Small & Medium Enterprise Support, East Africa

Richard Muteti hands the SME Handbook to His Excellency Mr. Wamkele Mene Secretary General – AfCFTA Secretariat:

2022-04-01T22:31:00.000+03:00

Richard Muteti CEO of the Confederation of Informal Sector Organizations East Africa and Jua Kali Sector Federation in kenya Hands the SME Handbook to His Excellency Mr. Wamkele Mene Secretary General – AfCFTA Secretariat on the sidelines of the Employers’ Annual Conference 2022.The African Continental Free Trade Area (AfCFTA) seeks to create a single market for goods and services in order to deepen the economic integration of Africa.

Richard Muteti hands over tools of trade to young entrepreneurs in Makueni

2022-02-22T23:42:00.005+03:00

Richard Muteti the Chief Executive Officer of the Kenya National Federation of Jua Kali Associations Handing over tools of trade to at least 184 young entrepreneurs in Makueni County to start and grow their businesses in the Jua Kali/MSMEs sector under the "Ujuzi Teke Teke"(Skills on the go) Youth Empowerment Programme in Makueni County with H. E. Governor Kivutha Kibwana,. Ujuzi Teketeke is a 8-week youth life skills training initiative where learners are attached to established craftsmen for on-the-job training to equip young people with industrial skills.Those who successfully complete the training are issued start-up kits to start their own biz. The programme is supported by the National Industrial Training Authority & Kenya National Federation of Juakali Association. Areas of focus include:Catering, Barber and salon, Mechanics, Plumbing, Carpentry, Masonry, Photography & video production, Agribusiness, Tailoring &Welding. A Youth Empowerment Programme, targeting hundreds of young people in the informal sector

Richard Muteti honored in Kenya

2021-12-13T19:50:00.001+03:00

Mr. Richard Muteti was honored by the National Jua Kali Sector leadership for his service to the Jua Kali sector in Kenya at a national leaders’ conference in Naivasha, November 2021

Mr. Muteti received the certificate of Honor for 15 years of outstanding leadership, valuable contribution and exemplary service and dedication to the growth, development and promotion of the Jua Kali/MSMEs Sector in Kenya for the period of 2005-2021

During this period, Muteti has been involved with the creation of the 4K MSE 2030 Initiative, a mass production initiative of dignified products by the Jua Kali sector, championed and advocated for the MSE Bill that was enacted into MSE Act 2012, that led to the establishment of the Micro and Small Enterprises Authority in Kenya, has championed the relationship between the technical and vocational Institutions and the Jua Kali artisans, conceptualized and produced the first series of the SME Handbook in Kenya and has been Managing the East African Community Micro Small and Medium Enterprises Trade Fairs for the six EAC Partner States since 2008 meant to open up the regional market to small businesses& integrate the EAC, and was elected as the Chairman of the COMESA Business Council SMEs Work-Group among other notable achievements

HON. DR. PETER MATHUKI , EAC SG MEETS REGIONAL MSMEs SECTOR LEADERS

2021-08-13T12:23:00.000+03:00

Richard Muteti CMSEO-EA and Jua Kali Sector CEO, leads a meeting between the East African Community Secretary General Hon. Dr. Peter Mathuki and EAC regional representatives of the Micro and Small Enterprises (MSEs) Sector in a high level meeting led by the Confederation of Micro and Small Enterprises Organization East Africa (CMSEO-EA).

A number of issues were deliberated on, including enhancing support for the Annual EAC MSMEs Trade Fair that brings together thousands of MSEs to open up market frontiers, promote cross border trade, closing the gaps in trade and promotes dialogue between regional small businesses among others. The participants agreed to work together to create a mechanism and instruments that addresses a regional MSMEs policy, access to affordable credit, strengthening MSEs visibility and the need for mass vaccinations to the small business owners who cross the regional borders every day. The EAC SG thanked the MSEs sector for being resilient during this pandemic period by continuing to create jobs and opportunities. The EAC SG was accompanied by the EAC Director General, Customs and Trade among other officials while CMSEO-EA was represented by the Chapter leaders from the six EAC Partner States and Richard Muteti, the CMSEO-EA and Jua Kali Sector CEO

Richard Muteti the MSMEs and Jua Kali Sector Chief attends the EAC EABC CEOs Breakfast meeting in Nairobi

2021-08-10T16:50:00.000+03:00

calling for the development, promotion and certification of informal/MSMEs sector skills in the EAC region to improve their competitiveness and productivity. “we must prepare the MSMEs Sector players to take advantage of the African continental free trade area- during the EABC CEO breakfast roundtable with EAC Secretary General - Kenyan Chapter held today 06/08/2021

MSMEs constitute more than 80 percent of all total jobs in EAC region

Richard Muteti EAC Regional MSMEs and Jua Kali Sector Chief attends an EASTRIP Meeting in Addis, Ethiopia in July 2021

2021-08-10T16:46:00.001+03:00

Three East African countries are participating in the Eastern Africa Skills for Transformation and Regional Integration Project (EASTRIP), i.e. Ethiopia, Kenya and Tanzania. The project supports the development of highly specialized Technical and Vocational Education and Training (TVET) programs as well as industry-recognized short term certificate level training, and is targeting regional priority sectors in transport, energy, manufacturing and ICT / the project promotes the mobility of students and faculty within and beyond the region and will establish a community of practice of TVET in the region. A quality demand-driven TVET system can be a powerful engine for youth skills development leading to employment and poverty alleviation

Mr. Richard Muteti is also the Chairman of the COMESA Business Council SMEs Work-Group

Richard Muteti and Makueni County Government youth empowerment

2021-03-24T23:41:00.000+03:00

Richard Muteti, the Jua kali sector chief in Kenya leads the youth empowerment programme in Makueni County where Jua Kali Federation and National Industrial Training Authority (NITA) partners to empower and promote entrepreneurship and creation of jobs for the youth in Makueni,

the Jua Kali Associations Worksites in Makueni will be used as assessment centers for the training programmes, MSEA has constructed and refurbished the Jua Kali constituency industrial development centers

Richard Muteti and the National Industrial Training Authority (NITA)

2021-03-07T20:02:00.000+03:00

Richard Muteti, the Jua kali sector chief in Kenya leads the Jua Kali Sector in partnering with National Industrial Training Authority (NITA) aimed at enhancing artisans’ skills, a Move to support growth of the Jua Kali sector.

the partnership means Jua Kali artisans can acquire specific skills suited to their trade for a small fee and that an artisan who has a specific job can walk into a NITA Centre to use the specialized equipment suited for that job and pay a small fee.

the program will also allow skilled artisans but who have no papers to be certified and be officially recognized as professional workers.it is an open program. One only needs to go to NITA and demonstrate the skills that they have. And NITA will use their own systems to certify them

With over 80 per cent of the Kenyan economy anchored on the informal sector, a role significantly played by the Jua Kali sector, enabling the players in the industry through skills up-skilling ad re-skilling is necessary. This way, the workers can produce higher quality goods and services that can also be exported to the international market.

Mr. Richard Muteti is also the Chairman of COMESA Business Council SMEs Work-Group as well as the Head of Secretariat/CEO of the Confederation of Micro and Small Enterprises Organisation East Africa (CMSEO-EA) and The Regional EAC Project Manager of the EAC MSMEs Trade Fairs

Richard Muteti congratulates Hon. Dr. Peter Mathuki

2021-03-07T19:49:00.004+03:00

Richard Muteti who is also the Chairman of COMESA Business Council SMEs Work-Group leads the East African Community Confederation of Micro and Small Enterprises Organization East Africa (CMSEO-EA) along with the CMSEOEA Executives in congratulating Hon. Dr. Peter Mathuki, The new Secretary General of the East African Community

CMSEO-EA noted that Hon. Dr. Mathuki’s appointment was a great honour to the private sector and especially the EAC regional Micro and Small Entrepreneurs who form the majority of the population in the region.

Mathuki’s long standing commitment and support of the East African Community integration process through trade and investment in his previous assignments and his ability to converge different views from partner states is highly commendable.

CMSEOEA noted that MSMEs sector is proud of Mathuki and is confident that the development and success of the Small Businesses sector is in good hands.

CMSEOEA looks forward to a good working relation with the EAC going forward

Richard Muteti and Intellectual Property Rights

2019-05-03T11:22:00.001+03:00

Richard Muteti, CEO, Kenya National Federation of Jua Kali Associations and also Chairman of COMESA Business Council SMEs Work-Group leads a group of 300 small business owners from the Artisans National jua kali federation in participating in training on the use of Intellectual Property Rights to improve productivity and competitiveness among MSMEs at KICC with representation from several Counties-Protecting MSMEs Innovations in Kenya in support of Kenya's Agenda 4

Inside Business: Jua Kali Sector with Richard Muteti

2019-03-13T20:50:00.001+03:00

Richard Muteti Celebrating SME hand book series origin in Kenya

2019-03-12T20:00:00.001+03:00

Richard Muteti gives an over view of the Jua Kali Sector In Kenya

2019-03-07T23:00:00.001+03:00

Manufacturing Sector Is One Of Governments Big Four Agenda

2019-03-07T22:55:00.001+03:00

Kenya Hosts the 19th EAC Jua Kali/ Nguvu Kazi MSMEs Exhibition.

2018-12-27T12:37:00.003+03:00

Close to 2000 Small Business Owners from 40 Counties and 5 EAC Partner States attend the 19th EAC Jua Kali MSMEs Exhibition in Eldoret showcasing the various products and services from SMEs and graced by H.E. Deputy President of Kenya Hon. Ruto, Cabinet Secretary for Industrialization and Trade Hon. Munya, H.E Hon. Mandago, Governor of Uasin Gishu County among other dignitaries from the EAC Partner States.

The nine (9) day event (2^nd-10^th December 2018) was managed by Mr. Richard Muteti the Regional Project Manager of the EAC Jua Kali/ Nguvu Kazi Exhibitions and who also serves the Micro, Small and Medium Enterprises (MSMEs) sector in various capacities both within Kenya, East African Community and the COMESA region in general. Muteti is the founder of Small and Medium Enterprise Support, East Africa (SMES-EA) and author of the inaugural “ SME Handbook” series in Kenya.

Secretariat: SMES-EA

RICHARD MUTETI LEADS THE PREPARATIONS OF THE 19TH EAC JUA KALI/NGUVU KAZI EXHIBITION IN ELDORET-UASIN GISHU COUNTY

2018-11-10T13:50:00.001+03:00

Preparation for the 19^th Jua Kali/Nguvu Kazi Exhibition on Top Gear

The County organizing committee drawn from the County Government of Uasin Gishu which is planning the 19th Jua Kali/Nguvu Kazi exhibition on 8^th, November 2018 met with the project manager Mr. Richard Muteti. They briefed him on the level of preparedness they have put in place for the success of the event. The team was joined the next day by The County Minister and the CEO of the Department of Trade and Industry along with representatives from the National Organizing Committee and the CISO Kenya Chapter Secretary General

Speaking in the meeting, Mr. Muteti who is also the Chairman of the COMESA Business Council SMEs Work-Group noted that he was pleased with all the measures placed by the administration terming it as being “on top of the game."

He asked the local committee to synchronize and compare notes with both national and regional organizing committees for the seamless flow of activities.

The East Africa 19th Jua Kali exhibition is expected to commence on 2nd -10th December, at Eldoret Sports Club, Uasin Gishu County where over 1500 artisans are expected to parade their locally made products.

Representatives from the County Kenya National Chamber of Commerce and Industry, Confederation of Informal Sector Organization (CISO) and other stakeholders were also in attendance.

The project manager added that communication will be made to other Government agencies such as KRA to freely allow free movement of goods and services from all six-member states set to participate in the exhibition.

19^th EAC Jua Kali/ Nguvu Kazi Exhibition Brief

Kenya to Host the 19th EAC Jua Kali /Nguvu Kazi Exhibition 2018

2018-08-19T12:55:00.000+03:00

The Republic of Kenya will be hosting the 19^th EAC Jua Kali/Nguvu Kazi (MSMEs) Exhibition in December 2018, the event is organize by the East African Community, The Six (6) Partner States of the EAC Community and the East African Confederation of Informal Sector Organizations (EA-CISO)

This event is held annually on rotational basis among East Africa Community (EAC) member states in order to expand and promote cross border trade for Micro and Small Enterprises products and services; and contribute towards the integration of East Africa Community through cultural exchanges during the exhibition

The event aims at enhancing regional integration through promotion of trade activities for the MSME sector products and services at a regional level

The 19^th EAC Expo will be held in Eldoret, Uasin Gishu County in Kenya where 1,500 exhibitors drawn from the six EAC Partner States are going to attend

Richard Muteti

Regional Project Manager

EAC Jua Kali/Nguvu Kazi Exhibitions

Richard Muteti, CEO, Kenya National Federation of Jua Kali Associations

2018-08-03T14:44:00.004+03:00

Meeting the Vice Chancellor and the Deputy Vice Chancellor of the Co-operative University of Kenya

Strengthening the partnerships and linkages between the Small Businesses Sector and the cooperative movement in Kenya-Myriads of opportunities to be harnessed

The Co-operative University of Kenya is a specialized university in a unique niche of the economy sustaining millions of lives in Kenya. The institution has played a key role in setting the co-operative agenda in the nation which has contributed in shaping Kenya’s economy, among the issues discussed were:

Formation of cooperatives

Training members of the MSME associations

Opportunities for incubation, innovation, commercialization of ideas and capacity building among others

MSMEs Partners with TIVETS in Kenya

2018-06-27T13:14:00.000+03:00

RICHARD MUTETI CEO Jua Kali Federation viewing Vehicle body building skills in-house
Inspecting the manufacturing of bodies for passenger-carrying vehicles by the Jua Kali sector at Kariobangi
our partnership with the TVETs will benefit through recognition of members prior and on the job learning outcomes through certification of their hard-earned competencies

The African Union Commission begins the process of validating SME Strategy and Master Plan 2017-2021

2017-04-25T13:57:00.000+03:00

Nairobi, Kenya – 10 October 2016. The African Union Commission (AUC) began today the process of validating the Small Medium Enterprise (SME) Strategy and Master Plan 2017-2021 during a two-day workshop in Nairobi, Kenya. The objective of the initiative is to develop an African Union strategic framework which will support the implementation of the Accelerated Industrial Development of Africa (AIDA) and Africa’s sustainable economic transformation under Agenda 2063. The workshop was attended by the Senior Industry Officers from the Regional Economic Communities (RECs), the Private Sector and Development Partners. AUC and UNECA officials co-chaired the working sessions

The SME Strategy and Master Plan 2017-2021 aims, among others, at improving the continental business environment, increasing business formation, supporting formalization of growth-oriented informal enterprises and startups, increasing SME/Is, MSMEs and entrepreneurs’ participation in regional and global value chains and promoting innovative financing.

Mrs. Treasure Thembisile Maphanga, Director of the Department of Trade and Industry (DTI) of the African Union Commission, commended participants for their continuous commitment in supporting the Department of Trade and Industry to contribute to the sustainable structural transformation of the continent through Industrialization. She praised RECs and Experts from various institutions including the European Union, JICA, Traidlinks, UNCTAD, UNECA and Canadian Government who worked closely with the Commission during the last few months by providing comments and inputs in order to enrich the draft SME Strategy and Master Plan. The Director pointed out that Industrialization has recently become a high priority for more countries and more cooperating partners. She echoed the tragedy that migrants are going through while trying to join Europe and the high rate of youth’s unemployment. According to her, the continent’s industrialization appears to be the winning strategy that will accelerate job creation and poverty alleviation for the coming years in addition to support the continent’s sustainable structural transformation.

Mrs. Maphanga referred to some key statistics about the youth population in Africa to highlight the importance of taking advantage of its full potential. “In 2015, 226 million youth aged 15-24 lived in Africa, accounting for 19 per cent of the global youth population. By 2030, it is projected that the number of youth in Africa will have increased by 42 per cent. Africa’s youth population is expected to continue to grow throughout the remainder of the 21st century, more than doubling from current levels by 2055”, she emphasized. She urged the audience to deepen its reflections and support productive capacities while discussing the issue of youth and start-ups. To harness the youth’s demographic dividend, which is the 2017 theme of the African Union, the Director for Trade and Industry indicated that research has identified some policy actions related to SME Development as key levers. “According to the findings, economic reforms to create more quality jobs with multiplier effects, enhance innovation and productivity of the informal sector and support graduation from small to medium sized enterprises, as well as transformative education to focus on innovation, skills development, science and technology and entrepreneurship are winning strategies”, she underscored.

The SME Strategy and Master Plan identifies initiatives that should be undertaken in the next five years that are aimed at unleashing the potential of SME/Is and MSMEs - the drivers of African economies’ growth to create employment, reduce poverty and promote by ensuring that women, young people and underserved populations, including those in rural areas, benefit from economic growth.

The EABC was represented by Mr. Richard Muteti the SME focal point

UGANDA HOSTED THE 17TH EAC JUA KALI SMEs EXHIBITION IN KAMPALA, UGANDA

2017-02-15T19:44:00.000+03:00

The East African community Jua Kali / Nguvu Kazi exhibition was started in 1999 at Arusha in Tanzania during the signing of the treaty that established the East African Community .It is a yearly rotational initiative started by the East African community Secretariat In collaboration with the EAC Partner States through the East African Confederation of Informal Sector Organizations (EA-CISO) . the regional exhibition acts as a platform for carrying out marketing initiatives for the Micro and Small Enterprises (MSEs) products and services which has been branded “JUA KALI /NGUVU KAZI”. This exhibition was the 17^th since its inception

After the inauguration of the first regional exhibition in Arusha (1999), subsequent exhibitions have been held in Nairobi (2000 and 2001), Kampala (2002), Dar es Salaam (2003) Mombasa (2004), Kampala (2005), Dar es Salaam (2006) ,Nairobi (2007), Kigali (2008), Dar es Salaam (2009), Kampala (2011), Bujumbura (2012), Nairobi (2013) , Kigali (2014), Dar es Salaam (2015) and the 17^th Exhibition in Kampala in 2016. The exhibition exposes the MSEs to the vast Regional market of over 140 million people and acts as a platform availing the Micro and Small Entrepreneurs of East African Region new market for their products and bridging-up the technological gaps between them .

The 17^th EAC Jua Kali/ Nguvu Kazi exhibition was managed by Mr. Richard Muteti who is the Regional Project Manager and it was held at the UMA exhibition grounds in Kampala Uganda from 5th to 11th DECEMBER, 2016

East African Legislative Assembly Members from Kenya meets the EAC MSE leaders from Kenyan and the MSE Authority

2016-04-21T21:30:00.000+03:00

High level meeting held today between the Kenyan Members of Parliament from the East African Legislative Assembly (EALA), Micro and Small enterprises Authority (MSEA) and EAC Regional MSE leaders from Kenya

The meeting held on 21^st April 2016 at the MSEA headquarters discussed the following;

The current status of the MSE and the MSE ecosystem in Kenya presented by the CEO of MSEA Mr. Patrick Mwangi

A brief on the MSE regional harmonization and cross border trade within the East African Region presented by Mr. Richard Muteti, CEO of Kenya National federation of Jua Kali Associations and current Regional Project Manager of the EAC Jua Kali/ Nguvu Kazi Exhibitions

The role of EAC on MSEs

The meeting come up with several recommendations and agreed on a number of ways to promote and develop the small businesses sector both in Kenya and the EAC region

COMESA BUSINES COUNCIL - LOCAL SOURCING for PARTNERSHIPS WORKSHOP takes place in Kenya, from the 23rd to 26th February 2016

2016-03-09T18:49:00.001+03:00

theme, “Building Sustainable Sourcing Partnerships between SMEs and Corporate Companies”,

this event is hosted by COMESA Business Council (CBC) , Kenya Association of Manufacturers and the Kenya National Federation of Jua Kali Associations

This capacity strengthening exercise is focused on the development of an action plan on strengthening the inclusiveness of SMEs into value chains at firm and sectoral level in Africa. The end result is to create a sustainable sourcing system from indigenous Small and Medium Enterprises (SMEs) that ensures business meet the standards required for them to effectively participate in a competitive supply chain network of corporate companies present in the region.

This will increase local sourcing from small growth enterprises in the agro manufacturing and agriculture sectors by large corporate companies in the COMESA region through training on the Global Food Safety Management Systems, and facilitating the integration of the SMEs into the competitive supply chain network of corporate companies and key regional value chains.

Richard N. Muteti

CEO, Kenya National Federation of Jua Kali Associations (KNFJKA)

Director, Small and Medium Enterprise Support, East Africa (SMEs-EA)

Chairman, COMESA Business Council SMEs Workgroup

Launch of the SME Handbook (Second Edition)

2015-10-27T11:22:00.000+03:00

featuring Information, Services and Products for small business owners in Kenya

Monday, 26^th October, 2015 at the Laico Regency Hotel, Nairobi -The second edition of the SME Handbook has been launched by Hon. Adan Mohammed, Cabinet Secretary for Industrialization and Enterprise Development. The Handbook is a comprehensive catalogue of information, products and services for small business owners in Kenya aimed at addressing the critical need for information on service providers in the SME sector.

The updated second edition reflects the current dynamics of the ever growing information needs by small business owners (SMEs) in Kenya. The book also gives special attention to the now devolved services.

“We are excited to launch The Handbook which comes in to seal the information gap that exists between opportunities and SMEs. Lack of knowledge on where to access business services and products by small businesses continues to be a major obstacle to their development and growth. This is despite the fact that a lot of organizations have a lot of services for small business people. Scanty information about the market is also hindering SMEs from taking advantage of emerging opportunities. The second edition of the SME Handbook brings all relevant information in a single easy to read book,” remarked Richard Muteti, the SME Handbook Project team leader

At the function the Cabinet Secretary for Industrialization and Enterprise Development noted “The Government fully recognises the critical role that the private sector, development partners, and other stakeholders are playing in ensuring appropriate products and services are availed to MSMEs. This is why my ministry has collaborated with the SME Handbook which is in line with the national goal of developing this sector as the government continues to support similar initiatives that help in reaching our objectives for the sector.”

The second edition of the SME Handbook will be distributed through the National and County Government information centres, various apex Business member organizations in the Micro, Small & Medium Enterprises (MSMEs), Women and Young Entrepreneurs sector, national and county business information centers among other outlets.

The first edition of the SME Handbook was launched in September, 2011 by the then Minister for Trade. The Handbook received a lot of support from both the public and private sector and was adopted by the Ministry of Trade and key institutions, as a reference publication in the Business Information Centers (BICs) situated across the country

The SME Handbook is a project of Small and Medium Enterprise Support, East Africa (SMES, EA) through the SME Handbook Secretariat in collaboration with a technical team of key public and private sector stakeholders.

SMEs, especially those located upcountry; have major problems accessing business services largely because there is little awareness of what the market is offering.

SMEs have been cited as one of the key sectors expected to drive Kenya’s Economic growth. This sector is also expected to provide the bulk of jobs for youth.

The SME Handbook Project is headed by Mr. Richard Muteti who is The SME Handbook Project Team Leader and Directed by Ms Lydiah Njoroge

Preparation for the second edition of The SME Handbook is underway

2015-04-04T20:18:00.000+03:00

Preparation for the second edition of The SME Handbook is underway to facilitate small businesses Access to Services & Products

Lack of information on where to access business services and products by small businesses continues to be a major obstacle to their development and growth.

The second edition of the comprehensive SME Handbook aimed at addressing the critical need for information on service providers to the SME sector in Kenya is currently being developed. The Handbook is a project of the Small and Medium Enterprise Support, East Africa (SMES, EA) and is being produced and published in collaboration with several stakeholders from both the private and public sector in Kenya

The first edition of the SME Handbook was launched in September, 2011 by Hon. Chirau Ali Mwakwere, the then Minister for Trade. The Handbook received a lot of support from both the public and private sector and was adopted by the Ministry of Trade and key institutions, as a key reference publication in the Business Information Centers (BICs) situated across the country.

The second edition is being updated to reflect the current dynamics of the ever growing information needs of the small businesses sector in Kenya and will give special attention to the now devolved services from both the private and public sector.

The second edition is set for launch in the third quarter of 2015. It will be distributed through the various apex member organizations in the Micro, Small & Medium Enterprises (MSMEs), Women and Young Entrepreneurs sector, national and county Government business information centers among other outlets.

SMEs, especially those located upcountry; have major problems accessing business services largely because there is little awareness of what the market is offering.

This is a serious handicap, and is hindering SMEs from seeking the services they desperately need to grow. This is despite the fact that a lot of organizations have been formed in the last few years specifically to address the business needs of SMEs. scant information about the market is also hindering SMEs from taking advantage of emerging opportunities.

SMES have been cited as one of the key sectors expected to drive the growth of the Kenyan economy, and are expected to provide the bulk of jobs for Kenyan youth as well as being the engine for economic development.

The initiative is headed by Mr. Richard N. Muteti who is the team leader and is managed by Lydia Gacari who is the project Director

For more information

The Team Leader,

The SME Handbook Secretariat

info@thesmehandbook.com