SearchVoIP.com.au Analysis & Commentary

Selecting the right vendor requires more than UC feature checklist

Thu, 09 Jul 2009 23:19:20 +0000

Selecting a UC vendor can't be reduced to a simple UC features/price checklist, but strategies exist to get the most out of UC equipment choices while fulfilling user needs.

Outsourcing unified comms management - the pros and cons

Mon, 06 Jul 2009 00:52:18 +0000

Paying someone to do grunt work is one of the more satisfying aspects of running a business. And for some small and medium businesses, outsourcing is the best way to deal with managing a UC deployment, reports Andrew Collins.

Web 2.0 enterprise tools are appearing, but the ROI must lead the way

Thu, 02 Jul 2009 23:49:46 +0000

Already hooked on Web 2.0, enterprise workers are seeing the benefits of professional social networking and other collaborative technology, but the true value remains elusive.

Austrade stages "virtual" trade mission

Thu, 02 Jul 2009 02:41:11 +0000

The Australian Trade Commission (Austrade) has used videoconferencing to stage a virtual trade mission for wine exporters.

Dell working on mobile internet device

Wed, 01 Jul 2009 02:17:06 +0000

Dell is reportedly plannig to shake up the market for mobile interent devices.

Podcast: Enterprise IM security and social networking security

Fri, 26 Jun 2009 00:08:02 +0000

With the rise of social networking and other forms of communication such as enterprise-level instant messaging (IM), security problems like malware, viruses and data leakage can harm any enterprise network. In this podcast, our expert discusses best practices for ensuring safe enterprise IM practices and social networking security.

Nortel voice customers are the vendor's only enterprise asset

Wed, 24 Jun 2009 23:35:01 +0000

Nortel Enterprise Solutions might be an acquisition target for Avaya, Siemens and even Alcatel-Lucent. But potential buyers will have to act fast to get any real value from the investment. The biggest asset the division has is Nortel's voice and unified communications customers, and those customers won't stick around for much longer.

Nortel sells two divisions, reveals plan to offload other assets

Mon, 22 Jun 2009 23:20:54 +0000

Nortel has sold its CDMA and LTE wireless division to Nokia Siemens Networks and announced it will sell of its other assets.

How to introduce the iPhone 3G S to your organisation

Thu, 18 Jun 2009 23:25:23 +0000

iPhones are wonderful devices, but create many challenges for IT pros. Here's how you can adopt the iPhone without undue pain.

Will a move to VoIP mean change management for users?

Tue, 09 Jun 2009 23:50:34 +0000

Will a move to VOIP bring big changes for your users?

Google Wave, Cisco WebEx fill demand for hosted unified communications

Thu, 04 Jun 2009 23:50:34 +0000

Google Wave is seizing hosted unified communications market share, but it's facing entrenched enterprise favorites like Cisco WebEx. What the Mountain View marvel is offering in Wave, however, might just be revolutionary enough to change some minds.

What is the biggest hurdle in an efficient IP telephony migration?

Thu, 04 Jun 2009 01:44:33 +0000

Learn about the biggest hurdles in an efficient IP telephony migration, including integrating the IP PBX with the existing network.

What applications or processes are best to enable with unified communications (UC) functionality?

Wed, 03 Jun 2009 00:27:16 +0000

Learn about which applications and processes are best to enable with UC functionality.

How can I measure the effectiveness of implementing CEBPs into my enterprise?

Mon, 01 Jun 2009 23:40:07 +0000

Learn about measuring the effectiveness of implementing communication-enabled business processes (CEBPs) into your enterprise.

What are communication-enabled business processes?

Sun, 31 May 2009 23:41:10 +0000

What are communication-enabled business processes (CEBPs) and their close cousins, communication-enabled business applications (CEBAs)?

Unified communications improves productivity, lowers costs

Sun, 31 May 2009 23:52:21 +0000

Embedding UC into business applications is now more commonplace and affordable. Enterprises need to weigh the benefits of embedded instant messaging, calling, and more when planning strategic initiatives.

How to use echo cancellers for a VoIP-enabled network

Fri, 29 May 2009 00:24:47 +0000

Learn how to cope with echo when in a VoIP-enabled network, as well as using a VoIP canceller.

Avaya's place in the unified comms market

Wed, 27 May 2009 00:28:14 +0000

Avaya's Aura has the potential to change the unified communications market. In this piece, we assess the vendor's relevance to users.

Unifed Comms helps Gizmo to grow

Mon, 25 May 2009 00:03:08 +0000

Technical support provider Gizmo has adopted a new unified communications system to power its contact centre and general operations.

IBM, Avaya deals signal IP telephony quality control's coming of age

Fri, 22 May 2009 00:03:03 +0000

IP telephony vendors, in a race to prove that their quality excels, are enlisting new allies.