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	<title>Social Media Brat</title>
	<link>http://www.socialmediabrat.com</link>
	<description>Always fresh, never spoiled.</description>
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		<title>Why are Light Bulbs so Hard to Find at Target? UX IRL</title>
		<description><![CDATA[On a recent trip to my local-area Target to buy a couple of new light bulbs for my apartment, I was taught a valuable lesson in User Experience. I needed a few other items and, since I knew their location, picked them up first. I then began to peruse the store in a slowly increasing [...]]]></description>
		<link>http://www.socialmediabrat.com/2012/12/30/user-experience-best-layout/</link>
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		<title>Diving into Social Media When your Small Business Isn’t Social</title>
		<description><![CDATA[There is no chance that small business will become less competitive. Especially now, we see an upward trend of start-ups gaining capital and taking their shot at success, so small businesses need to stretch further than ever to stand out. As a free tool, social media is naturally an attractive choice. The tendency for a [...]]]></description>
		<link>http://www.socialmediabrat.com/2012/11/10/social-media-when-business-isnt-social/</link>
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		<title>Going on a Content Diet</title>
		<description><![CDATA[Since the first time a caveman drew a picture on the wall and another caveman stopped to take a look at it, mankind has been a consumer of content. Today we call ourselves “consumers” of pretty much everything and anything we can get ahold of in terms of online content. As someone who makes their [...]]]></description>
		<link>http://www.socialmediabrat.com/2012/09/07/going-on-a-content-diet/</link>
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		<title>It’s Time to Shut Up About Customer Service</title>
		<description><![CDATA[Before the rise of ratings boards, social media channels, and the awesome instant gratification that comes with the Internet, when you received stellar customer service, you told your friends. When you received terrible customer service, you really told your friends. Social media now allows us this same freedom, which is a mixed blessing. Think about [...]]]></description>
		<link>http://www.socialmediabrat.com/2012/06/10/its-time-to-shut-up-about-customer-service/</link>
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		<title>Less Stick! 5 Ways to soft sell your satisfaction survey</title>
		<description><![CDATA[Everyone likes an update on their business and to know that they are doing a good job for their customers. It seems that the only way to get a true sense of how your business is servicing its customers is to create a customer survey which asks them, sometimes through a battery of questions, &#8220;how are we [...]]]></description>
		<link>http://www.socialmediabrat.com/2012/05/21/less-stick-5-ways-to-soft-sell-your-satisfaction-survey/</link>
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		<title>Beware the Business Trainer Kraken!</title>
		<description><![CDATA[When it comes to learning new social sites, I admit that I’m spoiled. Years in IT more than familiarized me with being handed new software and being forced instructed to learn it quickly. With all of the new social networking sites vying to be the belle of the ball nearly every day, I don&#8217;t find [...]]]></description>
		<link>http://www.socialmediabrat.com/2012/02/23/beware-the-business-trainer-kraken/</link>
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		<title>What’s in a Name? In Social Media, it’s Everything</title>
		<description><![CDATA[“Would a rose by any other name smell as sweet?” –Shakespeare, Romeo and Juliet There’s been a lot of conversation lately about names and social media. Google caught flak for requiring people to register their real names on their account or risk banishment to some Googlitary Confinement where no one hear you search. There’s also [...]]]></description>
		<link>http://www.socialmediabrat.com/2011/12/02/what%e2%80%99s-in-a-name-in-social-media-it%e2%80%99s-everything/</link>
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		<title>Social Media is like…</title>
		<description><![CDATA[I love analogies. I really realized my love for analogies around 2001 when I told a school board I was pitching a website to that a poorly designed website was like eating oatmeal without water. I feel that the great teachers and religious scholars in history used fables and parables, and analogies are simply bite-sized [...]]]></description>
		<link>http://www.socialmediabrat.com/2011/10/23/social-media-is-like/</link>
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		<title>From NFC to Mobile Apps, Mobile Payments Finally Getting Serious</title>
		<description><![CDATA[Imagine a world where it was no longer necessary to carry cash or a credit card, but only carry your smartphone to make payments. Your smartphone already carries your photos, social updates, and email, why not your money too? Using mobile payment technology, it would be possible to not only still use your smartphone for [...]]]></description>
		<link>http://www.socialmediabrat.com/2011/09/26/from-nfc-to-mobile-apps-mobile-payments-finally-getting-serious/</link>
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		<title>Why Do We Love to Predict Failure?</title>
		<description><![CDATA[I may seem a bit late to jump on this bandwagon, but I’ve been juggling projects and attending SocialDevCamp so it’s been a hectic week. If my absence has you predicting my demise from the blogging world, I wouldn’t take offense, I’d actually thank you. Here’s why. We are obsessed with failure Steve Jobs departing [...]]]></description>
		<link>http://www.socialmediabrat.com/2011/09/01/why-do-we-love-to-predict-failure/</link>
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