Say that five times fast!

OSHA has ben busy conducting inspections in the last year and also increasing the dollar amount of the penalties they assess. The word is they also are less forgiving in negotiating reductions in penalties. One of their inspections we were notified of that bears significant interest is a sawmill where the total penalty the company was assessed was $293,000. Of that amount, $202,500 was for a handful of violations that the company had been cited for previously and either failed to correct or correct properly. There were a few machine guards removed but the bulk of the penalties were for lack of proper lockout tagout procedures and for NOT conducting audiograms (hearing tests) on workers exposed to noise. To avoid serious penalties for noise exposure not properly dealt with read on.

OSHA reissued their noise standard around 1980 and it became known as the “Hearing Conservation Standard”. The objective is to determine what levels of noise employees are exposed to and then to develop a Hearing Conservation Program around them to train and educate them, provide them with proper types of hearing protection and test their hearing on an annual basis to make sure it is not being affected. The OSHA standard is more comprehensive than this but these are the key points of the standard (law).

A huge point of contention centers around how people get placed into a Hearing Conservation program in the first place. Many companies rely on, in some cases, decades old tests to determine areas where employees are exposed to “too much noise”. Other companies use the provider of their audiometric testing to tell them who needs to be included in the program. Still others just designate areas of their company where it “sounds too loud” as areas where people need to be included in the program. There can be problems with all of these that can get you in a bind with OSHA.

Unless a worker is exposed to the exact same level of noise for a significant part of their work day, it is almost impossible for an untrained person to determine by using a sound level meter how much noise that person is exposed to. For people with varied tasks, who are in and out of different noisy areas during their workday, the only good way to get an accurate assessment of their noise exposure is throughout he use of a noise dosimeter. Here is the basic difference between a sound level meter and a noise dosimeter.

A sound level meter will measure what the noise level is right now, at this moment, in this place. If the person you want to assess moves around, the measurement that the sound level meter takes will go up and down as that person moves from quiet to noisy area and since the meter does not record the measurements it takes (in most cases), when you turn the meter off, there is no data saved. Determining exposure with a sound level meter can be done but it takes a mathemetician with a stop watch and a scientific calculator to get an accurate number. Many people will walk past a worker and take a reading that is over 90 decibels and assume, in many cases incorrectly, that worker to be exposed to enough noise that hey must be included in a Hearing Conservation program.

In almost 40 years of performing noise assessments, I have found that the only consistently reliable method for collecting noise exposure data is a use noise dosimeter worn for as close to a full work shift as possible to get an accurate determination of worker exposure to noise. In addition, the OSHA noise standard (1910.95(d)(1)(ii)) states that “When circumstances such as high worker mobility, significant variations in sound level, or a significant component of impulse noise make area monitoring generally inappropriate, the employer shall use representative personal sampling to comply with the monitoring requirements of this paragraph unless the employer can show that area sampling produces equivalent results (call the matemetician).

Dosimeters cost in excess of $1,000 and more like $1,5000 compared to sound level meters that can be bought for under $500. It takes a full 8 hours to measure one person with one noise dosimeter whereas someone can walk through a plant in a much shorter time with a sound level meter. Clearly it can be a lot less expensive to take noise readings with a sound level meter but unless that person is highly trained at interpreting the data it could be way off. Typically, sound levels miss some people who should be included in a program and significantly overestimate the number of people that need to be included, costing a lot more in the long run to conduct audiograms every year.

In addition, if you can not prove the actual exposure to noise while in your employ and a worker suffers a hearing loss from hunting or racing motorcycles, it is much harder to defend yourself in the face of a workers’ comp claim.

Lastly, the OSHA Hearing Conservation Standard calls for retesting every time there is a change in noise levels due to job assignment or equipment changes that may affect the overall exposure and the only way to accurately measure that is through the use of noise dosimeters. The standard says “Monitoring shall be repeated whenever a change in production, process, equipment or controls increases noise exposure to the extent that: Additional employees may be exposed at or above the action level or the attenuation provided by hearing protectors being used by employees may be rendered inadequate to meet the requirements of the standard”.

The point is, companies are required to determine who is exposed to noise above 85 dBa averaged over their workday, include them in a proper Hearing Conservation program which includes, among many other things, accurate exposure monitoring, conducted to determine who must participate in the program and that testing needs to be conducted regularly when conditions have changed (one Appendix to the standard suggests yearly or every other year) to determine who else needs to be included in the program and who also may be removed.

One news release reported a penalty of $233,500 against a Long Island, New York retailer for blocked exits and other exit hazards. The company had been cited for similar violations at other retail locations in 2006 and 2007 hence the increased severity of the penalty for these repeated violations.

The obvious hazard here is the lack of accessible exits in the case of an emergency and this was the cause of the 146 fatalities in the infamous Triangle Shirtwaist Fire in New York City in 1911. There have been other such fire related tragedies since.

There have been numerous penalties issued for inspections in the last several months that are well in excess of $100,000 and are indicative of what appears to be an increasing use of significant penalties to get employers to pay more attention to the requirements of OSHA. Many of the penalties are for issues that were cited and never fixed. One noteworthy lumber company on OSHA’s web site was penalized almost $300,000 for repeated violations including noise exposure and lockout tagout violations that were never corrected. This is one of the largest penalties I have seen in almost 40 years for this type of violation and is a strong indication of OSHA’s intent to be taken seriously.

We recently had meetings of the Boards that run our two self insurance groups and they represent about 275 New Hampshire companies. Many of the Board members noted that they have hired in the last 60 days, one company increasing their staff by over 10%. Several of the companies noted that the fourth quarter of 2009 was better than forecast and a few even noted that their 4th quarter was better than normal. One Board member reported they have been doing a lot of recent training for the sales reps that sell their product at retail and have been swamped by the number of new requests for quotes that have come in just in the last three weeks and he said his office staff can barely keep up.

One company we visited just before the New Year said their business had dropped by over 50% in October of 2008 and another 50% in November of 2009 causing significant downsizing. At the time of our visit, they were just about back to full employment.

Perhaps the best news comes from an Employment Agency we work with who employed 50 in November of 2009, now has 150 and is working seven days a week to keep up! They are seeing that increase across the board.

We are actually starting to hear more good than bad on the employment front and that will hopefully continue into 2010.

Workforce Wellness to host HRA, HSA, & Employee Wellness Seminar:
Understanding Employee Health Options

(Concord, New Hampshire) – Workforce Wellness, a Scott Lawson Company, is pleased to announce that it will be hosting a complimentary seminar entitled: HRA, HSA, & Employee Wellness: Understanding Employee Health Options at The Scott Lawson Companies’ headquarters in Concord, New Hampshire on Thursday, February 18, 2010 at 9:00am.

William Bald of Melcher & Prescott and Jennessa Bissonnette of Workforce Wellness will discuss how Health Reimbursement Accounts (HRA) and Health Savings Accounts (HSA) work, what makes them different, and how an employee wellness program can benefit your workplace. This presentation is free for all attendees courtesy of The Scott Lawson Companies, and a complimentary breakfast will also be provided.

To reserve your space today, contact Jennessa Bissonnette at jbissonnette@slgl.com or call (603) 228-0500 no later than February 12, 2010.

Scott Lawson, President of The Scott Lawson Companies, states: “This seminar will be extremely helpful in identifying how wellness programs directly affect a business’ bottom line. Workforce Wellness is dedicated to helping New Hampshire businesses determine wellness goals for their employees to achieve a healthier way of life.”

About The Scott Lawson Companies
The Scott Lawson Group, Ltd. (SLGL), Comp-SIGMA Ltd., and Workforce Wellness LLC are subsidiaries of The Scott Lawson Companies. The Scott Lawson Group, Ltd. is one of the leading worker health and safety, and laboratory services firms in New England; Comp-SIGMA Ltd. is a third party administrator for workers’ compensation; and Workforce Wellness LLC provides on-site wellness programs and health risk assessments that work to improve the health of employees and lower the cost of group health insurance.

Located in Concord, New Hampshire, The Scott Lawson Companies were founded by Scott Lawson in 1978 and have served nearly 5,000 customers nationwide. For more information, call 603-228-3610 or visit www.slgl.com.

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Workforce Wellness, a Scott Lawson Company, Hosts Third Annual Breakfast of Chanpions

(Concord, New Hampshire) – Workforce Wellness, a Scott Lawson Company, is pleased to announce that it will host its 3rd Annual Breakfast of Champions to honor Wellness Program participants who made considerable lifestyle changes to improve their overall health in 2009. The Wellness Champions are nominated by their peers and will be acknowledged at their place of employment and at the 3rd Annual Breakfast of Champions, which will be held at The Scott Lawson Companies’ headquarters in Concord, NH on February 5, 2010 at 8:00am.

A total of 20 Wellness Program participants were selected as Wellness Champions for 2009. Noteworthy Wellness Champions include: David Ellison of Fitzwilliam, who lost 40 pounds and lowered his cholesterol; Judy Bernier of Jaffrey, Chris Garland of Acton, Emily Savoie of Nashua, and Debra Epling of Rochester, who all quit smoking; and Norm Fletcher of Manchester, who has recently completed a marathon.

Scott Lawson, President of The Scott Lawson Companies, states: “We are very proud of all our Wellness Program participants, and are particularly pleased to have the opportunity to honor these extraordinary Wellness Champions at our 3rd Annual Breakfast of Champions celebration. These individuals have shown remarkable commitment to improving their overall wellness, and we commend them for their hard work and dedication in achieving a healthier way of life.”

About The Scott Lawson Companies
The Scott Lawson Group, Ltd. (SLGL), Comp-SIGMA Ltd., and Workforce Wellness LLC are subsidiaries of The Scott Lawson Companies. The Scott Lawson Group, Ltd. is one of the leading worker health and safety, and laboratory services firms in New England; Comp-SIGMA Ltd. is a third party administrator for workers’ compensation; and Workforce Wellness LLC provides on-site wellness programs and health risk assessments that work to improve the health of employees and lower the cost of group health insurance.

Located in Concord, New Hampshire, The Scott Lawson Companies were founded by Scott Lawson in 1978 and have served nearly 5,000 customers nationwide. For more information, call 603-228-3610 or visit www.slgl.com.
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It has really always been “too late” to avoid a compliance issue once OSHA knocks on your door and issues a citation. Now, the downside to an OSHA citation is more severe, and less likely to be negotiated the other way. We’ve always been advocates of “mock” OSHA inspections/audits, and this article clearly describes their use and subsequent benefit in the currently climate. What the article doesn’t so much mention however is the bottom line cost impact of performing a mock inspection to avoid a citation. It’s simple: Mock inspections are cheap; OSHA inspections are expensive, and regardless of which one you perform, you’ve got to fix whatever problems are found anyway.

In today’s economy, I’d rather incur the costs I can control, in order to avoid the ones that I can’t…

Workforce Wellness, a Scott Lawson Company, offers
First Aid and CPR Class at Affordable Price

(Concord, New Hampshire) – Workforce Wellness, a subsidiary of The Scott Lawson Companies, is pleased to offer an affordable First Aid and CPR class to local businesses. Workforce Wellness is offering a rate of $50 per person at the Scott Lawson Companies’ headquarters on August 19th, 2009 from 8:00am -5:00pm.

First Aid and CPR classes are also being offered at a summer discount onsite for groups of eight or more with discounted instructor fees and rates that are subject to class size and travel distance. Workforce Wellness is also offering discount opportunities on AED equipment and training.

Scott Lawson, President of The Scott Lawson Companies, states: “We view this as a great opportunity to offer affordable and effective First Aid and CPR training programs to benefit local businesses and ultimately the entire community.”

About Workforce Wellness
Workforce Wellness provides on-site wellness programs and health risk assessments that work to improve the health of employees and lower the cost of group health insurance.

About The Scott Lawson Companies
The Scott Lawson Group, Ltd. (SLGL), Comp-SIGMA Ltd., and Workforce Wellness LLC are subsidiaries of The Scott Lawson Companies. The Scott Lawson Group, Ltd. is one of the leading worker health and safety, and laboratory services firms in New England; Comp-SIGMA Ltd. is a third party administrator for workers’ compensation; and Workforce Wellness LLC provides on-site wellness programs and health risk assessments that work to improve the health of employees and lower the cost of group health insurance.

Located in Concord, New Hampshire, The Scott Lawson Companies were founded by Scott Lawson in 1978 and have served nearly 5,000 customers nationwide. For more information, call 603-228-3610 or visit www.slgl.com.

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Workforce Wellness, a Scott Lawson Company
Sponsors Gold Medal Recipient Judy Caron

(Concord, New Hampshire) – Judy Caron, 61, of Concord won the gold medal in her age group at the Mount Washington Auto Road Bicycle Hillclimb, known as the toughest hillclimb in the world. Ms. Caron was sponsored by Workforce Wellness, a Scott Lawson Company.

With this victory, she has clinched the age group championship in the Bike Up the Mountain Points Series (BUMPS) consisting of eight hillclimb races across New England and New York.

“Ms. Caron’s achievements are remarkable. She is a dedicated and determined individual who seeks to live life to the fullest. We couldn’t be happier for her,” stated Scott Lawson, President of The Scott Lawson Companies.

About The Scott Lawson Companies
The Scott Lawson Group, Ltd. (SLGL), Comp-SIGMA Ltd., and Workforce Wellness LLC are subsidiaries of The Scott Lawson Companies. The Scott Lawson Group, Ltd. is one of the leading worker health and safety, and laboratory services firms in New England; Comp-SIGMA Ltd. is a third party administrator for workers’ compensation; and Workforce Wellness LLC provides on-site wellness programs and health risk assessments that work to improve the health of employees and lower the cost of group health insurance.

Located in Concord, New Hampshire, The Scott Lawson Companies were founded by Scott Lawson in 1978 and have served nearly 5,000 customers nationwide. For more information, call 603-228-3610 or visit www.slgl.com.

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Jennessa Bissonnette joins Workforce Wellness, a subsidiary of The Scott Lawson Companies, in the Client Services Department

(Concord, New Hampshire) – Workforce Wellness, a subsidiary of The Scott Lawson Companies, is pleased to announce that Jennessa Bissonnette has joined Workforce Wellness in the Client Services department.

Jennessa brings over 13 years of experience in client relations, training, and marketing to her role with Workforce Wellness. Her primary focus is to support the employee wellness goals of NH businesses. Her extensive marketing and client services background includes customer relations, client communications, training, technical support, project management, and event planning.

Jennessa has also served on the NH Higher Education Assistance Foundation as a dedicated school liaison and team lead. She has worked for Cigna Healthcare as a Quality Assurance Analyst, Claim Processor, and Customer Service Representative. Jennessa graduated in 2008 from Franklin Pierce University with a degree in Marketing and is currently enrolled at Southern New Hampshire University. Jennessa is a member of the Human Resources Association of Greater Concord.

Stephanie Ceccherini, Wellness Coordinator for Workforce Wellness, states: “We are very pleased to have Jennessa as the newest addition to our wellness team. She is knowledgeable and dedicated in the areas of wellness and client relations, making her a valuable asset as we continuously work to provide the highest level of service to all of our clients.”

About Workforce Wellness
Workforce Wellness provides on-site wellness programs and health risk assessments that work to improve the health of employees and lower the cost of group health insurance.

About The Scott Lawson Companies
The Scott Lawson Group, Ltd. (SLGL), Comp-SIGMA Ltd., and Workforce Wellness LLC are subsidiaries of The Scott Lawson Companies. SLGL is one of the leading worker health and safety and laboratory services firms in New England; Comp-SIGMA Ltd. is a third party administrator for workers’ comp; and Workforce Wellness LLC provides on-site wellness programs and health risk assessments that work to improve the health of employees and lower the cost of group health insurance.

Located in Concord, New Hampshire, The Scott Lawson Companies were founded by Scott Lawson in 1978 and have served nearly 5,000 customers nationwide. For more information, call 603-228-3610 or visit www.slgl.com.

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Mark makes mention of the “60% of costs these days are medical” issue, which represents a nationwide shift from almost the exact opposite (indemnity near 60% of total cost) a few decades ago. Wrapped up in this statistic somewhere is the actual cost differential from state to state. For instance, NH averages about 73% of claims costs in the medical category, while the average for the rest of New England is only around 49 (Data: NCCI NH State Advisory Forum 2009)

What this disparity means is that what TPAs may be used to in other parts of the country, or even right in our back yard isn’t what they would see here in NH. Mark does allude to the need for your TPA of choice to be familiar with the climate. I don’t think you can overemphasize this point enough when selecting a TPA here in NH.