, Seth said that the use of differentiation and segmentation strategies are selfish: &quot;They assume that people who care about you&quot; and what you say about you.&lt;br /&gt;
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Seth also said: &quot;Any rational person would spend a lot of time with product information no trouble figuring out why you are different.&quot;&lt;br /&gt;
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Brian Carroll Seth agrees, saying that most companies &#39;value proposition&#39; bad with too much about, the ability of the features and expectations.&lt;br /&gt;
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Diego Rodriguez, said many employers do not spend enough time to make your offer different and valuable.&lt;br /&gt;
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Arnold did not agree with Seth Seefeld, said, &quot;what helps to identify the most interesting thing about you or your product.&quot;&lt;br /&gt;
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In segmentation, said that helping the entire company - product designers can focus on one particular set of needs, merchants can choose the appropriate way to reach every segment, etc.&lt;br /&gt;
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And speaking of the latest segmentation, said, &quot;One-one is the best we can, build a strong relationship between customer and company brand /.&quot;&lt;br /&gt;
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In reading this post, I know Seth is true - that the use of differentiation and segmentation is selfish!&lt;br /&gt;
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Some time ago I wrote about how customers use the difference to making a good buying decision. Because I had not taken place that gives potential customers with this information can be regarded as a bad thing!&lt;br /&gt;
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Yes, it&#39;s selfish when companies focus on customers to tell you why their product is very good as well, not counting how many customers will benefit from using these products.&lt;br /&gt;
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However, sales professionals know that they need to focus on the client. Marketing information needs to highlight the features, functions and benefits of the products are important for each market segment. It helps customers to go beyond the basic features provided by all categories of products so that they can see the difference between products.&lt;br /&gt;
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Vendors who do not understand the barriers at the time of client vendors who will soon pass. Gone are the days when customers - both buyers and buyers from B to B - spent hours trying to determine how a product that best suits your needs other products. It is up to marketers and stick hope through this process.&lt;br /&gt;
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When a company makes a variety of marketing messages and targeted, which raises the question of wire confused, no qualifications. It is quite difficult to achieve channel partners and vendors to follow in the footsteps of good - the challenge is not more difficult, providing low-quality leads, too!&lt;br /&gt;
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If your sales force to answer a very basic question about what their product, then you can practice &quot;marketing yourself&quot; - too much talk about himself and very little about how clients can benefit from their products.&lt;br /&gt;
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So how do you know if your marketing selfish? Like many problems in marketing, market knows - and the market will tell you. Here are some ways to observe and learn how the market feels about your marketing:&lt;br /&gt;
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Keep track of all the tracks on the first contact through to make a purchase - from all segments of the market - to learn from each target market to respond to marketing communications and sales.&lt;br /&gt;
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Ask the best sales if the majority of the marketing drivers to understand the major advantages of the company&#39;s products.&lt;br /&gt;
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Ask new customers because you may have made the evaluation and decision-making process easier.&lt;br /&gt;
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By using this technique to observe and learn about its customers will help you make the most of market segmentation and product differentiation practices.</content><link rel='replies' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/7966502294690403534/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://radentitan1.blogspot.com/2011/10/home-articles-marketers-and-customers.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/7966502294690403534'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/7966502294690403534'/><link rel='alternate' type='text/html' href='http://radentitan1.blogspot.com/2011/10/home-articles-marketers-and-customers.html' title='Home &gt; Articles  Marketers and Customers Benefit from Differentiation and Segmentation'/><author><name>consultan dan pelatihan hotel</name><uri>http://www.blogger.com/profile/01532271671401272308</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-917631742401735256.post-712397568163108812</id><published>2011-10-20T11:32:00.001-07:00</published><updated>2011-10-20T11:32:39.559-07:00</updated><title type='text'>Integrated Sales and Marketing</title><content type='html'>The process of developing awareness of potential customers and convert people into consumers actually buy their products involves two teams of marketing and sales company.&lt;br /&gt;
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However, many companies, both groups worked together as a team to move quickly and without prospects through the decision process to buy their products.&lt;br /&gt;
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Traditionally, the marketing department is responsible for generating sales leads and provides. Often very little information about the initiative will provide the sales team - either because the data are too few who have been arrested or no system for market share with sales data. At the same time, the system tracks sales at many companies can not share the information with the marketing department.&lt;br /&gt;
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A company has an integrated marketing and sales programs such as sales and marketing teams working together to come up with a potential client from initial awareness through to become loyal customers.&lt;br /&gt;
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For most companies this integrated approach has two parts:&lt;br /&gt;
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Marketing and sales team to convey brand messages and product positioning companies across the sensitization process to make decisions. This requires the company&#39;s senior marketing and sales executives to work together to ensure that everyone understands how to deliver a message from the company.&lt;br /&gt;
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Data of potential customers, potential customers, and customers are handled with a single database that is used by both sales and marketing team. For example, the marketing department usually collect contact information identifying the source of leadership and management of sales, then moved to head the sales team. In an integrated environment based, the seller can see the contact information and a marketing bonanza arrested.&lt;br /&gt;
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However, the main approach to integrated sales and marketing could be expanded to capture more information and to make sure it is available for both sales and marketing team.&lt;br /&gt;
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For example, imagine the marketing organization using data on the main web page on every visit a link clicked on newsletters, and answer questions from a Web form. Then, making this information available to lead marketing management vendors - and make it available in real time.&lt;br /&gt;
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This integrated process works in reverse too.&lt;br /&gt;
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As vendors update records one perspective, the new data is made available to the marketing team in real time as well. This means that marketing campaigns can be updated to reflect the field data vendor minutes.&lt;br /&gt;
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When all the data on potential customers, potential customers, clients and are available for both marketing and sales team in real time, the company has truly integrated sales and marketing information systems. It is very difficult to achieve in traditional software sales force automation, management is now called Customer Relationship Management (CRM). This is because the products are limited to management of sales data from contact and send sales letters and e-mail the seller. Typical force automation product sales including gold mines and the ACT, Dan! Salesforce.com sales force automation services.&lt;br /&gt;
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What is needed to overcome the limitations of the software sales force automation, is an integrated set of applications:&lt;br /&gt;
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Campaign and Lead Management&lt;br /&gt;
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Web Content Management&lt;br /&gt;
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E-mail Newsletter&lt;br /&gt;
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Force automation&lt;br /&gt;
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Companies such as Seibel and software products offer is important, and offers Coravue service channels to achieve this.&lt;br /&gt;
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If you use a software product or service online, integrated sales and marketing system will help you get more leads and turn them into loyal and profitable customers.</content><link rel='replies' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/712397568163108812/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://radentitan1.blogspot.com/2011/10/integrated-sales-and-marketing.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/712397568163108812'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/712397568163108812'/><link rel='alternate' type='text/html' href='http://radentitan1.blogspot.com/2011/10/integrated-sales-and-marketing.html' title='Integrated Sales and Marketing'/><author><name>consultan dan pelatihan hotel</name><uri>http://www.blogger.com/profile/01532271671401272308</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-917631742401735256.post-8772104629030763216</id><published>2011-10-20T11:29:00.000-07:00</published><updated>2011-10-20T11:29:28.252-07:00</updated><title type='text'>What is Strategic Marketing Planning?</title><content type='html'>All marketing executives and CEOs periodically urgent strategic marketing challenges that may affect the future of the company for many years. Often decisions are made without an opportunity to analyze the situation and make the best decision.&lt;br /&gt;
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Stimulate strategic decision making is more likely now that the best decision.&lt;br /&gt;
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A better approach is to conduct a full annual review of markets and opportunities, then make a long term strategic decisions without the interference of daily marketing and sales activities. Decisions a day, then the company&#39;s overall strategic marketing objectives.&lt;br /&gt;
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It is important for the strategic planning process in the search marketing business from the customer point of view the investigation that has long-term horizon, such as:&lt;br /&gt;
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What the customer needs or reasons to consider buying our company?&lt;br /&gt;
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What improvements in your personal life or business customers can activate or enhance?&lt;br /&gt;
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What market segment of customers who are interested in our company or products?&lt;br /&gt;
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Customer motivations or values ​​lead people to decide to buy our products?&lt;br /&gt;
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What changes or trends in our customer base will affect the interest or your interest in a product like ours?</content><link rel='replies' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/8772104629030763216/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://radentitan1.blogspot.com/2011/10/what-is-strategic-marketing-planning.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/8772104629030763216'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/8772104629030763216'/><link rel='alternate' type='text/html' href='http://radentitan1.blogspot.com/2011/10/what-is-strategic-marketing-planning.html' title='What is Strategic Marketing Planning?'/><author><name>consultan dan pelatihan hotel</name><uri>http://www.blogger.com/profile/01532271671401272308</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-917631742401735256.post-1929901648837078806</id><published>2011-10-20T11:25:00.000-07:00</published><updated>2011-10-20T11:25:31.824-07:00</updated><title type='text'>tactic marketing plan</title><content type='html'>What makes someone a strategic marketing plan for a more tactical marketing plan communication? The main difference is the focus on the situation of general dental clients in the general direction of the company.&lt;br /&gt;
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For a business to business sales, this means that the combination of segmentation of the industrial sector and the use of the product of other factors related to the purchase decision. This includes buying criteria and motivations that influence purchasing decisions big, firm size.&lt;br /&gt;
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For example, the trend toward greater use of subcontracting in local and global suppliers are creating a market for suppliers. However, vendors must have a strategic marketing vision to see new market in time to seize the opportunity.&lt;br /&gt;
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For consumer marketers, this means that the geographic segmentation and demographic and psychographic segmentation (ie, values, attitudes, lifestyles), and motivational products.&lt;br /&gt;
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For example, an aging population bubble has created a general increase in demand for various products. It also created a sizeable niche market for product development and marketing profitable.&lt;br /&gt;
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The same changes can also reduce the demand for other products. Long-term changes in the market is often misinterpreted as a short-term competitive pressures or changes in the economy. Rather than increase the advertising or sales efforts, may be better to leave the market crash.&lt;br /&gt;
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Without a strategic marketing plan, companies can waste resources or missed opportunities.&lt;br /&gt;
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What is the cost of lost opportunity? Of course it is impossible to know at the time that may be answered, but years later it has become clear that when a competitor opens a new factory or entering new markets - and its earnings grow faster than their competitors.&lt;br /&gt;
&lt;br /&gt;
In other words, the annual cost of the review of strategic marketing plan is very small compared with a profit, market share and profitability can generate.</content><link rel='replies' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/1929901648837078806/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://radentitan1.blogspot.com/2011/10/tactic-marketing-plan.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/1929901648837078806'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/1929901648837078806'/><link rel='alternate' type='text/html' href='http://radentitan1.blogspot.com/2011/10/tactic-marketing-plan.html' title='tactic marketing plan'/><author><name>consultan dan pelatihan hotel</name><uri>http://www.blogger.com/profile/01532271671401272308</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-917631742401735256.post-2178289061684527953</id><published>2011-08-01T07:36:00.001-07:00</published><updated>2011-08-01T07:36:48.497-07:00</updated><title type='text'>ALL ABOUT YOGA</title><content type='html'>kuandalini yoga is healty</content><link rel='replies' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/2178289061684527953/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://radentitan1.blogspot.com/2011/08/all-about-yoga.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/2178289061684527953'/><link 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href='http://radentitan1.blogspot.com/2011/08/blog-title.html' title='Blog title...'/><author><name>consultan dan pelatihan hotel</name><uri>http://www.blogger.com/profile/01532271671401272308</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='https://img1.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-917631742401735256.post-7245567596943426062</id><published>2010-08-08T07:34:00.000-07:00</published><updated>2010-08-18T11:47:49.000-07:00</updated><title type='text'>the srategic marketing</title><content type='html'>&lt;span style=&quot;font-weight: bold; color: rgb(0, 0, 153);&quot;&gt;AMERICAN EXPRESS&lt;/span&gt;&lt;br /&gt;Do you really know American express?most people  think of the firm as credit card company.many also know that it was  among America most successfull and admired corporations in the  1980s.during that period it more than triped its revenues,earned  anaverage return on shareholders equity of better than 15 percen  ayear,and was cited as the most admired financial services firm in  fortune surveys of top executives every years.but where did that revenue  and earnings growth come from?what strategies guided the success of  american express?&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;Corporate strategy-two avenues toward growth&lt;/span&gt;&lt;br /&gt;American  express corpooration has traditionally focused main business,financial  service and travel.As James D Robinson 111,the CEO of American  express,point out, it helped open up the savings and investment side of  the equation by acquistions shearson loeb rhoades and investors  diversified service [IDS] the acquistion also helped american express  appeal to a new segment of the financial service markets.while the firms  credit cards and others service  were targeted primarly at upper income  groups IDS sold annuities,life insurance and mutual funds to middle  income.IDS proved asuccesful to addtion american express.however ,was  generated by internal expantion into new,though related,businesses and  marked segment indeed,adaptability and an entrepreneurial spirits has  become the keystone of corporate strategy at American express.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;Busines-level competitive strategy&lt;/span&gt;&lt;br /&gt;campaign  began such as  Master card and visa proliferated by offering cheaper  annual fees and enticing lines of credit American Express managed to  increase its share of cards outstanding inthe united states and its  share of domestic charge volume grew.American Express improve its  performance inthe face  increasing competiton by finding ways to  differentiate its cards from others on the basis of superior service.&lt;br /&gt;&lt;span style=&quot;font-weight: bold; font-style: italic;&quot;&gt;for example&lt;/span&gt;;&lt;br /&gt;1.service center answer the phone[the standart is seven second]&lt;br /&gt;2.how long it take to replace lost card[48 hours is the goal]&lt;br /&gt;3.reguler  training for line employees and their managers and their managers  toensure that new ideas for improving customer service are put into  practice.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;Marketing strategy&lt;/span&gt;&lt;br /&gt;certainly,effors to improve  service quality do little to give the firm acompetitive advantage,by  promotion and advertising thus,American Express spends as much as 250  million dollar ayear-twice as much as master card visa  combined-remainding people and convincing them that American Express  cards offers more service and prestige than any competitors.&lt;br /&gt;more  important &lt;span style=&quot;font-style: italic;&quot;&gt;American Express works diligenly&lt;/span&gt; to keep abreast of customer  wants and tofind way satisfy them.the company also mantains and updates  weakly aprofile of 450 attributes.this information is used tosegment the  market based on income lifestyle characteristics and to determine what  service attributes appeal most to each segment.American Express  marketing managers have used the information gained through their  ongoing market analiysis card at spesific customers segments.&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;finnaly&lt;/span&gt;,AMEX  is also pursuing growth by attempting to improve the penetration of its  credit cards and financial service into global markets where demand  growing faster than it is domistically.consequenly the company is  actiely to improve its international competive  by engaging in lobbying  activities aimed at changing goverments trade and economic policies for  example services in future tariff agrements and to find ways to solve  the third world debt crisis.&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;Implementation&lt;/span&gt;&lt;br /&gt;among the keys  to  American Express success is that top management has clearly demontrated  its commitment to the firm strategic principles and that the  organization structure policies,and process are designed to enable and  encourage employees to perform in ways that are consistent with those  principles&lt;br /&gt;more subtantively the organization and its internal  processes are designed to facilitate and reward behavior that is  consistant with the company strategis thrust.to encourage innoation  enterpreneurial actions by bussines and marketing managers,for instance  decetion making autority is relatively decentralised. the firm tries to  hire strong,ambitious managers and give them substantial fredom tomanage  their own businesses and to react quakly to new opportunites in the  environtment,the company also constanly monitors its employees  perfomance,and its ties financial rewards promotion to that  performance.as result,&lt;span style=&quot;font-style: italic;&quot;&gt;American&lt;/span&gt; &lt;span style=&quot;font-style: italic;&quot;&gt;Express strategies&lt;/span&gt; are more than just  plans on paper,as its record of continuing growth and profitabily  reflect&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;MULTIPLE LEVELS OF STRATEGY;DIFERENT ISSUES AT DIFFERENT LEVELS&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;The recent history of american Express illustrates some important point strategy. first,most firms particulary those with multiple business units pursue a hierarchy of interdependent strategies.Each strategy is formulated at different levels in the organization and deals with different issues.this level of strategy primarily addreses the way abussines competes within industry.finnaly ,interrelated functional decisions about how to divide the markets into customers segments,which segment to targets,what products and service enhanchements to offers each segment,what promotial appeals and media toemploy,and whatfees to charge all refflect the&lt;span style=&quot;font-weight: bold;&quot;&gt; marketing strategy&lt;/span&gt;.each marketing strategy provides  a plan for pursuing the company objectives within specific market segment.&lt;br /&gt;the marketing objectives and strategy for particular product market entry should be concistent with direction and resources provided by the firm corporate bussiness level strategies Regardless of who is involved in formulating the various levels of strategy or how appropriate those strategy are,they will not lead to succesfull outcomes unless implemented effetivly.&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;STRATEGY:a definition&lt;br /&gt;                         Althouugh strategy first become apopuler bussiness buzzword during the 1960, it continues to have widely differing definitions and interpretations.the following definitions and interpretations.the following definition,however,capture the essence of the term as it is most commonly used.&lt;br /&gt;                  &lt;span style=&quot;font-weight: bold; font-style: italic;&quot;&gt;A strategy&lt;/span&gt;&lt;span style=&quot;font-style: italic;&quot;&gt; is afundamental pattern of present and planed objectitive&lt;/span&gt;&lt;br /&gt;&lt;span style=&quot;font-style: italic;&quot;&gt;                     recoucers,deploiments,and interactions of an organization with markets&lt;/span&gt;&lt;br /&gt;&lt;span style=&quot;font-style: italic;&quot;&gt;                     competitors and others environment factors&lt;/span&gt;.&lt;br /&gt;As this definition suggests,a good strategy should specify [1] what is tobe accomplised;[2]where,that is ,on&lt;span style=&quot;font-style: italic;&quot;&gt; which industry industry or product markets &lt;/span&gt;it will focus;and[3] how,or which recources and activities will be allocated to each product -market to meet environmental opportunities and threats and to gain a competitive advantage. &lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;The components of strategy&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;[&lt;span style=&quot;font-weight: bold; color: rgb(255, 0, 0);&quot;&gt;1&lt;/span&gt;]&lt;span style=&quot;color: rgb(255, 0, 0);&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: bold; font-style: italic; color: rgb(255, 0, 0);&quot;&gt;scope&lt;/span&gt;.the scope of an organization refers to the breadth of its strategic domain,that is,the number and type of industries,product lines and markets segments it is competes in or plans to enter.decisions about organizations strategy scope should reflect management view of the firm &lt;span style=&quot;font-style: italic;&quot;&gt;mission or strategic intent&lt;/span&gt; .this common thread among its various activities and product markets defines the essential nature of what its various activities and product markets defines the essential nature of what its bussiness and what is should be in future.&lt;br /&gt;&lt;span style=&quot;color: rgb(255, 0, 0);&quot;&gt;[&lt;/span&gt;&lt;span style=&quot;font-weight: bold; color: rgb(255, 0, 0);&quot;&gt;2&lt;/span&gt;]&lt;span style=&quot;font-weight: bold; font-style: italic; color: rgb(255, 0, 0);&quot;&gt;goals and objectives&lt;/span&gt;.stratiegies should also specify desire level accomplisment on one or more dimentions performants such as volume growth,profit contribution or return on investment.&lt;br /&gt;[&lt;span style=&quot;font-weight: bold; color: rgb(255, 0, 0);&quot;&gt;3&lt;/span&gt;] &lt;span style=&quot;font-weight: bold; font-style: italic; color: rgb(255, 0, 0);&quot;&gt;Resource deployment&lt;/span&gt;.Every organization has limited financial and human recources.strategy should speciy how such recources are to be obtained and allocated accros bussineses,product market and the activities and functional department.&lt;br /&gt;[&lt;span style=&quot;font-weight: bold; color: rgb(255, 0, 0);&quot;&gt;4&lt;/span&gt;] &lt;span style=&quot;font-weight: bold; font-style: italic; color: rgb(255, 0, 0);font-size:100%;&quot; &gt;Identification of  asustainnable competitive advantage&lt;/span&gt;.how the organization will compete in each bussines and product market within its domain.the manager mustexamine the markets oppotunities in each bussines product-market and the company distinstive competencies or strengths relative to its competitors,&lt;br /&gt;[&lt;span style=&quot;font-weight: bold; color: rgb(255, 0, 0);&quot;&gt;5&lt;/span&gt;&lt;span style=&quot;color: rgb(255, 0, 0);&quot;&gt;]&lt;/span&gt;&lt;span style=&quot;color: rgb(255, 0, 0);&quot;&gt; &lt;/span&gt;&lt;span style=&quot;font-weight: bold; font-style: italic; color: rgb(255, 0, 0);&quot;&gt;synergy&lt;/span&gt;.synergy exist when the firm business,product market,recource deployments,and competencies complement and reinforce one onather synergy enables the total perfomance of the related bussines to be greater than it would be otherwise;the whole becomes greater than thesum of its parts.consequenly,strategies should be designed to exploit potential sources  of synergy across the firm bussines and product markets as a meansof improving the organization overall efficiency and effetiveness.&lt;br /&gt;&lt;br /&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;The hierarchy of strategies&lt;/span&gt;&lt;br /&gt;these five basic dimention are part of all strategy,most organizations pursue a hierarchy of interrelated strategies,each formulated at different level of the firm the three major levels of strategy in most large,multiproduct organization are&lt;br /&gt;1.&lt;span style=&quot;font-style: italic;&quot;&gt;corporate strategy&lt;/span&gt;&lt;br /&gt;2.&lt;span style=&quot;font-style: italic;&quot;&gt;business level strategy&lt;/span&gt;&lt;br /&gt;3&lt;span style=&quot;font-style: italic;&quot;&gt;.functional strategy&lt;/span&gt;&lt;br /&gt;strategies at all three levels contain the five component outlined above,but because each strategy serves adiffernt purpuse within the organization,each emphasizes different sets of issues.exhibit 1-3 summarizes the focus and the specific issuees dealt with at each level of strategy.&lt;br /&gt;1.&lt;span style=&quot;font-style: italic;&quot;&gt;Corporate strategy&lt;/span&gt;&lt;br /&gt;decisions about  the organization scope and appropriate resource deployments across its various divisition or bussiness are the primary focus of corporate strategy.attempts to develop and maintan distinctive competencies at the corporate level tend to be broadly focused concentrating on chanels or marketing program&lt;br /&gt;2.&lt;span style=&quot;font-style: italic;&quot;&gt;bussines level strategy&lt;/span&gt;&lt;br /&gt;different customer segments may want different benefits from the same category of products a bussines unit may not have the competencies needed  to compete effectively in all markets segment bussines level strategy must deal with is appropriate &lt;span style=&quot;font-style: italic;&quot;&gt;scope&lt;/span&gt;.how many and market segment to compete in,and what product  offerings and marketing programs are needed to appeal to thesse segments.finnaly synergy should be sought accros product markets and across functional department within the bussines.&lt;br /&gt;3&lt;span style=&quot;font-style: italic;&quot;&gt;,marketing strategy&lt;/span&gt;&lt;br /&gt;the primary purpose of marketing strategy is to effectively allocate and coordinate marketing resource and activities to accomplish the firm objectives within aspecific product market,there fore,decisions about the scope of marketing strategy involve specifying the target market segment tobe pursued and the product line to be offered.then,firms seek acompetitive advantage and synergy,planning a well integrated program of marketing elements[product,price,promotion, and place distribution]tailored to the needs and wantsof customers inthe target segments.for example,abroad line of customer services and heavy advertising focussed on upper income proffesionals and stressing service and prestige are elements of the marketing strategy marketing for the american Express card.</content><link rel='replies' type='application/atom+xml' href='http://radentitan1.blogspot.com/feeds/7245567596943426062/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://radentitan1.blogspot.com/2010/08/srategic-marketing.html#comment-form' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/7245567596943426062'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/917631742401735256/posts/default/7245567596943426062'/><link rel='alternate' type='text/html' href='http://radentitan1.blogspot.com/2010/08/srategic-marketing.html' title='the srategic marketing'/><author><name>consultan dan pelatihan 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