A Bustling New Colours Extension for Students

The New Colours Extension overlooks lush greenery

At the Singapore Polytechnic Library’s 50th Anniversary Celebration on 8 August 2008, SP Principal Mr Tan Hang Cheong unveiled 2 bold expansion plans to guests, staff and students of the poly attending the event. One was the construction of a single-storey pavilion at the quadrangle space located in front of the Main Library and the other was a brand new Hilltop Library to replace the existing BizIT library.

Students and teaching staff were pleasantly surprised that at long last, the space crunch in the 2 libraries would now be alleviated with more spaces for learning, social interaction and student-centred gathering opportunities for the meeting of minds and sharing of experiences.  Included in the plans was the much talked about cafe, a must-have facility which students have always wanted, and that will now become a reality in the Library.  In fact, as the plans were announced, work on these 2 projects actually started during that first week of August and would finish in the first half of 2009. 

While the construction work began to take shape, the Library staff lost no time in planning for a new collection of educational and board games and upgrading its multimedia collection to include the latest blu-ray discs. The Technical Services Staff workroom was also revamped and renovated during this time for improved work flow and efficiency.

Fast forward to 23 April 2009, the first week of our new Academic year, euphoria filled the air as excited staff and students explored the new Colours Extension to the Main Library as soon as it was declared opened. Occupying almost half of the quadrangle space, the tall tinted glass façade of the Colours Extension looks out into a lush carpet grass lawn with colourful Canna plants, young instant trees and smart outdoor seating. Inside is the spacious cafe dining area with colourful tables and 114 seats, a magazine lounge with spanking new white shelves for
reading general magazines and an exhibition area to showcase student projects

To better integrate the new extension with the ground floor, part of this area and the corridor space had been reconfigured to add other new facilities. These included a games room for playing board games, a posh 25-seater Media Theatre equipped with a high fidelity sensurround audio-visual system for teaching staff to conduct classes for students, a media viewing zone with the latest HD screens for enjoying blu-ray discs and DVD programmes, as well as a special room housing the collection of CDs, DVDs and blu-ray discs. Students may borrow board games from the new Loans counter, while a self-check machine nearby is available for the loan of multimedia materials.

With the additional new facilities, students now have more choices than ever to select from a wide variety of services and facilities to liven up their time in the Library. The Colours Extension. as it is aptly named after the Colours (Lifestyle) collection, is really the coolest new hangout in the campus. Since its opening more than 2 months ago, the Colours Extension has brought much buzz and vibrancy to the area.  No wonder it is getting a warm reception from students and staff alike.

Walking through the new extension, it is not hard to see why students have been heading there in droves with their friends to hang out, chat, or engage in activities such as playing games at the Funtasia room, catching a movie during breaks, surfing the internet or even discussing their coursework.  

Enjoying games in the Funtasia Room

And why not, since there’s always coffee and refreshments from the Hotshot Cafe to recharge their energies and stay upbeat while they relax and watch the large Cable TV showing world-wide news and discovery channel programmes.

Hotshot Cafe

Said one happy first-year student, Esther Gusti, from the School of Chemical and Life Sciences, “I like this place and come here about 3 to 4 times a week. The seats in the magazine lounge are comfortable, the magazines are well arranged and there are enough copies of newspapers to read.”

Jared Ong and Filzah Aziz, both first-year students from the School of Electrical and Electrical Engineering, find the Colours Extension “a good hangout, to catch up with coursework and play games such as monopoly”.

“I love the ambience,” says Goh Kian Yong, A Diploma in Media and Communication graduate said after dropping by the extension. “This is a good place for me to catch up with my juniors during my free time.”  

Now let the pictures do the talking…..

A comfortable magazine lounge.

The Exhibition area showcasing student projects

HD-viewing pleasure at the Media zone.

   
By Mary Goh,  Singapore  Polytechnic  Library

1. Vietnam – the Host Country
The Vietnamese Library Association (VLA) is very young, having only been established in 2006. Interesting to note is that association was founded at a conference that was also held in Hanoi (Pham, 2007).

The VLA members are working hard but finding that one of the problems they face is that they are now trying to perform the tasks that other institutions and organizations had been taking care of in the past. The other problems experienced are the lack of funds; and the very large geographic area which tends to make communication difficult.

“Setting an agenda for library development: the role of the Vietnamese Library Association” by Michael Robinson.

(Pham, T. K. (2007). Vietnam: Country Report: Annual report to CDNL. Retrieved June 1, 2009, from http://www.cdnl.info/2007/Vietnam_000.rtf )

2. Cambodia
In Cambodia it was reported that there is no library school to train the librarians. In light of the findings of a recent study conducted by Tam, Harvey and Mills (2007) showing that the skills taught by one country may not be applicable outside of that country, this could be a serious cause for concern. The extremely low salaries and resources available to library staff don’t help to entice people into the profession either.

Factors making the work of the Hun Sen Library of the Royal University of Phnom Penh in teaching information literacy skills all that more important:

• the decimation of libraries by the Khmer Rouge regime; and
• a lack of a proper library system in the primary and secondary schools

“Providing information literacy skills training at tertiary education as mean to advocate the value and services of Library in Cambodia” by Wanna Net & Khiev Sopheaktra.

(Tam, L.W.H., Harvey, R., & Mills, J. (2007). How relevant are library and information science curricula outside their geographic domain? Education for Information, 25(2), 73-91. Retrieved May 27, 2009, from Academic Search Premier database)

3. Indonesia
The Indonesian Library Association (ILA) seems to have its own particular challenges to face – Indonesia actually consists of more than 17,000 islands with only about 5% of its population being Internet users.

The democratic government that was elected in 2004 has had an impact on the ILA itself, with members now striving to overcome the old style of leadership and working hard to improve the image of the profession.

The Indonesian experience also shows that political and social unrest resulting in things like structural damage, intermittent power supplies, and lack of government financial support; all have a negative impact on libraries.

“Reinventing Library Association: Indonesia’s experience and perspectives” by Faud Gani & Zulfikar Zen.

4. Laos
Like Cambodia, Laos has no library school of its own and has to rely on foreign training which may not be appropriate to the country’s needs. The situation in Laos could also be compared with places in Africa where the efforts to modernize the education system have tended to overlook the need for libraries to be modernized as well. This leaves the libraries with a lack of resources; be they physical, electronic, or human.

As in Africa, however, the librarians in Laos are doing all they can to serve their patrons as best they can.

“Developing strategies to encourage information literacy and implement dynamic library services: suggestions for Lao PDR” by Nicole Gaston.

5. Malaysia
From Malaysia we heard how supportive the government is of the librarians’ efforts to help alleviate poverty through knowledge acquisition in the rural areas.

In over 1,000 rural libraries, life long learning is promoted by:
• supplementing the information found in the school libraries;
• providing information for small businesses;
• providing information and on travel and health and more; and
• giving Internet training.

“Rural libraries as agents of social restructuring in Malaysia” by Raslin Abu Bakar & Salbiah Mohammad Yusoft.

6. Philippines
Librarianship only became a profession officially in the Philippines in the 90’s, when guidelines were implemented for the continuing professional education of library staff. Librarians needed to register when passing the Professional Regulation Commission examination, upon which they were issued with a license to practice. This registration used to be mandatory but this provided too many opportunities for librarians to be taken advantage of, so in 2000 it became voluntary. Now, ways need to be found to encourage library staff to register.

“Ensuring a continuing professional education (CPE) among registered librarians in the Philippines” by Elizabeth R. Peralejo.

7. Singapore
The smallest population, the highest number of Internet users, and one of the highest literacy rates are some of the reasons that Singapore is way ahead of many libraries in the 8 countries under study here.

In the presentation at the conference, the speaker spoke of how marketing with traditional and passive pamphlets is no longer enough for Singapore in this day and age. She then went on to showcase the sterling efforts being made in this area by the Singapore National Library.

“The Internet – challenges and opportunities for Southeast Asian libraries” by Sharon Koh.

8. Thailand.
The speaker from Thailand spoke of how the Sanamchandra Library at the Silpakorn University uses Web 2.0 in the form of:
• a staff blog;
• instant messaging for reference services;
• open source software;
• RSS feeds from the library website; and
• a wiki for sharing traditional Silpakorn stories.

“The journey to the next generation library” by Somkiat Chatchuenyot & Sompong Missata.

After Thoughts
After listening to presentations from people working with or in libraries in the Southeast Asian countries highlighted in this paper, I compiled a table with some of the facts from the latest version of the CIA World Factbook online.

I found it very interesting to compare how much of their gross domestic product each country was spending on education, and then looking at the population sizes alongside the literacy rates. Coming as I do from Africa, I was all the more interested to see that even the lowest literacy rate was way higher than most of the literacy rates found in Africa.

As a librarian who spends most of her working day finding information online, however, the percentage of Internet users in each of the Southeast Asian countries in this study was a little worrying. With very limited resources for purchasing library materials, even the chance of sharing information online is thereby curtailed.

Surfing around on one of these Southeast Asian libraries’ websites, I found that Internet access is offered for a small fee. My first thought was about all the wonderful databases from EBSCOhost, ProQuest and LexisNexis Academic, to name a few. But then my second thought was that these databases all provide mostly English information. And therein lies another problem – the majority of the people in this region do not speak English.

And to end off this sharing session, here are a few of the things I particularly noticed about Hanoi:
• the steering wheels of the cars are all on the wrong side;
• everyone hoots all the time but nobody takes any notice;
• the traffic looks absolutely chaotic but you can walk across any street quite safely;
• the city is very dusty and polluted but there is no litter;
• smoking is allowed inside the buildings;
• the food is almost as good as the food in Singapore; and
• many people likened Vietnam today with Singapore as it was 20 years ago.

All in all I really enjoyed my first time in Vietnam, and I would like to thank the Library Association of Singapore very much indeed for awarding me a sponsorship for my trip to the conference.

As shared by Debby Wegener,
Reference Librarian,
Temasek Polytechnic Library,
June 2008.

Janice Lachange, CEO of Special Libraries Association from the United States, gave a talk on what were the key competencies of an information professional needed to have in the 21st century. The talk held on 20 April 2009 at the Li Ka Shing Library, was well attended and jointly hosted by the Special Libraries Section of LAS, the Asian Chapter of the Special Libraries Association, the Li Ka Shing Library of Singapore Management University and the National Library Board.

Janice highlighted the role played by information professionals in finding, sharing and analysing quality information that is relevant to the organization.

I especially liked her formula:

Information skills + Critical thinking = Actionable knowledge

The competencies of an information professional included:

1. Managing Information Organizations
2. Managing Information Resources
3. Managing Information Services
4. Applying Information Tools and Technologies

She described successful information professionals as flexible, well-grounded in everything, experts in communication, with in-depth understanding of the information needs of their organization.

When asked which competencies were more important, Janice named leadership skills and business skills like budget planning and supervision skills. These skills need to be learnt and built up over time.

Janice talked about how SLA had created and developed Click University to meet its members learning needs in a risk-free environment.

A final piece of advice from Janice is to prioritize the things you need to do everyday and manage your time effectively. This would allow you to achieve the goals that you have set for yourself.

Contributed by Yeo Pin Pin

It was election time again for the Library Association of Singapore. The annual general meeting (AGM) was held at Rendezvous Hotel on 21 March morning.

The new LAS Council comprises:

• President – Puspa Yeow
• Vice-President - Gene Tan Hwee Yong
• Hon Secretary - Wong Choy Ming
• Asst Hon Secretary (Chair, Membership) – Soh Lin Li
• Hon Treasurer – Yit Chin Chuan
• Council member (Chair, Business Development) – Catherine Tan
• Council member (Chair, Website) - Kamaludeen Mohamed Rafi
• Council member (Chair, Programmes  & Social) – Sim Chuin Peng
• Council member (Chair, Special Libraries Section) – Susan Song-Lim
• Council member (Chair, Training & Development) – Isabella Trahn
• Council member (Chair, Publication) – Yeo Pin Pin

The Special Libraries Section, chaired by Susan Song have formed their committee: 

• Hon Secretary – Kwok-Foo Yan Chuin
• Committee member – Charlotte Gill
• Committee member – Carol Sim Seok Cheng
• Committee member – Tay Chiew Boon

Ms Ngian as LAS president highlighted the key activities of the year, which included the LAS Conference held on 8-9  May attended by 225 members and the Istana Reception held on 9 May. It was reported that over 40 members applied for the Professional Development Scheme.

As Mr Choy Fatt Cheong pointed out, it was heartening to note that LAS membership has grown to over 470 and registered a growth of 21% over the previous year.

The meeting spent time going over the constitution amendments, which were passed unanimously after some discussion and changes.

Mr Joe Kennedy gave an overview of the Law Libraries Community and invited members to use the platform to start their own communities. Standard and Poors gave a presentation on Compustat.

The meeting ended with a buffet lunch and loads of catching up with friends and peers.

45 members have been granted the award of Practising Professional (PP) by LAS. The PP award certifies that the member has completed a minimum number of acceptable continuous professional development activities that indicate that he/she has attempted to keep up-to-date in professional practice.

An LAS professional member can obtain the PP award by submitting a list of professional development (PD) activities they have undertaken for the last 2 years for examination by the Professional Development Scheme (PDS) Board. These PD activities must meet the criteria specified in the PDS Guidelines. An applicant must also engage in sufficient number of these activities (each type of activity is assigned a number of points and applicants must cumulate a minimum of 1,000 points in a 2-year period before his/her application can be accepted).

More details of the scheme are given in the PDS page in the LAS website (www.las.org.sg). For the inaugural implementation for the period of Jan – Dec 2009, the period of qualification as well as the cumulated points required are halved. This is to enable applicants to obtain their PP earlier by meeting the proportionate requirements. For this first batch of PPs, their status will be valid for 2 years until end Dec 2010, whereupon they will have to be certified again in order to continue to retain their status.

The pioneer batch of 45 members comes from various institutions, including Nanyang Technological University, National University of Singapore, National Library Board, Temasek Polytechnic, Singapore Polytechnic and Nanyang Polytechnic. LAS members interested in the scheme can submit their applications in any quarter of the year (Jan, Apr, Jul and Oct). Invitation for application will be made by the Hon Secretary of LAS at the start of every quarter.

The PDS scheme was mooted more than 2 years ago by the National Committee of Library and Knowledge Professionals in Singapore (NCLIKPS), a joint committee formed by LAS and NLB. The scheme went through several changes as a result of discussion and feedback from members. It was finally approved by the LAS AGM in 2007 and implementation work started since then by the PDS Working Committee.  The PDS Board was appointed by LAS Council in late 2008.

The aim of the PDS scheme is to ensure that professional librarians make serious effort to continuously upgrade their skills and knowledge so that they can provide a high level of service to their users in a rapidly changing information and knowledge environment. It also provides a common framework and industry benchmark in which employers of librarians can use to assess and provide support for the professional development and training of their staff.

“Be a librarian” was the tag line for LAS at the NTU Career Fair. 19 volunteers from various libraries met with over 1,500 enthusiastic students. There were job vacancies from various libraries and the booth space was shared with the Wee Kim Wee School of Communication and Information. This partnership proved very useful as most participants did not realize that they needed to have a Masters degree in Information studies to be a qualified librarian. The students of the school were also on hand to answer questions on the program.

The booth volunteers from Management Development Institute of Singapore, National Library Board, National University of Singapore, Nanyang Technological University, National Institute of Education, Singapore Polytechnic, Singapore Press Holdings, and Temasek Polytechnic did a wonderful job in drawing the students to the booth and promoting our library profession.

More pictures of the Career Fair are available on Flickr.

Launched on Thursday, 11 December 2008 at the Singapore Management University, 28 eager law librarians and supporters congregated to get the first glimpse of the Law Librarian Community developed by the Special Libraries Section, Library Association of Singapore; the National Library Board; and CommonTown.

It had been nearly two years in the making since the idea of a “community of knowledge” for librarians had been raised by NLB and proposed to the Library Association of Singapore. NLB had planned to develop knowledge management infrastructure to support groups of like-minded individuals throughout Singapore. One such group was the library community.

NLB turned to the Library Association of Singapore and asked if it would like to co-develop the infrastructure for such a library community. It was clear from the start that the likelihood of success would increase in relationship to the commonality of the potential members of any proposed community. It is known that librarians are a varied lot. LAS Council decided to get the ball rolling by encouraging the Special Libraries Section to co-develop the project with NLB.

On 22 March 2007, the Special Libraries Section Committee met and decided to take on the challenge. The Committee wanted to create the prototype for an even more focused group of special librarians. Law librarians in Singapore had already developed themselves with frequent communication and had a strong sharing culture. The choice for the initial community was logical – start with the law librarians.

Individuals from several law firms and universities came together and gave their requirements. NLB hired the vendor, CommonTown and more meetings involving LAS, NLB and CommonTown ensued. With months passing and testing completed it was time for the Launch.

The event was successful in terms of several measures. The number of individuals who attended the hands-on session (during a peak travel season) was remarkable. The session also provided another opportunity to strengthen the network of law librarians. Most importantly, the consensus was that the system could be quite valuable. The full extent of success will only be known after a period of usage and whether or not it increases individual’s success at their institution.

What’s Next?
Members of the law librarian community are actively using the community since the launch and have been providing much feedback. A “wish list” has been added to our wiki and the design team is investigating each of these suggestions.

Scalability in terms of use by other communities and the LAS parent organisation was built into the portal to maximise its usage. After more lessons are learned from the law librarians prototype community, LAS hopes to make it available to other groups who might find it beneficial. One of the members of the Art Librarians Group attended the Launch to get an early view of its potential application for the arts group.

The LAS Council will discuss the portal at its January Council meeting to see how it can be utilized further and may encourage other library communities to be formed.

The overall goal is to support like-minded members of our library community and to enhance the service each librarian is able to provide to their respective clientele.

Chee Wan from CommonTown giving an overview of the Law Librarians Community

LAS Council is pleased to announce that Ms Debby Wegener from Temasek Polytechnic Library and Ms Winnifred Wong from National University of Singapore Central Library have received full sponsorships to attend the Congress of Southeast Asian Librarians (CONSAL) XIV Conference to be held in Hanoi, Vietnam on 21-24 April 2009.

An announcement inviting applications was sent to all LAS members on Tuesday, 18 November 2008 as well as to Nanyang Technological University students in the Master of Science in Information Studies programme.

CONSAL organizes a conference every three years and LAS supports the objectives of CONSAL as well as this conference. The Council agreed to encourage attendance to this conference and to promote this conference as part of the ongoing “LAS Overseas Library Conference Sponsorship” programme benefiting LAS members in the form of subsidies for professional growth.

Both individuals will share their experience to our LAS community via the Singapore Libraries Bulletin Blog.

Congratulations Ladies.

Have you ever wondered why a street was given a particular name? In early Singapore, the Municipal Councillors or Commissioners were in charge of naming the streets. Streets were commonly named after prominent people, usually as a mark of appreciation for their contributions or service to the community, society or state. Behind the street names are stories about the people they were named after, their lives and achievements and the part they played in making Singapore what it is today.

The National Library receives quite a lot of enquiries on the origin of street names and so it was timely that the National Library put up an exhibition on street names on 25 Oct 2008, entitled “Behind Streets Names: Prominent People of Early Singapore”, which runs till 15 March 2009. Nine street names were chosen based on the availability of the legal documents of well-known trading and landed families and early pioneers of Singapore from the Koh Seow Chuan Donor’s Collection. Examples of such legal documents are the Power of Attorney relating to the Alkaff family’s business (dated 26 Jan 1924) and the Tan Kim Seng’s Will and Testament dated 17 Dec 1863.

The National Library decided to have this exhibition to fulfill one of its functions as the national memory and repository of Singapore’s heritage materials in all formats. It is hoped that through this exhibition more Singaporeans will be encouraged to donate their heritage collections to the National Library.

The nine street names featuring the prominent people represent the different ethnic communities. They are:

• Alkaff Avenue
• D’Almeida Street
• Chitty Road
• Eu Tong Sen Street
• Kim Seng Road
• Jalan Tan Tock Seng
• Whampoa Road
• Jiak Kim Street
• Nee Soon Road

Visitors to the exhibition would learn about the social history of early Singapore and come away appreciating the roles and contributions made by our Singapore pioneers. Through the examples of these prominent people’s act of philanthropy and benevolence, we hope Singaporeans may be inspired themselves to give generously to society for future generations.

About Mr Koh Seow Chuan

Mr Koh Seow Chuan is an architect and retired founder of DP Architects, which is the
firm that designed the Esplanade – Theatres on the Bay. He is NLB’s Distinguished Reader and currently the Chairman of the Singapore Art Gallery Project.

He is also a world-renowned stamp collector and an avid collector of social- historical documents, maps, antique books and art. His Donor collection serves as one of the sources for those researching on the social history of Singapore, particularly in the 19th and early 20th century.

Nee Soon Road is one of the street names featured at the exhibition

Some of the Koh Seow Chuan's legal documents displayed at the exhibition

The Exhibition is held on Level 10 of the Lee Kong Chian Reference Library, from 25 Oct 2008 - 15 Mar 2009

By Azizah Sidek, Principal Librarian, Lee Kong Chian Reference Library, National Library Board, Singapore

The National Library Board (NLB) organised a seminar on “The Science and Art of Green Building Design” on 22 July 2008, which focused on the various architectural design aspects of ‘green’ building design and its significance in an urban environment.  The seminar aims to share NLB’s experience in designing a ‘green’ building and to create awareness of the benefits of ‘green’ building designs. NLB was awarded the Green Mark Platinum Award bestowed by the Building & Construction Authority in 2005 and the First Prize in the ASEAN Energy Efficiency Award under the category of ‘New and Existing Buildings’ in 2007.

Dr N Varaprasad, Chief Executive, National Library Board

Dr N Varaprasad, Chief Executive, NLB, opened the seminar by pointing out that the title of the event acknowledged that it took not only science to create the new National Library building but art played a tandem role too. He said that NLB is very conscious of its public role to support and promote environmental sustainability and that in keeping with the National Library’s spirit and ethos, knowledge has been created for this seminar to be shared with everyone in the larger community.

The keynote was delivered by the design architect of the building, Dato’ Dr Ken Yeang.  He launched into his keynote speech by asserting that the battle for sustainable futures would be in cities rather than in buildings.  Dr Yeang proceeded to share the science and art of his green building designs through projects spanning different countries. He said that his background as an ecologist rather than as an architect formed his views and philosophy on green buildings.

Mr Jeffery Neng, Deputy Director of the Green Mark Department at the Building & Construction Authority, spoke on the Green Mark scheme and how it is taking shape here in Singapore, spelling out the initiatives towards a more green building ethos.  Green Mark is used as a benchmark to identify good practices in the development, construction, maintenance and management of buildings. 

Roundtable Discussion (from left): Mr Carsten Huttche, Assoc. Prof Lee Siew Eang, Mr Jeffery Neng, Dato’ Dr Ken Yeang and Prof Tay Kheng Soon

The roundtable discussion was chaired by Dr Tay Kheng Soon, Principal Partner, Akitek Tenggara. The other members of the roundtable included Dato’ Dr Ken Yeang; Prof Lee Siew Eang, Associate Professor, Department of Building, School of Design and Environment, National University of Singapore; Mr Jeffery Neng, and Mr Carsten Huttche, Founder/Director, Environmental Professionals. 

Mr Ronnie Tan, Senior Research Associate, Publishing and Research Services, NLB, ended the seminar by highlighting the various information resources available to research green buildings and bioclimatic design. These resources include NLB’s databases, the Internet as well as print materials from the National Library. Some of the databases recommended by Mr Tan include Business Monitor International, EBSCOhost, EIU, Engineering Village2, Factiva, ProQuest, ISI Emerging Markets, Global Trade Atlas and KOMPASS.

The seminar attracted 105 participants comprising architects, staff from statutory boards such as Jurong Town Corporation, Building & Construction Authority, National Environment Agency, National Parks Board, and architecture students from the National University of Singapore.

Mr Tai Lee Siang, President, Singapore Institute of Architects

After the seminar, the National Library launched the architectural book, “The National Library of Singapore: Redefining the Library”. The occasion was graced by Guest of Honour, Mr Tai Lee Siang, President, Singapore Institute of Architects.

The book showcases the National Library Building at Victoria Street as an architectural icon for Singapore and the region and shows how the architects and designers have endeavoured to revolutionise and humanise the library concept to meet the needs of users. Highlighted in the book are the various innovative and green features of the National Library Building such as the application of cutting-edge technology, bioclimatic use of landscaping, intelligent building systems and the green elements in the facade design.  It is envisaged that architects and designers will gain an understanding of the building design rationale and gain invaluable insight into the design concepts and features that went into the construction of the building and NLB’s learning lessons.

The book is available for sale at S$57.70 (with GST) at Kinokuniya Book Stores and online at The Library Shop (http://shop.nlb.gov.sg). Limited copies are also available for loan at NLB libraries.

By Veronica Chee (Senior Research Associate I), and Joseph Dawes (Research Associate I), Publishing and Research Services, National Library Board, Singapore