SearchCIO.com.au Analysis & Commentary

Justifying ITSM investment in tough times

Sun, 05 Jul 2009 23:57:36 +0000

ITIL and ITSM projects can seem like low priorities in a downturn, but the rigour these standards offer are too important to ignore.

PODCAST: Lean business process managegment

Fri, 03 Jul 2009 00:11:01 +0000

Business Process Management (BPM) tools are effective. But who can afford them right now? Lean BPM is the answer as we explain in this podcast with Forrester Analyst Clay Richardson.

CIOs can sell security spending by explaining likely results

Thu, 02 Jul 2009 00:13:27 +0000

CIOs should define key risk indicators and show how security spending changed their status, says Gartner.

Cloud computing over-hyped: Cisco

Wed, 01 Jul 2009 02:20:36 +0000

Cisco's Chief Technology Officer has said that cloud computing is over-hyped, largely because security, reliability and control over cloud systems are yet to be sorted out.

How to run your outsourcer

Wed, 01 Jul 2009 00:58:31 +0000

Using governance models to negotiate and oversee your outsourcing contracts can make a big difference to your suppliers' performance.

Interview: Google's cloud computing strategy

Mon, 29 Jun 2009 23:58:38 +0000

Google's Mike Repass explains the company's cloud computing strategy, outlining what the company's App Engine offers developers and IT decision makers.

COMMENTARY: Site-specific browsers open new windows of opportunity

Mon, 29 Jun 2009 02:40:42 +0000

Browsers can now create “applications” with the potential to ease desktop administration duties. Includes video of site-specific browsers at work.

A CIO shares experiences with project and portfolio management

Mon, 29 Jun 2009 00:08:37 +0000

Our CIO columnist The Real Niel confides that everything he learned about IT governance and PPM he learned by failing. The good news: He finally figured out what works.

How Six Sigma helps IT

Fri, 26 Jun 2009 00:23:28 +0000

How can the Six Sigma methodology help CIOs? We explain how IT can benefit from this service-driven methodology.

BOOK EXTRACT: How to win repeat business from customers

Thu, 25 Jun 2009 01:47:41 +0000

CIOs can help their organisations to improve customer loyalty by simplifying systems and processes, as you'll learn in this chapter from James Champy's Inspire! Why Customers Come Back.

Burton Group on what Oracle will do to Sun and what it means to users

Wed, 24 Jun 2009 23:34:36 +0000

With Oracle's acquisition of Sun imminent, Sun users are surely asking what the software company plans to do with its new toys. Burton Group Analyst Richard Jones explores scenarios and offers advice on how users can respond to changes.

COMMENTARY: Windows 7 looks interesting, worthy, but not immediately compelling

Wed, 24 Jun 2009 02:19:18 +0000

Windows 7 has many worthy new features, but CIOs will need more reasons to deploy the new OS than the relatively minor upgrades from Vista.

Data modeling - and essential practice for business intelligence success

Mon, 22 Jun 2009 23:11:32 +0000

This podcast explains data modeling, a practice that lays the ground for successful business intelligence implementations.

Business intelligence boosts ambulance operations

Mon, 22 Jun 2009 23:08:46 +0000

The CEO of St John Ambulance explains how business intelligence is helping the organisation to improve its financial and medical performance

Assessing the risks posed by Twitter

Sun, 21 Jun 2009 23:04:29 +0000

The surging popularity of social networking service Twitter creates new risks for CIOs to consider.

How to plan a virtualisation implementation

Fri, 19 Jun 2009 00:21:27 +0000

Learn about the special requirements of a virtualisation implementation and how CIOs can direct these projects to achieve success.

Forrester's advice on how to manage governance, risk and compliance projects

Thu, 18 Jun 2009 00:23:02 +0000

Chris McClean of Forrester Research shares his tips on how to manage software projects aimed at improving governance, risk and compliance.

Who is leading your business continuity effort, and what metrics are you using to track their performance?

Tue, 16 Jun 2009 23:36:00 +0000

CIOs need to make sure they have the right person leading their business continuity effort, then use the right metrics to ensure their work is on track.

What to look for in a cloud computing SLA

Mon, 15 Jun 2009 23:54:01 +0000

CIOs considering cloud computing need to ask many questions to ensure servic level agreements contain the right terms. We spell out the details to look for in this piece.

Don't give up on the mainframe in your data centre

Mon, 15 Jun 2009 00:50:30 +0000

Mainframes still have a place in many data centres, especially service-oriented data centres. We list 10 reasons the mainframe can still be a great buy in these environments.