RIENI - Virtual Assistant Service Indonesia

MOVING THIS BLOG

2011-02-19T21:59:00.001+07:00

After 3 years, now I decided to move my blog to new website.

Please check out my new site

http://www.virtary.com/

See You there !

What I Can Do For You

2010-05-28T17:38:00.003+07:00

Basically, I am offering you a complete personal assistant service in business, where all services can be tailored to your needs. I am doing all the ‘hassle things’ for you, so you can be more focus on the big thing and concentrate in developing your business.

Below are some of my offered services:

On-line Secretary

Virtually assist you in your daily duties, make appointments, schedule arrangement, typing, business correspondences, filling, preparing power point presentations, report, courier arrangement, reservations, dictation, taking note, setting up conference meeting, diary and meeting management.

Administration & Customer Service

Handling administrative jobs, follow up orders, product delivery arrangement, billing payments, light bookkeeping, answering calls, to be information center, handling customers

Website Content Writer

Regularly update your website content and replying responders based on your request. I will keep on eye on your web regularly, update news, give information to your on line customers, and manage it well.

Internet Research & Clipping

Browsing and filling all information you need from internet. I understand that sometimes my clients are very tied with the schedules, and have difficulty to manage times to do own research on something that they need urgently. I will be your hands, grapping all information and provide them in data collection, so all my clients have to do is just read.

Social Media Marketing

Twitter, Facebook, and any other social media networking profile set up, friends/followers adding, updating daily status and informations, profile management and customizations.

Product/supplier/vendor Hunting

When you are in need to find supplier, product, services, or vendor for your personal or business need, I can find it for you. Interior designers, contractors, web developer, graphic designers, event organizers, kids’ birthday organizers, and other services that you might need, I will find it and make a follow up for you.

General

My services can be adjusted to what Clients need. Please feel free to consult any of your requirements and discuss how I can help you at your convenient time.

How to AVOID SCAMS and FRAUD TRADERS

2008-08-12T11:04:00.004+07:00

Dealing business with someone you can't see is a common thing when you are doing business through internet. You don't know the person who sells or buys whether they are honest or just a type of a person who will cheat you for money, but being stucked in this kind of worriness also will not solve the problem. As business must keep on running, sometimes you need to trust your seller/buyer. Unluckily, sometimes also you found that someone you have already given a trust to, eventually became someone who cheated on you.

As a Virtual Assistant, I have seen many of fraud cases happened, fake buyers, fake sellers, all of them pretended to be 'true', offering such a 'wonderful price', a 'wonderful' product, that were too good to be true. I spent sometimes participating in Alibaba forum and read some stories of people got cheated from SCAMMERS from my country (or claimed to be). Also got some replies for help verifying a company from so many international traders. Therefore, I would like to share my tips to help people to prevent from being SCAMMED.

Never believe on such a good price. SCAMMERS would offer you such a very good price which make your dreams come true, but, at the end, you would be left with losing out your money, without getting any products you wished to buy. Try to use our sense. Branded products for only 10 - 30% from its original price? It's ridicoulus. Even the big distributors that hold the licensee to distribute the product itself would not be able to get that price.
Branded product buyer would be the FIRST TARGET. If you are dealing with branded products, mostly electronics, hand phone, pda, gadgets, computer stuffs, baby strollers, toys, collection items, cars, motorcycles, jet ski, snow board, and other kinds of branded products, you have to realize your risks as the chance for you to get SCAMMER is very high. Some 'nice seller' would send you fake items, while the rest of them, would send you nothing after you made a payment. Looking for a high margin, by try to find the branded stuffs in developing country, sometimes is a good idea, but most of the times, it is not that GOOD. As a people who's been born, raised and living in Indonesia, I don't believe that the price for branded stuffs are lower than other countries. Suppose it is cheaper, it wouldn't be so far from other countries' price, which after freight cost, it would be the same in your country's price. I have checked on this for some items. If that's the case, wouldn't you think it is better to hunt for the stuffs in your own country?
Never ever make payment through Western Union or T/T to personal bank account. Though maybe paying through WU or T/T to personal bank account is the simplest way, but indeed, it is the best method for SCAMMERS to operate. WU is simply can not be traced. I don't know other country's method for withdrawing WU, but here in Indonesia, we only need to show ID card to the WU agent, and get money. As making ID card is not so difficult, applying for bank account with fake IDs is also easy. That makes personal bank account payment is not safe either. Many SCAMMERS would say that buyer must pay to their manager, owner, or other position in the company's bank account. It doesn't make any sense actually. Why would buyer have to do that? A real company, with a valid license, legitimated, shouldn't ask for making payment through personal bank account as it would violate tax rule. Even if it is only for sample.
Business licenses makes you feel confident? HOld on a second. What kinds of business licenses that we are talking about? Do you really understand the seller's country regulations, languanges and other rules to ask your seller to provide you with copies of all documents? If you have links, channels or network to verify those documents for you, that won't be a problem. But if you were only given some certificates, and you don't even know what it means, you should not feel safe. Documents can be easily faked. Other companies' real IDs and certificates can be easily stolen, copied or used without their knowledges. If you are not so sure about the company you are dealing with, or need help to verify companies, find your friends, colleagues, or someone you can trust, that live in the same country.
Alert for someone that could only give you mobile numbers. Always check and recheck the phone numbers given to you. The cost of calling by Voip wouldn't cost you much compared than being SCAMMED and lose lots of money. Verify the phone and fax numbers of the company before you got direct to the seller/buyer's mobile phone. If someone picked up the phone and couldn't answer in English, then just forget it. Mostly, legitimate companies who are dealing with exporting would be prepared to stand by at the phone with 'speaks English' operator, otherwise they would have to lose many customers. Also one thing, try to verify whether the company's given phone or fax number is really fixed phone numbers or just mobile number. Ask someone in the trading forum, your colleagues, friends or any other to give information about the phone number if you are not sure. I am sure many of nice Indonesians would be willing to give you information about this.
Googling sometimes is the best. Try to google the company's name, the company's address, the phone numbers, the email address, the account number, even the name of a person that is in contact with you. FInd if they are under any other threads, posts, companies, etc.
Avoid to deal with someone with free email service. Also always check their domain, when they gave you their domain. Many tools provided to check out for this information. How long the domain have been purchased, under whose name, check out their IP address, etc. You might feel better to act a little detective at the beginning to assure your partner's reputation, rather than regretting of something later on.

What are your advantages to hire a Virtual Assistant ?

2008-03-17T13:36:00.002+07:00

You don’t have to pay for office rent space . Whether you have already owned office space or not, hiring VA would automatically reduce your budget for office space expense. VA works in their own office, no need to set up office for them,. This also means you don’t have to buy extra office equipment, furnitures, computer, utensils, and other utilities.

You don’t have to worry about payroll taxes, vacation, holidays, sick days, insurance, pension scheme, health allowance. Basically VA works based on contract term, and you only need to pay for the agreed time of works. Just imagine what a great reduction to your expenses.
No hassle over dismissing your VA. Take it or leave it. That is simply the rule of hiring VA. If you feel unsatisfied with your VA performance, simply don’t renew the contract. No further questions.
VA doesn’t need training, development, self improvement and other related training program. As VA basically an individual entrepreneur, you don’t have obligations to send them for further training just to get them more beneficial for your company. That’s what people do for their permanent employee, but it simply doesn’t apply for hiring VA. To develop their abilities and skills, VA would certainly take all necessary training programs and bear the cost by them.
VA could function as your personal assistant. You can ask your VA to do things not only related with your business supports, but also manage your personal needs too (household management, anniversary and birthday organizer, finding you new housemaid or driver, etc)
Your company location doesn’t impact VA to do their job. If for some reasons, your company relocates, you can still use the same VA.
VA can works in flexible hours. As a service provider, VA offers you flexibility of working hours. For those ‘night owls’ business entrepreneurs, VA would be the best choice. Almost VA would be ready anytime you need them, even not in ordinary working hours.
Hiring VA as your back up team will give you more freedom to concentrate on building your business while all of your office support and even personal needs are being taken care of. Just hand over all ‘small things’ to your VA, so you can be more focus in the ‘big things’ to build business.

Service Fee & Payment Term

2008-03-15T22:18:00.013+07:00

With affordable service fee which can be negotiated and depends on the kinds of activities you required me to do, I am looking for an opportunity to have mutual business relationship with every clients. My primary intention is to get my clients a high value of service, grow together, do safe trading, and most of all, fairest corporation ship.

I can accept below payment transactions:

Credit card
Pay Pal
Western Union
Telegraphic Transfer

You can choose any methods would be suitable and best for you.

For fee amount, please contact me and discuss personally about your requirements. Any inquiries, even though for just simple questions, would be welcomed.

Contacts:

rieni.mayasari@gmail.com

Personal mobile number: 62-81-382683777

Ethics

2008-03-14T23:09:00.003+07:00

Important Notices !!!

I am not willing to work for anyone, personal or company dealing with pornographic, illegal drugs, criminal actions, piracies, black market, and any other activities against the law, both Indonesian laws, or Clients' country's law.
I am not accepting to market or promote, any kinds of pirated products, stolen products, black market products, sex products, adult websites, illegal drugs, and any other products which are against the law, both Indonesian laws, or Clients' country's law.
I am not dealing with human exploitation such as human trafficking, sex, and Indonesian labor business.
I will not reply to any inquiries related with MLM, money game, money investment, stock exchange investment, insurance, and all kinds activities. All spams, scams would not be entertained.
I am offering a service business, not to apply the position in your company, therefore I am not willing to submit application letter and curriculum vitae.
As VA, I will maintain the highest ethics and honesty in all dealings with clients, colleagues and the general public.
As VA, I will not take a project which isn’t in my ability. In this case, I will notify clients and if possible, give recommendation to related service provider.
I will hold the strictest of confidence and will not share any information regarding my clients with other parties, or use it for personal gain.
I will highly value each client relationship and will not place one client above another.
I will not take any projects, tasks, duties related with the following matters

Terms & Conditions

2008-03-14T22:58:00.005+07:00

Company verification & inspection agent service fee must be paid upward.
New clients must pay 30% down payment and sign contract agreement before proceeding with jobs.
Service fee exclude all expenses incurred on Clients' behalf, such as; phone calls, courier, gifts, cards or souvenirs purchased for Clients' colleagues, mailings, etc. All expenses shall be informed to Clients and agreed by Clients before charging.
On-time service fee payment are highly accepted.
Both Clients and VA are not tied to each other, both parties may terminate, or discontinue the contract at anytime, with settlement to each other's obligation before.
Local client's payment can be made with T/T , while overseas clients can pay with Paypal, and Western Union
To serve better, I need clients who can appreciate my service and have ability to pay service right on time.
I wouldn't be available to do sales and marketing activities without service fee /and or based on commission scheme only.

When Do You Need a Virtual Assistant ?

2008-03-14T21:41:00.008+07:00

Case 1.

U have steady job, good position at your company, top level executive. Yet, your strong business instinct tells you to start a new business, your own business. One barrier is that you don't have times to visualize your dream as you are very tied up in your current job. While leaving your company seemed to be not the smartest idea at the moment, but you are also eagerly wishing for looking up new opportunity for the future. At this moment, you need someone reliable with affordable cost to help you make a start. Someone where you don't have to provide with office set up, equipments & utilities, someone can help you to identify your new business market, someone who can be your other hand to explore your ideas.

Case 2.

Presentation, deadlines for report and other multiple tasks are coming, while you are working in the middle level management, where your boss will not give you any budget for personal secretary. With so many unfinished tasks, you need someone to help you get through all the hassles once in a week, or even only once in a month to loosen your burden, someone where you can share some of your duties, someone you can trust to take over a part of your jobs.

Case 3.

You are an internet trader. So many 'seemed to good to be true' offers from Indonesia, and you are very eager to check out all the offers and need to find out its authenticities (have heard so many fraud traders' activities in all B2B websites lately). Checking up the companies you are dealing with will cost you much. Spending money for overseas phone calls doesn't seemed to be a smart move. Also, you must consider communication problem before making a phone call, as you are worry the recipient may not speak English fluently, or even don't understand English at all. It would be much better if you had a contact in Indonesia who can verify all the offers, to check out all details for you, to get you more secured in doing business, and to prevent you getting SCAMMED. In this way, you can save your money much.

Case 4.

You are college students really need some specific data for your college tasks, don't know where to look, or don't have times to do all researches as you need also to concentrate on the upcoming examinations. You need someone who can do that for you, someone fast, someone manageable, and someone you can afford to pay.

Case 5.

You are expatriates, living in Jakarta. Just arrived, or have been living for sometimes but still have problems in communications. You think it would be best for you and also your family to have somebody trust able, where you can leave all household management under her control; recruiting driver, housemaid, advising hospital, dentist, or school for your family, and guiding the whole family to understand and get used to Indonesian conditions or traditions.

Case 6.

You live abroad, need to check out something, to buy something, to contact somebody in Indonesia, etc, and you don't have anyone in this country to assist you. I helped some people abroad to buy samples, to help in doing quality control for the products they bought or manufactured and assuring delivery to get right on time.

So many other cases and situation where hiring a VA would be a solution for u.
Basically, always consult every tasks and requirements first before decided to hire a VA for you.

Good luck !

What Is a VIRTUAL ASSISTANT

2008-03-14T19:39:00.003+07:00

A Virtual Assistant (or simply VA), is an independent contractor providing administrative, technical, or sometimes creative assistance to clients--usually to other independent entrepreneurs and solo and small business practices, such as that of a lawyer or realtor. Virtual assistants work from their own office (hence "virtual"), thus making it a fairly popular (and growing) profession. It is estimated that there are about 5,000-8,000 virtual assistants worldwide. Common modes of communication and data delivery include the Internet, File Transfer Protocol (FTP), and fax machine. Although the occupation gives a degree of independence, work is on a contractual basis, and a long-lasting cooperation is standard. Typically 5 years of administrative experience in an office is expected at such positions as executive assistant, secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.
(http://en.wikipedia.org/wiki/Virtual_assistant)

My own definition for a Virtual Assistant is someone who can support you in doing your business activities, doing all secretarial and administrative jobs for you virtually, someone who is not by your side physically but available at the right time.

As we are now living in a very fast paced environment, where quality of work is more important than just quantity, hence, we are demanded to move fast, think fast, get everything done in the quickest way.

Many of business people are sticked in deadly schedules everyday, and so many times, we don't find any chance to do simple things in doing business, such as; calling up customers, sending & replying emails, follow up orders, typing, filling, researching, etc.

Hiring a full time or permanent assistant would be a great option to solve the problems. Yet, not everybody feel comfortable with this idea, or feel not ready to recruit permanent employee for some reasons (office setting up, utilities & equipments, etc).

In this case, hiring a VA could be the best answer. VA doesn't have to be with you all the time, but at the right time.

You can be more concentrate on the big things for your business, while VA can do all the simple things for you.

Get rid out of the hassle, and hire a VA for you now !