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    <title>Service Catalog Community and Blog</title>
    
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    <id>tag:typepad.com,2003:weblog-312805</id>
    <updated>2013-04-08T15:05:38-07:00</updated>
    <subtitle>Welcome to the IT service catalog blog and community. This blog and its LinkedIn community are dedicated to the creation, sharing and distribution of Service Catalog and Service Portfolio best practices, ideas and other IT Service Management topics. </subtitle>
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        <title>Case Study: Cisco's Private Cloud and Lessons Learned</title>
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        <id>tag:typepad.com,2003:post-6a00d8341e753453ef017eea178e33970d</id>
        <published>2013-04-08T15:05:38-07:00</published>
        <updated>2013-04-08T15:05:38-07:00</updated>
        <summary type="html">This is my talk I gave last week at Cloud Connect in Santa Clara. One slide that did not make the deck are the top reasons why people struggle with building private clouds Management and operations process. Culture Funding Model Service description and self-sevice interface As my deck says, "I got 99 problems, but the tech ain't one" Enabling IT...&lt;img src="http://feeds.feedburner.com/~r/Servicecatalogs/~4/iuZM6gxAU-c" height="1" width="1"/&gt;</summary>
        <author>
            <name>Rodrigo Flores</name>
        </author>
        
        



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    <entry>
        <title>A story from the Frontlines of Cloud: Cisco's Private Cloud: Pain And Profit </title>
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        <id>tag:typepad.com,2003:post-6a00d8341e753453ef017ee7d490ad970d</id>
        <published>2013-01-24T15:11:00-08:00</published>
        <updated>2013-01-23T15:17:20-08:00</updated>
        <summary type="html">A story from the frontlines of cloud, service catalog, and self-service. Since we got to Cisco, we have deployed the former newScale product to create our own, Fortune 20, private cloud. Lots of lessons have been learned and incorporated into our products and practices. This Information Week story is the latest document the on-going journey of success and also pain...&lt;img src="http://feeds.feedburner.com/~r/Servicecatalogs/~4/qWsWHrsI9is" height="1" width="1"/&gt;</summary>
        <author>
            <name>Rodrigo Flores</name>
        </author>
        
        



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