http://www.radicallytransparent.com Monitoring & Managing Online Reputations Mon, 21 Jul 2008 18:17:16 +0000 http://backend.userland.com/rss092 en 988931http://www.feedburner.com Don't be afraid to listen to your customers' feedback. If they're talking, you should treat it as a great opportunity to improve. SuggestionBox interviewed Andy Beal and asked him for some tips, including: What effects could a company expect by publicizing their “customer interaction points?” How many companies can you name, that ... http://www.radicallytransparent.com/the-importance-of-collecting-customer-feedback/ Radically Transparent coauthor Andy Beal was invited to join Wayne Sutton on his Local Conversations video podcast. In the interview, Andy discusses the impact of online reputation management for companies and individuals using real world examples. Can't see the video? Click here to watch it. http://www.radicallytransparent.com/andy-beals-video-interview-with-wayne-sutton/ Radically Transparent coauthor Andy Beal was a recent guest on the SEO 101 internet radio show. You can listen to the interview here. http://www.radicallytransparent.com/andy-beal-guests-on-the-seo-101-internet-radio-show/ Andy Beal discussed online reputation management tips with Susan Bratton, host of the DishyMix podcast. You can listen to the podcast or read the entire transcript. Here's an extract: SUSAN BRATTON: Well, you’ve given me the perfect segue. Before we go to the break, I want to briefly talk about social media ... http://www.radicallytransparent.com/susan-brattons-podcast-interview-with-andy-beal/ Some people read Radically Transparent and love the book. Then there's Steve Price, owner of two restaurants (Arnies Restaurants and Coho Café) who's built his entire marketing plan around it! Here's Steve's email to us... I think I’ve read about everything there is out there on social media, web2.0, online marketing and ... http://www.radicallytransparent.com/why-radically-transparent-is-invaluable-to-local-business-owners/ When it comes to online marketing, few people have the great reputation of Susan Bratton. So, obviously we're flattered to read her glowing praise for Radically Transparent. Bratton gushes... "Few books can scale for absolute beginners and crusty stalwarts like Radically Transparent. No matter what level your skills, you’ll learn tips ... http://www.radicallytransparent.com/marketing-guru-susan-bratton-offers-high-praise-for-radically-transparent/ BusinessWeek takes a look at the growing demand for online reputation management and the experts providing reputation services. Radically Transparent co-author Andy Beal is featured throughout BusinessWeek's article. Most reputation services work by tracking what's written about a client on the Web, then doing search engine optimization (BusinessWeek.com, 9/10/07), promoting positive pages, ... http://www.radicallytransparent.com/andy-beal-helps-businessweek-define-online-reputation-management/ The success of Radically Transparent has reached the world's largest software company, Microsoft. Andy Beal has been invited to provide a closed-door presentation to Microsoft employees on May 1st and will discuss the book and online reputation management best practices. http://www.radicallytransparent.com/andy-beal-invited-to-present-to-microsoft-employees/ Radically Transparent co-author Judy Strauss will speak before a University of Nevada Reno audience at 7pm on April 29th. The series finale is Tuesday, April 29 at 7 p.m. in the graduate student lounge at the Joe Crowley Student Union. Judy Strauss, associate professor of marketing in the College of Business’ ... http://www.radicallytransparent.com/dr-judy-strauss-to-present-at-unr-speaker-series/ We were thrilled when Mike Moran--best selling author of Search Engine Marketing Inc., and Do It Wrong Quickly--offered his advance praise for Radically Transparent. Now that he's got his hands on the final copy, he's even more excited about the book. Radically Transparent is one of those unusual books that can ... http://www.radicallytransparent.com/best-selling-author-mike-moran-offers-more-book-praise/