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What is the difference between a proxy server and B2BUA when it comes to SIP? How can I decide which one I should go for?

Sun, 08 Nov 2009 23:01:52 +0000

Learn about the differences between a proxy server and a B2BUA, when it comes to SIP, and how to decide which is the right choice for you.

Unified communications infrastructure virtualization now a reality

Thu, 05 Nov 2009 22:24:31 +0000

Unified communications vendors are starting to introduce unified communications (UC) infrastructure that can be deployed via server virtualization, reducing capital outlays and management overhead for enterprises with limited resources.

How can MPLS help in VoIP implementation between a parent company and its branch offices?

Wed, 04 Nov 2009 22:13:51 +0000

Find out how MPLS helps in VoIP implementation between a parent company and its branch offices.

Calculating high definition voice ROI is simple: just listen to a call

Sun, 01 Nov 2009 22:38:34 +0000

As high-definition phones become more prevalent in the catalogs of enterprise phone manufacturers, HD voice adoption is becoming inevitable. Enterprises are quickly hearing the value, and the prices are coming down, too.

Presence protocols and best practices

Mon, 26 Oct 2009 22:33:27 +0000

Managing an anywhere office and handling the millennial generation can be a difficult task, especially when trying to decide on presence protocols. Find out how the IT department can create guidelines and rules to maintain presence protocols.

Presence and the anywhere office in a UC strategy

Mon, 26 Oct 2009 22:33:00 +0000

With virtual workplaces and anywhere offices becoming more common, presence has become increasingly important as part of a unified communications (UC) strategy. Find out how presence benefits the distributed workplace, including teleworkers, road warriors and more.

Business Fitness (im)proves its business with webinars

Mon, 26 Oct 2009 09:42:00 +0000

Business improvement consultancy Business Fitness has improved its sales presentations and processes with webinars and hosted meetings.

Primer: Presence technology in unified communications

Sun, 25 Oct 2009 09:00:20 +0000

Presence technology is an integral part of any unified communications and collaboration strategy within an enterprise or company. Learn how presence works and how it can be used to make employees more productive.

Using SIP to link VoIP islands

Thu, 22 Oct 2009 23:31:21 +0000

We continue our series on linking VoIP islands with a look at how SIP can help you to connect diverse VoIP systems.

VoIP islands 101: How did we get here?

Tue, 20 Oct 2009 23:03:03 +0000

To connect and leverage VoIP islands, one must first understand them. In this tip, you will find out what VoIP islands are, how they came into being, and the implications for enterprise networks that have them.

Perth Hospital unifies voice

Sun, 18 Oct 2009 23:28:53 +0000

Perth’s Hollywood Private Hospital has deployed a new voice platform that allows it to retain existing phones and offers an easy upgrade to unified communications.

Presence, IM power mobile UC with or without fixed mobile convergence

Thu, 15 Oct 2009 22:18:24 +0000

Presence and instant messaging are just as -- if not more -- critical to mobile unified communications (UC) than Voice over Wi-Fi, regardless of whether an enterprise deploys a dual-mode fixed mobile convergence (FMC) product. FMC can keep roaming and international charges at bay, but only if it's clear to everyone the caller is using a wireless network. Adding presence and instant messaging (IM) systems to smartphones can ensure employee communication is not just frugal, but also more effective.

Avaya virtualizes Aura with Xen

Tue, 13 Oct 2009 22:26:08 +0000

Some virtualization pros laud Avaya's embrace of virtualization support in its unified communications server. But skeptics say the Xen-based platform is a nonstarter without VMware support.

OCS integration with Cisco VoIP brings fast unified communications ROI

Thu, 08 Oct 2009 22:45:54 +0000

Modec, an oil field services company, discovered that integrating Microsoft OCS with Cisco's Unified Communications Manager delivered unexpected benefits. By answering phone calls on the computer desktop, engineers were able to take the calls without losing their place in complicated engineering drawings.

Cisco-Tandberg deal could create conflict inside IT organizations

Mon, 05 Oct 2009 23:26:22 +0000

Cisco decided Telepresence wasn't enough of an enterprise video strategy. So it bought Tandberg. Now it has desktop video, video conferencing and the very high-end telepresence experience. Enterprise video's two buying constituencies, the telepresence-loving executives and the video conferencing IT all-stars, will differ over whom to buy from and what to buy, now that Cisco has bought Tandberg and competes directly with Polycom.

Enterprise video gains usage but must be used wisely to be effective

Fri, 02 Oct 2009 00:32:18 +0000

Enterprise video is seeing wider use in more interactive and practical applications, such as video conferencing systems, telepresence and corporate training videos.

Intranet strategy with collaboration products ensures fresh content

Tue, 29 Sep 2009 00:00:34 +0000

Building an intranet to house static content, such as an employee directory and benefits forms, can make a portal as dated as a brochure. Making unified communications (UC) tools such as collaboration applications, wikis and micro-blogs part of an intranet strategy helps portals evolve with employee needs.

BOOK EXTRACT: Android for mobile application development

Fri, 25 Sep 2009 00:04:09 +0000

Introducing Android, Chapter 1, from 'Android Wireless Application Development,' explores the benefits this open source platform brings to mobile application development.

How do I know if hosted UC services are for me?

Thu, 24 Sep 2009 00:03:35 +0000

Learn about hosted UC services and whether or not they're for you.

Google Wave: A sea change for business collaboration, communication?

Tue, 22 Sep 2009 23:03:20 +0000

Businesses are getting caught up in the Google Wave, contemplating how such mashup collaboration technologies stand to change the way they operate internally and do business.