Skype help & learning
Skype retired in May 2025
Important: Update December 20th 2025: We are extending the timeframe you have to export your Skype data until June 2026. Submit your requests to download your data through the Skype Export Portal here.
This change impacts both free and paid Skype users, but not Skype for Business. Sign in to Microsoft Teams Free on any supported device using your Skype credentials and your contacts and chats will automatically be transferred. You will also receive a notification in the Skype app prompting you to take action to migrate your data.
If you don't want to use Microsoft Teams Free, you can export your Skype data. Learn how
Existing calling and Skype Number subscriptions will continue to automatically renew until April 3, 2025. The Skype Dial Pad is available to remaining paid users from the Skype web portal and within Teams Free. To transfer your Skype Number, contact your new carrier. How do I port my Skype number?
If you're new to Skype, you won't be able to purchase Skype Credit or subscriptions to make and receive international and domestic calls.
Skype is not a replacement for your telephone and has limited emergency calling capabilities depending on your country. Learn more.