Bidtraffic.com is terrible in my opinion.

1. Their backend looks like it was developed by someone just starting out.
2. When they e-mail you, you have no clue, since they don’t send notices to your e-mail address.  I find it arrogant of companies when they think you spend every waking hour every day logging into their account. Not unless it’s something one would use every day. Bid Traffic clearly isn’t a service needed every day.
3. I e-mailed them once or twice & never got a response.
4. I hadn’t put their code on my blogs yet since I didn’t have anyone to do it.  Who in the world would think that one’s account would be suspended just because they hadn’t started marketing yet. That’s the most ridiculous thing I’ve ever heard in my life. So they’d rather lose money when the site over is ready to start??? LOL
5. I lost $5 as I purchased this guy’s gig on Fiverr who went on & on about how good Bid Traffic is. I also lost a lot of my time which is worth more than $5 communicating with this guy back & forth, I also helped edit his PDF since his instructions weren’t clear or fully developed.
6. When I found out my account was suspended, I e-mailed them angry that they would suspend my account for no reason at all & still no response from them & still no way to get in.

I don’t recommend www.bidtraffic.com at all. This company is weird & does not communicate well.

Michelle

http://www.sapphiretech.com

SAPPHIRE Select Club
admin@sapphireselectclub.com
Website: http://www.sapphireselectclub.com/

As a rule, I try to NEVER deal with online companies that are so unprofessional, that they won’t provide a phone number so customers or potential customers can call them. People make excuses that having a phone line costs more money & I say this is BS. While yes, it may cost them another $20-50 per month depending on how many lines they get, but then they now have a ton more customers purchasing from them because they trust them more & they also are able to answer their questions a lot more quickly. Plus, there’s less understanding (we hope) than if it’s done through e-mail.

These types of arrogant or wannabe companies assume everyone should be restricted to e-mail only & while that may be fine for some things, for complicated questions, for me, phone is the ONLY way to go.

I also question why these companies hide behind e-mail.

Being a netrepreneur & a former entrepreneur, I feel online companies should be held to the same (if not more stringent) customer service standards than offline companies, for the very reason that we can’t just waltz into their office & demand service.

So some geeks online were recommending Sapphire video cards to me & after seeing a somewhat negative review about the video card in question (see review), plus hardly any reviews at all compared to their competitor Gigabyte, I decided to give Sapphire the benefit of the doubt & e-mail them.

I was then told there is NO phone support.

I told them I don’t trust companies that don’t provide phone supprt, told them why, etc. & then described my question.

Of course what happens…

They ignore me & this just proves my point.

Online they can just ignore you & run away. With a company that has a phone line, yes, they can do the same thing, but it’s a lot harder.

For this reason Sapphire not only lost my business, but now they have a negative review about what happened.

Michelle

Like most of the companies both in the US & Canada, these companies are taking the easy way out trying to cut costs and making the customer suffer because they hire East Indians or Filipinos who can’t speak or understand English well, have little to no common sense, and make mistake after mistake.

I was supposed to get a credit from Reliance Home Comfort because I overpaid on my bill before I canceled my account.

I called 3-4 times and was told they could deposit the money into my bank account, but they never did.

I forgot about it, so this drama went on for months. I kept calling, they kept saying I gave them the wrong account number which I didn’t.

I tried to ask to speak to a manager, but they REFUSED to let me speak to anyone in Canada. I even got a Canadian on the phone once & she ALSO refused to let me speak to a manager in Canada.

I FINALLY had to track down someone higher up in the company in Canada all the while wasting my precious time.

I finally got someone higher up who then passed me to Alex – ashier@reliancecomfort.com. She gave me the credit, but refused to give me anything else for all my wasted time. Reliance Home Comfort is, in my opinion, a TERRIBLE company to deal with if you are trying to get your money back from them or trying to get anyone there who speaks proper English & understands simple instructions.

Michelle

john@alltp.com
John Hill

So I started thinking that maybe I need a tablet & since I don’t know much about tablets, I went searching for a forum where I could ask questions.

The minute I signed up with this forum there were problems. Their system wouldn’t let me access my profile, then I realized they wouldn’t let me post either, so I wrote them asking what the problem is, I sign up & you won’t even let me access my profile?

Since I’m a member of probably around 50 forums, I know this isn’t normal practice online.

The next day I get an e-mail from this control freak John Hill who says… “You are banned from our site.”

No explanation, hell, they didn’t even communicate with me, but bullies & control freaks usually don’t. They have to control everything in their path & try to put people down to show THEM who’s the boss.

I’m all for controlling your site & forum. I have many myself, so I know how it is, but I did absolutely nothing wrong. I was simply trying to get information on tablets.

Be careful when signing up with forums like this, you say one thing they don’t like even if there’s nothing wrong with what you said, & they will pummel you.

Thank gawd John Hill’s behavior is not the norm with forums on the Internet, which is why you don’t see many forums on this blog. Most forums are run by nice mature people.

Michelle

On October 7, 2011 I wrote to them regarding a product they just sent out to their list. I wanted to promote it, but it wasn’t in their backend for affiliates. I’m on their list because I’m a customer of their’s as well, but not any longer.

I was told by Mike 3 days later, that his boss was on vacation, but he’d send him my e-mail because he reads his e-mails. I said thank you & saw that someone else read my e-mail on the 11th.

I never received a response, so I wrote on the 21st sarcastically thanking them for getting back to me. I was ignored.

I don’t chase people, I gave them a chance & they blew it, so I’ve removed them from my site. I don’t even know if I’m getting commissions because some people have gone to their site from my site, but somehow there’s been no sales, plus what happens if the person calls & buys? I lose out?

So I would not recommend this affiliate program to anyone.

Michelle

I signed up for Living Social’s affiliate program several months ago & being busy, didn’t remember what happened with the account. At first I didn’t think I had signed up, but when I tried again, it said my e-mail address was already in the system, so I knew I had.

I also found their affiliate program to be hard to find/access via their site.

Anyway, I e-mailed them to find out what was going on, why wasn’t I an affiiliate.

Someone by the name of Jessica Harvey – jessica.harvey@hungrymachine.com got back to me after I e-mailed affiliates@livingsocial.com

She asked me for my website, I gave her 3 different ones, then she approved me saying…

“Hi Michelle,

So I inquired about this dating site software that I found out about back in September of 2011.

I signed up & then e-mailed them & asked them if they could call me. In fact the subject line of my contact to them was “Please Call Me”, but in the end they didn’t.

Inside my account it said I was assigned an account manager that I thought was really cool, but it said Nick, my account manager, was away on vacation until August 15, 2011. Clearly it was well past that date.

Someone other than Nick contacted me. Her name was Keira. She did respond to my first e-mail, but then I saw something else that made me think this may not work, they are in the UK & I need to bill out in USD, so I asked about currency.

She never responded.

I was busy with my company, so it took me until October to get back to this company. They were sending me list e-mails which jogged my memory.

Since Keira hadn’t responded to my e-mails, I tried to find the contact page. I found it, but all it had were a list of tutorials (very strange), no actual form to fill out… https://admin.datingfactory.com/contact

There were links that didn’t work on their site either, so I found this all very confusing & I had no idea what was going on with this company. SO, I found their forum which seemed to be kind of dead. I was in a rush, looked & saw the last time someone posted was a month ago, figured they are out of business or soon to be, but in one last ditch effort to see if there was someone alive out there, I posted citing what had happened & asked if they have in fact gone out of business.

I activated my profile to let me know if there were any responses to my post & there were non. (another problem I later on realized)

Then a few days later I came across that e-mail that jogged my memory, decided to see if anyone had responded to my thread & amazingly there was a response.

From a VERY disrespectful blank who is co-founder of Dating Factory.

Her name is Lisa & here is what she wrote…

“Dear Michelle,

Thank you for your enquiry, but I am afraid I will have to prove you wrong and provide some facts:

1) https://admin.datingfactory.com/contact/form – here is the contact support form that many partners are using every day

2) Your account manager details are in your admin with the direct phone number and Skype contacts, and Nick is online most of the time except sleeping hours of course.

Nick Dovgopolyy
n.dovgopolyy@datingfactory.com
skype: nick_datingfactory
phone: +44(0)20 3239 3504
Please call from 7.00AM to 7.00PM GMT

3) I have looked at your communication with Keira, and she did answer you back, and you even replied back, I have a copy of YOUR reply to her message on Sept, 7, so please let’s be honest, nobody has ignored you. To prove that I can publish the communication here, if you like for everyone to see.

4) Nick is back from holidays ages ago, and is available, so I am not sure why you decided to post this on the forum when the company is fully functional, has thousands of successful partners, sponsors all the major internet industry events, and publishes news regularly.

5) On our site you have a direct number to call, on the front page – I don’t suppose you have tried calling this number?

Lisa
Co-founder, Dating Factory”

I will show you a screenshot just in case she lies & says I made everything up…

Now because of Lisa’s condescending ignorant response, not only did she lose me as an affiliate for TWO dating sites (I had plans for two), she now got her company a negative review.

Keep up the great work Lisa.

Points I’d like to make about Lisa’s response on the forum for Dating Factory:

1. I guess Lisa isn’t smart enough to know that e-mails get lost. If she hadn’t been so quick to try & put me down & try to make fun of me to the entire forum, maybe she would have stopped to ask me (or her brain)… maybe Michelle sent an e-mail after her first one, & Keira never received it.Fancy that.
2. See how Lisa avoids my comment about how links aren’t clickable on the footer nav & trust me, I tried several times to click on them, they WEREN’T working.
3. See how Lisa avoids my point about my account saying that Nick is away on vacation until August 15th, 2011. I believe, but don’t want to say for sure because I can’t remember, that it still said that a week ago.I just checked & they’ve changed it.Amazing, but she probably won’t admit to that. Lisa to me doesn’t seem like the type who tells the truth. But that’s just my opinion.Why in the world would I call an account manager who’s still on vacation??? I don’t care if it says he’s back after a certain date, I don’t know that.Oops, imagine that, I have a screenshot of what my account said because I sent it to Keisha at the time inquiring as to whether it was a mistake on their part.

• Next… Why should I have to pay overseas long distance charges to The Dating Factory? Why can’t they call me? And no, I didn’t try to call them because I prefer to use e-mail first. Then if I feel there’s a long conversation brewing, then I’ll call, but again. I’ve had companies from the UK call before. Why can’t they call me?
• Why did Lisa have to make such a big deal of me posting in the forum?I e-mailed, received no response, tried to find the contact page & couldn’t. Re: the URL Lisa posted…I don’t know how I’m supposed to assume that’s the URL to the contact page when it’s I don’t see anything like that on the contact page I showed you. I guess Lisa expects me to read her mind.So that’s why I posted on the forum.A mature person would have laughed it off, admitted to their mistakes, said it’s just another one of those “Internet” glitches, said “We’d be MORE than happy to talk to you Michelle” & gotten past all of this. But then one has to be mature & a real business person to manage that.
• Lisa comes this close to REALLY wanting to publish my personal communication with Keira. LOL, Wow, go for it Lisa, it doesn’t prove a thing. I never said she NEVER returned my e-mails, I said she ignored an important question of mine & granted, I could have used a different word that wasn’t soooo strong, but I think at the time I was pissed because I had tried so hard to talk to them & couldn’t find a way.
• Why does Lisa have to insinuate that I’m lying?I don’t lie Lisa, but as they say, a liar will ALWAYS assume another person lies.

In the end, www.datingfactory.com appears to be professional & all glossy on the outside, but then when I started dealing with them, there was nothing but problems & rudeness beyond comprehension. Keira was nice though, aside from not getting back to me. I wonder if they ever check their spam folder.

I am glad I found this out now.

Michelle

http://www.merchantservices.cc/

http://rebelwithoutapplause.com/

http://jonperry.biz/

So Jon Perry is part of the merchant account industry which as I’ve stated before, is very very shady. I’ve encountered so many mean spirited people in there, they surpass any other industry I’ve been involved in.

I could maybe handle it if they were just mean & went away, but 2 people so far have followed me all over LinkedIn after they either didn’t like what I said to them in personal e-mails, or I rejected doing business with them.

They go onto the threads I’ve started or am communicating on & start telling everyone I’m crazy, they insinuate I’m a problem, that I’m a scammer, a fraud, that there is something fishy about me, etc.

They won’t stop when I ask them not to & this has been going on for weeks with one, months with the other.
I call this stalking & harassing. In fact the correct term is cyber stalking.

http://en.wikipedia.org/wiki/Cyber-bullying
http://en.wikipedia.org/wiki/Cyberstalking

How does Jon Perry relate to this?

Jon is the owner of one of the groups I was a member of – Merchant Services.

The stalking & harassing problem resurfaced after Raymond had finally stopped harassing & stalking me in other merchant account groups on LinkedIn. A month or two passed & I posted another thread on Merchant Services & someone there named Dave Lambert, responded to my query looking for a new merchant account provider. There was a problem with him being difficult, so I told him this isn’t working for me & didn’t want any further contact with him business wise.

Unfortunately, Dave Lambert couldn’t leave well enough alone, he started following me on 2 different threads in 2 different LinkedIn groups that had to do with merchant accounts.

He would say the same types of things Raymond above would say & again, in my opinion, this is called cyber stalking.

Then Dave & Raymond got together in one of the other merchant account groups I belong to & started posting about me in unison. I consider that harassment. According to the definition, it’s actually cyber bullying.

When this went on for at least 2 weeks, & I of course defended myself & was looking into help from the police, as well as groups online that help people who are being stalked & harassed. There is a lot of information out there about cyber stalkers.

I had already stopped responding to their taunts because I had had enough, but the next thing I know, Jon Perry, the owner of the Merchant Services LinkedIn groups  writes me this…

“Please tone down your remarks and accusations about people stalking you. It is not tolerated in this forum.
Thank you.

Jon”

I was SHOCKED at how this person who didn’t even have the decency to talk to me about what was going on, could side with people I view as criminals, so I stated as such, but I have a feeling even before he got my response he had already deleted me from the group, so this has affected my business because now I have no access to people I need to do business with.

It’s clear to me that Jon’s reaction is to BLAME the VICTIM. Can you believe this guy is running for some kind of office in Fort Worth, Texas?

Is this the kind of person you want looking after your women & children who may be potentially stalked & harassed either in person or online?

Michelle

I call this stalking & harassing. In fact the correct term is cyber stalking.[CAC1] 

http://en.wikipedia.org/wiki/Cyber-bullying

http://en.wikipedia.org/wiki/Cyberstalking

Rod Beckwith who owns Lockit Now
rod@mrjv.com
rod@anywidget.com

So we were looking for a replacement for Virtual Vault & I remembered Lockit Now from about 1-2 years earlier.

I had spoken to Rod at the time & he was nice enough, but he never had his programmer get back to me to determine one way or another if Lockit Now had the features I needed. I guess I should have taken that as a sign that I was to have trouble in the future, but I didn’t listen to myself.

So I had my assistant Andy investigate from scratch & the site or whoever Andy was communicating with via e-mail stated Lockit Now would do as we needed.

So I went to order the first month hoping we could get it all set up & tested within a month, but as usual, we are so busy, it took us over 30 days, & I was billed again.

About 5 days into the second charge, Andy FINALLY figures out that Lockit Now doesn’t protect the PDF files at all & they misinformed us. He tried to get answers from them thinking maybe he did something wrong, but they never returned his e-mails & he even e-mailed to different e-mail addresses.

So I had to take over & write to Rod stating this is NOT customer service, no one should ever have to wait 5 days to receive a response (it was 5 days & counting) & I wanted a refund for both months.

I was not very happy that we had wasted all this time, because if you know anything about protecting PDFs, it’s not a 1-2-3 setup, it takes a lot of time to even establish if the software works.

I did get a response from Rod, he claims he did e-mail Andy & the e-mail just got lost & he may very well be correct, but when Andy e-mailed him a 2nd time wondering where he was, perhaps Rod should have followed up again.

Here is what Rod said…

“Refund is on the way. I did respond stating that we do not secure PDF’s in the manner you wish to do at this
time. We can protect the initial open, but after that I am afraid that once Adobe takes over, there is not anything we can do to stop the user from making a copy. We are working on a new version which should provide such protection, but that will be sometime next year.”

Ok, I wish we would have known all of this before we purchased & wasted all this time. I mean if it doesn’t protect the company publishing the book, then what good was it at all???

Anyway, I sincerely believed that we just had e-mail issues, but after I asked Rod to resend Andy the e-mail that got lost, Andy NEVER received it.

Also Andy checked high & low on his site & there was NO help desk there, as Rod insinuated that if Andy had used the help desk, this whole communication issue could have been avoided.

I even asked Rod approximately when the newer version would come out & he never responded back to me.

Four days later I e-mailed him AGAIN telling him there’s no help desk, telling him that Andy never received his forwarded response, & asking when I will get my refund because he was avoiding my e-mails.

I did get a response back from him that day, but all it said was, that my account was canceled.

NOTHING about the 2 refunds & nothing about my other 2 points.

I just thought he was busy (still, I shouldn’t be making excuses for companies that don’t care about customer support), so I waited another 3 days & then e-mailed him again asking when I’m going to get the $40 refunded to my credit card.

Once again NOTHING, so I contacted Clickbank & it took me another month, maybe even 1 1/2 months before I FINALLY got both months credited to my credit card.

What a nightmare.

I have since found the answer to my dreams LOL

So far so good with Secure e-book, I highly recommend it.

These are other sites Rod Beckwith runs that I will be avoiding…

http://www.butterflyreports.com

http://www.beatlotto.com

http://www.adwatchers.com

http://www.instantbloglinks.com

http://www.instantaffiliatesubmitter.com

http://www.forumequalizer.com

http://www.domainsuggestiontool.com

http://www.instantarticlesubmitter.com

http://www.cbaccountant.com

http://www.pressequalizer.com

http://www.submitequalizer.com

http://www.articleequalizer.com

http://www.articlelocker.com

http://www.adwordsthemepacks.com

http://www.bloggingequalizer.com

http://www.misspelledkeywords.com

http://www.adwordgenerator.com

http://www.anywidget.com

http://www.mrjv.com

Michelle

Douglas Zogby (www.gotgameconsulting.com) wrote:
I have been a member of Go Big as a Service Provider for 3 or 4 years now.  When I first joined the network I paid the $99 monthly access fee which allowed me to contact members looking for business planning and management consulting services.  If my memory serves me, the first year I joined I paid 1 annual flat fee.  Then at some point Go Big changed their agreement to monthly so I paid $99 a month.

In February of this year I was on the phone with one of Go Big’s customer
service reps about an issue I was having, can’t recall what it was.  Prior to
terminating the call Go Big’s representative alerted me that I could go back to paying the annual fee.  So my payment of $99 for Feb was credited and I paid $300 to Go Big for a membership good until Feb 2012.  Go Big’s accounting department has a copy of my bank statement as proof of payment.

In addition here is the e-mail confirmation I received from Go Big: From: laurenschultz21@gmail.com [mailto:laurenschultz21@gmail.com] On Behalf Of Lauren Schultz
Sent: Wednesday, February 23, 2011 12:20 PM
To: dzogby@gotgameconsulting.com
Subject: [GB-CONTACT]

Douglas-

I have taken care of the issue with the billing on your account and have
authorized it for a full year with no further billings. I have also refunded the
$99 that was debited from your account on 2/19.

If you have any further questions feel free to let me know.

Lauren Schultz
Customer Support Representative
Go BIG Network

Go BIG Network- 614-678-5768 Direct/Fax
Biz Plan-888-391-7544

GoBIGNetwork.com  |  BizPlan.com
Find me on: Facebook  |  Linkedin
SmallBiz America Review
Listen to Go BIG Network client testimonials

About the Go BIG Network:
The Go BIG Network (founded in 2004 by Wil Schroter) is the world’s largest online network that connects lenders and investors with entrepreneurs, start-ups and business owners. Our network currently totals over 250,000 users and thousands of accredited investors & lenders.  Over the past six years we have successfully helped more than 186,000 business owners in their search for investors & financing.

As you can read my membership is good until Feb of 2012.  On Tuesday 9/6 I was doing my usual daily exercise by contacting, through Go Big, 20 Entrepreneurs looking for the services I offer.  To date Go Big has been a major pipeline of clients for me.  I noticed that with the launch of Go Big’s new website that there was information missing on the entrepreneur dashboard, information which was there in the past.  This information consisted of identifying the services the entrepreneur was looking for.  This information was valuable, as Service Providers do not want to solicit people who are not looking for the kind of help they offer.

So on 9/6 I called Go Big Customer Service and Anthony noted the omission, contacted Go Big’s IT staff and the issue was fixed by Wednesday.   So on Wed 9/7/11  I proceeded to send out 20 e-mails through Go Big’s new website, no problem.

on 9/8/11 I tried to do the same and receive a pop-up message that I have to be verified until I can contact Go Big’s membership.  I thought, weird, why is this coming up.  I called Customer Service and they indicated that I had not paid.  I said yes I did, back in Feb.  The CSR advised me to send a copy of my bank statement to accounting and they would clear the issue up, which I did.  Later today I get a call from Jonathan (VP with Go Big) advising me that I now need to pay $199 monthly to remain active.  I brought to his attention my February transaction and that I am contracted through Feb 2012, “without any further billings” .  Jonathan tells me I have no standing since Go Big has changed its model.  I was not notified of this change and furthermore I should not be subject to it until Feb 2012 since Go Big advised me to pay the $300 and that I would be good for a year.  Jonathan offered me no other resolution, not even grandfathering me in.  He said that the new plan went into effect on Tuesday, well on Tuesday and Wednesday I had my normal access, so how is that explained?

I continued to push for a fair resolution here.  i was contacted by anothe Go Big VP, and while empathetic, the only resolution to me was to be named 1 of 3 so called preferred vendors allowing me access at $1,000 a month!

I have had some good success in getting clients from Go Big.  Like any other site there were some bad apples that stiffed me, but that is a cost of doingbusiness.  What is unfair is Go Big’s sudden and unannounced change in their model and refuesal to honor the annual membership I paid for.

Douglas Zogby (www.gotgameconsulting.com) wrote:
I have been a member of Go Big as a Service Provider for 3 or 4 years now.  When
I first joined the network I paid the $99 monthly access fee which allowed me to
contact members looking for business planning and management consulting
services.  If my memory serves me, the first year I joined I paid 1 annual flat
fee.  Then at some point Go Big changed their agreement to monthly so I paid $99
a month.

In February of this year I was on the phone with one of Go Big's customer
service reps about an issue I was having, can’t recall what it was.  Prior to
terminating the call Go Big's representative alerted me that I could go back to
paying the annual fee.  So my payment of $99 for Feb was credited and I paid
$300 to Go Big for a membership good until Feb 2012.  Go Big's accounting
department has a copy of my bank statement as proof of payment.  In addition
here is the e-mail confirmation I received from Go Big:

From: laurenschultz21@gmail.com [mailto:laurenschultz21@gmail.com] On Behalf Of
Lauren Schultz
Sent: Wednesday, February 23, 2011 12:20 PM
To: dzogby@gotgameconsulting.com
Subject: [GB-CONTACT]

Douglas-

I have taken care of the issue with the billing on your account and have
authorized it for a full year with no further billings. I have also refunded the
$99 that was debited from your account on 2/19.

If you have any further questions feel free to let me know. 

Lauren Schultz
Customer Support Representative
Go BIG Network

Go BIG Network- 614-678-5768 Direct/Fax
Biz Plan-888-391-7544

GoBIGNetwork.com  |  BizPlan.com
Find me on: Facebook  |  Linkedin
SmallBiz America Review
Listen to Go BIG Network client testimonials

About the Go BIG Network:
The Go BIG Network (founded in 2004 by Wil Schroter) is the world's largest
online network that connects lenders and investors with entrepreneurs, start-ups
and business owners. Our network currently totals over 250,000 users and
thousands of accredited investors & lenders.  Over the past six years we have
successfully helped more than 186,000 business owners in their search for
investors & financing.

As you can read my membership is good until Feb of 2012.  On Tuesday 9/6 I was
doing my usual daily exercise by contacting, through Go Big, 20 Entrepreneurs
looking for the services I offer.  To date Go Big has been a major pipeline of
clients for me.  I noticed that with the launch of Go Big's new website that
there was information missing on the entrepreneur dashboard, information which
was there in the past.  This information consisted of identifying the services
the entrepreneur was looking for.  This information was valuable, as Service
Providers do not want to solicit people who are not looking for the kind of help
they offer.  So on 9/6 I called Go Big Customer Service and Anthony noted the
omission, contacted Go Big's IT staff and the issue was fixed by Wednesday.   So
on Wed 9/7/11  I proceeded to send out 20 e-mails through Go Big's new website,
no problem.

on 9/8/11 I tried to do the same and receive a pop-up message that I have to be
verified until I can contact Go Big's membership.  I thought, weird, why is this
coming up.  I called Customer Service and they indicated that I had not paid.  I
said yes I did, back in Feb.  The CSR advised me to send a copy of my bank
statement to accounting and they would clear the issue up, which I did.  Later
today I get a call from Jonathan (VP with Go Big) advising me that I now need to
pay $199 monthly to remain active.  I brought to his attention my February
transaction and that I am contracted through Feb 2012, “without any further
billings” .  Jonathan tells me I have no standing since Go Big has changed its
model.  I was not notified of this change and furthermore I should not be
subject to it until Feb 2012 since Go Big advised me to pay the $300 and that I
would be good for a year.  Jonathan offered me no other resolution, not even
grandfathering me in.  He said that the new plan went into effect on Tuesday,
well on Tuesday and Wednesday I had my normal access, so how is that explained?

I continued to push for a fair resolution here.  i was contacted by anothe Go
Big VP, and while empathetic, the only resolution to me was to be named 1 of 3
so called preferred vendors allowing me access at $1,000 a month!
I have had some good success in getting clients from Go Big.  Like any other
site there were some bad apples that stiffed me, but that is a cost of
doingbusiness.  What is unfair is Go Big's sudden and unannounced change in
their model and refuesal to honor the annual membership I paid for.