As a travel consultant you know how long it can take when searching for last seat availability when your client asks.

Waitlists are not always available. And when they are, you’re not allowed to book multiple classes. Plus airlines don’t always send you the open seats, so it’s no wonder you end up spending so much time searching for availability!

The KLeer Red App is the automation app that can do all the hard work for you. KLeer checks live availability for last minute seats, working day and night when airlines release new inventory, to find the right seat for your traveller. When the seat is found it can then be booked automatically in the PNR, and KLeer notifies you of the result.

KLeer takes all the work out of last minute searches, and can be set to run on demand, or at regular intervals, whatever you need.

Visit the Sabre Red App Centre to download the KLeer Red App today. That’s it – crystal KLeer?

Did you know you can now seamlessly process transactions made with Serko Online and Serko Mobile booking tools, using your preferred Sabre Agency Manager mid-office solution?

This NEW capability eliminates the need for you to manually service and scale Serko corporate accounts – because let’s face it – ain’t nobody got time for that!

Not only this, but we know that it will increase your productivity and put you in the fast lane when approaching new Serko corporate accounts.

Bookings made with Serko Online and Serko Mobile automatically appear in Sabre Agency Manager, ensuring they are reported accurately and swiftly fulfilled.

Our continued relationship with Serko is just another example of how we are leveraging our third party partnerships to give you the best in-class, integrated solutions and deliver an automated and touchless process.

To find out more about the new Serko and Sabre Agency Manager integration capabilities get in touch today!

Here are some training tips to help you narrow down your availability response and drill down deeper into the status of each booking class.

1. Are you tired of seeing codeshare flights return in your city pair results?  Did you know that a simple . at the end of an availability string will ensure only true carrier results are returned:

2. Did you know you can now access greater class availability details by making a TJR setting change to your PCC.

W/WLIST‡ON will provide greater clarity on the availability of specific classes on a flight, by confirming their waitlist status. This feature allows you to better understand whether a waitlist is possible or not.

• R – Flight closed – Request Only : the flight can be requested  as “NN”
• L  – Flight closed – Waitlist Open : the flight can be waitlisted as “LL”
• C – Flight closed – Waitlist closed
• 0 – Flight closed – Waitlist unknown

Whether you are looking for a seat upgrade, a lower fare or a better time to fly, the answer is here and it’s KLEER. Our new KLeer red app automatically looks for available seats on flights that are currently sold out. Just put a couple of remarks into a PNR, place it on the KLeer queue and let KLeer do the rest.

You can ask KLeer to look for seats on multiple flights and classes within the same PNR. When KLeer finds a seat you will be notified by email, by queue placing the PNR, or a combination of these.

KLeer will even attempt to book the seat for you unless you ask us not to. Want to find out more?

Just download the app from the Sabre Red App Centre and start a free 7 day trial today! That’s it. Could it be more KLeer?

RoomDeal is a hotel booking application which allows you to shop and book pre-paid hotel rates within the Sabre Red Workspace. Access to all the content you need (including non-GDS properties) in one spot, means you save time searching for hotel content on multiple external portals. And…you can mark up these rates too!

Sabre Agency Manager has an improved download and creation of costing data for RoomDeal bookings. Consultants no longer need to input any costing data for RoomDeal bookings manually, including the mark-up. This means they can focus on servicing the next booking.

Start offering great pre-paid hotel net rates to your travellers knowing that you don’t have to do the hard yards in your mid office system.

To see how this integration can work for you refer to the Help Documentation area of Sabre Agency Manager.

I’m sure you’re familiar with the quote ‘It’s always the small things that matter most’ and it’s true! If you’re thinking of new ways to add more value to your corporate traveller’s bookings, incorporating their transfer arrangement needs could be a great way to add a nice finishing touch.

We partnered with Taxi.co.nz to give you access to over 20 suppliers in 17 New Zealand airports who offer a selection of over 40 services. In November, travel bookers will be able to shop, book and pay for transfers within New Zealand when booked in connection with flight arrangements in Sabre Online.

Here’s why you are going to love this new feature…

• It is easy to use

–      Integrated in existing Sabre Online workflow

–      Nominate flight time and your pickup time will be calculated for you

–      Earn Air New Zealand Airports

–      Driver has your contact and flight details

–      Receive confirmation instantly

• It saves time

–      For travel bookers and consultants by completing the entire booking in the one transaction

–      Touchless for consultants at booking time with Sabre Agency Manager CCCF and auto invoice

• You can set up company controls

–      Prepay at time of reservation; no additional charges to assist with expense management (this is not a control – this can come under ‘easy to use’)

–      Specify allowable credit cards

–      Specify allowable service types

–      Specify (or set)  maximum spend on transfers

• You can book a range of transfers

–      Taxis; general and prestige/executive cars

–      Taxi vans; general and premium

–      Shuttle bus services

–      Bus services

–      Helicopter (Auckland only)

And did we mention that these transfers are fully integrated with Sabre Agency Manager and TripCase, so you travellers have all their trip details in one spot!

To find out more about this new feature in Sabre Online contact us today.

Let’s get straight to the point. Here’s what’s new with TripCase:

1) Frontline agents can now access archived e-tickets and e-invoices in ‘Document Archive’

Agency users who do not have SUBMGR keyword and duty code 9 in their Employee Profile Records (EPRs) will now be able to access the ‘Document Archive’ functionality in TripCase Connect.

Duty code 6 is all you need to log into TripCase Connect and access archived e-tickets and e-invoices.

These documents are available for 13 months following the date of issuance and you can view them by going to the ‘Advanced’ tab and selecting ‘Document Archive’.

The default view of the Document Archive is documents issued from your PCC within the last 7 days. You can filter or view specific documents by using the criteria fields shown on that page.

 2) TripCase is now available in 8 additional languages

TripCase Web and Mobile is now available in the following additional languages:

• Spanish
• Portuguese
• Italian
• French
• Japanese
• Korean
• Simplified Chinese
• Traditional Chinese

3) We’ve redesigned the unregistered Trip Reminder Email

The trip reminder email that is sent to unregistered travellers will be redesigned to provide specific trip information. Check out the release notes to see what this email looks like.

4) Travel Documents have moved location in the Mobile App

Travel documents previously found in a Tripfeed message will move to the Documents tab in the sidebar menu in the TripCase app.

5) DK Level branding in the Agency Contact Template (previously Tripfeed)

The Agency Contact Template (previously known as the Tripfeed) in TripCase Connect is now configurable at the individual DK level or for a DK range. Agencies with different branding details at the DK level for their confirmation emails may now adjust their contact details in the click-to-call message displayed in TripCase Web and Mobile for reservations containing DKs.

For cool pics and more information on the above release please visit Agency eServices

TripCase is now available in 9 languages!

• English
• Japanese
• Korean
• Simplified Chinese
• Traditional Chinese
• Spanish
• French
• Portuguese
• Italian

In addition to travellers accessing their documents in 24 languages, they can now take advantage of the full TripCase offering (including confirmation documents, the web and mobile app) in nine languages.

With TripCase, you can give travellers a single place for all of their trips. You are also able to:

• Keep travellers informed with up-to-date trip details
• Build your brand image with configurable messages
• Give travellers easy access to travel documents
• Empower customers with self-service capabilities

Don’t take our word for it? Here’s the word on the street about TripCase:

If you’re not one of the 110,000 travel agencies using TripCase come and have a chat with us.

Corporate travel in the Asia Pacific region is growing fast with unprecedented demand. A recent study by Sabre revealed a very different client-servicing and content model emerging in the Asia Pacific region, enabled by the latest innovation in corporate travel technology.

Agents in Asia Pacific are now managing more travel for their corporate customers in the region whist achieving tighter cost control and with technology playing the leading role. All without compromising the comfort and happiness of travellers.

The study also unveiled seven emerging trends within the corporate travel management sector.

The seven core themes are:

1. Premium Economy is attracting a loyal corporate following
2. Secondary expenses, including ancillary services, are under tighter control
3. Better pre-trip planning is reducing the risk of ‘off-policy’ booking
4. Mobile itinerary management apps are now mainstream
5. Data analytics will be key to more personalized services
6. With more reliance on agents, a ‘concierge’ model is emerging
7. Technological integration (B2B2C client-servicing) is more important than ever before

Overall the responses from contributors to the Sabre Asia Pacific Corporate Travel Practices Survey was optimistic, presenting a future in which the sector will continue to grow with the need for greater insight, integration and control. Key drivers include new options such as the Premium Economy class and advances in data analytics leading to greater personalisation of travellers’ plans. These are to be presented within managed mobile travel apps aimed at reducing off-policy transactions, whilst reflecting the agent’s increasing obligations in the area of compliance and their duty of care.

Long term, some hope the client servicing model will evolve to become more B2B2C, with seamless technology that integrates with the wider industry. Technology that enables greater efficiency, expansion and innovation within the sector is therefore what the whole community wants and needs.

To download a complimentary copy of the Sabre report, please click here.

With today’s emergence of online solutions you would think that the dependency on a fax machine would be a thing of the distant past. However, like the old Australian PM, many travel managers still know this medium of communication all too well.

Due to hotel policies and internal procedures travel managers find that faxing is the only way that a credit card authorisation can be sent securely. The reason for this ‘old-school’ method of communication is due to credit card compliance policies. A standard fax machine is connected through a traditional telephone line, making the interception of a fax between sending and receiving nearly impossible—and Payment Card Industry (PCI) compliant

Although compliant, sending credit card authorisations via fax is one of the most time consuming processes for travel management companies (TMCs) and corporate travel managers.

The solution

Virtual cards eliminate the need for an agent to manually fax card authorisations to hotels. They provide additional benefits such as fraud reduction, a securer booking process within an agent’s workflow, and an automated process of sending a credit card authorisation.

Furthermore by taking advantage of this solution there is no need to arrange a credit facility or send credit card numbers via fax to suppliers. This means less risk for data entry errors, instant reconciliation – which together provides an enhanced level of security as well as freeing up time for selling—a travel managers paradise.

The bottom line

Virtual payments eliminates the manual process of faxing payment information, cuts costs, decreases compliance risk and makes for a better traveller experience.

Managers around the world are finding that virtual cards are a solution to the time-consuming and vulnerable methods used in the past.

To find out more about Sabre Virtual Payments and how it can assist your business, contact us today!