Snap Survey Software and Research Services https://www.snapsurveys.com/blog/ Mon, 10 Jul 2023 11:40:22 +0000 en-GB hourly 1 https://wordpress.org/?v=6.3 https://www.snapsurveys.com/blog/wp-content/uploads/2023/03/cropped-Snap-Surveys-tick-favicon-32x32.png SnapSurveys Blog https://www.snapsurveys.com/blog/ 32 32 We have met the standards for NHS Digital Toolkit https://www.snapsurveys.com/blog/snap-surveys-nhs-digital-toolkit-2023/ Tue, 04 Jul 2023 16:06:38 +0000 https://www.snapsurveys.com/blog/?p=14781 Snap Surveys has once again met the standards set out by the NHS Data Security and Protection Toolkit. This is a standard that provides assurance of our commitment to good data security and the protection of all personal information. We look forward to continue helping connect NHS services with their patients! Click below for more […]

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]]> Snap Surveys proud to be listed on G-Cloud once again (2023) https://www.snapsurveys.com/blog/snap-surveys-g-cloud-2023/ Tue, 04 Jul 2023 10:30:52 +0000 https://www.snapsurveys.com/blog/?p=14779 If you’re a UK public-sector organisation looking for a trusted survey platform that helps you get great results – you can find us on G-Cloud! We have retained our listing in the Cloud Software category. This demonstrates our commitment to working with organisations in the public sector. The G-Cloud is a digital marketplace where you […]

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]]> Surveys vs Questionnaire: what’s the difference? https://www.snapsurveys.com/blog/surveys-vs-questionnaire-difference/ Wed, 28 Jun 2023 14:22:29 +0000 https://www.snapsurveys.com/blog/?p=14766 Surveys and questionnaires form the cornerstone of feedback and data collection. From customer satisfaction surveys to NPS scores, they allow organisations to evaluate their performance based on feedback from the people who use their products or services. But what is the difference between the two? Do the words survey and questionnaire mean the same thing? […]

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]]> What is survey software used for? https://www.snapsurveys.com/blog/what-is-survey-software-used-for/ Fri, 16 Jun 2023 12:21:58 +0000 https://www.snapsurveys.com/blog/?p=14755 Survey software – sometimes known as survey makers or survey platforms – is an online tool used to get feedback, analyse the data that is collected, and produce reports. There are 5 key components to how survey software is used. Here’s everything you need to know. Questionnaire design Survey software is used to design and […]

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]]> Celebrating our Safety & Health Excellence Awards win! https://www.snapsurveys.com/blog/celebrating-safety-health-excellence-awards-win/ Tue, 13 Jun 2023 11:33:30 +0000 https://www.snapsurveys.com/blog/?p=14745 A survey solution we built with the Health and Safety Executive (HSE) and TSO – the Safety Climate Tool – won big at the Safety & Health Excellence Awards last month. The tool scooped the prize in the ‘Best Use of Health and Safety Data to Lower Incident Rates’ category. The Safety Climate Tool is […]

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]]> Multi-Factor Authentication (MFA): What is it and how will it help your surveys? https://www.snapsurveys.com/blog/multi-factor-authentication-mfa-surveys/ Mon, 22 May 2023 11:07:23 +0000 https://www.snapsurveys.com/blog/?p=14659 Multi-Factor Authentication – known as MFA – is used to protect digital accounts by adding another step to the log-in process in addition to simply typing in a password. It helps you add another layer of security by requiring a person signing in to also type in a code that has been sent to their […]

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]]> New product launch: Customer NPS Survey https://www.snapsurveys.com/blog/new-product-customer-nps-survey/ Mon, 15 May 2023 10:30:58 +0000 https://www.snapsurveys.com/blog/?p=14640 Welcome to the latest addition to our pre-built survey collection: Customer NPS Survey. The Customer NPS Survey asks customers to rate their experience by selecting a number from 0-10 for the following question: How likely would you be to recommend us to your friends or family? The survey will then give you an overall Net […]

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]]> Award nomination: Safety & Health Excellence Awards 2023! https://www.snapsurveys.com/blog/snap-surveys-safety-health-excellence-awards-2023/ Wed, 29 Mar 2023 11:00:33 +0000 https://www.snapsurveys.com/blog/?p=14426 We are delighted that one of our survey products has been nominated for an award at the Safety & Health Excellence Awards 2023! The Safety Climate Tool – a survey product we created in partnership with the UK Health and Safety Executive (HSE) and TSO – was designed to help organisations get feedback on health […]

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]]> What is a questionnaire? | Surveys explained 2023 https://www.snapsurveys.com/blog/what-is-questionnaire-surveys-explained-2023/ Fri, 24 Mar 2023 12:00:39 +0000 https://www.snapsurveys.com/blog/?p=14357 Questionnaires form part of a survey which the user (known as a participant while taking the survey and a respondent once they have finished) completes by answering questions. The questionnaire features questions and answer boxes, which allows participants to have their say on any given topic. ‘Questionnaire’ refers only to the question section that the […]

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]]> New to Snap XMP: Get creative with survey questions https://www.snapsurveys.com/blog/get-creative-survey-question-types/ Tue, 14 Mar 2023 12:53:11 +0000 https://www.snapsurveys.com/blog/?p=14260 Here at Snap Surveys, we never stand still. Our survey platform – Snap XMP – is constantly evolving with new developments for our customers. We have just added some exciting new ways to make surveys engaging, with new question type/style options aimed at holding participants’ interest. Here are 5 of the latest additions. Question Carousels […]

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]]> New to Snap XMP: keeping responses relevant by filtering respondents (Screenouts & Quotas) https://www.snapsurveys.com/blog/new-snap-xmp-features-screenouts-quotas/ Mon, 30 Jan 2023 11:08:35 +0000 https://www.snapsurveys.com/blog/?p=14071 When planning your survey, you should have an idea of who you want to participate in your sample size and ultimately respond to your survey.  The criteria for those included in your sample can be categorised by age, gender, income level, and geographic location. You may also want to only hear from people who give […]

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]]> Residential Tenant Perception Surveys 2023 – 9 things you need to know https://www.snapsurveys.com/blog/9-things-tenant-perception-surveys/ Fri, 06 Jan 2023 12:29:47 +0000 https://www.snapsurveys.com/blog/?p=14055 Social housing conditions has been a hot topic in the UK, gaining national press coverage due to the death of a two-year-old in 2020 living in social housing. These deaths were attributed to poor living conditions, of which tenants’ complaints to housing authorities had allegedly gone unnoticed. This led to a televised visit by Health […]

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]]> Snap WebHost’s retirement – June 2023 https://www.snapsurveys.com/blog/snap-webhosts-retirement-june-2023/ Mon, 12 Dec 2022 15:22:20 +0000 https://www.snapsurveys.com/blog/?p=13384 Updated: March 19, 2023 As our new platform Snap XMP has been available for some time, we are now planning to retire the older version of our software, Snap WebHost, on the 30th of June 2023. This means that Snap WebHost surveys on our hosted servers will not function past that date. After that date […]

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]]> New to Snap XMP: secure your surveys with Multi-Factor Authentication (MFA) https://www.snapsurveys.com/blog/multi-factor-authentication-snap-xmp/ Wed, 30 Nov 2022 15:52:26 +0000 https://www.snapsurveys.com/blog/?p=13993 Enhance your security with multi-factor authentication when users sign-in to your Snap Online account. This optional feature adds another layer of security to your password when logging in by identifying or sending a one-time password to a device that belongs to a user. This includes their email address or mobile/cell phone. Many of us are […]

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]]> New to Snap XMP: Application Programming Interface (API) for easy importing and exporting https://www.snapsurveys.com/blog/new-api-snap-xmp-sureys/ Thu, 22 Sep 2022 11:23:33 +0000 https://www.snapsurveys.com/blog/?p=13964 It can be used for distributing surveys. For example, you could use customer data held in your SalesForce database to feed into a Snap Online survey, then send each customer an email invite with a link to the survey. Once that data has been collected and analysed in Snap XMP, the API can be used […]

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]]> 7 ways to improve employee loyalty https://www.snapsurveys.com/blog/7-ways-improve-employee-loyalty/ Wed, 31 Aug 2022 14:18:12 +0000 https://www.snapsurveys.com/blog/?p=13925 Employee loyalty can be defined as employees who are devoted to the success of their organization and believe that being an employee of this organization is in their best interest. Not only do they plan to remain with the organization, but they do not actively seek for alternative employment opportunities. Employee loyalty plays a big […]

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]]> New survey tool launched to help improve life for maritime workers https://www.snapsurveys.com/blog/product-launch-wellbeing-at-sea-tool/ Wed, 03 Aug 2022 11:47:10 +0000 https://www.snapsurveys.com/blog/?p=13898 Maritime workers play a vital role in the success of the UK – 95% of all imports come in by sea. Working at sea is a rewarding career, but it can have its challenges and so the MCA commissioned TSO to partner with Snap Surveys to produce the Working at Sea Tool which gives tailored […]

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]]> Introducing Question Carousels – a different way to present questions and answers https://www.snapsurveys.com/blog/introducing-question-carousels-surveys/ Wed, 13 Jul 2022 10:44:20 +0000 https://www.snapsurveys.com/blog/?p=13892 Here at Snap Surveys, we never stand still! Snap XMP has proven to be a big hit with our customers since its launch last year, but we’re still working to add new features and make it even better. With that in mind – we’d love to tell you about our latest addition to our survey […]

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]]> Snap Surveys Certified as a Small Business GSA Schedules Contractor https://www.snapsurveys.com/blog/snap-surveys-classified-as-a-small-business-gsa-schedules-contractor/ Tue, 28 Jun 2022 19:49:32 +0000 https://www.snapsurveys.com/blog/?p=13706 An advantage of having Snap Surveys on GSA Schedules is to make the buying and selling process through the GSA Advantage easier for both buyers and sellers, eliminating the need for price negotiations. Federal and state government agencies can meet their small business contracting goals while also meeting their needs for a trusted, professional survey […]

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]]> New product launch: Event Experience Survey https://www.snapsurveys.com/blog/new-product-launch-event-experience-survey/ Wed, 22 Jun 2022 08:17:59 +0000 https://www.snapsurveys.com/blog/?p=13574 We have some good news for anyone looking to put on a conference or live event this year – our Event Experience Survey is available now! It’ll help you get feedback from visitors to your event; informing you what worked, what didn’t, and what changes need to be made for next time. It’s ready to […]

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]]> How to create a survey   https://www.snapsurveys.com/blog/how-to-create-survey/ Tue, 21 Jun 2022 09:37:51 +0000 https://www.snapsurveys.com/blog/?p=13475 Creating surveys requires careful consideration into the questions you’re asking, how you’re distributing them, how you’re collecting responses, the volume of responses, and how deeply you want to analyse your data. It can be quick and easy or require some time and effort, depending on your needs. For most businesses, research is needed to find […]

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]]> New product launch: Visitor Attraction Survey (pre-built) https://www.snapsurveys.com/blog/new-product-launch-visitor-attraction-survey-pre-built/ Tue, 31 May 2022 11:19:01 +0000 https://www.snapsurveys.com/blog/?p=13491 We’re pleased to announce the Visitor Attraction Survey, built in collaboration between Snap Surveys and Phoenix MRC. Get feedback from visitors who attend your attraction and analyse the results with the click of a button. Perfect for small theme parks, tourist attractions such as gardens, historic houses, castles and more. It’s pre-built – meaning you […]

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]]> Snap Surveys featured as top Insight Platform https://www.snapsurveys.com/blog/snap-surveys-featured-in-quirks-list-of-top-insight-platforms-for-2022/ Thu, 26 May 2022 17:24:43 +0000 https://www.snapsurveys.com/blog/?p=13482 Quirk’s Marketing Research Review, a leading publication for marketing researchers, features Snap Surveys new product, Snap XMP as a collaborative and insightful survey platform for powerful experience measurement, perfect for marketing research professionals. Snap XMP empowers organizations to make smarter decisions backed by meaningful insights. View Snap Surveys in the feature “Top 29 Insight Platforms […]

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]]> Research Terminology (Ultimate Guide 2023) https://www.snapsurveys.com/blog/market-research-glossary/ Thu, 12 May 2022 14:44:19 +0000 https://www.snapsurveys.com/blog/?p=13407 Research terminology can be a minefield, as there are so many elements that go into a successful project. From bread-and-butter concepts like questionnaire and sample size to the more complex concepts like derived variables and weighting, a researcher can be forgiven for needing to look up the meaning of a phrase once in a while. […]

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