Edizioni FrancoAngeli - Last issue of RISORSA UOMO (4/2011)

Editoriale

Sat, 15 Feb 2013 8:00:00 GMT

Vincenzo Majer

Fisher and Stafford model of career influences and its validation in Republic of Moldova

Sat, 15 Feb 2013 8:00:00 GMT

Tatiana Covali, Jean-Luc Bernaud
This article examines the relevance of the career influences model proposed by Fisher and Stafford (1999). After a presentation of involved dimensions, a search is conducted on students from the Republic of Moldova. The results, employing the same methodology as for the North American sample, show that the model is partially transferable to the main principles of a culturally different population, who live in countries of Eastern Europe is characterized by a transition economy. Nevertheless, the discussion emphasizes the need to expand and redefine the theme of external influences, whose heuristic value is undeniably in work psychology and career counseling. Mots clés: influence perçue, école, influences culturelles, choix d’orientation, genre.

Workplace situations: the assessment of emotionally un/intelligent reactions

Sat, 15 Feb 2013 8:00:00 GMT

Vanda Lucia Zammuner, Tiziana Lanciano, Marco Casnici, Rosalba Cappellato, Giuseppina Prencipe
Identifying one’s own and others’ emotions, expressing and regulating one’s emotions, and being responsive to others’ emotions, are skills that denote Emotional Intelligence (EI). EI has quickly become an important competence also in the organizational, business and commercial worlds. The present study aimed to explore how people react in a variety of stressful, conflicting work situations. Results showed that both emotional and behavioral reactions are accounted for by a number of dimensions denoting EI skills, with Job involvement, time-in-job, orientation toward work, age and gender accounting for some of the findings. EI skills are thus crucial in the work setting by contributing to define intra- and inter-personal functioning of employees, and their wellbeing.

Psychological interventions to support entrepreneurship of women: Empirical evidence of effectiveness in the Italian context

Sat, 15 Feb 2013 8:00:00 GMT

Annamaria Di Fabio, Letizia Palazzeschi, Francesca Camilli, Antonio Raschi
The present work aims to evaluate the effectiveness of a competence assessment intervention for professional enterprising effected with entrepreneurs of the agriculture and textile craft sectors and carried out within the project Guidance Paths (Percorsi di orientamento), a three-year project supported by the Italian Ministry of Labour and the Social Policy. The study used an experimental group (55 participants) that received a competence assessment intervention and a control group (37 participants). The results showed a decrease in career decision-making difficulties and an increase in career decision- making self-efficacy in the experimental group suggesting the effectiveness of competence assessment for entrepreneurship of women.

Job burnout in healthcare settings and productive organizations: Are call centres the most burn-out?

Sat, 15 Feb 2013 8:00:00 GMT

Laura Petitta, Simona Manno, Anna Concetta Rinaldi
This contribution has investigated job burnout and interpersonal strain by administering a self-report questionnaire to 1032 subjects from healthcare (503) and productive organizations (529), and, within the latter, 159 from a call centre. Two ANOVAs investigated the differences related respectively to the type of organization: (a) healthcare and productive organizations; (b) healthcare, call centres and other productive organizations. Surprisingly, healthcare organizations display lower levels of job burnout and interpersonal strain as compared to the productive organizations. Nevertheless, call centre’ operators, separated by the other productive organizations, displayed higher levels of job burnout and interpersonal strain as compared to employees from other productive organizations, and especially by those from the healthcare settings.

Leader procedural justice, job satisfaction, turnover and organizational citizenship behavior in health care team

Sat, 15 Feb 2013 8:00:00 GMT

Cristina O. Mosso, Beatrice Venturini, Gianni Briante
The study examines the procedural justice role on job satisfaction and turnover in health care team working in care homes. The results confirm that procedural justice is a crucial predictor of organizational behavior. Then, investigating the relationship between the group and the organizational system, there is a strict relationship between procedural justice and organizational citizenship. The results are discussed as sociopsychological processes and organizational management

An in-depth look at organizational justice in an hospital context: Personality traits or emotional intelligence?

Sat, 15 Feb 2013 8:00:00 GMT

This study aims to take an in-depth look at the role of personality traits and emotional intelligence in relation to organizational justice. The Italian version of the Organizational Justice Scale (OJS), the Italian version of the Eysenck Personality Questionnaire Revised Short Form (EPQ-RS) and the Italian version of the Bar-On Emotional Quotient Inventory (Bar-On EQ-i) were administered to 241 nurses. The emotional intelligence dimensions add a significant percentage of incremental variance compared to variances due to personality traits with respect to organizational justice. The results highlight the role of emotional intelligence and its relationship with organizational justice, offering new research and intervention perspectives.

High contact professions: Stress and burnout between work-overload and relationships in a Job Demands - Job Resources model application

Sat, 15 Feb 2013 8:00:00 GMT

Stefano Taddei, Mariella Caria, Bastianina Contena, Eva Venturini
L’attenzione alle componenti interpersonali ha consentito di estendere lo studio del burnout alle professioni caratterizzate dal costante contatto con il cliente. Utilizzando il modello Job Demands (JD) - Job Resources (JR), lo studio intende indagare a) se specifiche JD lavorative e relazionali possano predire esaurimento e depersonalizzazione; b) se JR relative alla vita lavorativa possano predire la realizzazione personale. 350 lavoratori ad alto contatto hanno compilato un questionario composto da a) Maslach Burnout Inventory - General Survey; b) Organizational Check-up System e c) Customer- related Social Stressors scales. I risultati evidenziano la sostanziale predittività delle JD rispetto all’esaurimento emotivo e alla depersonalizzazione e delle JR rispetto alla realizzazione personale, suggerendo interventi specifici per la prevenzione del burnout nelle professioni ad alto contatto. Keywords: burnout, Job Demands-Job Resources Model, job-related stress, emotion work, work overload.

Recensioni e segnalazioni bibliografiche

Sat, 15 Feb 2013 8:00:00 GMT

Notiziario

Sat, 15 Feb 2013 8:00:00 GMT

A cura di Letizia Palazzeschi