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The Managed Services Provider Blog by Darren James
As fast as technology changes, so does the delivery. Come read about the constantly changing world of supporting and delivering that technology to the business world.


LATEST POST:

SAAS is the Driving Force

Apr 24, 2012 - If you want to have your finger on the pulse of managed service growth, look towards SAAS. I’m seeing an explosion in mid-market growth of migrating “line of business” applications to the cloud space. Mid size companies who’s only choice was on-site, in-house IT and server architecture, are ... READ MORE

Dealing with the "Bezel Issue" and Windows 8
Posted in Windows Enterprise Desktop
by Ed Tittel on May 27, 2012

Almost any of the touchscreens you might buy today (especially those offered at more reasonable prices) will have bezels around the edge. By definition, a bezel forms a raised edge around the boundaries of monitor. When you try to slide from beyond t...READ MORE


How Technology Changes Everything, Even Itself (and Us Too, of Course)!
Posted in IT Career JumpStart
by Ed Tittel on May 27, 2012

Among my many regular stops for input to this blog is Microsoft's excellent but incredibly varied and mutable Born To Learn blog. That's why I really didn't know what to expect when I dived into a post from my old friend and colleague, Lutz Ziob this...READ MORE


Asus Transformer Pad : Australia Shipping Update
Posted in The Real (and Virtual) Adventures of Nathan the IT Guy
by Nathan Simon on May 27, 2012

Apparently Asus' Facebook page states that Australians will have to wait till July get their hands on a Transformer Pad Infinity, or the Asus Padfone. For more information check out the previous posts or join the Facebook Fan page here. The Asus T...READ MORE


May UG meeting reminder
Posted in PowerShell for Windows Admins
by Richard Siddaway on May 27, 2012

Quick reminder that the UK PowerShell group session on PowerShell in Windows 2012 is on Tuesday 29 May. Details from http://msmvps.com/blogs/richardsiddaway/archive/2012/05/08/uk-powershell-group-may-2012.aspx...READ MORE


Military Singles Hack
Posted in Irregular Expressions
by Dan O'Connor on May 27, 2012

I had no idea this site even existed until this attack was announced. Anyway here is the article. http://www.imperva.com/docs/HII_Dissecting_a_Hacktivist_Attack.pdf Much of what was used you will find on many of the war game sites I have previ...READ MORE


Samsung Galaxy S3 Review
Posted in The Real (and Virtual) Adventures of Nathan the IT Guy
by Nathan Simon on May 26, 2012

Engadget got their hands on a Samsung Galaxy S3 and did one heck of a review on it... There are pictures, videos, and comparison charts. Here is an excerpt of the final words. The best thing about the Galaxy S III? That it's more than the sum of its...READ MORE


How Much Aware Are You About PBL
Posted in Quality Assurance and Project Management
by Jaideep on May 26, 2012

Many of you would not be aware about the abbreviation PBL. Well, it is Project Based Learning. Simple. What do you do with it? Can I see a single document that you made during or after a project that comprised only and only of learning acquired from...READ MORE


Project Estimation And Project Team Can Become Big Wrongs In Project Management
Posted in Quality Assurance and Project Management
by Jaideep on May 26, 2012

Any activity that is not done right becomes wrong. Probably it is not the management of project that matters more but it is the learning from previous projects that can help you in running a project well and completing it in time. There are lot of fa...READ MORE


Even bad guys take the weekend off
Posted in Irregular Expressions
by Dan O'Connor on May 26, 2012

http://blog.fireeye.com/research/2012/05/1q2012-email-attack-trends.html As for system penetration from personal experience I find that there is more activities on the weekend and even more so along holiday's.  Such as long weekends and Chris...READ MORE


London Plans for Olympic Disaster
Posted in Yottabytes: Storage and Disaster Recovery
by Sharon Fisher on May 26, 2012

A few weeks back, I picked on disaster recovery vendors that wait until there's been a natural disaster and then use that to promote their services. "If one wants to offer such a service to one’s clients, how about issuing a generic press release a...READ MORE


Explanation of battle.net login processes
Posted in Irregular Expressions
by Dan O'Connor on May 26, 2012

I would try to provide something constructive but the last battle.net game I got was Diablo 2, its a little dated and he covers it already. http://www.skullsecurity.org/blog/2012/battle-net-authentication-misconceptions Well done....READ MORE


What Every IT Manager Should Know About Service Delivery and Support - Part VII
Posted in IT Governance, Risk, and Compliance
by Robert E. Davis on May 25, 2012

Authority is the power or right to give commands, enforce obedience, take action, or make final decisions. How operating activities are assigned as well as how reporting relationships and authorization hierarchies are established reflect authority s...READ MORE


HP Wireless and Wireless Support Part 2
Posted in SBS 2003 and beyond
by Roger Crawford on May 25, 2012

Ok I have to update this as HP finally came through and they have been working with me on these APs and we are getting them replaced. What a good way to end the week before some holiday time off.  Don't know what the problem with them is for sure bu...READ MORE


Missed F8 to Provoke Boot Options Gets Added Wrinkles in Win8
Posted in Windows Enterprise Desktop
by Ed Tittel on May 25, 2012

Anybody who's worked on Windows PCs regularly knows the drill to obtain an alternate "Safe Boot" screen instead of allowing the normal boot sequence to grind to its normal conclusion: wait for the POST/BIOS bootstrap phase to end, then start banging ...READ MORE


BYOD: Sometimes Yes, Maybe No...
Posted in IT Career JumpStart
by Ed Tittel on May 25, 2012

BYOD stands for "Bring Your Own Device," and is a constant source of prose and discussion for IT technology vendors and consultants. The "bring your own device" phrase refers to employees who bring their smartphones and tablets to work, and who wish ...READ MORE


Unable to look up DNS records for a particular host? Look at your ISP
Posted in I.T. Security and Linux Administration
by Eric Hansen on May 25, 2012

Over the past few days, I've been messing with CDN and Object Storage from Soft Layer.  Overall the experience has been pretty smooth sailing.  The web UI is very easy and fluid, their offering is pretty impressive, and they even have bindings to t...READ MORE


Working with WMI methods
Posted in PowerShell for Windows Admins
by Richard Siddaway on May 25, 2012

Many WMI classes have methods. Methods allow us to perform some action on the object. A recent question on the forum about using methods made me realise that there are still a lot of people following the old VBScript way of doing things. We will exp...READ MORE


Encrypt Gmail
Posted in Can you hear me now? Tales from a Cisco voice instructor
by Dave Bateman on May 25, 2012

Occasionally I have to send somewhat sensitive information via email. I have never really liked the idea since email is not the most secure form of communication. While there are steps you can take to make it more secure on your end, it could still b...READ MORE


Three Goals Of a Project Manager To Ensure Project Closure In Time
Posted in Quality Assurance and Project Management
by Jaideep on May 24, 2012

Most of the projects get delayed worldwide. There could be various reasons for that. Anything can hamper the progress of a project – be it logistics, demographic, person based or decision based reason. A material getting stuck for delivery could ha...READ MORE


Mobile Data Site Illustrates Consumerization of Big Data
Posted in View From Above
by Ron Miller on May 24, 2012

[caption id="attachment_1201" align="alignright" width="344" caption="Using data from the Our Mobile planet site I was able to easily create this chart."][/caption] What do you think the most popular phone OS is in South Africa was in 2011? Was it...READ MORE


You've Closed All Your External Security Holes, but What About Your Bosses?
Posted in Climbing the IT Career Ladder
by Robin "Roblimo" Miller on May 24, 2012

You've Closed Your IT Security Holes, but What About Your Bosses? Here you are, Mr. or Ms. Totally Skilled IT Security Honcho, detecting intrusions before they happen and using cloud-based digital antibiotics to eliminate Windows funguses before t...READ MORE


Deadly Cell Phones
Posted in Irregular Expressions
by Dan O'Connor on May 24, 2012

I had no idea there was so many deaths on these towers. In my ignorance I assumed that there was little to none. Sad. http://www.pbs.org/wgbh/pages/frontline/cell-tower-deaths/...READ MORE


For Want of a Nail ... the Customer Was Lost!
Posted in Windows Enterprise Desktop
by Ed Tittel on May 23, 2012

One of the great things about writing a self-guided technology blog is that I can use it as a platform for information and education, as the spirit moves me. Last weekend I got a warning from my Dell All-in-One (AIO) 968 printer, warning me that my c...READ MORE


LPIC 1 and 2 Exams Will Rev Soon
Posted in IT Career JumpStart
by Ed Tittel on May 23, 2012

The Linux Professional Institute's entry and mid level certifications will get makeovers in July (1) and August (2), respectively. So says a recent Emmett Dulaney article "LPIC-1, LPIC-2 Exams Get a Refresh" over at CertCities.com. In particular, new...READ MORE


VMware Octopus : Corporate Remote Storage
Posted in The Real (and Virtual) Adventures of Nathan the IT Guy
by Nathan Simon on May 23, 2012

What would you say if you could have your own remote file system? Think Dropbox, or Skydrive, but from your own datacenter or home... The Post-PC Era Is Here Enable secure, anywhere access to files from any device. Users can share and collabor...READ MORE