Laudi is also the trusted recruiting partner for tech companies that appreciate high-quality, full cycle recruiting in Toronto and the Kitchener Waterloo areas. Demand for our services is growing and we are hiring a recruitment assistant to help us with the workload.

The Opportunity

• Conduct online and database research to uncover events and trends in the technology talent market
• Introductory marketing tasks for recruitment campaigns, including posting to social media networks
• Support recruiters & account managers as needed (including but not limited to interview/meeting coordination, reference checking, greeting clients, and invoice preparation)
• Assist in the research stages of executive search assignments;
  • Includes data mining and use of online social media tools such as LinkedIn, Twitter, etc.
  • Requires contacting and prescreening candidates for search assignments under supervision

Your Profile:

• 1+ years of full-time work experience
• Outstanding communication skills, both written and verbal
• Ability to multitask and stay organized in a fast paced environment
• Experience working with Microsoft Excel would be highly beneficial
• You are driven, competitive and ambitious … we want to turn you into a Recruiter!

Responsibilities:
• Work with key team members and decision makers to use data to improve our games
• Develop insightful reports and metrics
• Design and implement advanced statistical testing and A/B testing to evaluate product
features
• Communicate key metrics related to user behavior, user segmentation, virality, and
marketing campaigns
• Analyze data and provide insights to drive decisions and strategies for user acquisition,
retention, and monetization
• Develops hypotheses and tests them by analyzing game data to draw insights that
drive critical decision making
• Create models to better understand and predict user behavior
• Assists in development tools and procedures to automate data analysis

Qualifications:
• Industry experience performing quantitative analysis, preferably for social networks, ecommerce sites, or gaming companies; prior experience supporting the roll-out of a
successful social game a plus.
• 3-5 years of work experience, preferably including work in consulting, finance, or
another analytical role
• Adept at communicating and presenting complex ideas to business leaders to drive
decisions
• Strong SQL skills to query large, complex, multi-dimensional data sets
• Expert knowledge of Excel, and SQL-related languages (SQL, MySQL, SQL Server,
Hadoop, Hive, etc)
• Well versed in statistics and how to use data to illustrate the big picture
• Comfortable working in a startup or fast-paced environment with competing priorities
and changing deadlines
• Bachelors, Masters or PhD in Math, Economics, Statistics, Engineering or other
quantitative field required

Perks:
• MacBook Pro’s (or PC as desired) w/ Big Monitors
• Comfortable work stations with top-of-the-line Aeron chairs
• Free breakfast, lunch, and dinner (as desired)
• Unlimited snacks
• Fully stocked drink fridge w/ soda and fresh juices
• Competitive salaries
• Stock Options at an innovative & growing company
• Work with and learn from awesome co-workers that are hyper-smart and passionate
about games
• Fun fast pace work environment with open concept

It began as a market research application and is now a thriving business that helps retail banks, quick-service restaurants, super markets, and drug stores around the world. This growing team is recognized among the Most Engaged Workplaces and ranks highly on Branham’s Top Canadian Technology companies. The culture is fast-moving, dedicated, smart and casual. Last year saw them recognized as one of Canada’s 50 Best Managed Companies, they made the Deloitte Fast 50 (Canada) and the Toronto Star’s Best 50 GTA Employers.

The Opportunity
Empathica must practice what they preach – tracking and improving the client experience! Reporting to the VP of Client Strategy & Development, you will join this mission critical team as a Consultant and take responsibility for thought-leadership and execution of client engagement strategy. Coordinating with account managers on a regular basis will help you identify revenue growth opportunities from existing clients, and you might assist with sales proposals and presentations. You’ll “jet set” to a variety of client sites, build strategic plans for client satisfaction, and focus on maintaining and improving customer relationships.

Who Should Apply
You are a charismatic problem solver who has worked with farming and client relations for a few years. You like to travel and have solid understanding of the hospitality & retail industries. You have experience driving client satisfaction, improving retention, and are strong with market research tools and analysis. Presentation skills are a must, and you have a proven record of up-selling to key accounts. If you bring creativity, personality, and innovation to everything that you do, then this is just might be your calling!

JOB DESCRIPTION:

In this technical, hands-on role, as Customer Support Engineer you will be working with both existing customers, and potential customers identifying and solving installation and on-going production issues. The Customer Support Engineer will be responsible for maintaining a help desk database of ongoing issues and be responsible for the escalating, tracking and reporting of issues. In this role you will also be walking customers through installations remotely and potentially on-site of our products in multiple environments and troubleshooting any issues that arise.

JOB FUNCTION:
• Provides technical support to callers by researching and answering PerspecSys product-related questions; resolving problems; providing resources.
• Supporting pre and post sales activities, including product evaluations, implementations, and demonstrations.
• Understands caller PerspecSys product issues by listening to problems and concerns, leading caller through problem-identification protocols.
• Resolves issues by researching documentation; troubleshooting hardware, software, or feature problem; guiding client through corrective steps; escalating problems to second level; tracking status of problems and solutions.
• Establishes service by walking callers through new installations and configurations.
• Improves caller capabilities by providing additional documentation; recommending training courses.
• Maintains help desk database by entering caller statistics, inquiries, and responses
• Provides customer support by providing training; responding to requests; resolving problems potentially both on-site and on the telephone.
• Improves help desk results by recommending changes in information and processing.
• Updates job knowledge by tracking and understanding emerging practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

JOB REQUIREMENTS:

Problem Solving, Customer Service, Job Knowledge, Supervision, Scheduling, Managing Processes, Phone Skills, Written Communication, Training , Customer Focus, Technical Understanding, Professionalism, Objectivity, Listening, Presenting Technical Information, Multi-tasking

• Excellent written and oral communication skills. Must be able to communicate effectively with customers (including global customers, where English is a second language) in order to understand the problems and effectively communicate solutions.
• Works well under pressure, with excellent organizational skills and ability to multi-task, (managing customer expectations, while liaising with internal resources for the timely resolution of a variety of potential issues).
• Achieve a deep technical understating of PerspecSys products to be able to solve technical problems
• Proven experience working with networking elements such as proxy servers, firewalls, file servers, mail servers
• Technical experience with Linux (Ubuntu, Red Hat, Oracle Enterprise), Solaris, and Windows (2000 server, Win 7 client) including command line only environments, editing text files from terminal window using vi editor etc.
• Hands-on experience with SQL databases (Oracle, MySQL, Microsoft SQL, DB2) creating databases, creating and altering tables, creating users, granting permissions and basic SQL queries.
• Experience configuring Java environments including security provider configuration, certificates, Java startup parameters etc.
• Experience working with web technologies such as multiple browsers (IE, Firefox, Safari), HTML, SSL, Javascript, XML is preferred.
• Ideally has experience with virtualization technologies (VMWare, AWS, Zen etc)
• Preferably has experience troubleshooting hardware issues

PerspecSys is a great place to work with an exciting future ahead of us. Gartner awarded PerspecSys with a Cool Vendor award, recognizing that “Cloud Computing” is at the top of the list of today’s strategic technologies. PerspecSys removes the security obstacles that keep CIOs from choosing cloud technologies. Our software is critical to the rapid adoption of cloud applications in Fortune 500 companies around the world. We are located just north of Toronto’s west end.

Our quality assurance team has an immediate opening for an experienced software quality assurance engineer with expertise in testing server based software through both browser clients and various API calls. We are looking for analytical testers that can create and execute test cases for functionality, performance, and security. We also want you to look under the covers and aid in diagnosing the issues that are found.

Ideal Background:
 Experience testing web based software (eg. Salesforce.com, Oracle CRM on Demand etc) using multiple browsers, in both an automated and manual testing environment for functionality, performance, and security
 Experience testing multi-tier applications and network technology
 Experience creating test cases using formalized methodology
 2-5 years of software design/testing, preferably in Java environment
 2-5 years of test process development experience using formalized test plans
 Experience installing Linux operating systems
 Experience using Solaris and Linux operating systems at both GUI and command line
 Experience using databases (Oracle, MySQL,MS SQL Server,DB2)
 Exposure and understanding of SOA design and development principles is desirable
 Strong communication and interpersonal skills
 A positive attitude and a results-oriented work ethic
 An ability to work both independently and in a team environment
 Preferably experience with HTTP, SMTP, TCP/IP, SSL, TLS protocols

In this role you will help design and build the next-generation games and mobile applications that reach millions of people. We are looking to hire the brightest, most passionate, most dedicated and energetic people we can find. If this sounds like you, then you will fit right in. We want the best, and we’ll do what’s needed get you on board!

Responsibilities:
• Versatile and able to handle a variety of task.
• Responsible for creating immerse environments for Flash or iPhone games (
• Creating promotional material for games
• Animating existing artwork in Flash.

Qualifications:
• B.S. in design, multimedia or equivalent experience
• Extensive Flash CS3/CS5 experience
• 3+ years of illustration / animation experience
• Excellent illustration skills
• Solid understanding of form, lighting, composition and colour
• Knowledge of and interest in the social gaming industry
• Comprehensive portfolio showing life drawing, environments, characters and interface/graphic design
• Bonus:Actionscript 3.0 Experience

Perks:
• MacBook Pro’s (or PC as desired) w/ Big Monitors
• Comfortable work stations with top-of-the-line Aeron chairs
• Free breakfast, lunch, and dinner (as desired)
• Unlimited snacks
• Fully stocked drink fridge w/ soda and fresh juices
• Competitive salaries
• Stock Options at an innovative & growing company
• Work with and learn from awesome co-workers that are hyper-smart and passionate about games
• Fun fast pace work environment with open concept

In this role you will help design and build the next-generation of games and mobile applications We’ll need you to design code to run on high volume servers (one of our databases gets 25,000 queries a second!) and possess an innate ability to handle complex technical challenges. We are looking to hire the brightest, most passionate, dedicated and awesome people we can find. If this sounds like you, then you will fit right in. We want the best, and we’ll do what’s needed get you on board!

You have to be versatile, and may be required to do any of the following:

Responsibilities:
● Create social games using Flash (ActionScript 3.0) and the Facebook platform
● Implement web interfaces using XHTML, CSS, PHP and JavaScript
● Work closely with our product and design teams to define feature specifications
● Work closely with operations and infrastructure to build and scale back-end services
● Build report interfaces and data feeds.

Qualifications:
● Bachelors or Masters degree in Computer Science, Engineering or related discipline
● Write robust, efficient and maintainable code
● Knowledge of Flash (Actionscript 3.0) and PHP, relational databases and MySQL
● Extensive programming experience working with web technologies: Java, Python,
XHTML, JavaScript / AJAX, Mobile Development
● Experience with iPhone / Objective-C a plus
● A solid foundation in computer science, with strong competencies in data structures,
algorithms and software design Perks:
● Top of the line workstations (Mac Pros with dual monitor setup)
● Comfortable work stations with top-of-the-line Aeron chairs
● Free daily catered meals and unlimited snacks
● Fully stocked drink fridge w/ soda and fresh juice
● Competitive salaries
● Stock options at an innovative & growing company
● Work with and learn from awesome co-workers that are hyper-smart and passionate
about games
● Fun fast pace work environment with open concept layout in Downtown London

We are looking for our next Great One to join the team.

What do we have to offer our Senior Software Developers?

• The chance to work on a website that is used by A LOT of people A LOT of the time
• As a company we offer an environment that is fun yet everyone is treated as adults because we all know what we have to do every day
• To work with a manager who encourages a strong team and often has great parties at his place
• An opportunity to work how you want to work – no matter when or how you work as long as you reach the deadlines – we haven’t missed a deadline EVER
• We are located in the east end of Burlington in our new office – we have a very cool renovated office space that is NOT in Toronto
• We have fun days and encourage a strong team
• We value our employees and have an open door policy that we encourage challenge – if you think we should test a different theory – we will experiment!
• Our products are the way of the future and we plan to dominate with our audio books and video search engines

What are we looking for in our newest member?

• Have a strong work hard and play hard mentality – know what it takes to get the job done but enjoy it while you are here everyday doing it!
• You’re curious. You can’t help it.
• Someone who can make things happen across the screen…
• A person who thrives in the hustle and fast paced world of developing but yet is ready to settle down in the suburbs
• A creative thinker – someone who comes in and on the first day and hits the ground running
• Preferably someone with a background in a technical company using PHP & MySQL
• Able to work with a variety of languages – because we are always looking at new things you just never know what the day will bring but we do like C#, C++, Java Script, Visual Basic and Sphinx
• A Bachelors Degree is going to help you

If this sounds like you or even someone you know – please forward a copy of your resume in word format and we will be in touch to talk about what happens next. Unfortunately not everyone can get the job and we thank all those that apply even if you do not

This individual should possess the following characteristics:
-An insatiable appetite for technical growth
-The ability to view challenges as opportunities to improve
-The competence to work within a highly spirited and energetic team
-The stamina for critical thinking that drives new innovations
-The willingness to challenge current paradigms and deliver tangible results
-A passion for entrepreneurialism and the desire to understand how real business needs are addressed by our software solutions

The following technical knowledge and skills are assets for this position:
-The experience of working within a teamed environment with a shared code base
-The competency to work with existing code and distill its design and architecture
-The habit of communicating, sharing, and challenging technical ideas
-C# and VB.NET programming and .NET Framework
-Web based technologies including, Javascript, HTML, and CSS
-SQL based databases and data warehousing techniques with ROLAP knowledge
-AJAX techniques and its related frameworks
-Continuing self-improvement with a habitual goal of keeping abreast of contemporary and nascent technologies
-We offer a unique opportunity to join a small and successful software company, which is part of the prestigious Edgestone portfolio of venture investments.

Close working relationship with company’s executive team and exposure to C level executives at our clients.

A competitive compensation package, including stock options.

pVelocity is an equal opportunity employer.

Our suite of desktop, client-server and in-database software products and Software-as-a-Service solutions make predictive analytics accessible and easy to use for technical and business users. Many of the world’s leading organizations use Angoss software products and solutions to grow revenue, increase sales productivity and improve marketing effectiveness while reducing risk and cost.

What We’re Looking For

Angoss is looking for a strong Customer Support Analyst to be responsible for all tier 1 support of our analytics software package KnowledgeSTUDIO. You will be the first point of contact for customers calling or e-mailing for support of our software. You will assist them with installation, licensing, usage, feature requests and bug reports. While you are the first person a customer will speak to, you’ll have a team of people behind you to help out with technical issues, and answer any questions you have.

To be successful in this role you’ll need to be smart, detail oriented, have a genuine desire to help people with their issues and see them through to resolution.

The inbound customer support activities will typically account for 40% of your time. The rest of your day will be spent working with the rest of the R&D and Solutions teams on various projects. These can include, but are not limited to: Development, Quality Assurance, Build & Configuration Management, Data Mining and Data Preparation for client solutions. Depending on your skills and interest you will be placed on many different types of projects.

This is an entry level position with lots of room to grow and learn from a team of seasoned experts in all areas. Previous Customer Support Analysts have transitioned into database development, product management and data mining consultant roles.

Responsibilities

• Perform Tier 1 customer support. You will answer all inbound calls and e-mails from customers who are using our analytics software packages, and work with them to ensure they are successful.
• Participate in the quality assurance process for our software. This will include manual testing, but also allow you to learn many new tools and technologies that our software integrates with
• Assist with license management activities including tracking of SKUs for different product offerings, and adding/updating the product catalog if new products are added.

Skills

• Undergraduate degree in Computer Science, Math, or Statistics
• Flawless communication skills
• Strong base technology skills in Windows and preferably at least one flavor of Unix/Linux
• Familiarity with Statistics or Predictive Analytics and Data Mining packages like SAS, SPSS, R, KXEN, Statistica or others would be a big asset
• Database and Software Development experience is a plus, particularly on our main development platforms: SQL Server, C#, C++. If you haven’t worked with these before, no problem, we’ll train you.