http://www.responsesource.com Thu, 02 Sep 2010 16:15:15 +0100 admin@responsesource.com (Responsesource) support@dwpub.com Copyright2010 responsesource.com http://www.responsesource.com/images/rss/rss.gif http://www.responsesource.com Zend Framework Zend_Feed en-us http://blogs.law.harvard.edu/tech/rss 60 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/2HeUALpVMZ0/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58967
London, 2nd September Corporate websites and intranets have become both the shop windows and the in-house magazines for many companies, highlighting their public offerings as well as illustrating their brand values internally to employees. Building these sites into compelling portals requires mastery of several fast-changing technologies, being sensitive to the culture of the site’s audience and a focus on crisp, clear communications.

Leading UK consultancy, Brightstarr has been entrusted to develop public-facing websites and intranets by hundreds of UK businesses including Mulberry, Standard Bank and Oxford University using the popular Microsoft SharePoint technology platform.

Key to Brightstarr’s success is its ability to understand the wide range of expectations of its clients. Brightstarr’s services team brings bespoke brand consultancy, web design and deep IT experience together, as required by the client, to meet its strategic communications objectives. The challenge is to translate these corporate objectives into technically-sound solutions which it can also install and host for customers if needed.

It is a busy environment delivering a new site per week. Leading the charge is Brighstarr SharePoint evangelist, Robbie Leggett, an industry veteran. He explained: “We are a pure SharePoint consultancy, with some of the best SharePoint people in the business and so our team brings a lot of technical prowess with attention to detail. Our focus is to help clients realise their communications objectives via user-centered design”

Recently the SharePoint platform has been revolutionalised by the release of SharePoint 2010, bringing important enhancements including a fluent new User Interface (UI) with excellent Web 2.0 features, better integration with back office applications and document management. The entry-level SharePoint offering, SharePoint foundation, is where many organizations begin their journey and realise the ‘quick wins’ which this powerful technology allows. However, to fully realise their objectives they require a new level of expertise – the sort Brightstarr provides.

SharePoint infrastructure consultant, Hugh Wilkinson, defines the challenge that results in so many Brightstarr consulting engagements:”Customers often start working on something and this helps them to realise how the product could work for them. As they progress though, they are often held back by a lack of planning and information architecture understanding. Apart from in-depth product expertise, one of the biggest issues facing clients is their server environments which often are adequate for the job, but are often not currently performing in the way they should.”

According to the experts at Brightstarr, most users will not spend more than five seconds browsing for the digital content they are seeking, before looking elsewhere, becoming frustrated or trying other search methods. This makes the loading speeds of SharePoint sites critical to their success.

The technical team experimented with Aptimize, firstly on their own site and then with customers. Brightstarr’s cautious approach was to try out the technology in-house before introducing it to paying clients. The results were a surprise from the start.

“Aptimize installed quickly and easily into our live SharePoint 2010 based website without any need for complex configuration. The results were much faster serving pages. Aptimize takes all the items required to load on a page and bundles them together meaning fewer round-trips from browser to server. The net result was page load times, 40 to 50% faster using Aptimize straight out-of-the-box and more is possible over time.” recalled Hugh Wilkinson.

While speed is a relatively straightforward benefit, its importance should not be under-estimated. Robbie believes a faster UI is a better UI. “This is all about speed. Everyone gets frustrated with slow Websites. All of Brightstarr’s clients, from the largest to the smallest can now benefit from our fluency in Website optimization with the best solution out there; Aptimize.”

Aptimize is now the default solution recommended by Brightstarr, allowing its customers to get even more value from the well-received SharePoint 2010 platform

[ENDS]

Media Contact
Paul Maher
Positive Marketing
+44 (0)20 8237 1104
+44 (0)7900 600013
pmaher@positivemarketing.org
Twitter @pmaher
Skype positivepaul

- Paul Maher 02-09-2010]]> Thu, 02 Sep 2010 15:12:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58967 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/tFQrJh8whkY/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58972 • Intranets with Impact: 8-10 November, Hotel Palomar, Philadelphia


London: 2nd September 2010 -- Melcrum is presenting two important new events in the field of Intranets. The first is Mastering Internet Management, to be held on 21-22 September at University of Warwick. The second is Intranets with Impact, to be presented on November 8-10 at Hotel Palomar, Philadelphia. Both events are of crucial significance for organisations wishing to use their intranets successfully.

Mastering Intranet Management, will be presented by Sam Marshall, Director of ClearBox Consulting, and John Baptista, Assistant Professor at Warwick Business School. Melcrum’s two-day intranet training masterclass will equip intranet managers with the skills and core competencies required to ensure the intranet fulfils its role as a pivotal business portal.

Says Melcrum’s group managing director Robin Crumby, ‘We’ve seen increasing demand for advice on how to establish a solid strategy for intranet management. For those new to the role, the workshop offers a structured syllabus for acquiring the essential skills to manage corporate intranets. For those who already have some experience, it offers a way to consolidate knowledge and gain recognised credentials. All participants will gain frameworks and practical ideas that can be immediately applied.’

Participants in the two day course will learn how to; define and develop an intranet strategy, including roles and responsibilities, identify the most suitable content and delivery methods, including social media, make efforts measurable, establish standards, policies and governance.

Cost for Melcrum members is £1,435 per person, and for non-members: £1,595. More at: http://www.melcrum.com/products/training_courses/skills/subj...

Intranets with Impact is a highly interactive three day workshop that demonstrates how to bring together the five core elements of intranet management to deliver not only a functional, useful resource for employees, but also a business-critical tool that delivers value and Return On Investment, and drives culture change and dialogue.

Presenter Stacy Wilson, ABC, is president of Eloquor Consulting, Inc., and has two decades of communication experience. Stacy was previously director of internal and executive communications for Sprint Corporation’s 71,000 employees.

The workshop will look in depth at how to define strategy and business goals, how to determine if your intranet is currently contributing to those goals, and how to evaluate and make choices about new intranet technologies.

Price for Melcrum members is $2,695, and for non-members: $2,995. For more information: http://www.melcrum.com/intranetswithimpact/


###

About Melcrum

Melcrum, a privately held research and training business, is the leading authority on best practice, emerging trends and strategy in internal communication.

Melcrum advises internal communication leaders at 69 per cent of the Global Fortune 100 largest organizations and 84 per cent of the FTSE 100. Through independent research and executive education, Melcrum helps internal communicators achieve the rewards and recognition they deserve.

With global networks and offices in the UK, USA and Australia, Melcrum researchers and editors spend their time meeting and talking to practitioners to find out where the best work gets done. Melcrum makes these tools, techniques, and case studies available to its members through publications, research, events, forums and web sites.


For further information visit www.melcrum.com or contact:


Robin Crumby, Managing director, Melcrum
T: +44 (0) 20 8600 4670
E: robin.crumby@melcrum.com

or

Jacqui Green, JGMpr
M: 07885 270 349
E: jacqui@jgmpr.com


- Jacqui Green 02-09-2010]]> Thu, 02 Sep 2010 14:42:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58972 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/xUc6PtBrpO4/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58970 Ve Interactive has launched a new version of its ecommerce abandonment software - VeCapture, to include VeContact Lite, a new email campaign management tool. VeContact triggers timed remarketing email campaigns to those abandoned leads recovered by VeCapture. With Black Friday and Cyber Monday approaching in the States, to be followed by the Christmas retail spike across the UK and Europe as well, international ecommerce merchants are looking for all the help they can get to fully cope with the expected influx of traffic, to be able to convert visitors into paying customers.

VeCapture and VeContact Lite provide a one stop solution to the massive issue of online abandonment, which is of the biggest ecommerce concerns there is. Shopping cart abandonment statistics are high, starting at 60 percent of all commenced transactions according to Marketing Sherpa and this is only increasing thanks to comparison shopping, and the sheer wealth of distracting choice online. However, recovery of abandoned visitors can be highly lucrative because these are visitors who have already shown interest in a site's products or services. Therefore being able to recover abandoned transaction data for sensitive remarketing purposes can result in re-engaged customers who then begin the path to conversion.

Explained David Brown, CEO of Ve Interactive, “recovering abandonment metrics has a direct impact on business goals like increasing revenue and growing market share, and VeCapture provides a tiered, easy to implement, one stop solution for this, for all sizes of ecommerce sites.”

Installation of VeCapture has been designed to be very straightforward (to accomodate any non technical web site owners), from a user just copying and pasting JavaScript code generated by Ve Interactive on to their site, (VeCapture Lite and Advanced), through to an Enterprise solution for those clients who wish to have their data hosted within their own networks. All versions come with VeContact Lite software that abandoned data can be fed into. This then creates seamless remarketing email campaigns. The flexibility of email also means that brands can customise their remarketing messages from content to frequency and so orchestrate sequenced remarketing communications.

For more information, or to take the free Ve Interactive web site health check (to learn about your own online abandonment rates), please visit: http://www.veinteractive.com

Contact:

Nigel Lindsay-Smith
Head of Sales
Ve Interactive
0203 137 5725
nigel.lindsaysmith@veinteractive.com

Kathy Heslop
Director of Communications
Ve Interactive
0203 137 5730
kathy.heslop@veinteractive.com
- Mark Hargreaves 02-09-2010]]> Thu, 02 Sep 2010 14:13:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58970 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/FJxpRDJ6vww/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58969
“We’re delighted to add a prestigious brand like McKee Foods to our global client list of over 1,600 customers,” said StepStone Solutions CEO, Matthew Parker. “Our growing success in the US market will undoubtedly be accelerated by the acquisition of MrTedTalentLink, combined with the global delivery capability of StepStone Solutions. Our customers are telling us a consistent story – they want to roll out global talent acquisition and management solutions that can be delivered and supported anywhere they have operations around the world.”

The team at McKee Foods selected MrTedTalentLink because of its robust, easy-to-use and flexible workflow and the configured integrations to Workday offered by MrTedTalentLink. This best of breed recruiting functionality combined with configured integration to Workday will create significant process efficiency and cost savings opportunities for McKee Foods:

“McKee Foods has a deeply held belief in the importance of doing business with integrity,” said Mark Newsome, McKee Foods’ Senior HR Manager. “By selecting MrTedTalentLink we are greatly improving the consistency, efficiency and transparency of our internal and external recruiting business processes, in keeping with one of the company’s core values of innovation. MrTedTalentLink’s highly configurable workflow capability enables us to better manage and analyze our selection processes.

About MrTedTalentLink

MrTedTalentLink is a true, on-demand global talent acquisition solution that helps global organisations find and acquire local talent on a worldwide scale. MrTedTalentLink supports all types of recruitment - external, internal, graduate, redeployment and outplacement, contingent workforce and vendor management. It also supports all types of models, from shared services to outsourced recruitment and hybrid arrangements. MrTedTalentLink is easy to deploy, implement and optimize - a feature-rich solution with extensive multilingual capabilities, stringent data privacy protection and robust compliance functionality without sacrificing usability or the ability to seamlessly integrate with other systems. MrTedTalentLink brings the benefits of cloud computing to the world of talent acquisition with an engaging new user experience and a world of application modules (Apps) that can be added to a personalised workspace. MrTed’s flexibility supports the unique working styles of each individual recruiter, making it easy design customized workspaces.

StepStone Solutions

StepStone Solutions delivers world class technology for finding, recruiting, retaining, managing and developing people. Our global talent acquisition and talent management solutions are available in many languages, with seamless, internet-based access. With the support of our experienced professionals they can be quickly and reliably implemented anywhere in the world, using SaaS or on-premises delivery, to give rapid return on investment. Over 1,600 organisations in 50 countries rely on StepStone Solutions every day to improve their business performance, build effective talent strategies, and to help their people have more effective, enjoyable and rewarding careers. StepStone Solutions operates in 16 countries and employs around 550 people. Its global customers include Carlson Wagonlit, France Telecom, Deloitte, Deutsche Telekom, Heineken, Lufthansa, Kruger Products, PUMA, and Virgin Atlantic.

For more information see: www.stepstonesolutions.com
Product information: www.stepstonesolutions.com/solutions/
Read our blog at: www.stepstonesolutions.com/communitypost
Take the Talent Strategy Assessment at: www.talentstrategyassessment.com
Try our Business Case Builder: www.stepstonesolutions.com/impact-tools/en-gb/bcb.
Read our research on talent management in 2010: www.stepstonesolutions.com/eiu
- Dan Bond 02-09-2010]]> Thu, 02 Sep 2010 13:35:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58969 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/_Q8qidf5KAs/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58968
AEG PS will design and supply its solution TKS-C, shelter containing: Solar Inverter, monitoring and supervising equipment, transformer and medium voltage switchgear. Being part of the balance of electrical system (“BOS”), AEG PS supplies further Combiner boxes and the PV power monitoring and control solution AEG Power Solutions will commission the equipment on site.

“We were awarded this contract because we could provide the complete solutions with a combination of premium equipment, the Protect PV.250 and PV.500 with leading edge supervision and monitoring solutions, through our skytron subsidiary”, comments Enrique de la Cruz, Vice President of the Solar Division of AEG Power Solutions. “Our alliance with skytron has created positive synergies and allows us to offer attractive solutions to EPCs.”

The inverter used in this solution will initially be the Protect PV.250, renowned for its premium efficiency, and in the second phase of the project, the next product in the Protect line, the Protect PV.500. The Protect PV.250 is experiencing a constant demand growth since its launched one year ago. “Currently sales for this product are far exceeding initial targets, we have already installed more than 13 MW and plan to install a further 60 MW for the year,” explains de La Cruz, “components shortages are our immediate challenge, as with most of our competitors.”

AEG PS started developing solar products and solutions based on its sound power electronics knowldege two years ago leveraging its recognized expertise in power control solutions for the poly silicon industry. Since then, the company has been implementing its strategy to develop a position in the renewable energies business and capture meaningful profitable growth opportunities especially in the promising solar end markets. The global market for large PV inverters in the range of Protect PV.250 & PV.500 are expected to grow by 40% over the next three years.

“We see a growing interest in more countries adopting feed in tariffs to build up local experience and knowledge. For example, the UK recently adopted an attractive tariff and it is expected Lithuania will also 2 introduce a feed in tariff regime in the next couple of months. , As some traditionally attractive countries like Germany decrease their tariffs, these more mature markets are showing more focus on utility scale PV Power Plants to support grid infrastructure, where we have focus our premium offering.
For more information: www.aegps.com

John Ellis
Proactive Marketing & Communications Ltd
37 Ramsdell Rd, Fleet, GU51 1DD
T: +44 (0)1252 642444
E: john@proactive.uk.com
W: www.proactive.uk.com
- John Ellis 02-09-2010]]> Thu, 02 Sep 2010 11:56:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58968 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/G98NPeaAgLE/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58965 www.1sttouch.com) for its property and land survey employees; with a view to extending the technology to other field-based disciplines across the enterprise.

WDH, who became the largest single housing stock transfer organisation in 2005, has responsibility for over 31,000 homes lived in by over 100,000 people and are the fifth largest housing organisation in England. With a wide range of housing types from sheltered housing to high rise communities and a £720 million improvement scheme running until 2012, the survey function is a key element of the WDH success story.

The systems used by survey teams, in the field, are therefore central to the delivery of the high standards WDH demands. As an existing PDA solution used by the department was unable to integrate with WDH’s Housing Management system, it was decided to identify a new mobile solution which had proven integration links to the back-office and which was flexible enough to allow electronic forms to be created internally. This would not only improve the systems used in surveying operation but would also enable WDH to take the first step towards identifying a scalable, enterprise-wide solution that ultimately could be rolled out across multiple disciplines including: responsive repairs, maintenance and inspections. After an extensive review of the market and a rigorous evaluation process WDH chose 1st Touch.

1st Touch applications can bring significant efficiencies and productivity increases to any application where field based operatives provide services. 1st Touch has already won widespread acclaim in the social housing market where the software manages, supports and control all aspects of mobile operatives’ activities. The resilient but flexible system enables easy, programming-free, user-customisable PDA based solutions to be created through its easy to use graphical interface and is specifically designed to simplify handheld form design and data capture. Any type of electronic form can be generated without the need for Business Process Mapping. 1st Touch has also developed high quality integration with most of the leading housing management systems used by local authority housing organisations and ALMOs.

Louise Muirhead, Senior Business Analyst at WDH felt that these features were a major factor in the decision to choose 1st Touch, noting, “We needed to identify a new mobile solution for the surveying function first of all, as the existing PDA system we had used for this function was not able to integrate with our back-office system. In addition, we still had some forms and spreadsheets that were paper based and we needed all this information to be integrated, accessible and viewable in one single location. We chose 1st Touch to meet these requirements.

“Having seen the system in use at a reference site visit we were impressed by the easy to use mobile application builder with a graphical interface that allows the design, creation and modification of forms; without having to return to the supplier and pay more. There was also a proven integration with our existing Housing Management system.

"However, the most influential factor was when we ran 1st Touch on our real-time test environment. 1st Touch performed well and proved the integration throughout exhaustive testing. We were also impressed by the 1st Touch approach as their staff appeared highly motivated to work closely in partnership with us at our offices. With such a clear proof of concept in hand, coupled with a very effective working relationship, we decided to start implementing the system with our survey department. Ultimately though, we can see how 1st Touch can be easily rolled out across WDH to areas such as responsive repairs, maintenance and inspections. In all, we envisage that over 200 operatives might ultimately use it. This would help us achieve significant productivity gains and to improve efficiency right across the organisation.”

Colin Hare, Business Systems Manager at WDH, emphasised the WDH commitment to continuous improvement and customer service, adding, “Our record level of tenant satisfaction illustrates WDH’s commitment to providing high-quality services to tenants, to ensure everything we do is done professionally and that we go that extra mile to meet the needs of tenants.

In addition, WDH aims to exceed the standards of the ‘Decent Homes Initiative’ and, with other government directives to fulfil such as ‘Warmer Greener Homes”, we are always considering ways of improving all aspects of our operations. A key element of this is the use of technology and we are aware of the considerable benefits and efficiency savings that mobile technology can bring to both our surveying function and to WDH as a whole. We look forward to working closely with 1st Touch as we examine these benefits across disciplines.”

Robert Dent, CEO of 1st Touch welcomed these comments adding, “As one of the largest housing organisations in England, getting things right for tenants is all important. WDH has an excellent and proven track record in achieving this. However, in the current economic climate, maintaining high standards is going to be a challenge. By evaluating the considerable productivity benefits and efficiency savings that mobile technology can bring across the enterprise, WDH is demonstrating their commitment to investing in the future. It is the tenants of course who are rightly the ultimate beneficiary. “

Ends

About 1st Touch (www.1sttouch.com)

1st Touch, based in Southampton UK, has enabled dozens of field workforce-based organisations to embrace new mobile technologies and so achieve significant savings, greater productivity and more cost-effective use of resources.

1st Touch Mobile delivers clear and unique benefits:

- Reduced costs to organisations because airtime is minimised and the system is always available – with or without airtime.
- Flexibility through simple customer control over forms creation and amendment.
- Integration to multiple back office and other enterprise software applications, so that data is entered only once.
With its widely acclaimed mobile technology, 1st Touch has a clear focus on the Social Housing and Local Government markets. Many social housing providers and local authorities, at large, now benefit from the fast and tangible, best of breed benefits that 1st Touch mobile technology delivers to the enterprise.
To date, over 50% of the social housing market, which has deployed mobile technology, has chosen to implement 1st Touch. In local government, 1st Touch has already been adopted for a wide range of mobile workforce uses. Ready to use applications for local authority organisations include: Public Buildings, Highways/Street Services, Environmental/Waste Management, Revenues and Benefits, together with Planning Control and Trading Standards.
For further information, please contact:

Cherry Rance
1st Touch
07800 910420
0871 716 3060
cherry.rance@1sttouch.com

or

Leigh Richards
The RIGHT Image PR & Marketing Group
07758 372527
0844 561 7586
leigh.richards@therightimage.eu
- Leigh Richards 02-09-2010]]> Thu, 02 Sep 2010 10:52:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58965 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/9ni5EBNci4k/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58956
Wick Hill/Panasonic release: September 2nd, 2010 - Panasonic has signalled a major expansion into the growing voice/data convergence market with the appointment of value added distributor Wick Hill in the UK and Germany. The distributor will spearhead business sales of Panasonic’s unified comms office solutions through the channel.

Stephen Gerrard, UK Country Marketing Manager, said: “Panasonic took the initiative earlier this year to merge its disparate systems and solutions business units into a single 'converged' business domain, now known as PSNE (Panasonic System Networks Europe). The new Panasonic company focuses on the development and provisioning of systems over IP infrastructures.

“Starting from a market leading position in both the business voice communications market and the video surveillance market , (as well as a significant presence in document imaging and printing), Panasonic is leveraging its global expertise in both audio and video applications to break new ground in applications integration and convergence over enterprise IP infrastructures. We believe that Wick Hill has the experience and commitment to help us grow the market in this area.”

This move also represents a significant further expansion into the convergence market for VAD Wick Hill, a leading IP infrastructure specialist which has successfully diversified into unified comms and whose portfolio now includes telecoms and converged solutions suppliers such as Samsung, Gamma Telecom and Oak, as well as security stalwarts such as WatchGuard and Check Point.

Ian Kilpatrick, chairman Wick Hill Group, commented: “We are delighted to be working with a market leader like Panasonic, which has such a depth of experience in the communications market and a well-developed, comprehensive range of unified comms solutions for business.

“This appointment is an important investment for us in our continued drive into convergence and our ongoing strategy to deliver solutions that voice and data resellers can sell and implement. Our channel partners will be able to provide solutions that offer end users immediate tactical benefits, as well as forming a key part of a future move into broader unified comms.”

Panasonic’s Office Communications Solutions
Wick Hill will provide Panasonic’s range of office communications products, but will focus on the Panasonic Network Communications Platform (KX-NCP), a range of business communications solutions primarily for SMEs. These allow companies to easily implement unified comms, providing innovative IP telephony features and functionality over both local office and broadband managed IP networks.

The KX-NCP range offers full business communications features, built-in advanced applications, and a choice of fixed, mobile and advanced touch screen IP terminals.
It makes it easy for staff to always stay in touch and improves team productivity by using applications integrated with the communications solution.

The range facilitates increased mobility and remote working and can improve responsiveness to customers through the use of integrated applications, which speed up and monitor customer service levels. It also provides the opportunity to reduce costs through converged communications for voice and data, using integrated SIP telephony services.

Growth of unified comms and convergence
Research company MZA reported1 that the total UC applications market in the UK was valued at GBP 178 million (end user level) for 2009 and would rise to GBP 402 million in 2014. MZA’s definition of unified comms was ‘Conferencing and Messaging.’ Included in this were web, video and audio conferencing, as well as voice mail, unified messaging and enterprise instant messaging.

These figures, however, would increase significantly, according to Stephen Gerrard, UK Country Marketing Manager for Panasonic, if you use the umbrella term ‘convergence’, of which unified comms is part. Gerrard reckons the figures could increase fourfold, to a potential market of around GBP 1.6 billion plus by 2014.

Everyone has a different definition of convergence, but Gerrard takes the term to include any aspect of corporate activity which requires a signal or message to be sent from point A to point B, so theoretically could be 'Converged' onto an IP infrastructure.

That means elements such as IP video security, access control, facilities management and building management services, (i.e. lighting, heating, air conditioning, fire alarms, smoke detection, etc.) over the corporate IP infrastructure. The definition would also extend to mobile phones, the car fleet, home workers, etc.

Gerrard said: “Convergence is going to happen on a major scale and unified comms is the first step on this road. Wick Hill and Panasonic are taking this first step together and aim to be at the forefront of the UK's migration to a converged applications future.”

About Wick Hill
Established in 1976, value added distributor Wick Hill specialises in secure IP infrastructure solutions. The company sources and delivers best-of-breed, easy-to-use solutions through its channel partners, with a portfolio that covers security, performance, access, networking, unified communications and hosted solutions.
Wick Hill is part of the Wick Hill Group, based in Woking, Surrey with sister offices in Hamburg. Wick Hill is particularly focused on providing a wide range of value added support for its channel partners. This includes a strong lead generation and conversion programme, technical and consultancy support for reseller partners in every stage of the sales process, and extensive training facilities.

About Panasonic
Panasonic Corporation is a worldwide leader in the development and manufacture of electronic products for a wide range of consumer, business, and industrial needs. Based in Osaka, Japan, the company recorded consolidated net sales of 7.77 trillion yen (US$78.4 billion) for the year ended March 31, 2009. The company's shares are listed on the Tokyo, Osaka, Nagoya and New York (NYSE: PC) stock exchanges. For more information on the company and the Panasonic brand, visit the company's website at http://panasonic.net/.

About Panasonic System Networks Europe (PSNE)
Panasonic System Networks Europe (PSNE), a division of Panasonic, is a leader in the provision of telecommunication, security and imaging products. The company’s comprehensive portfolio extends from CCTV and IP cameras, through to DECT telephones, document imaging and electronic point of sale (EPoS) solutions, industrial medical cameras (IMV) and home networking products. In addition to providing fully integrated system networks solutions, services range from consulting and system development right through to operation and maintenance.

ENDS

1.From MZA’s report “The UK UC Applications Market” published end of 2009. Web www.mzaconsultants.com

For further press information on Wick Hill, please contact Annabelle Brown on 01326 212130, email abpublicrelations@btinternet.com, web www.wickhill.com. For further press information on Panasonic, please contact Tom Gibson, press officer on 01344 853855, email tom.gibson@eu.panasonc.com, web www.panasonic.co.uk



- Annabelle Brown 02-09-2010]]> Thu, 02 Sep 2010 09:01:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58956 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/45vPY6B1_R8/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58952
Hampshire, UK – 2nd September 2010: A new report published today by Juniper Research has found that a combination of mobile casino, lottery and betting service launches in major emerging markets lead by China allied to liberalisation of remote gambling legislation across the US and Europe will see the scale of annual wagers on mobile gambling exceed $48bn by 2015.

The report studies gambling services on a country-by-country basis. It finds that, in recent years, the Japan Racing Association’s iPAT service had been responsible for the bulk of global mobile gambling transactions, with casino/betting services in the UK accounting for much of the remainder. However, the sharp surge in adoption of the mobile lottery service launched by VODone will help propel China into third place in terms of mobile gambling transactions.

Meanwhile, the US market is also poised to see the introduction of its first mobile lottery services. According to report author Dr Windsor Holden, “State lottery providers are anxious to explore new distribution channels, with US lottery sales from traditional outlets in decline. The upshot is that several lotteries are in the latter stages of discussion with mobile technology providers with a view to launching mobile lottery services in 2011.” In addition, the report observes that impending legislative changes in the US may herald an opportunity for mobile casino operators in the medium term.

Other findings from the Mobile Gambling Markets report include:

• End-users have eschewed multiplayer mobile gambling apps, preferring to multitask while playing “snacking” applications

• While Apple has begun to permit gambling apps to be sold via the App Store, the majority of service providers are opting for a brower-based approach

A whitepaper exploring the mobile gambling marketplace, Good Odds for Mobile Gambling is available to download from the new Juniper Research website today. To explore additional features of the new site and to register for free whitepapers/blogs, please go to www.juniperresearch.com.

Further details of the study Mobile Gambling Markets: Casinos, Lotteries & Betting 2010-2015 can be downloaded from the Juniper website.

Juniper Research provides research and analytical services to the global hi-tech communications sector, providing consultancy, analyst reports and industry commentary.

John Levett
Juniper Research
Tel: +44(0)1256 830002
john.levett@juniperresearch.com - John Levett 02-09-2010]]> Thu, 02 Sep 2010 08:57:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58952 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/D75WSOEp3RA/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58950
StratoGen Managed Hosting, a leading supplier of server colocation services in the UK has announced a 20% discount at any of their UK datacentres until 30th September 2010.
Already one of the most affordable of colocation providers, StratoGen’s offer brings colocation to a new audience with class leading facilities and a business only IP network.

Karl Robinson, Managing Director, said “For companies with strong technical skills, colocation offers a route to enterprise class hosting without the associated expenditure. We further add to the benefits by providing an award winning IP network and outstanding technical support that’s available 24x7.”

StratoGens’ flagship datacentre is at Telehouse West in London docklands; a brand new facility with state of the art facilities.

“Our Telehouse colocation service features 4 redundant power systems from separate grids with N+1 standby generators so we can guarantee 100% availability. In addition we have multiple high power air conditioning units in an N+2 configuration. Access to these kinds of premium colocation facilities has been restricted to large companies in the past, but thanks to our buying power we can offer these facilities at down to earth prices.”

StratoGen colocation is available from single servers through to multiple racks and pricing starts from £79 per month for a 1u server. Further information can be found at http://www.stratogen.net/products/colocation.html

Ends

Notes to editor:

For additional information or to arrange interviews please contact press@stratogen.net or call 0845 544 0465

About StratoGen

StratoGen is a leading UK managed hosting company providing enterprise facilities with guaranteed uptime. StratoGen products include VMware hosting, managed server hosting, colocation and connectivity services all backed by a 100% uptime service level agreement. StratoGen Colocation is available in a number of datacentres throughout the UK including Telehouse, Global Switch and London City.

Further information on StratoGen Managed Hosting can be found at http://www.stratogen.net/
- Steve Spink 01-09-2010]]> Wed, 01 Sep 2010 18:10:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58950 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/b8Usl-SluMc/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58947
Announcing the additions to the teams and the creation of new a Technical Manager role within the business, Andrew Percival, Managing Director at Mayflex, comments, “Having completed a review of our current structure and the skills present in the business, the changes we are announcing today will accelerate our growth over the coming years and add a further layer of value into the services and support we offer to customers.”

As part of the changes, Paul Cave will move from his current role in the Excel Business Development team to take on the new role of Technical Manager – Infrastructure. Paul will focus on the development and delivery of a range of value added, pre and post sales support services with an aim to increase sales of Excel across the UK and Europe. As Paul moves forward with this, Emma Goodman will be joining the company as Excel Business Development for the South/London.

Percival explains, “Paul’s technical qualifications, including his recent attainment of RCCD status, make him ideal for this key role in supporting our customers to win more business and deliver projects with the highest level of performance and technical know how. Emma joins us from Datwyler, having previously worked for a leading UK integrator, and brings a huge amount of experience and enthusiasm to the role of developing end user/specifier led projects for the Excel brand.”

Mayflex is adding more focus to its growing Physical Security division with the introduction of Neil Jeffrey in the role of Physical Security Field Sales in the South and Steve Green in the same role in the North. With over 20 years’ combined experience in the Physical Security market, most recently with Norbain and SANYO respectively, Neil and Steve will support existing and new customers looking to take advantage of the growing market for IP physical security systems.

Concluding the update, Percival comments, “The market for IP cameras, access control systems and associated products is growing at an incredible pace, and will continue to do so for years to come, representing huge new business opportunities for many of our customers. We want to ensure we have the in-house experience to support and develop these opportunities for our mutual benefit. Market conditions, in general, remain tough, but we are committed to providing our customers with the best products, supported by a great team. We will continue to make these long term investments to ensure we meet this commitment. The changes we are announcing today which take effect over the coming weeks and will bring with them added experience, and with that comes more support for our customers, something that’s very important to us.”
- Lindsay Shields 01-09-2010]]> Wed, 01 Sep 2010 16:26:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58947 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/luc3eL27psE/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58944
WESTBOROUGH, Mass. — September 1, 2010 — Courion® Corporation, leaders in access governance, provisioning, and compliance, today announced that Kurt Johnson, Courion’s vice president of corporate strategy and development, will be joining David Smith, the Information Commissioner's Office (ICO) deputy commissioner, to discuss the ICO’s new power to fine organisations up to £500,000, what this means for the future of data loss prevention in the UK and provide tips on developing an access assurance strategy.

Who: Kurt Johnson, vp of corporate strategy and development, Courion; David Smith, deputy commissioner, Information Commissioner's Office

What: Courion will participate in a free session at the InfoSecurity UK Virtual Conference the titled ‘Infosec Crime and Punishment’

When: The Infosec Crime and Punishment session is scheduled for 10:00 BST on 21st September

Where: Register for the virtual event at:
http://www.infosecurity-magazine.com/virtualconference/2nd-u...

The inaugural InfoSecurity UK Virtual Conference in 2009 was attended by 1,700 senior level information security professionals from the likes of Barclays, Ford and Motorola. 2010’s conference will commence with a talk on how with the ICO’s new power to fine organisations £500,000, and the creation of the Police National E-Crime Unit (PCeU), there finally appears to be consequences for non-compliance and cybercrime. Other topics to be discussed include the price of data breach, creating a safer, more trusted cloud and PCI-DSS compliance

“The sizable fines the ICO can now impose will hopefully deter organisations of all types from falling behind on data security. However, if past instances of data loss and theft teach us anything, it is that regulation alone will not solve the problem,” explained Chambers. “We will be explaining how such measures must be aligned with an overall effort to encourage and build a culture of security best practice and common sense, underpinned by solid technologies that can deliver the level of security required by law and be able to cope with emerging threats and the changing ways in which we work.”

“We are very pleased to have such a fantastic speaker line-up, and look forward to hearing what they have to say,” added Eleanor Dallaway, editor of Infosecurity Magazine. “Infosec crime and punishment is one of the most highly anticipated sessions. It will look at the ICO’s new powers and the role of the PCeU. I’m over the moon to have Todd Chambers and David Smith speaking in this session,”

Courion is a proud sponsor of the InfoSecurity UK Virtual Conference and will have a virtual booth as part of the accompanying expo. Courion’s unique Access Assurance approach to identity, access and compliance management ensures that only the right people have the right access to the right resources and are doing the right things. Access Assurance unifies Access Governance, Access Provisioning and Access Compliance in the most complex, heterogeneous environments. This comprehensive approach increases operational efficiency and transparency, strengthens security, and improves compliance, while delivering the industry’s fastest time to value and lowest total cost of ownership.

About Courion
Courion’s award-winning Access Assurance solutions are used by more than 450 organisations and over twelve million users worldwide to quickly and easily solve their most complex identity and access management (password management, provisioning, and role management), risk and compliance challenges. Courion’s business-driven approach results in unparalleled customer success by ensuring users’ access rights and activities are compliant with policy while supporting both security and business objectives. For more information, please visit our website at http://www.courion.com, our blog at http://blog.courion.com, or on Twitter at http://twitter.com/courion.

To view this release online, go to: http://www.courion.com/company/press_release.html?id=723

Contacts
Rachel Weeks
Courion Corporation
508-661-0467

Chris Green
DMG Europe
+44 1256 807 360
courion@daviesmurphy.com

# # #

Courion is a registered trademark. All other company and product names may be trademarks of their respective owners. - Chris Green 01-09-2010]]> Wed, 01 Sep 2010 16:14:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58944 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/y3t31znDY8U/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58945
Westminster (Colo.), Dortmund (Sept. 1, 2010): Tandberg Data, the global supplier of data protection solutions, today announced a family of intelligent network-attached disk appliances, called the AccuVault™ Series, that dramatically improves the way small and medium businesses store, manage and protect their mission-critical data. The Tandberg Data AccuVault™ delivers a unique combination of affordability, simplicity and security in a single pre-architected appliance that requires minimal time and expertise to deploy and manage, making it the ideal turnkey data protection solution for businesses and remote offices with limited IT resources.

Built on the familiar Windows® operating system, AccuVault simplifies the protection of servers, virtual servers and workstations. AccuVault comes preconfigured with Tandberg Data’s new AccuGuard™ Enterprise data protection software, which features powerful source-based deduplication that reduces redundancy inside and across files prior to transmission over the LAN. Additionally, AccuGuard Enterprise software globally deduplicates across all clients for maximum bandwidth and storage efficiencies. Providing best-in-class near-continuous data protection, the AccuVault Data Protection Appliance comes in three models: a desktop with an integrated RDX® QuikStor™ and two rackmount models.

“The AccuVault is the next step in the evolution of data protection for SMBs,” said Marije Stijnen, vice president of marketing for Tandberg Data. “This integrated backup and archiving appliance provides enterprise-class features such as source-based global deduplication, combined with ease of use and simple installation with agentless deployment. The integration with Tandberg Data’s award-winning RDX QuikStor provides offline and offsite storage, further increasing the levels of data protection.”

AccuVault RDX 1TB

Designed to protect up to five servers and/or workstations, the AccuVault RDX 1TB is a compact desktop data protection solution that provides users with the ability to centrally manage and protect their small businesses and remote office data. With a touch screen LCD display and built-in RDX dock, the AccuVault RDX 1TB is plug-and-play ready. The AccuVault RDX system includes 1TB of fixed disk and a 1TB RDX removable disk cartridge to facilitate online and offsite storage, disaster recovery and archiving. Onboard AccuGuard Enterprise software deduplicates data at the source, streamlining the storage backup process and greatly reducing the time and cost of transferring and storing data.

AccuVault 1U 4TB & AccuVault 1U 8TB

The AccuVault 1U rackmount models contain either 4TB of fixed disk or 8TB of fixed disk. The AccuVault 1U 4TB is designed to protect five to 20 servers and/or workstations, and the AccuVault 1U 8TB is designed to protect 20 to 40 servers and/or workstations. Both models integrate high- availability features such as RAID-5, hot-swap drives, redundant power, dual GbE and the ability to connect to a 1U RDX bay configuration. Onboard AccuGuard Enterprise software deduplicates data at the source, streamlining the storage backup process and greatly reducing the time and cost of transferring and storing data.

"While small and medium-sized businesses invariably need the same level of robust data protection as large enterprises, they often need to meet and support that requirement with relatively less IT budget and staffing," said Mark Peters, senior analyst at Enterprise Strategy Group. "The Tandberg Data AccuVault appliance exemplifies the kind of technology that can bridge that resource gap by enabling such users to deploy a turnkey backup solution that is simultaneously very well featured yet affordable and very simple to install and manage."

AccuGuard Enterprise Data Protection and Deduplication Software

Designed for ease of set up, use and management, AccuGuard Enterprise software, which is embedded in the AccuVault appliance, increases effective backup storage capacity and decreases the backup windows leading to hard dollar savings. Source-based deduplication – deduplication of data by identifying and removing redundant data prior to storage – allows users to optimize bandwidth, enabling daily backups to shrink in size and run up to 20 times more efficiently. AccuGuard Enterprise software provides users with centralized management of client backup operations and eliminates redundancy across multiple clients. The software is ideal for environments that run Exchange and SQL as well as those with virtual machine applications like VMware and Hyper-V. In addition, AccuGuard Enterprise software facilitates management of RDX removable disk-based cartridges for offsite backup, disaster recovery and archive.

Pricing and Availability

The AccuVault Data Protection Appliance will be available in September 2010 through Tandberg Data’s established channel of distributor and reseller partners. The manufacturer suggested retail price (MSRP) of the AccuVault RDX 1TB starts at $2,999. The MSRP of the AccuVault 1U 4TB starts at $8,499, while the AccuVault 1U 8TB starts at $15,999. All models come with one-year onsite service (where available) and software maintenance. Service and software uplifts, and additional AccuGuard Enterprise licenses, are also available.

-end-

For further information please contact:

Susan Merriman
Global Corporate Marketing Manager
Tel.: +1-303 417-7110
Email: smerriman@tandbergdata.com

Sharon Munday
Account Director
KPR Global
Tel.:+44 (0) 7787 566
Email: smunday@kprglobal.com

About Tandberg Data

Tandberg Data is a leading global supplier of data protection solutions for the SMB. Tandberg Data offers a wide selection of business-grade storage solutions, ranging from disk-based data protection solutions, such as the RDX® QuikStor™, the DPS2000™, and the AccuVault™ appliance series, to automated tape solutions like the Tandberg Data StorageLoader™ and StorageLibrary™ Series. Tandberg Data also offers tape drives, based on the LTO™, DAT, SLR™ and VXA® tape technology platforms, and media. Tandberg Data solutions are supported by AccuGuard™, a robust, easy-to-use deduplication software. A worldwide service and support network, recognised globally for its outstanding levels of service. undergirds all Tandberg Data solutions. In addition to the standard warranty and support offerings, on-site service upgrades provide Tandberg Data customers with further peace of mind.

Tandberg Data markets its solutions exclusively through a global channel of qualified resellers and distributors. This channel model is supported by OEM agreements with major server manufacturers including Apple, Fujitsu, Fujitsu Technology Solutions, HP, Hitachi, IBM and NEC. The company’s products are supported by all major operating systems and software applications to successfully integrate and operate in heterogeneous storage environments.

For further information, please visit http://www.tandbergdata.com

- Sharon Munday 01-09-2010]]> Wed, 01 Sep 2010 15:41:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58945 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/l3nINnzLLbw/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58943
The Geneva and Moscow-based trading house, which deals in crude oil, petroleum products and LPG, selected AES’s AspectCTRM solution to help it more efficiently manage a growing volume of business.

Director of trade risk Maxim Bekenev says AspectCTRM offered Integral a rapid and cost-effective route to automated trade capture, with a clear upgrade path for inclusion of middle and back-office functions later this year. “AES has made software as a service (SaaS) CTRM come of age and when we compared its cost and speed of implementation against the enterprise software model, it was very clear which way we should go.” 

Founded in 2008, Integral Petroleum (http://www.integral-petroleum.ch/) has a distribution network serving countries around the Mediterranean and Black Sea. It specialises in the transportation and logistics of crude oil, petroleum products and LPG, together with financing, and risk management.

Aspect Enterprise Solutions provides enterprise class market information, trade and decision support tools for energy, metals and commodities professionals. The company delivers near real time position keeping, risk management, market prices and intelligence to users virtually anywhere, anytime. Trusted by over 500 corporations in more than 80 countries, the company's solutions routinely support more than $10Bn of transactions every day. They go live quicker, fit more exactly and deliver greater ROI yet cost far less to implement than first generation offerings.

AES applications include AspectCTRM®, its flagship full-featured commodity trading and risk management enterprise suite for front, middle and back office. Aspect TradeFlo deploys out-of-the box in just a few weeks. This CTRM lite edition is designed for small to mid-size trading, supply and end-user companies with smaller budgets and less complex requirements. As companies grow, and demands for more features expand – it easily scales to meet those requirements. AspectDSC is its decision support center for traders offering oil, metals and agricultural market news, prices, futures and analytical tools on desktops and mobile devices including Apple® iPhone® and iPad®, and BlackBerry®. See http://www.aspectenterprise.com for more information.

Aspect Enterprise Solutions:
Jane Pryce-Jones
jpryce-jones@aspectenteprise.com
+44 (0)20 7632 0170

Sage Partnership:   
geoff@sagepartnership.com
+44 (0)1189 344007 - Geoff Twibell 01-09-2010]]> Wed, 01 Sep 2010 13:54:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58943 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/WeTk9N9elJg/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58942
Cambridge, UK – 1 September 2010 - Increasing incidents of money laundering, tax avoidance, fraud, and growing pressure from the US, France, Germany and other countries, is forcing the Swiss banking industry to review its policies around banking transparency and compliance with international regulatory compliance regimes. As a result, the ability to screen customers against global sanctions lists and identify PEPs (Politically Exposed Persons) has never been more important, according to risk and compliance screening and data management specialist, Datanomic.

The Swiss banking industry is under increasing pressure to reconsider its tradition of banking secrecy in order to comply with international regulatory regimes protecting against money laundering, terrorism financing and tax evasion; and avoid the possibility of international prosecution, regulatory fines, and corporate reputational damage.

“Screening against sanctions lists and identifying PEPs is now paramount in today’s regulatory business climate, and especially for the Swiss banking industry in light of stricter reporting against money laundering,” said Dr Jonathan Pell, CEO of Datanomic. “However, Swiss banks will want to continue to preserve client confidentiality whilst creating complete auditability for regulators. Our dn:Director for Sanctions & PEP Screening not only enables banks to host and manage the solution in-house under their own control, but they can also restrict access to hierarchical levels of customer data to authorized users within their compliance teams to ensure complete customer confidentiality. The complete auditability of the decision and case history for every review within dn:Director also ensures easy compilation of any information they might need to send to a regulator.”

According to the Swiss Federal Department of Justice and Police, reports on suspicious financial transactions increased by 5.3 per cent last year and concerned assets relating to 2.23 billion Swiss francs. With many governments feeling the pinch from the economic downturn and seeking to decrease deficits, focus is quickly turning to rooting out domestic tax evaders with secreted wealth, meaning pressure is mounting on Swiss banks to participate more openly in the global drive against financial crime. Such a move would inevitably require an increase in the importance of screening of customers for regulatory compliance.

The dn:Director for Sanctions & PEP Screening solution offers exceptional accuracy for proactive risk protection, whilst minimising ‘false positives’ (potential matches requiring additional manual assessment) which can often be a burdensome bi-product of other automated screening solutions. Different processes and risk profiles across business units can be accommodated by the dn:Director solution to allow for complete tailoring to match the Compliance procedures of every client. It also provides an electronic ‘results book’ providing a full audit trail of Sanctions & PEP screening activity for compliance reporting.

Datanomic’s dn:Director for Sanctions & PEP Screening software is used to screen in excess of five billion client records every month, in more than 100 countries. The solution is the de facto standard for risk and compliance screening for the UK financial services sector, and has already been implemented by some of the world’s largest banks, insurers, asset and wealth managers and other financial services institutions to reduce their global Compliance risk, and this pattern is now spreading to other industries.

About Datanomic
Datanomic’s flagship enterprise Compliance Screening and Data Management software, dn:Director, helps organizations to improve compliance performance, better manage business risk, save money, streamline business processes and seize more opportunities, by identifying and eradicating problems in customer, financial and product data. Headquartered in Cambridge, UK, with offices in New York, USA, and Singapore, Datanomic was founded in 2001 and is backed by DN Capital. www.datanomic.com

For further information, please contact:
Kim Lynch
Devonshire Marketing
Tel: 0870 7000 166
- Vanessa Land 01-09-2010]]> Wed, 01 Sep 2010 13:00:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58942 http://feedproxy.google.com/~r/ReleaseWireComputingAndTelecoms/~3/7D8Fzyb72Zk/rel_display.php http://www.sourcewire.com/releases/rel_display.php?relid=58941 hosted voice sector. Understanding businesses requirements from those that are on the go, Natterbox aims to make life easier by offering a service that can programme any device as an additional extension.

Natterbox's small business PBX service enables professions such as estate agents to route any telephone call, whether it is an incoming external or an internal call, to a single user or to multiple voice devices at once. Mobiles, landlines, even computers can be used as an extension of a telephone network, meaning calls can be answered anywhere in the world.

When several staff members are out of the office and others are speaking to customers or already taking calls, the Natterbox service can route an inbound call to the next available person in another branch, ensuring business isn’t lost due to an engaged line or delayed answering. Understanding the business needs of active trades such as estate agents and others, who constantly move locations during the day, Natterbox’s hosted voice means that a user’s office extension, mobile phone, home line and PC can all ring at the same time, helping to make sure a call is never missed.

The hosted voice platform from Natterbox requires no hardware or software to be installed, ensuring it is also a cost effective service for the business. In addition to this Natterbox also provide mobile voicemail, a service which is aimed for those who are often out of the office but require access to their information and messages. This feature can be dialled from any phone line across the world.

Neil Hammerton, CEO of Natterbox, said: “Testament to the advancements made in the telecoms sector, businesses now have access to a wide range of features helping to make communicating simpler and more efficient. With many occupations facing the daily challenge of being unreachable, services such as hosted PBX mean companies no longer have to worry about missing calls and potentially losing business.”

For more information, please visit natterbox.com
- Pete Goold 01-09-2010]]> Wed, 01 Sep 2010 12:22:00 +0100 http://www.sourcewire.com/releases/rel_display.php?relid=58941