<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Saleswah CRM</title>
	<atom:link href="https://saleswah.com/feed/" rel="self" type="application/rss+xml" />
	<link>https://saleswah.com</link>
	<description>User customizable Sales and Service CRM software</description>
	<lastBuildDate>Thu, 01 May 2025 12:32:36 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>
	hourly	</sy:updatePeriod>
	<sy:updateFrequency>
	1	</sy:updateFrequency>
	

<image>
	<url>https://saleswah.com/wp-content/uploads/2019/06/fav-icon.png</url>
	<title>Saleswah CRM</title>
	<link>https://saleswah.com</link>
	<width>32</width>
	<height>32</height>
</image> 
	<item>
		<title>Self service customer portal: logging complaints directly</title>
		<link>https://saleswah.com/customer-portal-let-your-customers-log-complaints/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Thu, 01 May 2025 12:15:47 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[customer portal]]></category>
		<category><![CDATA[ticket logging portal]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=23224</guid>

					<description><![CDATA[If you want to give your customers a simple, self-service path to logging service requests, you are in luck. Saleswah CRM just made it possible to let your customers log complaints directly. In fact we now have 2 ways of doing it. Customer portal for directly logging tickets: We just launched the self service portal [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>2-way WhatsApp messaging in CRM to enhance customer service</title>
		<link>https://saleswah.com/2-way-whatsapp-messaging-in-crm-gives-personal-touch/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Mon, 18 Dec 2023 10:09:04 +0000</pubDate>
				<category><![CDATA[Service Notifications]]></category>
		<category><![CDATA[service messaging]]></category>
		<category><![CDATA[WhatsApp messaging]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=23094</guid>

					<description><![CDATA[The most widely used messaging app globally is WhatsApp. Allowing 2-way WhatsApp messaging in CRM helps resolve issues and in a timely way. This is especially true in customer service CRM, both in field service as well as in service centre automation. We had partnered with GupShup Technologies to allow you send out alerts/ notifications [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>Roll out 24/7 customer service faster with Simply C2</title>
		<link>https://saleswah.com/roll-out-24-7-customer-service-faster-with-simply-c2/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Thu, 16 Nov 2023 13:04:50 +0000</pubDate>
				<category><![CDATA[Service CRM]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[field service]]></category>
		<category><![CDATA[field service management]]></category>
		<category><![CDATA[field service management software]]></category>
		<category><![CDATA[service crm]]></category>
		<category><![CDATA[service management]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=23086</guid>

					<description><![CDATA[Simply C2 mobile app helps your customer stay in touch with you at all hours in the language of their choice.]]></description>
		
		
		<enclosure url="https://saleswah.com/wp-content/uploads/2023/11/Simply-C2_Draft-2-Draft2.mp4" length="112632434" type="video/mp4" />

			</item>
		<item>
		<title>Flexible CRM report builder for your sales and service</title>
		<link>https://saleswah.com/report-builder-for-your-sales-and-service-crm/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Tue, 20 Jun 2023 12:57:26 +0000</pubDate>
				<category><![CDATA[Enterprise sales CRM]]></category>
		<category><![CDATA[Service CRM]]></category>
		<category><![CDATA[crm insight]]></category>
		<category><![CDATA[crm report]]></category>
		<category><![CDATA[custom reports]]></category>
		<category><![CDATA[customer insight]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=22815</guid>

					<description><![CDATA[A case for a flexible CRM report builder for creating custom reports When we built Saleswah CRM, first for sales and then for customer service&#8211; field service first and then for managing service centers handling repairs, functionality of our CRM reporting tool has always lagged the richness of the data that we captured. We have [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>You do not need a call center</title>
		<link>https://saleswah.com/simply-c2-call-center-replacement/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Wed, 14 Jun 2023 10:27:36 +0000</pubDate>
				<category><![CDATA[Service CRM]]></category>
		<category><![CDATA[call center]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=23027</guid>

					<description><![CDATA[Simply C2 app as a call center replacement available in 53 countries Just an announcement.The recent version of Simply C2 app is now available in Google Playstore of 150 countries. If you are a manufacturer of products that require after sales service, and selling to one or more of those countries, this is what is [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>App design learnings: how simple should simple be?</title>
		<link>https://saleswah.com/app-design-learnings-for-business/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Mon, 29 May 2023 13:13:55 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[CRM use and adoption]]></category>
		<category><![CDATA[Service CRM]]></category>
		<category><![CDATA[app design UI/UX]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[mobile app design]]></category>
		<category><![CDATA[Mobile CRM]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=22981</guid>

					<description><![CDATA[App design learnings from our experience We are designing for truck drivers. Plumbers. Electricians. Mechanics. In addition to office workers, home-makers. In fact we have no idea who could be the next user for Simply C2. For those who do not know, Simply C2, earlier called Grahak Setu, is an app for customers to log [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>Setting up a customer service management solution in 1 week or less</title>
		<link>https://saleswah.com/customer-service-management-solution-set-up/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Wed, 19 Apr 2023 08:24:35 +0000</pubDate>
				<category><![CDATA[Service CRM]]></category>
		<category><![CDATA[contact center replacement]]></category>
		<category><![CDATA[field service management software]]></category>
		<category><![CDATA[service management]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=22960</guid>

					<description><![CDATA[How much time do you have or wish to invest in creating a customer service management solution? Conventional wisdom A Customer Service Management Solution implementation in your company will involve massive efforts over months involving &#8211; Requirement gathering with a the help of a consultant/ system integrator &#8211; Creating technical specifications for customization &#8211; Implementing [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>Grahak Setu is now &#8220;Simply C2&#8221;</title>
		<link>https://saleswah.com/grahak-setu-is-now-simply-c2/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Sat, 18 Feb 2023 11:37:42 +0000</pubDate>
				<category><![CDATA[Service CRM]]></category>
		<category><![CDATA[complaint app]]></category>
		<category><![CDATA[complaint tracking]]></category>
		<category><![CDATA[grahak setu]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=22966</guid>

					<description><![CDATA[We have now made Grahak Setu available to customers in the Playstore of 150 plus countries around the world. And, along with that, we have renamed it. Grahak Setu is now called Simply C2. Here&#8217;s the link in the playstore where you can download it. Please check that it is available for download in your [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>Track your spare parts usage with ease</title>
		<link>https://saleswah.com/spare-parts-usage/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Sat, 01 Oct 2022 10:20:04 +0000</pubDate>
				<category><![CDATA[Service CRM]]></category>
		<category><![CDATA[parts stock]]></category>
		<category><![CDATA[service management]]></category>
		<category><![CDATA[spare parts]]></category>
		<category><![CDATA[spares]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=22942</guid>

					<description><![CDATA[It costs you time, money and material to run customer service. Spare parts usage is among the first things you need to track. Spare parts are expensive – tracking wrong use or misuse can save you money.&#160; Read more on how to save money using intelligent spares parts management You need to ensure: The right spare [&#8230;]]]></description>
		
		
		
			</item>
		<item>
		<title>10 point framework for flawless service CRM implementation</title>
		<link>https://saleswah.com/framework-for-flawless-service-crm-implementation/</link>
		
		<dc:creator><![CDATA[Anindya Chatterjee]]></dc:creator>
		<pubDate>Wed, 24 Aug 2022 12:53:47 +0000</pubDate>
				<category><![CDATA[Service CRM]]></category>
		<category><![CDATA[field service management software]]></category>
		<category><![CDATA[service CRM implementation]]></category>
		<category><![CDATA[service management]]></category>
		<guid isPermaLink="false">https://saleswah.com/?p=22932</guid>

					<description><![CDATA[Service CRM implementation check-list A service CRM implementation is hard to do. Based on our experience, we put together this checklist. Hopefully this helps in your service CRM implementation. No matter if you are designing a service CRM from the ground up or simply interested in an existing service CRM implementation, follow the framework below. [&#8230;]]]></description>
		
		
		
			</item>
	</channel>
</rss>
