Redknee Alerts

News: Redknee Secures Multi-Million Dollar License Expansion With Tier-1 EMEA Operator

Thu, 02 Jul 2009 06:48:01 -0400

Redknee's Next Generation Rating & Charging Solution Enables Aggressive Data Growth at a Leading Tier-1 Operator

TORONTO – July 2, 2009 – REDKNEE (TSX: RKN), a leading global provider of business-critical software and solutions for communications service providers, announced today that a leading Tier-1 operator in the EMEA region (Europe, Middle East & Africa) has signed a multi-million dollar license expansion agreement for Redknee’s Next Generation Rating and Charging (NGRC) solution. This solution provides advanced rating and charging capabilities which facilitates the increased adoption and consumption of the operator’s quickly growing data services. It is anticipated that the majority of the revenue from this contract win will be recognized in fiscal 2009.

This operator has recently experienced significant growth in data traffic, and by expanding its license with Redknee, is now primed to drive demand and support the rating and charging of high-value data services such as mobile TV, mobile broadband, and the increased use of data-intensive smartphones. The solution allows the operator to support tiered pricing packages based on individual bandwidth requirements, as well as “pay-as-you-go” data use, expanding the number of services available and bringing much needed clarity to data charging for its subscribers.

“We are proud to announce this software license expansion with one of Redknee’s leading Tier-1 operator customers, and feel honoured that they continue to look to Redknee to help drive their revenue growth and leadership in the market. We have been able to help them achieve this success by enabling them to launch all the latest data services- with pricing plans that customers can understand,” said Lucas Skoczkowski, CEO at Redknee. “This further validates Redknee’s monetization product platform, and demonstrates our continued ability to gain market share in real-time monetization for both Tier-1 and high growth market operators."

About Redknee’s NGRC

Redknee's Next Generation Rating & Charging solution is a proven real-time rating, charging, policy management and privacy solution for data services. It offers communications service providers the flexibility and scalability to launch new services, while creating new revenue streams based on diverse pricing options for both prepaid and postpaid subscribers. It helps operators to minimize the impact of decreasing voice revenue by allowing them to capitalize on the explosive growth in new data services and provides network operators the competitive advantage to rate and charge any data event in real-time. Additionally, NGRC’s policy controls determine and enforce the appropriate quality of service (QoS), assuring subscribers receive high-quality service across any device.

News: Redknee Secures Contract with Leading Asia Pacific Operator

Tue, 07 Jul 2009 08:03:01 -0400

Redknee’s Service Bureau to Provide Wholesale Billing and Content Settlement for Tier-1 Wireless Operator

TORONTO– July 7, 2009 – Redknee (TSX: RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers, announced that a leading Tier-1 operator from the Asia Pacific (APAC) region has selected Redknee’s InBill solution to manage its wholesale billing with its Mobile Virtual Network Operator (MVNO) partners through Redknee’s service bureau operations. The operator joins an extensive line-up of service providers who leverage Redknee’s wholesale billing expertise to maximize the value of their networks by effectively and efficiently managing multi-party settlements.

The operator maintains a large wholesale division, providing telecommunications services to other service providers and carriers around the globe. As a result, it required a complete wholesale billing solution that supported multiple business models and addressed multi-party settlement requirements.

InBill’s solution service bureau offering provides the operator with the tools and expertise to achieve converged settlement, the ability to process event records from any source, enhanced reporting and an independent tool for revenue assurance. Redknee’s service bureau is a cost-efficient model for the operator, delivering a turnkey wholesale billing solution that is reliable and scalable to meet the growing needs of its business.

InBill is part of Redknee’s portfolio of monetization solutions, which includes Redknee’s flagship Turnkey Converged Billing solution. InBill helps service providers maximize the value of their network with a comprehensive and cost-effective interconnect, wholesale, MVNO, and content settlement software solution. Based on almost a decade of proven reliability to resolve and reconcile disputes rapidly, InBill provides the platform for other telecommunications software solutions such as fraud detection, network auditing, revenue assurance, best-cost routing and other network analysis and management tools.

“We are pleased to be selected as the provider of choice for this leading operator’s wholesale billing and content settlement needs. Redknee remains committed to delivering our software solutions through both traditional license and service bureau business models,” Lucas Skoczkowski, Redknee’s CEO stated. “This new contract further advances Redknee’s strategy of growing our business both organically and through acquisition, as we focus on expanding our global customer footprint and increasing recurring revenue.”

www.redknee.com For more information about Redknee, visit

News: Redknee Supports Innovation in Canadian Telecom Industry at Thought Leadership Event

Mon, 15 Jun 2009 10:20:01 -0400

Canadian Telecoms Market Facing Up to Fresh Data Gold Rush

TORONTO – June 15, 2009 – Redknee (TSX: RKN), a leading provider of business-critical software and solutions for communications service providers, is demonstrating its commitment to supporting innovation in Canadian telecommunications by presenting at this year’s Canadian Telecom Summit. The Summit reviews the state of Canada’s telecommunications industry and seeks ways to propel innovation. The Canadian Telecom Summit will be held in Toronto from June 15-17, 2009.

Presenting at the event, Redknee’s Chief Technology Officer, Bohdan Zabawskyj will participate in the panel ‘Mining for Data Gold’. He believes this panel is particularly relevant for communications service providers in Canada in light of the allocation of wireless spectrum licences changing the dynamics of the market and how communications service providers operate in it.

“The recent deregulation of the Canadian market has opened up the industry to exciting competition,” stated Mr. Zabawskyj. “Network operators must be able to attract and retain customers with differentiated services. OSS/BSS systems that can enable and support these services by extracting and abstracting subscriber data while protecting subscriber privacy will increasingly constitute an important part of the service delivery value-chain. This panel will discuss key areas and opportunities for service providers.”

The panel ‘Mining for Data Gold’ will be held at 2.15pm on Monday June 15, 2009.

Now in its 8^th year, the Canadian Telecom Summit is Canada's pre-eminent gathering of the telecommunications industry and those with vested interests in its welfare.

For more information, please visit: http://redknee.com/news_events/events/186/

In The Media: Vanilla Plus - The Next 10 Years

Mon, 08 Jun 2009 06:14:01 -0400

View PDF or article here

News: Redknee Recognized at Industry Innovation Awards

Wed, 03 Jun 2009 06:50:01 -0400

Customer Care Solution Named Finalist at InfoVision Awards 2009

TORONTO – June 3, 2009 – Redknee (TSX: RKN), a leading provider of business-critical software and solutions for communications service providers, is pleased to announce that its customer care solution, ‘One Call Resolution’, has been named a finalist at the InfoVision Awards 2009. Nominated by the International Engineering Consortium (IEC) and the Broadband World Forum Europe 2009 for its capability to successfully support network and services management operations, One Call Resolution has been recognized for its success in enhancing customer service performance and leadership for communication service providers.

Redknee’s One Call Resolution is a customer care solution that enables customer service representatives to resolve complex network problems quickly and efficiently, by increasing the ‘first call resolution’ of subscriber complaints and reducing call handling times, Redknee facilitates operators to streamline their customer care processes and increase customer satisfaction.

Bohdan Zabawskyj, Chief Technology Officer at Redknee, says that the recognition of its customer care solution by the IEC InfoVision Awards demonstrates how managing the customer experience is becoming increasingly important.

Mr. Zabawskyj continued by stating, “The availability of multi-media services and sophisticated smartphones is leading to an increased volume of calls to customer service centers and longer call holding times. This really puts increased demand on the customer service team to solve problems quickly and more effectively. Redknee’s One Call Resolution goes to the heart of the matter by giving customer care agents all of the tools they need to not only address current problems, but to proactively circumvent problems from developing as well, helping to increase customer satisfaction and reduce call center expense.”

“The IEC’s InfoVision Awards recognize top contributions in the information and communications technologies (ICT) industry. We’re pleased to recognize Redknee as an InfoVision Awards Finalist for its One Call Resolution,” commented IEC President John Janowiak.

The IEC InfoVision Awards will take place at Broadband World Forum Europe 2009 on Monday, September 7, 2009.

News: Redknee Wins Converged Triple-Play Billing Contract In EMEA

Tue, 09 Jun 2009 06:10:01 -0400

Redknee Provides Turnkey Converged Billing Platform to Support Wireless, Fixed and Broadband Service Provider

TORONTO – June 9, 2009 – Redknee (TSX: RKN), a leading global provider of business-critical software and solutions for communications service providers, announced today that a leading communications service provider in the EMEA region (Europe, Middle East and Africa) has signed a multi-million dollar contract for Redknee’s Turnkey Converged Billing (“TCB”) solution. This solution enables the operator to manage its wireless, fixed, and broadband services with a complete converged billing solution, providing a seamless triple-play experience to its subscribers. It is anticipated that more than half of the revenue from this contract win will be recognized in fiscal 2009.

By consolidating its billing and customer relationship management (CRM) systems onto one converged platform, the operator is able to provide a unified experience to multi-service subscribers, enable cross service bundles and promotions, as well as facilitate simpler payment options. Furthermore, through a unified CRM solution, significant improvements can be made in the subscriber service experience, allowing the operator to fulfill its mission of providing the best customer experience to their consumer and corporate subscribers

“We are proud to announce this strategic contract. It further validates our product platform, and demonstrates our continued ability to gain market share in the converged billing space.” said Lucas Skoczkowski, CEO at Redknee. “Moreover, we believe that by addressing billing requirements of the growing list of multi-play service providers, Redknee significantly expands its future market opportunities globally.”

Redknee’s TCB solution supports all types of access technologies - including wireless, satellite, WiMAX, wireline and broadband. It addresses the industry’s requirements to evolve legacy billing systems beyond the traditional model, and delivers a functionally-rich platform that extends well beyond basic rating and billing functionalities. The solution enables operators to differentiate service offerings in competitive markets and deliver the full benefits of a truly converged solution to help service providers improve their revenues. This includes improvements in the overall subscriber service experience – from storefront, through provisioning, real-time rating and charging, billing and customer care, to providing the tools that allow for fast and flexible pricing, cross-service bundling and launching of individualized promotions and new services.

Caution Regarding Forward-Looking Information:

This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that include Redknee’s preliminary unaudited estimate of revenue expected to be realized in fiscal 2009 from an order and product performance. Such forward-looking statements are not promises or guarantees and involve known and unknown risks, uncertainties and other factors and assumptions that may cause the actual results, performance or achievements of Redknee, or developments in Redknee’s business or industry, to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to: deployment scheduling, product performance, technological change and changes in the industry in which Redknee competes; changing global economic conditions and uncertainties; the impact of foreign currency exchange rates; credit and collection risk; departure of key personnel; departures of key customers; and other risks detailed from time to time in the Company’s filings with the Ontario Securities Commission including Redknee’s Annual Information Form dated for the fiscal year ended September 30, 2008 and filed on www.sedar.com. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purpose of providing information about management's current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. Redknee does not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in its expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.

In The Media: Hot, Fast and Red: Redknee Solutions Inc. burns up the world of wireless technology with CEO Lucas Skoczkowski

Sun, 08 Mar 2009 06:20:01 -0400

View PDF or article here

In The Media: Mobile Payments: Lost in Translation

Wed, 01 Apr 2009 11:43:01 -0400

View PDF or article here

In The Media: Credit Crunch Forces OSS/BSS Investment Decisions

Wed, 01 Apr 2009 11:39:01 -0400

View PDF or article here

In The Media: Leveraging OSS/BSS for Success

Wed, 01 Apr 2009 11:31:01 -0400

View PDF or article here

Newsletter: Redknee Newsletter | September 2007 Edition

Tue, 11 Sep 2007 00:00:00 -0400