http://www.ebizq.net/blogs/connectedweb/ Phil Wainewright blogs about how businesses are using the Web to get better plugged into today's fast-moving, digital economy. en Copyright 2009 Tue, 30 Jun 2009 15:27:19 -0500 http://www.sixapart.com/movabletype/?v=4.21-en http://blogs.law.harvard.edu/tech/rss SaasWeekhttp://feedburner.google.com At its OpenWorld conference two years ago, Oracle president Charles Phillips unexpectedly called me into an impromptu briefing to make sure I fully understood the vendor's stance on SaaS and multi-tenancy. Ever since launching Business Online (now known as Oracle... http://www.ebizq.net/blogs/connectedweb/2009/06/pod-scale_vs_warehouse-scale_c.php http://www.ebizq.net/blogs/connectedweb/2009/06/pod-scale_vs_warehouse-scale_c.php Tue, 30 Jun 2009 15:27:19 -0500 philw Listen to my interview with Michael Custers, VP of marketing at NorthgateArinso, a global human resources (HR) software and services provider. The company was recently named as an early collaborator in SAP's on-demand strategy, for its work in developing an... http://www.ebizq.net/blogs/connectedweb/2009/06/where_saas_meets_bpo.php http://www.ebizq.net/blogs/connectedweb/2009/06/where_saas_meets_bpo.php Fri, 26 Jun 2009 06:40:19 -0500 philw Back in the late nineteenth century, when wealthy residents of big cities started to install telephones in their homes, people were not quite sure what purpose they would solve. Perhaps the Mayor would use them to address the populace on... http://www.ebizq.net/blogs/connectedweb/2009/06/enterprise_20_automating_the_u.php http://www.ebizq.net/blogs/connectedweb/2009/06/enterprise_20_automating_the_u.php Mon, 22 Jun 2009 13:35:38 -0500 philw Listen to my interview with Jerome Ternynck, CEO of MrTed, an on-demand provider of recruitment applications. In this podcast, hear about the vendor's free-of-charge on-demand recruitment application for SMBs and find out why its business model for making money from... http://www.ebizq.net/blogs/connectedweb/2009/06/free_is_the_new_saas.php http://www.ebizq.net/blogs/connectedweb/2009/06/free_is_the_new_saas.php Thu, 18 Jun 2009 15:58:24 -0500 philw A while back, my birthday happened to coincide with a business trip, and in between meetings I found a quiet corridor to take a call from my family. After hanging up, I decided to post something about it on Twitter.... http://www.ebizq.net/blogs/connectedweb/2009/06/theres_a_real_world_out_there.php http://www.ebizq.net/blogs/connectedweb/2009/06/theres_a_real_world_out_there.php Mon, 15 Jun 2009 15:46:32 -0500 philw Listen to my interview with Mike Pilcher, VP of sales and general manager, international, at MarketBright, which helps businesses use the web for more effective marketing. In this podcast, learn how marketing automation can help utilize expensive sales resources more... http://www.ebizq.net/blogs/connectedweb/2009/06/how_your_sales_people_can_alwa.php http://www.ebizq.net/blogs/connectedweb/2009/06/how_your_sales_people_can_alwa.php Thu, 11 Jun 2009 11:19:38 -0500 philw Many people are starting to question whether the purest form of provider-hosted multi-tenancy is really necessary. Some people have even thought that I was questioning it myself, when I reported Intalio's launch a couple of weeks ago of a multi-tenant... http://www.ebizq.net/blogs/connectedweb/2009/06/why_bother_with_multi-tenancy.php http://www.ebizq.net/blogs/connectedweb/2009/06/why_bother_with_multi-tenancy.php Mon, 08 Jun 2009 12:49:06 -0500 philw Listen to my interview with David Vap, VP of products at RightNow Technologies, one of the most established SaaS vendors in the CRM field. In this podcast, learn how automated filtering technology helps organizations monitor social media streams to rapidly... http://www.ebizq.net/blogs/connectedweb/2009/05/helping_brands_engage_with_soc.php http://www.ebizq.net/blogs/connectedweb/2009/05/helping_brands_engage_with_soc.php Fri, 29 May 2009 09:11:50 -0500 philw One of the myths surrounding software as a service is the notion that SaaS makes the CIO redundant. While it's true that businesses replacing on-premise applications with SaaS equivalents will have less in-house infrastructure to maintain, their IT staff still... http://www.ebizq.net/blogs/connectedweb/2009/05/saas_and_cloud_forging_a_new_r.php http://www.ebizq.net/blogs/connectedweb/2009/05/saas_and_cloud_forging_a_new_r.php Tue, 26 May 2009 08:08:35 -0500 philw Listen to my interview with Scott Dorsey, CEO of ExactTarget, an on-demand email and 1-to-1 marketing provider that's just landed a $70 million venture capital funding round. In this podcast, learn what organizations are doing to make sure their digital... http://www.ebizq.net/blogs/connectedweb/2009/05/getting_the_best_out_of_digita.php http://www.ebizq.net/blogs/connectedweb/2009/05/getting_the_best_out_of_digita.php Tue, 19 May 2009 15:58:22 -0500 philw I think there's a danger that, in the rush to embrace the openness and transparency of social media, we may thoughtlessly sacrifice civil liberties that have been painstakingly built up over centuries. I began thinking this earlier this week as... http://www.ebizq.net/blogs/connectedweb/2009/05/social_media_and_civil_liberti.php http://www.ebizq.net/blogs/connectedweb/2009/05/social_media_and_civil_liberti.php Sun, 17 May 2009 17:49:17 -0500 philw Listen to my interview with Ian Smith, CEO of Xceliant, which helps developers build and market applications on the Force.com cloud platform. In this podcast, learn how enterprises are adopting platform-as-a-service as a means of quickly developing situational applications to... http://www.ebizq.net/blogs/connectedweb/2009/05/using_paas_for_rapid_enterpris_1.php http://www.ebizq.net/blogs/connectedweb/2009/05/using_paas_for_rapid_enterpris_1.php Fri, 15 May 2009 11:35:15 -0500 philw One of the barriers to enterprise adoption of SaaS and cloud services in general isn't security or unreliability; it's simply a cultural mismatch in the language that people use. This was brought into sharp relief in a presentation at Glue... http://www.ebizq.net/blogs/connectedweb/2009/05/enterprises_and_the_search_ter.php http://www.ebizq.net/blogs/connectedweb/2009/05/enterprises_and_the_search_ter.php Tue, 12 May 2009 19:03:26 -0500 philw Gartner analyst Michael Maoz blogged yesterday Why your Twitter and Social CRM efforts will fail. It's an insightful post and one that, by coincidence, shares a theme with something I posted yesterday, Hybrid cloud or half-hearted kludge?. Both these posts... http://www.ebizq.net/blogs/connectedweb/2009/05/how_to_fail_with_cloud_saas_an.php http://www.ebizq.net/blogs/connectedweb/2009/05/how_to_fail_with_cloud_saas_an.php Fri, 08 May 2009 09:33:49 -0500 philw Listen to my interview with Rand Schulman, chief marketing officer of sales intelligence provider InsideView. In this podcast, learn how intelligent filtering of content, provided as a service and mashed up with existing CRM applications, contributes to sales efficiency. Listen... http://www.ebizq.net/blogs/connectedweb/2009/05/enhancing_crm_with_content_as.php http://www.ebizq.net/blogs/connectedweb/2009/05/enhancing_crm_with_content_as.php Wed, 06 May 2009 15:00:47 -0500 philw