Rillara Topical News

Leaving Facebook

Mitch Joel — Thu, 17 May 2012 23:40:52 +0000

Should you pull all of your advertising dollars out of Facebook? On the eve of Facebook's historical initial public offering, automotive manufacturer, GM, made a big public stink about pulling ten million dollars of media spend out of Facebook because...

How to Stalk Your Competitors in 10 Minutes [Marketing Hack]

Amanda Iglesias — Thu, 17 May 2012 20:30:00 +0000

You're a rockstar inbound marketer. You spend your time figuring out how to increase your web traffic, generate more leads, and analyze your marketing analytics so you can keep your competitive edge on the web. Come on, what's more rockstar than that?

There's just one thing getting in between you and inbound marketing dominance -- your competitors. And what you don't know about your competitors may actually be doing more harm to all your hard work than you realize. But what's a marketer to do?

Luckily, in the immortal words of Apple, there's an app for that! It's called the Marketing Grader app, and with it, you only need about ten minutes every week to stay up to date on your competitors. This ensures you're doing the work you need to maintain your stellar online presence and slowly overtake that your competitors. Learn how you can monitor your competitors in just 10 minutes a week with this free marketing web app -- let's get started now by setting it up!

Set Up the App

Go to marketing.grader.com and run a free Marketing Grader report -- it'll be done in a flash!

Once you're in the report, click on the Sign In link on the top, right-hand corner of the application.

If you don't already have a HubSpot account, Register for a free Marketing Grader Account. If you already have a HubSpot account, sign in!

Enter your competitors' websites so the tool can start tracking them. For the sake of this example, we'll pretend we're Dunkin' Donuts, and we want to track Starbucks.

Voila! You've just set up competitive tracking in the free Marketing Grader app! Now, let's learn what to do with the information.

Weekly Check-in (5 Minutes)

Now that you've set up your Marketing Grader app, set aside 5 minutes each week to log in at marketing.grader.com to see how you are faring against your competitors. When you first log in, you will see the Grade History tab. The Grade History tab lets you see how the Marketing Grade for your website and your competitor's website has changed over time. To get really specific feedback, click on the By Metric button, as indicated by the blue arrow in the screenshot below.

When you click on the By Metric button, you'll be able to explore the following metrics Marketing Grader is tracking to get specific ideas for ways to improve:

Indexed Pages - We all know that Indexed Pages can increase your website visitors by up to 55%, so it's no surprise that this is a big metric to keep an eye on for your competitors. You don't want them stealing your traffic, do you?
Linking Domains - Inbound links are the best way to increase your web authority, but the key is breadth of links rather than depth of links. Make sure your inbound links are evenly distributed across a number of domains to get the most impact!
Facebook Fans & Twitter Followers - Sure, social media is a great way to build a community to evangelize your products and service. But the bigger your social media following, the more eyes on your oh-so-valuable content -- that's what we like to call "reach," and it's critical for getting traffic and leads.

All of this nitty gritty analysis is great, but the Marketing Grader report you know and love is still available to you, too. If you want to see that analysis broken down into the three sections that matter to you most -- Top of the Funnel, Middle of the Funnel, and Analytics -- you can always head back to the Reports tab. In case you forgot, the top of the funnel addresses how you bring in traffic, the middle of the funnel addresses how you convert that traffic into qualified leads, and analytics addresses which marketing activities work, and which do not.

Develop an Action Plan (5 Minutes)

So you've set up your Marketing Grader app, you've seen the competitive data -- now what? Now, it's time to craft your plan of attack! Start by asking yourself 2 questions:

1) Where did you underperform against your competitors?

2) What actions can you take to improve your performance in these areas?

Let's use Dunkin' Donuts as an example. Here in New England, there's a pretty big loyalty divide between Dunkin' Donuts and Starbucks -- except on the web. Dunkin' Donuts has a lower overall Marketing Grade and is lagging behind Starbucks when it comes to indexed pages, linking domains, and Facebook fans.

So what would you do if you were Marketing Director of Dunkin' Donuts?

That's right! You would need to beef up your content strategy; I'd get started with more frequent blogging as the most efficient way to solve your problem with indexed pages and linking domains. Think about it -- every new blog post you publish is a brand new page for your website, a brand new opportunity to generate inbound links, and a brand new piece of content that you can feed to your social media followers. Talk about a powerful marketing opportunity! And you'll not only be able to identify this opportunity with the free Marketing Grader app, but track the impact of your efforts in just a few minutes every week.

See? You can handle this! Take your competitors by storm with this new weapon in your arsenal! Now, let's get started...

Have you started tracking your competitors' online performance yet?

Image credit: Gamma Man

How to Make the Most Out of Your Social Media Buttons

howveryheather — Thu, 17 May 2012 20:20:05 +0000

Whether at the top of the home page, the very bottom in the far right corner, or on some other page altogether, it’s virtually impossible to visit a website that doesn’t have a couple of social media buttons secured within it somewhere anymore.

Social Data: The New Driver for Marketing Strategy

Beth Thouin — Thu, 17 May 2012 19:51:44 +0000

Social data is anything and everything collected from social network profiles and behaviors i.e. sharing activity, gender, interests, birthday, etc… And since social media is here to stay, accessing this information has never been more important.

5 Ways Pepsi’s Use of Social Media is Right On

SyneCoreTech — Thu, 17 May 2012 18:52:00 +0000

Pepsi has recognized that the tech-enabled power shift to the consumer has effectively neutralized many traditional forms of outbound, or push, marketing. Today’s savvy consumer wants to be listened to and courted by marketers. They want direct chann...

Social Media Clubhouse Newsletter (5/17/12)

SMCReporter — Thu, 17 May 2012 18:28:30 +0000

MEMBERSHIP PROFILES One way to connect with the Social Media Club community is to complete your profile online to let other members know a little more about you. Upload a photo, add your social network accounts and make sure you choose your Prima...

Be More Social Using Buffer for Social Media

Matt Hamilton — Thu, 17 May 2012 17:50:44 +0000

Using Buffer to schedule social media updates frees time to spend connecting and engaging with your online community. Learn how this tool will help you grow a valuable social following.

Hey Twitter, Where Are Our Free Analytics?

ChristiannaG — Thu, 17 May 2012 17:28:17 +0000

As a community manager, analytics act as our compass, our teacher, our friend. When Facebook increased their insights, at first we all groaned at deciphering the insanely filled excel downloads, but now knowing every detail about our pages leaves us fe...

4 Hurdles to Overcome When Installing Social Login

Beth Thouin — Thu, 17 May 2012 17:04:09 +0000

Social login is increasingly being adopted by developers. The main reasons developers are jumping on this are: an availability of accurate user data from social networks, a reduction in forgotten usernames and passwords, and an increase in user registr...

Seven Ways to Present a 360 Degree View of Your Brand

Guest — Thu, 17 May 2012 17:00:26 +0000

Today’s guest post is written by Heidi Cohen. Today’s multi-platform, device-indifferent, connected world requires 360 degree branding. By increasing the value of the products, companies, and people they represent, brands are an essential element of PR. Whether you’re working with a B2B, B2C, non-profit, or are a solopreneur, the brand must be consistently represented online [...]

The 5 Secrets Of Email Marketing Webinar

Jason Falls — Thu, 17 May 2012 17:00:08 +0000

DJ Waldow and Jason Falls's 5 Secrets of Email Marketing webinar from May 16 introducing their new book The Rebel's Guide To Email Marketing.

20 Things Every Graduating Marketing Student Needs to Know

Anum Hussain — Thu, 17 May 2012 16:30:00 +0000

It's college graduation season! Graduation caps are flying through the air, names are being mispronounced, and awkward questions about future careers are being asked. What's missing? A crash course when it comes to what marketing students actually need to know to enter the real world of marketing.

Unfortunately, featuring your fancy new diploma with the words "B.S. in Marketing" does more for fantastic graduation photos than it does for fantastic post-grad jobs. The sad truth is that most marketing students aren't adequately prepared for the real world.

To all you current and future marketing students, here's a list of 20 things, under the umbrella of five key categories, of what you actually need to know before entering the professional marketing world. The list is a collection of advice from current members of the HubSpot marketing team -- including full-time marketing professionals who have graduated in years past as well as marketing interns who are graduating this year or in the future.

Academics

1. Don't be afraid of numbers.

I can't tell you how many students I've come across who tell me they avoid taking any classes that involve quantitative analysis or statistics. News flash: marketers need statistics. You need to be prepared to analyze everything you do. Don't use the excuse that you plan on being a "social media marketer." I'm on the HubSpot social media team, and I spend every single day looking at and interpreting charts and graphs. You need to be able to look at a spreadsheet of numbers, make the proper calculations, and analyze what they mean. Otherwise, you're wasting a whole lot of time making decisions without proof that they work and/or benefit your business in some way. So pay attention in stats.

2. It's not all about the Four P's and C's of Marketing.

Whether your marketing classes preach the P's or C's of Marketing, it doesn't matter. While they can help introduce you to the core concepts of marketing, the chances of you dealing with a real-world marketing situation by brainstorming how you meet price, product, place, and promotion is unrealistic. You need to be thinking about much more, which will come in later parts of this list.

3. Your classroom doesn't teach you to think on your feet.

Simulate "real-life" scenarios as much as you want, but you won't actually learn to make important decisions in tight time frames until you're managing real dollars, working to uphold a real company's reputation, and investing your energy in real projects. You can't practice it either. You have to be there and do it a few times, and then you'll learn. Use internships as an opportunity to do this, which takes us to our next section.

Experience

4. Having an internship on your resume isn't "impressive."

You had a summer internship at a marketing agency last summer? Great! So did everybody else. The fact that you had an internship is not impressive, it's what you did while you were there that is (or isn't). Students have accepted this false notion that even if you're just answering phones, the fact that you had some big company's name on your resume will get you a job. It might get you in the door for an interview, but if you can't share the benefit you provided to the company, you won't be seen as a valuable resource.

5. Prove your value and capability.

On the topic of using internships to think on your feet, don't be afraid to take initiative either at your first job or internship. Don't just let your boss tell you what to do. I once had a professor ask my class, "How many of you would dare say something against your boss?" I was the only student to raise my hand. If you think your boss is wrong, there's nothing wrong with speaking up -- so long as you do so respectfully and with sound reasoning to back yourself up. You're never going to learn if you just take what people tell you for granted. The same goes for professors. I once started a "marketing war" with one my professors by debating his suggestions. Which one of us was right, no one can say, but the value we both got from discussing our opinions was much greater than knowing who was right.

6. Make the most of your internships.

Okay, so we've already established that it's not just about having an internship; it's what you do there. A subcomponent of having great internship experiences is trying different things. If you're interested in marketing, don't just apply to internships at marketing agencies every summer. Switch it up and test your skills in different marketing environments, such as at a company that executes its marketing in-house. That way, you're staying true to your ultimate goal while also using your talents in different types of environments. Another great thing about this is, you'll learn which type of marketing job you're best suited for.

7. Your laundry list of extracurricular activities doesn't make you an expert.

I get it -- you love being involved in every organization you can possibly be a part of. You think putting it all on your resume will show your great versatility and extensive experience. But all it really does is confuse recruiters. I've heard employers say they get turned off by students who seem too involved because they don't show any one true strength they can bring to the table. Instead of being an expert in one area, they just have their toes dipped in a bunch. Employers are looking for something unique that you can do, not that you have tried everything -- that's what marketing teams are for. If you've participated in a lot of different activities in college, narrow down the few that you can actually say you've learned from, excelled at, and helped you grow.

8. Don't make your skills sound more impressive than they are.

Don't set yourself up for failure. If you make your accomplishments sound better than they actually are, you're setting up high expectations for yourself. And if you fail to meet those expectations, the trust an employer has in you will fade away instantly. You may even get fired, and that's probably worse to explain in future interviews than having no prior job at all.

Marketing

9. Marketing moves fast.

Chances are, whatever your professor taught you your freshman year of college no longer applies. Need an answer to a pressing marketing problem? You won't find it in that years-old textbook. Effective marketing isn't about looking up the answer, it's about creating the answer. For example, social media wasn't taught in a classroom until recently, yet it's been around for years. Nobody taught professional marketers already in the business how to "do social media"; they had to figure it out on their own. That's your future: figuring out marketing. Forever.

10. Marketing isn't about pretty pictures and viral videos.

Effective marketing campaigns focus on creating content that benefits your audience. You can't spend your marketing career creating humorous videos for the sake of bringing attention to your brand. You need to be prepared to think critically and analyze the needs of your target audience. What do they want? What are they confused about? How can you best serve them while serving your business? Answer one of these questions correctly, and your content will naturally become viral.

11. Marketing is not just about branding or awareness -- it's about making money.

Gone are the days of going to the marketing department for happy messages and to Sales for revenue -- today, the two must work together. We keep talking about how everything you do should benefit your company, but haven't said what that benefit is. The benefit is simple: revenue. What is the return on investment of that email send? That tweet? That press release? Each of these efforts should be positioned to represent your company culture, but they need to fit into the sales cycle. They need to have a monetary value.

12. Marketing doesn't have to be evil.

The negative connotation surrounding "marketer," "public relations professional," etc. is pretty pervasive. But that doesn't mean it's okay to live up to those standards. Don't lose your morals and ethics when you graduate -- they need to be omnipresent in your marketing career. And yes, it is possible to create marketing that people actually like.

13. There's more to marketing than big brands and agencies.

Yes, you can work at a marketing agency. And yes, you could work for a big brand like Nissan or Pepsi. But there are SO many more options. What about working in-house at technology company? A small business? A hospital? Just because your professors only talk about the campaigns big brands have executed, doesn't mean those are the only marketing jobs out there.

Personal

14. Don't be afraid to be wrong.

How many times have you said, "I thought that but didn't say anything." Well, if you ever get to that point, it's too late. If you have an idea or opinion on something being discussed, speak up! Experience helps create proper judgment, not ideas. Anyone is capable of thinking of the next big thing; it's just a matter of not being afraid to share it.

15. You are your own best case study.

Prove your skills by marketing yourself. Don't wait for someone else to give you the opportunity. Start a blog about marketing (or something else you're passionate about) and demonstrate your knowledge of the industry, your writing ability, as well as your ability to build an audience online. Invest time in building your social media reach, and leverage LinkedIn to connect with other marketing professionals. Demonstrate your passion for marketing by properly marketing yourself. If you can't market yourself, how will you market for others?

16. Grow thicker skin.

As a marketer, you'll have to deal with complaining customers, social media bashers, unresponsive sales reps, frustrating clients. The list goes on and on... and through it all, you have to bite your tongue and let them feel like they are always right. If you get too emotional over how people treat you, you won't last in the business. Take all negative feedback as constructive criticism, and spin it into something positive.

17. Never burn bridges.

That annoying teacher's pet who never stops talking in class next to you? She may end up being your manager one day. Or your co-worker. Or the woman who gets to decide if a company hires you. You never know where people end up.

18. Network like crazy with everyone.

Yes, you've heard this before. But the important part of networking is doing it with everyone. If you decide you want to work at XX company, don't only find ways to talk to people from XX company. Maybe that random stranger in the corner from Y company will one day be an employee at XX company, and then you'll be bummed you missed the opportunity to tell that person why you rock. Point is, you never know who could end up helping you out the future. Get to know as many people as you can.

Miscellaneous

19. Get Familiar With HTML/CSS

You don't need to be a webmaster, but you do need to understand the basics. What happens when your web designer goes on vacation? What happens when you need to make a quick fix on your website? Or even just need to talk to your web designer? You don't want to sound like a complete doh-doh head. Understand how coding works and be prepared to make little tweaks.

20. Understand the difference between B2B and B2C.

I'm surprised I was never exposed to such basic acronyms at school, but most businesses are classified this way. B2B = business-to-business. B2C = business-to-consumer. Look up the difference; it'll teach you a lot about different forms of marketing, and possibly where you want to work one day.

From the marketing team at HubSpot, we hope you found this list beneficial in planning your marketing career. Cheers to you!

Have any additional tips for 2012's marketing graduates ... and beyond? Is there anything else you wish you'd known before graduating?

Facebook IPO, Instant Millionaires and Employee Turnover

BilalJaffery — Thu, 17 May 2012 16:20:52 +0000

What makes me wonder about is the Post-IPO phase of Facebook. What happens when some of them (with options) are rich enough to retire? What will happen to the human intellectual property when the mega-millionaires don’t have to work any more?

Social Media Makes Cyberbullying More Dangerous

SMCReporter — Thu, 17 May 2012 16:15:00 +0000

The majority of us may never fall victim to cyberbullying but it's still a very real issue facing young adults and parents across the globe. In fact, there are increased reports of adults being targeted by bullies for publishing critical blogs challeng...

Social Media Makes Cyberbullying More Dangerous

SMCReporter — Thu, 17 May 2012 16:15:00 +0000

Some Great Ideas From A Terrific Online Commuity

Richard Millington — Thu, 17 May 2012 16:13:02 +0000

I've enjoyed following Premier Farnell's Element14 community for a while. It's an example of how a great online community can be done. I'm often surprised by how rarely organizations developing their own community fail to use successful examples. Here are...

Social Media Guide to the Olympics Part II: The Golden Rules and Other Practical Guidelines

emoderation — Thu, 17 May 2012 16:11:00 +0000

As a social media marketing professional, do you know the do's and don'ts of the 2012 'Social Olympics'? The eModeration legal team has researched the tricky legalities to bring you Part II of their guide on what is - and crucially ...

Why Your Social Media Efforts Aren’t Working

maddiegrant — Thu, 17 May 2012 15:10:18 +0000

This great slide deck by Olivier Blanchard from FusionMex is chock full of what you need to know about why your social media efforts are stalling.

Google’s New Knowledge Graph Is More Informative Than Social

Devon Glenn — Thu, 17 May 2012 14:59:05 +0000

When Google added a social layer to its search bar, it seemed that the company might have gone too far in using social media to enhance its other products. But the search engine’s newest feature, the Knowledge Graph, will use the connections betw...

The Amazon Prime Phenomenon

Tom Webster — Thu, 17 May 2012 14:49:46 +0000

TweetAt the beginning of this year, Jason Calacanis wrote an article entitled “The Cult of Amazon Prime,” in which he [...]