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	<title>Small Biz Map</title>
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	<link>http://smallbizmap.com</link>
	<description>Your Guide To Greater Profits...Greater Results</description>
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	<item>
		<title>Tisk, Tisk…Are Your Holiday Parties At Risk?</title>
		<link>http://smallbizmap.com/tisk-tiskare-your-holiday-parties-at-risk/</link>
		<pubDate>Fri, 19 Jul 2013 00:58:01 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[alcohol]]></category>
		<category><![CDATA[holidayparty]]></category>
		<category><![CDATA[marriott]]></category>
		<category><![CDATA[purton]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=882</guid>
		<description><![CDATA[<br />
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It’s a familiar story, a common event…Picture This! It’s December 2009 and you’re in sunny San Diego, California. As the end of the year approaches, you decide to get into the holiday spirit by hosting a Holiday Party for your employees.  You of course intend to serve alcohol. After all, you want to keep things [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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		</item>
		<item>
		<title>Employers Recovering Attorneys&#039; Fees Just Got Tougher In Wage Claims</title>
		<link>http://smallbizmap.com/employers-recovering-attorneys-fees-just-got-tougher-in-wage-claims/</link>
		<pubDate>Fri, 12 Jul 2013 01:32:11 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[labor code]]></category>
		<category><![CDATA[SB462]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=827</guid>
		<description><![CDATA[<br />
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Employers have been accustomed to recovering attorneys&#8217; fees when they prevail in wage and hour claims brought under California Labor Code section 218.5. That provision required a court in any action brought for the nonpayment of wages, fringe benefits, or health and welfare or pension fund contributions, to award reasonable attorneys&#8217; fees and costs to [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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		<item>
		<title>Arbitration or Litigation – What’s The Real Cost?</title>
		<link>http://smallbizmap.com/arbitration-or-litigation-whats-the-real-cost/</link>
		<pubDate>Wed, 10 Jul 2013 23:45:44 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[arbitration]]></category>
		<category><![CDATA[employee-related claims]]></category>
		<category><![CDATA[litigation]]></category>
		<category><![CDATA[workplace disputes]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=869</guid>
		<description><![CDATA[<br />
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For years, arbitration has been the preferred method of employers to resolve employment cases. The reason is simple: litigation is expensive. Defense costs in single-plaintiff employment cases can easily reach $150,000 to $250,000 through trial. As a result, employers have utilized arbitration agreements as a line of defense against these costs. Although arbitration has often [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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		</item>
		<item>
		<title>Beware of BTN</title>
		<link>http://smallbizmap.com/beware-of-btn/</link>
		<pubDate>Fri, 31 May 2013 20:30:23 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[managing-people]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=645</guid>
		<description><![CDATA[<br />
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Hiring employees can be a pain in the you know what. So much so that often hiring decisions are made in haste, simply to have a warm body in place. This can lead to the &#8220;Better Than Nothing&#8221; (BTN) syndrome. And it&#8217;s understandable… When you&#8217;re short on resources and long on deadlines to get work [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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		</item>
		<item>
		<title>Help An Employee Out</title>
		<link>http://smallbizmap.com/help-an-employee-out/</link>
		<pubDate>Fri, 31 Jul 2009 13:52:21 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[new hire orientation]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=262</guid>
		<description><![CDATA[<br />
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Good training creates better employees.  Whether it&#8217;s explaining a new policy or teaching new skills, adequately training your staff is vital to the continued success of your small business. To be most effective, employee training should begin on the first day of work and cover everything the employee needs to know.  I repeat, training should [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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		</item>
		<item>
		<title>Avoiding Employment Discrimination Claims</title>
		<link>http://smallbizmap.com/avoiding-employment-discrimination-claims/</link>
		<pubDate>Fri, 24 Jul 2009 13:33:14 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[at-will-employment]]></category>
		<category><![CDATA[employee handbook]]></category>
		<category><![CDATA[Employment Discrimination]]></category>
		<category><![CDATA[employment discrimination claims]]></category>
		<category><![CDATA[protected classes]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=252</guid>
		<description><![CDATA[<br />
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Almost all employees are considered to be employed at will.  An at will employee can be fired at any time, for almost any reason, except under the following circumstances: 1.  You cannot fire someone in retaliation for the exercise of a statutory right, such as filing a workers’ compensation claim. 2.  You cannot fire someone [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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]]></description>
		</item>
		<item>
		<title>Virtual Assistants – An Alternative to Hiring Employees</title>
		<link>http://smallbizmap.com/hiring-virtual-assistants/</link>
		<comments>http://smallbizmap.com/hiring-virtual-assistants/#comments</comments>
		<pubDate>Tue, 21 Jul 2009 19:07:10 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[virtual assistant]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=287</guid>
		<description><![CDATA[<br />
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If you don&#8217;t want the expense and responsibility of hiring employees and finding space for them to work, consider hiring a virtual assistant. Virtual assistants are independent contractors who work from their own home or office, handle duties for you, and communicate with you via telephone, fax, e-mail or messenger service. Virtual assistants are especially [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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]]></description>
		<wfw:commentRss>http://smallbizmap.com/hiring-virtual-assistants/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>What does your customer want?</title>
		<link>http://smallbizmap.com/what-does-your-customer-want/</link>
		<pubDate>Tue, 21 Jul 2009 13:38:15 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[customer solutions]]></category>
		<category><![CDATA[magic-bullet]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=221</guid>
		<description><![CDATA[<br />
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Do you ever wonder what your customers want? Most business owners ask themselves that question daily. I know I do and I bet you do too. I was watching one of my favorite marketers speak recently and he said something that struck a chord with me and got me thinking. He said &#8220;people want magic [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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		</item>
		<item>
		<title>4 Tips to Avoid Customer Complaints</title>
		<link>http://smallbizmap.com/4-tips-to-avoid-customer-complaints/</link>
		<pubDate>Mon, 20 Jul 2009 19:17:36 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[customer complaints]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Training]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=244</guid>
		<description><![CDATA[<br />
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People can make or break your small business.  Offering excellent customer service can distinguish you from the competition, result in increased sales and a more loyal clientele.  Therefore, teaching employees how to treat customers right should become part of your initial and ongoing training.  It should be reinforced daily. Below are four tips you can [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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		</item>
		<item>
		<title>What Do You Do When Customers Complain?</title>
		<link>http://smallbizmap.com/what-do-you-do-when-customers-complain/</link>
		<pubDate>Fri, 17 Jul 2009 13:46:03 +0000</pubDate>
		<dc:creator><![CDATA[Ronda]]></dc:creator>
				<category><![CDATA[Performance Management]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[feedback]]></category>

		<guid isPermaLink="false">http://smallbizmap.com/?p=209</guid>
		<description><![CDATA[<br />
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Tell me&#8230;. what do you do when your customers complain? It&#8217;s true that you just can&#8217;t please all of the people all of the time, even if you run yourself into the ground trying. There will always be someone who is not happy with what you have done. So what is a small business owner [&#8230;]<div class='yarpp-related-rss yarpp-related-none'>

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]]></description>
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