Sipcat 1.3.2 update available

Tom Schouteden — Thu, 23 Apr 2009 08:38:04 +0000

It has been exactly 6 months since we released our last update. While we are working on some new products and services behind the scenes we bring you this update which contains a number of fixes for issues that have popped up during the past half year. As of this update you will be automatically notified of any new update as soon as you log into the management interface, this save the hassle of having to check our website every now and then.

Not yet customer with an ITSP? Select your provider of choice and click the ‘Become a customer’ button. You are automatically taken to the providers signup page and will be all set up in no time. You can download the update and read the release notes here.

Snom goes green

Tom Schouteden — Tue, 14 Apr 2009 15:12:48 +0000

German independent IP phone maker Snom is pulling the green card. A German school has tested the power usage of various IP phone brands and found out that Snom devices consequently use the least power in the respective phone class. Good news for Snom as companies are increasingly taking ecological aspects into consideration when selecting new technology solutions.

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Unfortunately the test did not include Snom’s more recent 8xx series phone (pictured here) which sports a full color screen, which without doubt has a serious impact on the power consumption of the phone. Since more brands are introducing so called media phones with full color screens and media capabilities it doesn’t look like VoIP will help companies save electricity, much rather the opposite.

If you are looking for a “green” VoIP solution, a hosted ip pbx is your best option. This allows you to get rid of your old PBX and, by using an online telephone system, share resources with other customers on the same servers. If you do, you might want to consider Snom phones to go with your new telephone system, to make it as ecological as possible.

Read the original article here.

Skype opens up to SIP

Tom Schouteden — Mon, 23 Mar 2009 13:27:23 +0000

It looks like Skype finally means business. Just a couple of days after we reported about the Skype-Asterisk connection, Skype is opening up to the entire SIP PBX world. The company today announced its beta program “Skype for SIP” which will allow SIP PBX’s to connect to the more than 405 million Skype users worldwide.

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Skype has always much opposed towards business use of their service, as we reported earlier, but the company seems to have finally come to its senses. According to IDC over 400 000 IP telephone systems were shipped in 2008, with obviously many more operational today. Today, none of these systems are connected to the Skype network. This will mean a huge revenue/profit increase for Skype as businesses usually are heavy caller.

The new services will offer the following features:

Receive and manage inbound calls from Skype users worldwide on SIP-enabled PBX systems; connecting the company Web site to the PBX system via click-to-call

Place calls with Skype to landlines and mobile phones worldwide from any connected SIP-enabled PBX; reducing costs with Skype’s low-cost global rates

Purchase Skype’s online numbers, to receive calls to the corporate PBX from landlines or mobile phones

Manage Skype calls using their existing hardware and system applications such as call routing, conferencing, phone menus and voicemail; no additional downloads or training are required

These basic features will cover most needs of regular businesses. Those who wish tighter integration and more features can always revert to the Skype channel for Asterisk. The beta is currently only open to businesses who already run their own SIP IP PBX which supports the G729 codec. You can read the full press release here or apply for the program here.

Spencer talks about Skype for Asterisk

Tom Schouteden — Thu, 19 Mar 2009 10:51:20 +0000

We’re not too big a fans of Skype around here, but every once in a while a customer will ask us if her new IP PBX will allow her to perform calls to the Skype network. We then dutyfully explain her why that is not possible. So yes, even though I don’t necessarily have to like it myself, some customers would be very happy to see a Skype channel added to Asterisk and therefore Sipcat.

At the eComm conference in San Francisco last week, Digium’s Mark Spencer talked about the upcoming Skype channel for Asterisk. For now, the channel is available in close beta, but Spencer expects the beta to open up “very soon”. This doesn’t mean it will be ready very soon, but at least we’ll be able to get our hands on it and try it out.

It looks like your Skype account will have to be registed in Skype’s new Business Control Panel - which basically allows you to aggregate the different Skype accounts used in your company and distribute credit to them - but there doesn’t seem to be an extra charge for that. Also interesting, is that the new channel will allow access to a lot of Skype-specific variables, such as: skype_birthday, skype_gender, skype_country, etc.

Read the full interview here

Polycom introduces VVX1500 video phone

Tom Schouteden — Mon, 09 Mar 2009 17:35:07 +0000

Today, Polycom introduced the VVX1500 video phone or “media phone” as they prefer to call it. The phone provides a 7″ wide-screen touch display for voice, video and applications. Polycom remains true to the standards they have been using for the SoundPoint and SoundStation series, by providing SIP support and the same XML API as with their other phones as well as Polycom’s HD Voice technology.

Additionally the phone sports a Gigabit Ethernet built-in switch, USB 2.0 connection and integrated microbrowser. Polycom tries to contribute to a greener world by building in a motion detection sensor that allows the phone to go to standby if nobody is in the room. It also pulls in a maximum of 11W of power, in comparision my Linksys SPA-962 (with significant smaller display) pulls in a maximum of 15W.

The phone supports regular voice codecs as well as standard video codecs H.263, H.263+, and H.264. It should be available this month, with a list price of $1.099. Read the full press release here.

Skype tells SMB’s to pay up

Tom Schouteden — Thu, 19 Feb 2009 09:25:01 +0000

Many of our customers have considered using Skype as the main communication tool within their company. When asked for my opinion on that, I’ve always likened the use of Skype for business telephony with the use of Hotmail for business e-mail. Usually this gets the point across fairly quickly.

While Skype is a nice tool for free person-to-person communications and extremely cheap international telephony, it is not suitable as a main telephony solution for companies. Now it seems that Skype doesn’t want SMB’s to use it for that either.

In a recent change to Skype’s Fair Usage Policy, a number of new conditions were added:

you can call a maximum of 50 different numbers per day
there’s a maximum of six hours of SkypeOut calling per day
your Skype account cannot be shared with anyone (whether by sharing a computer or by connecting it to a PBX)

This comes on top of the existing 10 000 minutes (167 hours) limit per month. If either of these limits is exceeded, your calls will be billed at the normal rates and connection fees that apply at the time. It is not clear how Skype will enforce the third limitation.

If you’re looking at a business service that doesn’t impose any similar limits, and offers cheap telephony with PBX features, have a look at our Sipcat Online solution

Crisis leads to VoIP surge in 2009

Tom Schouteden — Sun, 25 Jan 2009 21:47:43 +0000

When faced with crisis, companies have to cut costs and delay investments. Cutting costs, leads to a slowdown in the economy, further stimulating a possible crisis. It’s safe to say 2009 will be a crisis year, this means companies going bankrupt and even more companies cutting costs, as such cutting profits in other businesses. So what does 2009 has in store for the VoIP market?

According to Don Witt at TMC, 2009 may turn out to be an excellent year for VoIP related businesses. As companies start cutting costs, they inevitably end up looking at their phone bill. As we all know VoIP is an excellent way of saving on your phone bill. This may be as easy as installing Skype on some of the office PC’s or, instead of delaying the investment in a VoIP phone system, actually speeding it up.

By replacing your phone system with a VoIP system, you automatically enable your entire office to benefit from the cost savings of VoIP. Additionally you get to enjoy increased productivity from integration with your software apps, to fax- and voicemail-to-email. So, instead of delaying your VoIP investments in 2009, executing them now may actually help you through the crisis faster.

(via TMCnet)

Nortel files for chapter 11

Tom Schouteden — Mon, 19 Jan 2009 11:04:11 +0000

Once it was one of Canada’s biggest employers and a stock market darling, just a couple of days ago it filed for Chapter 11 bankruptcy protection in the United States. Nortel has been struggling for years now, facing increasing competition from companies such as Alcatel-Lucent and Ericsson. While its stock was once worth more than C$1100, it now plumetted to C$0.15

The current financial crisis obviously does its target market no good, with companies canceling or delaying investments in phone systems. But is this a mere indication of the economic malaise, or is there more going on? Over the past few years we’ve seen the uprise of open source and software based phone systems introduced by lean and mean companies with a much lower cost burden.

Of course these smaller companies are not taking big chunks out of Nortel’s revenue, but they are definitely eating bits and pieces away from it. This, combined with lower revenue and high fixed costs may very well contribute to the demise of not only Nortel but other traditional phone system manufacturers. I’m sure 2009 will tell if Nortel is going to be the only PBX maker who falls victim to the economic crisis.

Cisco SPA-525G is coming

Tom Schouteden — Mon, 05 Jan 2009 13:23:19 +0000

A new year traditionally comes with New Year’s Resolutions and looking at our last post, one of our resolutions must include blogging more often. It is true that when business is going fast, blogging gets lower on the priority list. But a 6 month hiatus is not acceptable, so here we are again with all the best wishes for 2009 and an introduction of Cisco’s newborn, the Cisco SPA-525G.

Despite its appearance and model name, this is not a Linksys phone but a Cisco one. Although not obvious on the outside, the fact that it runs both SIP and Cisco’s own Skinny protocol is a giveaway. But this baby has more up its sleeve than meets the eye. Like many other IP phones, the SPA525G comes with two Ethernet ports with a built-in switch and Power over Ethernet support. However, unlike any other IP phone it also comes with a 802.11G WiFi connection supporting WEP and WPA, making this a very versatile phone in any situation.

And the wireless fun doesn’t stop there either. The new IP phone also comes with a built-in Bluetooth connection, allowing you to pair the phone easily with Bluetooth headsets. If that’s not enough, a USB connection allows you to add a mass-storage device to the phone and play music from it through it’s built-in MP3 player.

One of the biggest drawbacks of Linksys-series SPA IP phones is that they (until recently) did not offer any kind of shared address book if you’re not connecting the phone to a SPA9000 IP PBX. Both the new Cisco IP phones and the earlier Linksys IP phones (through a firmware upgrade) now support LDAP corporate address books.

The phone is available for preordering in the US at around $400, but hasn’t showed up at dealers in Europe yet.

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