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    <title>ServiceSpan</title>
    <link rel="alternate" type="text/html" href="http://www.servicespan.net/" />
    
    <id>tag:www.servicespan.net,2011-03-03://1</id>
    <updated>2012-01-31T19:31:05Z</updated>
    
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<atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/atom+xml" href="http://feeds.feedburner.com/ServiceSpan" /><feedburner:info uri="servicespan" /><atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" /><entry>
    <title>Telecom Work Center Challenges</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/2toJTbjRy38/march-1-webinar.html" />
    <id>tag:www.servicespan.net,2011://1.59</id>

    <published>2011-12-15T16:14:36Z</published>
    <updated>2012-01-31T19:31:05Z</updated>

    <summary>Telecom Work Center managers are asking for help... #content .red_highlighted p { font-weight: bold; color: #d20000; font-style: italic; text-align: center; } "Employees are frustrated and wasting valuable time because they need to switch back and forth between too many applications,...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
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        <![CDATA[<h1 id="page-title" class="asset-name">Telecom Work Center managers are asking for help...</h1>

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<p>"Employees are frustrated and wasting valuable time because they need to switch back and forth between too many applications, modules and on-screen tools".</p>

<p>"Gradually, our process has become too complex for our system. The staff is falling behind because there is so much more work that now requires manual handling".</p>

<p>"Combining work across all our systems into one pool, correlating transport with customer work and implementing consistent human processes are our top priority as we consolidate work centers".</p>

<p>"As our volumes keep declining, our unit costs increase. How do we compete?"</p>

<p>"Our users circumvent existing GUI's and processes because they are limited and inflexible and we are unable to manage order related work across our departments".</p>

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<h2 class="closer">If you relate to these issues... <span style="display: block; text-align: right;">then you can't afford to miss this FREE webinar!</span></h2>

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<div><span class="column">Title</span> <span class="value title">"Telecom Work Center Challenges"</span> </div>
<div><span class="column">Subject</span> <span class="value double">Competencies and capabilities work centers need to develop to further reduce unit cost</span> </div>
<div><span class="column">Date</span> <span class="value">Thursday - March 1, 2012</span> </div>
<div><span class="column">Time</span> <span class="value double">1:00PM (EST) 12:00PM (CST) 11:00AM (MST) 10:00AM (PST)<br />
90 Minutes, including 30 minute Q&amp;A</span> </div>
<div><span class="column">Place</span> <span class="value">Your telephone/computer</span> </div>
<br style="clear: both" />
</div>]]>
        <![CDATA[<p>ServiceSPAN is hosting the "<strong>Telecom Work Center Challenges</strong>" webinar. Whether you supervise employees, manage work centers, or are in the role of work center support and/or process improvement, you won't want to miss:</p>

<ul>
  <li><strong><em>Revelations about the unrelenting march towards lower unit cost</em></strong></li>
  <li><strong><em>Where most telecommunications work centers have landed in achieving lower unit cost - how do you compare?</em></strong></li>
  <li><strong><em>Decisions leadership is making to further decrease unit cost</em></strong></li>
  <li><strong><em>Barriers to further unit cost reduction in work centers with decreasing volumes</em></strong></li>
  <li><strong><em>Process consolidation do's and don'ts</em></strong></li>
  <li><strong><em>Competencies and capabilities work centers need to develop, to further reduce unit cost</em></strong></li>
</ul>

<h3>The Presenter: Daniel Corcoran, President, CEO - ServiceSPAN</h3>

<p>Daniel Corcoran founded ServiceSPAN in 1986. As president of ServiceSPAN, Mr. Corcoran is the entrepreneurial force that drives the company's technology. Mr. Corcoran has over 20 years experience integrating new OSS and network elements with legacy OSS infrastructures used by major carriers of enhanced services. He has conducted on-site visits to over 30 types of work centers in the last five years in the areas of circuit turn up, provisioning, dispatch, network reliability, and repair of business, consumer services and transport in telecommunications. Mr. Corcoran is the recipient of the 1999 Long Island Business Award for the 40 Top Entrepreneurs Under Age 40, and a 1999 finalist for Ernst &amp; Young's Entrepreneur of the Year.</p>

<p style="text-align: center;"><a href="https://servicespanevents.webex.com/mw0306ld/mywebex/default.do?siteurl=servicespanevents&amp;service=6" target="_blank"><img title="Register" alt="Register" src="http://www.servicespan.net/images/buttons/register.png" width="151" height="45" /></a></p>

<h3 style="color: #d20000; font-style: italic; text-align: center;">Thank you for your registration. We look forward to your attendance!</h3>]]>
    </content>
<feedburner:origLink>http://www.servicespan.net/march-1-webinar.html</feedburner:origLink></entry>



<entry>
    <title>Medical Laboratory Challenges Ahead</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/ak2f5K2YjA8/september-22-webinar.html" />
    <id>tag:www.servicespan.net,2011://1.57</id>

    <published>2011-08-11T19:47:55Z</published>
    <updated>2011-09-13T20:43:15Z</updated>

    <summary><![CDATA[Medical Laboratory Challenges Ahead A Free Webinar you can't afford to miss... In the midst of today's unstable healthcare environment, ServiceSPAN is hosting the "Medical Laboratory Challenges Ahead"&nbsp;webinar. Whether you work for an independent or specialized laboratory, you won't want...]]></summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h1 id="page-title" class="asset-name">Medical Laboratory Challenges Ahead</h1>
<h2 class="closer"><em>A Free Webinar you can't afford to miss...</em></h2>
<p>In the midst of today's unstable healthcare environment, ServiceSPAN is hosting the <strong>"Medical Laboratory Challenges Ahead"</strong>&nbsp;webinar. Whether you work for an independent or specialized laboratory, you won't want to miss:</p>
<ul>
<li><strong><em>The most current information on managed care laboratory contracting</em></strong></li>
<li><strong><em>Strategies health care plans are preparing to implement</em></strong></li>
<li><strong><em>What new requirements health plans will create for laboratories</em></strong></li>
<li><strong><em>How to survive with reimbursements falling and lab's consolidating</em></strong></li></ul>
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<div class="table">
<div><span class="column">Title</span> <span class="value title">"Medical Laboratory Challenges Ahead"</span> </div>
<div><span class="column">Subject</span> <span class="value double">Assuring your laboratory's inclusion in the changing healthcare environment</span> </div>
<div><span class="column">Date</span> <span class="value">Thursday- October 6, 2011</span> </div>
<div><span class="column">Time</span> <span class="value double">3:00PM (EST) 2:00PM (CST) 1:00PM (MST) 12:00PM (PST)<br />90 Minutes, including 30 minute Q&amp;A</span> </div>
<div><span class="column">Place</span> <span class="value">Your telephone/speakerphone</span> </div><br style="CLEAR: both" /></div>
<p style="TEXT-ALIGN: center"><a href="https://servicespanevents.webex.com/servicespanevents/onstage/g.php?d=669436412&amp;t=a" target="_blank"><img title="Register" alt="Register" src="http://www.servicespan.net/images/buttons/register.png" width="151" height="45" /></a></p>]]>
        <![CDATA[<p><strong>The  Presenter: Mr. Michael Snyder,</strong> is Vice President of Laboratory Management for MedSpend,  a specialty healthcare organization that provides services that improves the  way customers grow, manage and analyze their businesses. With 30 years of experience in the management of  clinical laboratories as a past executive of LabCorp, one of the largest  commercial laboratories in the U.S., as V.P. of laboratory networks for United Healthcare,  and experience in clinical lab operations and business development / outreach, Michael  Snyder will provide details on the current trends in managed-care contracting that  will necessitate operational and business changes to succeed, and what you can  do to both prepare for this and to negotiate the best possible contract for  your laboratory.</p>

<p>You'll get a comprehensive  review of key issues, strategies healthcare plans are preparing to implement in  managing their laboratory networks, and learn proven strategies that will help  your lab successfully prepare for and negotiate its managed-care contracts. </p>

<p>To make the most of our  question / answer session, we are limiting attendance to 25 companies, so don't  wait ! &nbsp;Register today to guarantee your  participation.</p>

<p><strong>Here's just  some of what you'll learn during this in-depth 90-minute conference:</strong></p>

<ul>
  <li><strong><em>How the reform mandates for  health plans are affecting lab contracting.</em></strong></li>
  <li><strong><em>The major trends in managed  care laboratory contracting and what's changed. </em></strong></li>
  <li><strong><em>The new requirements that  health plans have for laboratories and what your lab will need to do to comply. </em></strong></li>
  <li><strong><em>Meeting requirements with  innovative and efficiency driven approaches. </em></strong></li>
  <li><strong><em>How can laboratories  maximize reimbursements without major integration?</em></strong></li>
  <li><strong><em>What are the expectations  of the health plans for labs? Besides aggressive pricing, what are the  priorities of the plans?</em></strong></li>
  <li><strong><em>The potential opportunities  available to partner with the health plans. </em></strong></li>
  <li><strong><em>The latest tactics health  plans could use to manage their lab networks. </em></strong></li>
  <li><strong><em>The strategies that labs  can use to be successful in this changing healthcare environment.</em></strong></li>
</ul>

<blockquote>
<p><strong><em>...and  much more!</em></strong></p>
</blockquote>]]>
    </content>
<feedburner:origLink>http://www.servicespan.net/september-22-webinar.html</feedburner:origLink></entry>



<entry>
    <title>RSS Feeds</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/q1Yyn0lkMd4/rss-feeds.html" />
    <id>tag:www.bocsaru.com,2011://1.51</id>

    <published>2011-03-25T23:45:27Z</published>
    <updated>2011-08-11T20:35:03Z</updated>

    <summary>RSS Feeds http://feeds.feedburner.com/ServiceSpan ^ Grab this Headline Animator http://feeds.feedburner.com/ServiceSpanBlog ^ Grab this Headline Animator...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h1>RSS Feeds</h1>

<h2 class="closer"><a href="http://feeds.feedburner.com/ServiceSpan" target="_blank">http://feeds.feedburner.com/ServiceSpan</a></h2>

<p style="margin-top:10px; margin-bottom:0; padding-bottom:0; text-align:center; line-height:0"><a target="_blank" href="http://feeds.feedburner.com/~r/ServiceSpan/~6/1"><img src="http://feeds.feedburner.com/ServiceSpan.1.gif" alt="ServiceSpan" style="border:0" /></a></p><p style="margin-top:5px; padding-top:0; font-size:x-small; text-align:center"><a href="http://feedburner.google.com/fb/a/headlineanimator/install?id=hq3uoclfoe1u0hu8m3vcjot260&amp;w=1" onclick="window.open(this.href, 'haHowto', 'width=520,height=600,toolbar=no,address=no,resizable=yes,scrollbars'); return false" target="_blank">^ Grab this Headline Animator</a></p>

<h2 class="closer"><a href="http://feeds.feedburner.com/ServiceSpanBlog" target="_blank">http://feeds.feedburner.com/ServiceSpanBlog</a></h2>

<p style="margin-top:10px; margin-bottom:0; padding-bottom:0; text-align:center; line-height:0"><a target="_blank" href="http://feeds.feedburner.com/~r/ServiceSpanBlog/~6/1"><img src="http://feeds.feedburner.com/ServiceSpanBlog.1.gif" alt="ServiceSpan Blog" style="border:0" /></a></p><p style="margin-top:5px; padding-top:0; font-size:x-small; text-align:center"><a href="http://feedburner.google.com/fb/a/headlineanimator/install?id=bsr63djiqh2ulr9dsrh01ehmm8&amp;w=1" onclick="window.open(this.href, 'haHowto', 'width=520,height=600,toolbar=no,address=no,resizable=yes,scrollbars'); return false" target="_blank">^ Grab this Headline Animator</a></p>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/rss-feeds.html</feedburner:origLink></entry>



<entry>
    <title>USA</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/q2H3AbQqQ1E/usa.html" />
    <id>tag:www.bocsaru.com,2011://1.49</id>

    <published>2011-03-04T10:49:55Z</published>
    <updated>2011-03-04T10:51:05Z</updated>

    <summary>Directions / USA View Larger Map ServiceSPAN 101 Sunnyside Boulevard Plainview, New York 11803-1511 Phone: (516) 576-8000 Fax: (516) 576-8001 LIE (495) East Bound (from NYC): Long Island Expressway (LIE) East to Exit 46 (Sunnyside Blvd.). Exiting off the expressway...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Contact Us" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h1>Directions / USA</h1>

<p><iframe width="576" height="474" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://maps.google.com/maps?f=q&amp;source=s_q&amp;hl=en&amp;geocode=&amp;q=101+Sunnyside+Boulevard,+Plainview,+New+York+11803-1511,+USA&amp;sll=40.793321,-73.470178&amp;sspn=0.009406,0.015192&amp;ie=UTF8&amp;hq=&amp;hnear=101+Sunnyside+Blvd,+Plainview,+Nassau,+New+York+11803&amp;z=14&amp;iwloc=A&amp;ll=40.793321,-73.470178&amp;output=embed"></iframe><br /><small><a href="http://maps.google.com/maps?f=q&amp;source=embed&amp;hl=en&amp;geocode=&amp;q=101+Sunnyside+Boulevard,+Plainview,+New+York+11803-1511,+USA&amp;sll=40.793321,-73.470178&amp;sspn=0.009406,0.015192&amp;ie=UTF8&amp;hq=&amp;hnear=101+Sunnyside+Blvd,+Plainview,+Nassau,+New+York+11803&amp;z=14&amp;iwloc=A&amp;ll=40.793321,-73.470178" style="color:#0000FF;text-align:left">View Larger Map</a></small></p>

<h3 class="closer">ServiceSPAN</h3>

<p>101 Sunnyside Boulevard<br />
Plainview, New York 11803-1511</p>

<h3 class="closer" style="padding-bottom: 20px;">Phone: (516) 576-8000<br />
Fax: (516) 576-8001</h3>

<h3 class="closer">LIE (495) East Bound (from NYC):</h3>

<p>Long Island Expressway (LIE) East to Exit 46 (Sunnyside Blvd.). Exiting off the expressway bear to the right. At the first traffic light make a right onto Sunnyside Boulevard. Our building is 500 feet on the left, across the street from the bank (Citibank).</p>

<h3 class="closer">LIE (495) West Bound (from the Hamptons):</h3>

<p>Long Island Expressway (LIE) West to Exit 46 (Sunnyside Blvd.). Make a left at the traffic light onto Sunnyside Boulevard. Follow Sunnyside Boulevard over the LIE. Our building is on the left, across the street from the bank (Citibank).</p>

<h3 class="closer">Northern State Parkway West Bound:</h3>

<p>Northern State Parkway to Exit 38, make a right onto Sunnyside Blvd. Follow Sunnyside Blvd around to the right, passing the Holiday Inn. Go straight passing over the Long Island Expressway (495). We are 500 feet on the left after the LIE (495) across the street from the bank (Citibank).</p>

<h3 class="closer">Northern State Parkway East Bound:</h3>

<p>Northern State Parkway to Exit 37A (495 LIE East - Riverhead.). Stay to the right (do not get on the LIE) and follow the signs to Sunnyside Blvd. At the first traffic light make a right onto Sunnyside Blvd. We are 500 feet on the left across the street from the bank (Citibank).</p>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/contact/directions/usa.html</feedburner:origLink></entry>



<entry>
    <title>India</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/7TbS8lMjDDw/india.html" />
    <id>tag:www.bocsaru.com,2011://1.48</id>

    <published>2011-03-04T10:49:27Z</published>
    <updated>2011-03-04T10:49:43Z</updated>

    <summary>Directions / India View Larger Map ServiceSPAN, LLC. (Igration Technology Solutions Pvt. Ltd.) Unit N310, Ideal Plaza, 11/1 Sarat Bose Road, Kolkata - 700020 Phone: 913322809478/79 Tel/Fax: 913322809480...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Contact Us" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h1>Directions / India</h1>

<p><iframe width="576" height="474" frameborder="0" scrolling="no" marginheight="0" marginwidth="0" src="http://maps.google.com/maps?f=q&amp;source=s_q&amp;hl=en&amp;geocode=&amp;q=Unit+N310,+Ideal+Plaza,+11%2F1+Sarat+Bose+Road,+Kolkata+-+700020,+India&amp;sll=40.793321,-73.470178&amp;sspn=0.009406,0.015192&amp;ie=UTF8&amp;hq=Ideal+Plaza&amp;hnear=Ideal+Plaza,+11%2F1,+Sarat+Bose+Rd,+Elgin,+Kolkata,+West+Bengal+700020,+India&amp;ll=22.538945,88.354171&amp;spn=0.04391,0.060768&amp;z=14&amp;iwloc=A&amp;cid=626085899134399408&amp;output=embed"></iframe><br /><small><a href="http://maps.google.com/maps?f=q&amp;source=embed&amp;hl=en&amp;geocode=&amp;q=Unit+N310,+Ideal+Plaza,+11%2F1+Sarat+Bose+Road,+Kolkata+-+700020,+India&amp;sll=40.793321,-73.470178&amp;sspn=0.009406,0.015192&amp;ie=UTF8&amp;hq=Ideal+Plaza&amp;hnear=Ideal+Plaza,+11%2F1,+Sarat+Bose+Rd,+Elgin,+Kolkata,+West+Bengal+700020,+India&amp;ll=22.538945,88.354171&amp;spn=0.04391,0.060768&amp;z=14&amp;iwloc=A&amp;cid=626085899134399408" style="color:#0000FF;text-align:left">View Larger Map</a></small></p>

<h3 class="closer">ServiceSPAN, LLC.</h3>

<p>(Igration Technology Solutions Pvt. Ltd.)<br />
Unit N310, Ideal Plaza,<br />
11/1 Sarat Bose Road,<br />
Kolkata - 700020</p>

<h3 class="closer" style="padding-bottom: 20px;">Phone: 913322809478/79<br />
Tel/Fax: 913322809480</h3>

<p><img src="/images/contact/igration.png" width="165" height="12" alt="" style="padding-top: 7px;" /></p>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/contact/directions/india.html</feedburner:origLink></entry>



<entry>
    <title>Information Request</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/5M_8uM9CnX8/request.html" />
    <id>tag:www.bocsaru.com,2011://1.46</id>

    <published>2011-03-04T10:37:20Z</published>
    <updated>2011-03-04T10:38:21Z</updated>

    <summary>The information provided will be treated as Private and Confidential. All Fields are required ------------------------------------------------------------ --&gt; First Name: Last Name: Title: Company: Email: Phone: Describe Request: Hear About Us: -Select option- Internet Other Publication Received a Mailing Referral Trade Show...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Contact Us" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<p>The information provided will be treated as Private and Confidential.</p>

<p>All Fields are required</p>

<div style="float: left; width: 375px;">

<form action="https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8" method="post" name="form1" id="form1" onsubmit="MM_validateForm('first_name','','R','last_name','','R','title','','R','company','','R','email','','RisEmail','phone','','RisPhone');return document.MM_returnValue">

<input type="hidden" name="oid" value="00D20000000KT4U" /> 
<input id="LetterStart00N20000001vEq7" maxlength="15" name="00N20000001vEq7" size="20" type="hidden" value="General Info Request" />
<input type="hidden" name="retURL" value="http://www.servicespan.net/contact/thank-you.html" />

<!--
------------------------------------------------------------
NOTE: These fields are optional debugging elements. Please uncomment

these lines if you wish to test in debug mode.             

<input type="hidden" name="debug" value="1" / />               
<input type="hidden" name="debugEmail" value="w_ehlinger@servicespan.net" / /> 

------------------------------------------------------------
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<p><label for="first_name">First Name:</label>
<input id="first_name" maxlength="40" name="first_name" size="20" type="text" /></p>

<p><label for="last_name">Last Name:</label>
<input id="last_name" maxlength="80" name="last_name" size="20" type="text" /></p>

<p><label for="title">Title:</label>
<input id="title" maxlength="40" name="title" size="20" type="text" /></p>

<p><label for="company">Company:</label>
<input id="company" maxlength="40" name="company" size="20" type="text" /></p>

<p><label for="email">Email:</label>
<input id="email" maxlength="80" name="email" size="20" type="text" /></p>

<p><label for="phone">Phone:</label>
<input id="phone" maxlength="40" name="phone" size="20" type="text" /></p>

<p><label for="LetterStart00N200000021ocv">Describe Request:</label>
<textarea name="00N200000021ocv" cols="30" rows="4" id="LetterStart00N200000021ocv"></textarea>
<br />
<span id="LetterStart00N200000021ocv_charleft"></span>
<span id="LetterStart00N200000021ocv_counter"></span>
<script type="text/javascript">
<!--
//$("#LetterStart00N200000021ocv_charleft").text(top.MSG_CHAR_LEFT ? top.MSG_CHAR_LEFT.innerText : (opener && opener.top.MSG_CHAR_LEFT ? opener.top.MSG_CHAR_LEFT.innerText : 'Characters left - '));
$("#LetterStart00N200000021ocv").maxlength(255, "#LetterStart00N200000021ocv_counter");
//$("#LetterStart00N200000021ocv").maxlength(255, "ff");
//-->
</script>
</p>

<p><label for="phone">Hear About Us:</label>
<select id="LetterStart00N200000021od0" name="00N200000021od0" title="Hear About Us">
<option value="">-Select option-</option>
<option value="Internet">Internet</option>
<option value="Other">Other</option>
<option value="Publication">Publication</option>
<option value="Received a Mailing">Received a Mailing</option>
<option value="Referral">Referral</option>
<option value="Trade Show">Trade Show</option>
<option value="Webinar">Webinar</option>
</select>
</p>

<p><input id="submit" name="submit" type="submit" value="Submit" /></p>

</form>

</div>

<div style="float: left; width: 200px; padding: 10px 0 0 0;">

<p><br />
<img src="/images/request/image-1.jpg" width="139" height="93" alt="" /></p>

<p align="right"><br />
<img src="/images/request/image-2.jpg" width="139" height="93" alt="" /></p>

<p><br />
<img src="/images/request/image-3.jpg" width="139" height="93" alt="" /></p>

</div>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/contact/request.html</feedburner:origLink></entry>



<entry>
    <title>Maps/Locations</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/xewd-qZ1cks/directions.html" />
    <id>tag:www.bocsaru.com,2011://1.45</id>

    <published>2011-03-04T10:35:55Z</published>
    <updated>2011-03-04T10:37:00Z</updated>

    <summary>Directions Select location by clicking on a flag from the map above....</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Contact Us" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h1>Directions</h1>

<p><img src="/images/contact/locations.png" alt="ServiceSpan Locations" width="577" height="378" border="0" usemap="#Map" title="ServiceSpan Locations" />
<map name="Map" id="Map">
<area shape="rect" coords="95,66,272,199" href="directions/usa.html" alt="USA">
<area shape="rect" coords="350,87,526,234" href="directions/india.html" alt="India">
</map>
</p>

<p align="center">Select location by clicking on a flag from the map above.</p>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/contact/directions.html</feedburner:origLink></entry>



<entry>
    <title>Contact Information</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/G0grgmEMTxg/" />
    <id>tag:www.bocsaru.com,2011://1.44</id>

    <published>2011-03-04T10:34:36Z</published>
    <updated>2011-03-04T10:35:23Z</updated>

    <summary>ServiceSpan 101 Sunnyside Boulevard Plainview, New York 11803-1511 U.S.A. Phone: (516) 576-8000 Fax: (516) 576-8001 Sales If you would like to learn more about how our solutions can work for you, please contact us using the information request link to...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Contact Us" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h3 class="closer"><img src="/images/contact/headquarters.jpg" width="173" height="73" alt="ServiceSpan" title="ServiceSpan" class="right" style="padding-top: 5px;" />ServiceSpan</h3>

<p>101 Sunnyside Boulevard<br />
Plainview,<br />
New York 11803-1511<br />
U.S.A.</p>

<p><strong>Phone: (516) 576-8000<br />
 Fax: (516) 576-8001</strong></p>

<h3 class="closer">Sales</h3>

<p>If you would like to learn more  about how our solutions can work for you, please contact us using the  information request link to the left of this page under 'Quick Links'</p>

<h3 class="closer">Human Resources</h3>

<p>To be considered for an opportunity posted on this website, please send your resume to Human Resources at:<br />
  <img src="/images/contact/hr11.png" width="121" height="12" alt="Human Resources" title="Human Resources" style="padding-top: 7px;" /></p>

<h3 class="closer">Technical Support</h3>

<p>For product support, please  contact our Technical Support Group per the instructions in your support  agreement. If that information is not at hand, please instead call (516)  576-8000 24 hrs a day and request our support team return your call within one  hour.</p>
<h3 class="closer">Any Comments or Inquiry?</h3>

<p>We would like to hear from you.  Please contact us using the information request link to the left of this page  under 'Quick Links'</p>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/contact/</feedburner:origLink></entry>



<entry>
    <title>Opportunities</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/rWSaIcTU_2o/opportunities.html" />
    <id>tag:www.bocsaru.com,2011://1.43</id>

    <published>2011-03-04T10:31:26Z</published>
    <updated>2011-03-04T10:32:03Z</updated>

    <summary>Current Openings: Thank you for your interest....</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Career" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h1>Current Openings:</h1>

<p>Thank you for your interest.</p>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/career/opportunities.html</feedburner:origLink></entry>



<entry>
    <title>Our Benefits</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/k-N7gnMRJHI/our-benefits.html" />
    <id>tag:www.bocsaru.com,2011://1.42</id>

    <published>2011-03-04T10:30:48Z</published>
    <updated>2011-03-04T10:31:16Z</updated>

    <summary>Our compensation package includes: Competitive base salaries, bonuses and sales commissions Medical and dental health coverage Life, LTD insurance plans AFLAC Flexible Spending and other available plan options 401K Plan - PrudentialInvestment and Retirement Plans Annual Costco membership Monetary 5...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Career" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h3>Our compensation package includes:</h3>

<ul class="closer">

<li>Competitive base salaries, bonuses and sales commissions</li>

<li>Medical and dental health coverage</li>

<li>Life, LTD insurance plans</li>

<li>AFLAC Flexible Spending and other available plan options</li>

<li>401K Plan - PrudentialInvestment and Retirement Plans</li>

<li>Annual Costco membership</li>

<li>Monetary 5 Year (and every 3 years after) Anniversary Acheivement Awards</li>

<li>Professional growth through a combination of internal training and outside education.</li>

</ul>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/career/our-benefits.html</feedburner:origLink></entry>



<entry>
    <title>Our Culture</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/Eu9RqIOyb3o/our-culture.html" />
    <id>tag:www.bocsaru.com,2011://1.41</id>

    <published>2011-03-04T10:29:57Z</published>
    <updated>2011-03-04T10:30:34Z</updated>

    <summary>Software development is the sole focus of our business. Your ingenuity and contribution can be observed directly in the end product and success of the company. As a software company, we retain full ownership of our product and independence from...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Career" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h3>Software development is the sole focus of our business.</h3>

<p>Your ingenuity and contribution can be observed directly in the end product and success of the company.</p>

<p>As a software company, we retain full ownership of our product and independence from our customer's IT organization. Without losing customer focus, we have the corporate drive to develop unconventional business solutions and market across several diverse telecommunications companies and product types.</p>

<h3>Our management team members are computer professionals.</h3>

<p>These are people who can translate the customer's requirements and make you part of the development of powerful business solutions. They are customer driven, yet as computer professionals themselves, appreciate the special dynamic and needs of computer professionals like yourself, such as the opportunity to:</p>

<ul class="closer">

<li>Participate in the full life cycle of products</li>

<li>Work across multiple software disciplines, gaining experience in many aspects of mission critical system development</li>

<li>Cultivate a specialty that differentiates you from the rest of the world.</li>

</ul>

<h3>Small company culture.<br />
All the benefits of a small company,<br />
but with more job security than most anywhere.</h3>

<p>We provide complete information technology systems to our customers with support and upgrade contracts that provide guaranteed income during periods of economic uncertainty. In our years in business, each change in the economy (up or down) has brought additional opportunity as our customer base needed additional IT functionality to respond to economic change.</p>

<p>Being part of a small company has many benefits including the actual observation of your contributions to company performance. In addition you will have the opportunity to obtain experience across many computer disciplines including networking, database, operating systems, as well as the specialty in which you were hired.</p>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/career/our-culture.html</feedburner:origLink></entry>



<entry>
    <title>Join Us</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/MDCpN73srio/" />
    <id>tag:www.bocsaru.com,2011://1.40</id>

    <published>2011-03-04T10:26:43Z</published>
    <updated>2011-03-04T10:28:05Z</updated>

    <summary>Are you interested? in getting on the ground-floor of developing technologies and services? in being a part of new ideas? in shaping future offerings? At ServiceSPAN, you are an integral part of a team of professionals who share your ingenuity...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Career" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<h3 class="closer">Are you interested?</h3>

<ul class="closer">

<li>in getting on the ground-floor of developing technologies and services?</li>

<li>in being a part of new ideas?</li>

<li>in shaping future offerings?</li>

</ul>

<p>At ServiceSPAN, you are an integral part of a team of professionals who share your ingenuity and who are looking to expand your skills in a diverse range of disciplines. You have the opportunity to participate in the full life cycle of a project; as a result, your contribution can be observed directly, both in the end product and in the success of the company.</p>

<p>Are you interested?</p>

<h3 class="closer">Join ServiceSPAN. Learn more about</h3>

<ul class="closer">

<li><a href="culture.html">Our Culture</a></li>

<li><a href="benefits.html">Our Benefits</a></li>

<li><a href="opportunities.html">Current Openings</a></li>

</ul>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/career/</feedburner:origLink></entry>



<entry>
    <title>Our Team</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/DLO8YGv2Pks/our-team.html" />
    <id>tag:www.bocsaru.com,2011://1.39</id>

    <published>2011-03-04T10:18:44Z</published>
    <updated>2011-08-18T21:06:21Z</updated>

    <summary> Daniel W. Corcoran President and founder Daniel Corcoran founded the company in 1986. As president of ServiceSPAN, Mr. Corcoran oversees the technology direction of the company and leads all business operations. Mr. Corcoran has over 17 years experience integrating...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="About Us" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<ul class="team">
<li>
<div class="thumb">
<p><img alt="" src="/images/team/no-image.png" width="126" height="186" /></p></div>
<div class="description">
<h2>Daniel W. Corcoran</h2>
<p class="title">President and founder</p>
<p>Daniel Corcoran founded the company in 1986. As president of ServiceSPAN, Mr. Corcoran oversees the technology direction of the company and leads all business operations. Mr. Corcoran has over 17 years experience integrating new OSS and network elements with legacy OSS infrastructures used by major carriers of enhanced services. Mr. Corcoran is also an expert in the area of service activation, data mediation, and customer care for enhanced voice and data services in telecommunications.</p>
<p>As a former chairman for five years of the Unified Communication Committee of the TeleMessaging Industry Association (TMIA), Mr. Corcoran is involved in the marketing and technical challenges of the telecommunications industry in launching next generation voice and data services. Mr. Corcoran is the recipient of the 1999 Long Island Business Award for the 40 Top Entrepreneurs Under Age 40, and a 1999 finalist for Ernst &amp; Young's Entrepreneur of the Year.</p></div></li>
<li>
<div class="thumb">
<p><img alt="" src="/images/team/no-image.png" width="126" height="186" /></p></div>
<div class="description">
<h2>Amit Sikdar</h2>
<p class="title">Senior Vice President, Development and Professional services</p>
<p>Amit Sikdar is an accomplished software developer, technologist and system architect with more than 14 years of experience in the telecommunications industry. As Senior Vice President of Development, Mr. Sikdar is responsible for all development activities for our products and solutions.</p>
<p>Mr Sikdar first joined ServiceSPAN in 1989. Prior to re-joining ServiceSPAN in 1998, Mr. Sikdar spent three years at Periphonics as a project manager who was responsible for client relationships in large multi-site system deployments. Mr. Sikdar holds a Master's degree in Computer Science.</p></div></li>
<li>
<div class="thumb">
<p><img alt="" src="/images/team/no-image.png" width="126" height="186" /></p></div>
<div class="description">
<h2>Youngn Chanlam</h2>
<p class="title">Vice President, Quality Assurance</p>
<p>As Vice President of Quality Assurance, Youngn Chanlam is responsible for the development of quality assurance practices and procedures and the implementation of process improvement initiatives at ServiceSPAN. She also manages several accounts and is instrumental in bringing customer requirements to the development group through her constant interaction with our customers.</p>
<p>Ms. Chanlam joined ServiceSPAN in 1992 and has held various positions in customer service and support and product management. Ms. Chanlam holds a Master's degree in Operations Research. She is also a Certified Netware Engineer, a Software Engineering Management Certified Professional and a Project Management Professional (PMP).</p></div></li>
</ul>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/about/our-team.html</feedburner:origLink></entry>



<entry>
    <title>Our Company</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/S7nb_zjjNLs/" />
    <id>tag:www.bocsaru.com,2011://1.38</id>

    <published>2011-03-04T10:17:03Z</published>
    <updated>2011-03-04T10:17:58Z</updated>

    <summary>ServiceSpan is a software company that has been providing solutions that create efficiencies in manual work centers for more than 20 years. Work Center Manager (WCM) provides visibility, control and efficiency. One example of each is that, visibility enables you...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="About Us" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<p>ServiceSpan is a software company that has been providing solutions that create efficiencies in manual work centers for more than 20 years. Work Center Manager (WCM) provides visibility, control and efficiency. One example of each is that, <strong>visibility</strong> enables you to track volume, duration and cycle time of tasks, <strong>control</strong> allows you to hold people accountable without losing flexibility, and <strong>efficiency</strong> enables you to spend time making decisions rather than gathering and copying information.</p>

<p>ServiceSPAN clients have told us repeatedly that working with us is a true partnership because we invest the time and effort necessary to better understand what your firm is trying to achieve. We are quick, responsive and focused on "your needs". As a result your customers will enjoy a better service experience which will increase overall customer satisfaction.</p>

<h2>Our Vision</h2>

<p>Enable work centers to align their people and priorities with those of the entire business.</p>

<p>It includes measuring and optimizing what matters, not just what is convenient to measure, and using software to implement enduring process changes in environments where the supporting IT systems don't directly support desired process changes.</p>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/about/</feedburner:origLink></entry>



<entry>
    <title>Our Partners</title>
    <link rel="alternate" type="text/html" href="http://feedproxy.google.com/~r/ServiceSpan/~3/794zznSJP7o/" />
    <id>tag:www.bocsaru.com,2011://1.37</id>

    <published>2011-03-04T10:14:45Z</published>
    <updated>2011-03-04T10:16:13Z</updated>

    <summary> Oracle WCM, which is based on service oriented architecture (SOA), leverages many Oracle technologies including Oracle Database, Java, JSP, Solaris 10 with Zones and Oracle Sun servers; to achieve configuration flexibility in system-human and human-human business processes while exceeding...</summary>
    <author>
        <name>Mihai Bocsaru</name>
        <uri>http://www.servicespan.net/admin/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1</uri>
    </author>
    
        <category term="Partners" scheme="http://www.sixapart.com/ns/types#category" />
    
    <content type="html" xml:lang="en-US" xml:base="http://www.servicespan.net/">
        <![CDATA[<ul class="partners">

<li>

<div class="thumb">

<p><img src="/images/partners/oracle.png" width="173" height="58" alt="Oracle Certified Associate" title="Oracle Certified Associate" /></p>

</div>

<div class="description">

<h2>Oracle</h2>

<p>WCM, which is based on service oriented architecture (SOA), leverages many Oracle technologies including Oracle Database, Java, JSP, Solaris 10 with Zones and Oracle Sun servers; to achieve configuration flexibility in system-human and human-human business processes while exceeding end user's transaction response time expectations. Ask about our load testing results on Oracle Sun server hardware.</p>

<p><a href="http://www.oracle.com/" target="_blank">www.oracle.com</a></p>

</div>

</li>

<li>

<div class="thumb">

<p><img src="/images/partners/stony-brook.png" width="174" height="108" alt="Stony Brook University" title="Stony Brook University" /></p>

</div>

<div class="description">

<h2>CEWIT</h2>

<p>Center of Excellence in Wireless And Information Technology (CEWIT)</p>

<p><a href="http://www.cewit.org/" target="_blank">www.cewit.org</a></p>

</div>

</li>

</ul>]]>
        
    </content>
<feedburner:origLink>http://www.servicespan.net/partners/</feedburner:origLink></entry>


</feed>

