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    The holiday hustle is in full effect - as we make mad dashes to finish up all of our holiday prep work and get ready for the influx of family, friends, and merriment - we also enjoy a little retail therapy!

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    We’re happy to celebrate the season with an epic shopping extravaganza! Sixty of Second Life’s Merchants with some of the most popular brands in Second Life have set up shop across three Regions  -  Golden, Gilded and Halcyon - each providing a FREE gift and some major discounts on their top-selling items! From now through January 1st, 2018 - drop by our Shop & Hop event inworld and take advantage of these incredible steals.

    Several of our Merchants have extended their sales to their Marketplace stores - so be sure to check there as well for some additional deals and steals!

    Shop & Hop Participating Merchants:

    !APHORISM! / !Rebel Hope Designs / .{PSYCHO:Byts}. / .TeaBunny. / [ JUSTICE ] / [ west end ] / /*KC|Couture* / *YS&YS* / #adored / ~Tableau Vivant~ / ADRIATIC line / alaskametro<3 / alme. / amara beauty / Apple May / AZ Emporium / bella moda / Blueberry / by Crash / Cae / Canimal / Cheeky Pea / ChiC buildings - surrounds - prefabs - decor props and poses / CONSTRUCT / Contraption / Dictatorshop / Dynamic Evolutions / e l i a v a h ~ / E.V.E / Envious / etham / eXxEsS Hair / Fancy Decor / Grimes Central Design (GCD MESH) / Heart Trees Flowers Plants / hello dave / Hucci / ISON / Lapointe Bastchild / Lemon Chilliz / Lune Bleue / MadPea / Maven Homes / Maxi Gossamer / MOCO HOMES Emporium / Musa / Nani / Never Totally Dead … / New CHEZ MOI Furnitures / NOX. & Third Eye. / PATRON / Petit Chat / Potomac Signature Homes / ROC / Sweet Thing / The Forge & EZ / The Mesh Shop / Vanity Hair / www.studio-skye.com / zed designz / Zibska

    Merchants Participating on the Marketplace Shop & Hop:

    !APHORISM! / !Rebel Hope Designs / .TeaBunny. / [ JUSTICE ] / *KC|Couture* / *YS &YS* - YourSkin & YourShape / #adored / ADRIATIC line / alaskametro<3 / alme. / amara beauty & Zoul Creations / AZ Emporium / Bella Moda / by Crash / Cae / Canimal / Cheeky Pea / CHEZ MOI FURNITURES / ChiC buildings / CONSTRUCT / Dictatorshop / Dynamic Evolution Industries / E.V.E / Envious / Grimes Central Design / Heart Trees Flowers Plants / Hello Dave / Hucci / ISON / Lemon Chilliz / Lune~Bleue / MadPea / Maven Homes / Maxi Gossamer / MOCO HOMES Emporium / Never Totally Dead… / Petit Chat / Potomac Signature Homes / ROC / Studio Skye / Sweet Thing. / The Mesh Shop / Vanity Hair / Zibska / [ west end ] / ::ZED:: Designz for Men

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    Second Life Pic of the day is "The Phantom of the Opera is there...", from Pink RayneSL.

    To submit your image for Second Life Pic of the Day consideration, add it to the Official Second Life Flickr Group.

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    Things were a little bumpy for users that tried to log into Second Life on Monday morning as a result of a scheduled code deploy. I wanted to share with you what happened, and what we're going to do to try and prevent this in future.

    That morning, I attempted to deploy a database change to an internal service. Without going into too much detail, the deploy was to modify an existing database table in order to add an extra column. These changes had been reviewed multiple times, had passed the relevant QA tests in our development and staging environments, and had met all criteria for a production deploy. Although this service isn't directly exposed to end-users, it is used as part of the login process and it is designed to fail open, i.e. if the service is unavailable, users should still be able to log in to Second Life without a problem.

    During the database change, the table being altered was locked to prevent changes to it while it was being altered. This table turned out to be almost a billion rows in size and the alteration took significantly longer than expected. Furthermore, the service did not fail open as designed, and caused logins to Second Life to fail, along with a handful of other ancillary services. Our investigation was further complicated by other problems seen on the Internet on Monday due to a configuration issue at one of the big ISPs in North America. Many of us work remotely and while we saw problems early on, it wasn't immediately clear to us that it was internal, rather than one caused by a third party service. After some investigation, the lock on the database was removed, and services slowly began to recover. We did have to do some additional work to restore the login service, as the Next Generation login servers (as described by April here) are not yet fully deployed.

    I'm still looking to complete this deploy in the near future, but this time we'll be using another method which doesn't require locking the database tables, and won't cause a similar problem. We're also investigating exactly why the service didn't fail open as it was designed to, and how we can prevent it from happening in the future. 

    Steven Linden

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    On June 15 we became aware that some classified ads had gone missing.  Upon investigation, we discovered that all renewing classified ads had expired themselves.  We have identified the cause and are in the process of replacing all of them.  There are less than 100 that we believe have already been recreated inworld and we have a plan to address those.

    To compensate for this inconvenience, we will be waiving classified ad fees for up to two weeks, depending on when your ad was set to renew. After this period your ad will be billed as usual on its expected renewal date.

    We apologize for the brief disruption to classified ads, and will update this post when the ads have been restored.

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    Hey everyone,

     

    It’s recently come to our attention that there has been an increase in the use of third party tools that gives account credentials and control over a Resident’s account to another Resident. This and similar products can change an account password and/or details, such as email address, which could prevent an owner from accessing an account, or even from being able to recover the account.

     

    We want to remind everyone that giving another Resident access to your account or account information, by any means and for any reason, is both dangerous and not permitted by the Terms of Service. An account is intended to be used solely by its creator, and keeping your account details secret and secure helps you keep it that way.

     

    We’d like to provide you with some quick tips on how to keep your account secure:

     

    Choose a secure password with upper- and lowercase letters, numbers, spaces, and symbols, and avoid common dictionary words or phrases. For instance, “password” is not a good password, but “wh4tAr g@t4P55!” is much better (though you shouldn’t use that last one either, now that all of Second Life just read it, too).

     

    Choose a secret security question answer. To keep your information extra secure, choose an answer that you will remember, but that no one else could possibly guess. For example, answering “What is your favorite vacation spot?” with “Potsdam, Pennsylvania” isn’t secure if you have that listed as an interest on your social media accounts. Answering “The Wide Wide World of Sports” might be much more secure!

     

    Keep your password and the answer to your security question secret from everyone, regardless of their relationship to you. Only you should know this information; not your significant other, family member, casual acquaintance, person with an honest look in their eye, or anyone else.

     

    Keep your password unique and special to Second Life. Reusing the same password across different platforms or websites makes your account vulnerable if one of those sites suffer a data breach.

     

    No Linden will ever ask for your password. Likewise, there is never a reason for you to enter your password to unlock an item, receive a discount, or anything else.

     

    Use only the official Second Life Viewer, or a Third Party Viewer from the Third Party Viewer Directory. If the viewer does not allow you to log directly into your account for any reason, the viewer is NOT secure.

     

    You can read more about keeping your information secure on the wiki at Linden Lab Official: Password Protection

     

    If you have any problems accessing your account—especially if you believe that your password or security information may be known to anyone other than you—please contact the support team by opening a support case.

     

    Thanks for keeping your account secure!

    -Governance Linden

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    Calling all Landowners! This Project Viewer is definitely one that you’re going to want to try out.

    So, you know the story: You have a vampire-themed area in Second Life and each Resident who visits your space has to adjust their personal environment settings to get the full spooky nighttime effect. Or, you’ve invited a bunch of friends to a sunset beach party and some of them have their environment settings at midday--not exactly what you had in mind. You’ve long dreamed about the day when you can control the environment settings for all Residents visiting your space. We’re happy to say that your dream has now come true.

    The Environment Settings (Windlight Region Settings) Project Viewer, available today, gives you the opportunity to try the new region environmental controls that include sky, water, and day cycle settings. This feature gives landowners and region managers the ability to customize and define unique environmental region settings that are automatically shared by others in that region (unless those users have chosen personal overrides). Now, your vampire destination will always be dark and scary and everyone at your beach party can enjoy a perfect, beautiful sunset.

    One last thing before you get started. For now, everyone in your region must be using this Project Viewer to see the customized environment you’ve set.  Otherwise, the lighting will appear as it as it would normally. When we’ve completed this trial, and made any needed changes, we’ll roll this feature into the SL Viewer Beta and eventually, the main SL Viewer.

    So, give it a go and let us know what you think!

    Helpful Links:
        •    Download the Environment Settings (Windlight Region Settings) Project Viewer
             Windows | Macintosh | Linux
        •    Environment Settings (Windlight Region Settings) Project Viewer documentation on the SL Wiki
        •    File Bugs in the SL Viewer (VWR) section of JIRA and link to STORM-1126 issue
        •    Share Your Experiences on this thread in the Land Forum
        •    Follow us on Twitter @Secondlife and tweet using the hashtag #SLViewer
    

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